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Courtyard by Marriott Waldorf

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3145 Crain Highway, Waldorf, MD 20603
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1 room 1 guest
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Courtyard by Marriott Waldorf
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135 Reviews from our TripAdvisor Community

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Traveler rating
    70
    35
    15
    8
    7
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46
18
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Virginia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently traveled to Waldorf for the "DC" Spartan Race and was pleased with my stay here. Check-in was prompt and friendly, and I was offered a choice of rooms - I opted for a King on the top floor. The facilities are on the small side for a Courtyard property, with the Bistro taking up the better part of... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thank you so much for taking the time to review our property. I was delighted to hear that your stay met your needs. I have relayed your concerns in regard to the lighting on the sides of the building to our ownership group to see what we can do to address this. If your travels bring you back to the... More 

Rego Park, New York
Level Contributor
168 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel just off Crain Highway, (it's behind a Best Buy), and hence a quiet place to stay. The service staff in the lobby and at the mini-restaurant is excellent and attentive. The breakfast at the restaurant has some unusual items, and all favorably priced. The rooms are large, spacious, and comfortable. The wifi is unusually fast,... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thanks for reviewing your stay with us! We are so pleased that you enjoyed your time at the property! I certainly appreciate the comments about the staff and will relay that you were happy with the service provided. We hope to see you again soon! More 

Murphysboro, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

To whom it may concern, My name is Angela Davis this was my first time staying at the COURTYARD Marriot at this location. We had so many delays before arriving at the Hotel, finally we arrived and the Manager on duty July19th 1.00 am was very accommodating. Finally it was breakfast time the Hotel Bistro was out of a few... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

We greatly appreciate you taking a moment to relay your satisfaction with the service received at our property. I assure you that these lovely comments will be relayed to the staff. Thank you again, and we hope to see you for your next trip to Waldorf! More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Greeted upon entrance into the lobby. A large family reunion was scheduled for the weekend we were there but I was waited on promptly. Room was clean and fresh smelling. Bathroom was spotless! All staff that I encountered were polite, friendly, and helpful

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thank you so much for the kind words! We love to hear that our guests are satisfied with the service and amenities we provide. We certainly hope to see you again soon! More 

Robbinsville, New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 night! Girls 18u Softball Team. Booked twelve 2 Bed Rooms only to battle with Loryne Haynie | Director of Sales to get them. She needs a class on how to talk to customers and know she is working and this is her job to help people get what they booked and need. She assigned rooms to... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thank you for taking the time to provide us feedback on your stay. It was very disconcerting to hear of all the issues you experienced while on property. I assure you that this information will be used as a training opportunity and the root cause of these issues will be sought out promptly. I understand that you have a choice... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2015

I stayed here 5 days on a recent business trip. This hotel is awesome in all aspects. Property is modern, staff were always friendly, rooms were very clean and the housekeeping daily kept everything stocked and refreshed. Pool and whirlpool were great features along with an actual well groomed courtyard. I will defiantly stay at this Marriott again next time... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

We greatly appreciate all the kind comments. Thank you so much for reviewing our property. I love to hear that our guests are pleased with their stay. Hope to see you again soon! More 

1 review
5 of 5 stars Reviewed July 22, 2015

So at first we were told there were no more rooms available. But when I looked online it said there were. We came back & spoke to someone else and we were in. Cosmus was very understanding and willing to help us and he did. I had a great room & a great sleep. STILL my #1 hotel choice !!!!!!!!!!

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thank you so much for staying with us and for taking a moment to review our property! Cosmus will be so happy to hear that you were pleased with the service he provided. Thanks again! More 

1 review
5 of 5 stars Reviewed July 5, 2015

Had a misunderstanding with Expedia with dates . The staff were very accommodating and work with me to have this mistake resolved. The lead agent that was of great help to me was Melanie. If not for her my trip would have been costly and negative. In fact all the staff at this location was extremely help and courteous as... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

Thank you so much for the kind comments! We are so happy that you enjoyed your time with us. I will certainly let Melanie know that you were happy with the service she provided. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed July 5, 2015 via mobile

One of the awesome features of this hotel is the back patio & firepit - it is an OASIS! We were looking forward to having our kids enjoy the firepit, but unfortunately it wouldn't light (I am sure that this is due to the large amount of rain that we had). Adrian tried for nearly an hour to get the... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

We are so happy that you and your children enjoyed your stay. Please accept my sincere apology for the issues with the fire pit. I know it's a great feature that our guests just love, and it is a shame that you weren't able to enjoy it. I assure you that we have it repaired and functioning now. We hope... More 

1 review
5 of 5 stars Reviewed July 5, 2015 via mobile

I am writing this review as I sit in the bistro for breakfast. I did not want to forget to leave great feedback for the property. These days, hotel service isn't what it used to be so it warrants a review when hotel staff goes out of their way. At the top of my list is Evelyn at The Bistro.... More 

Was this review helpful? Yes
kristenOswalad, General Manager at Courtyard by Marriott Waldorf, responded to this review

I was so happy to read your lovely review of our property and staff! I absolutely love to hear that our guests are happy with the service the staff is providing. I assure you I will relay all of your kind words to each and every one of them. We look forward to serving you again in the future! Til... More 

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