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Courtyard by Marriott Waldorf

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3145 Crain Highway, Waldorf, MD 20603
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158 Reviews from our TripAdvisor Community

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Lexington Park, Maryland
1 review
4 of 5 stars Reviewed December 31, 2015

We had a very shaky start to our visit. But Shalai & Jamelle worked very diligently at getting or needs met with the little information they were provided. Hats off to these two young ladies for their professionalism.

Helpful?
Thank awthompson66
Tyrell D, Front Office Manager at Courtyard by Marriott Waldorf, responded to this review

Dear awthompson66, Thank you for taking time to share your experience at our property! As we take pride in honoring each and every one of our guest, it is more of a pleasure to hear that you found our hospitality accommodating and professional. We are looking forward to welcoming you to our Courtyard by Marriott here in Waldorf, MD sometime... More 

1 review
3 of 5 stars Reviewed December 29, 2015

Your Front Desk Specialist named Venus was the best. She showed genuine concern when other employees failed to demonstrate good customer service. Although my experience was less than great, the overall review for me will be average.

Helpful?
Thank Escobar28
Tyrell D, Front Office Manager at Courtyard by Marriott Waldorf, responded to this review

Greetings, Cleve B, Thank you for taking time to share your experience at our property! We would like to thank you for your business and time. Please feel more than honored as we take pride in displaying exceptional customer service to our valued guest from checking in to checking out from our property. Please rest assured knowing that your comments... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed December 23, 2015

I stayed here a few times with a few workers from my job. Ive had great interactions with Sarah the front desk person and chris. Food is great and Patrick is an excellent cook. Hosekeeping has improved in the last few visists.

Helpful?
Thank jmittzz
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

jmittzz Thank you for taking time to share your experience at our property! As we take pride in honoring each and every one of our guest, it is more of a pleasure to hear that you found our hospitality accommodating and professional. We are looking forward to welcoming you to our Courtyard by Marriott here in Waldorf, MD sometime again... More 

Waldorf, Maryland
1 review
5 of 5 stars Reviewed December 17, 2015

well, I went to print my boarding pass, and Shalai at the front desk was very helpful! with a big smile on her face, she went and got Terance! Not only did he get the computers( all three and printers didn't work) working, but he also got all the printers working! he was very apologetic while doing it, although it... More 

Helpful?
Thank erik t
Alpharetta, Georgia
1 review
5 of 5 stars Reviewed December 7, 2015 via mobile

I was very comfortable while staying here. Room was kept clean and each time I order breakfast Brandon was the one who either brought it to my room or served on me in the dinning area. He was very polite and took care of my order. Thanks Brandon. 😊

Helpful?
Thank noni904
Oxon Hill, Maryland
1 review
5 of 5 stars Reviewed December 5, 2015

The courtyard Marriott is A great hotel it's a hidden jewel of the Waldorf my room was clean set up very nice in the rooms always consistent I stay at the courtyard a lot on business trips but this is one is in the top 5 the front desk attendance Sarah was very nice and courteous and the chef Brandon... More 

Helpful?
Thank Levi N
1 review
5 of 5 stars Reviewed December 4, 2015

Amari was pleasent & helpful with my restaurant order this a.m. Love this hotel, Always clean & warm to visit. Wish I could stay there forever..Food is always great & I always enjoy my time. Brandon cooks every time I'm here & its wonderful.

Helpful?
Thank Terry G
New York City, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 29, 2015

Hotel is south of DC, 20 minutes from Gaylord convention center adjacent to outdoor mall with reataurants and shopping. Reasonable rates, clean newer room, nice lobby with room to do work. Plenty of parking.

Helpful?
Thank GBNJ
Brooklyn, New York
Level Contributor
67 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 20, 2015

This hotel is your average Courtyard Marriott. What stood out for me was the staff were so pleasant to deal with. They made you welcome and your stay comfortable. I was honored the VIP guest of the day which was a surprise once I got to the hotel and saw my name posted. One thing I do like about Courtyard's... More 

Helpful?
Thank Adventuredude718
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed November 19, 2015

We had an overnight stay which we were very pleased with. Hotel was clean, staff very pleasant. We would especially like to give Kudos to Ms.Tabor (check in) was very helpful and professional, she also assisted with information we needed for area shopping. Thank you Ms. S. Tabor for all of your assistance, much appreciated!

Helpful?
Thank wiinter0721
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