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DoubleTree by Hilton Hotel Washington DC - Silver Spring

3.5 of 5 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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437 reviews from our community

Traveler rating
    93
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    110
    59
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Washington DC - Silver Spring
See the most recent reviews
Rutland, United States
1 review
5 of 5 stars Reviewed February 9, 2014

Exceptional staff, extremely clean. Exceeded my expectations in terms of the service and customer focus provided at a great price. Did not have opportunity to enjoy all the amenities, such as fitness center or room service, but I am sure they are on par with the great service and facilities. Highly recommended...enjoy the warm cookies!

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the wonderful comments about the hotel, staff and cleanliness. Hope you are able to take advantage of all of the amenities next visit...... More

Yonkers, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014

I read some of the negative reviews, but my family and I were happy with our stay last weekend. It was the only hotel in the area that offered a two room suite with three beds (two doubles in the bedroom and a pull out sofa in the living room) at an affordable rate. The suite was very large and... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the fabulous comments about the hotel and staff. Hope to see you return soon. More

Centreville, United States
1 review
4 of 5 stars Reviewed February 6, 2014

The staff at the Double Tree in Silver Spring were energetic and very accommodating. Everyone from the front desk to the valet could not have treated us any better. Only issue we had was the room had a musty smell that was unpleasant.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for your post and comments about the hotel and staff. I have shared your comments about the musty smell with our housekeeping team to ensure they are using the proper room freshners as needed. Hope to see your return in the future..... More

Waldorf, MD, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 5, 2014

Thoroughly enjoyed our brief stay. Hotel has been recently updated and more refurbishment is underway. The staff is unfailingly friendly, attentive, and efficient, making the building and first-class amenities even more welcoming. Shopping, dining, and entertainment at the Fillmore are less than 1 block away. Parking (valet only) is fast, efficient, and easy. Great weekend getaway.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the fantastic comments about the hotel and staff. Hope to see you return soon! Safe travels..... More

San Diego, United States
1 review
4 of 5 stars Reviewed January 31, 2014

This hotel is conveniently located for anything one would want to do in the Silver Spring area. Good restaurants are nearby and the Metro is also convenient. The best thing about this visit was the staff of the hotel I have not found a better group of people at a hotel in a long while. Everyone was helpful, friendly and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks so much for the great comments - especially about the freindliness of our staff. I will certainly pass on and hope you visit us again. More

Newburyport, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 27, 2014

At 2 am, my daughter woke and said "mom, what's that red thing?" There was a bed bug on her blanket, so I checked my bed and there they were! The staff gave us a new room and promised there'd be no charge, but we've been calling ever since and are still getting the runaround. The "newly remodeled" room they... More

Was this review helpful? Yes 2
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am so sorry for this anomoly incident and kindly request you call or email me direct so we may discuss the situation in more detail. My office number is 301 563 3828 and my email is jim.salvo@hilton.com. More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 25, 2014

The staff at this hotel is very friendly, and they did the best with what they have, but for the money, you can do much better in and around the DC area. I stayed at the hotel for a business conference being held there. The lobby is nice and up to date, but stepping outside of lobby (to your room,... More

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the kind comments about the staff and I do apologize for not meeting your expections during your recent stay. I am however excited to let you knwo that we have recently begun a major renovation of all of our meeting space, elevators and other areas of the hotel which is due to be completed within the next... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2014

Booked this hotel last minute using Hilton Honors reward points & cash when I was passing through the area and needed a place to sleep and rest before continuing up the East Coast home from the South. It was available for the reward stay and I knew Silver Spring was a nice area to hangout, grab some good eats, maybe... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I do appreciate you taking the time to post a review and do apologize that we failed to meet your expectations. I have shared your comments with various members of our management team to use as a continued training tool with the staff. I assure you, your stay was not the norm and hope you allow us another opportunity to... More

virginia
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

The staff was awesome! The room (2 double bed suite) was interesting. I think because I had a corner room, it made it a little different. PROS: -Staff -Rate for room (good price) -You are given a complimentary (and delicious) cookie at check in -Location to downtown Silver Spring. This hotel is in close proximity to almost anything you need.... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the post and hope to see you return again soon! More

Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 17, 2014

I have been to my share of Double Trees and I know how they can be a hit or miss - this was a hit! It has been updated with a classics contemporary feel. Rooms are nice and spacious. Bed was super comfortable which made for a great nights sleep. Located in center of town near lots of restaurants and... More

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the kind words and hope to see you return soon should your travels take you back our way! More

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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 263
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton

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