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DoubleTree by Hilton Hotel Washington DC - Silver Spring

3.5 of 5 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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435 reviews from our community

Traveler rating
    92
    136
    110
    59
    38
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161
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Awesome this is my first choice anytime my assistant makes my reservations for me in the Washington Metropolitan Area. Staff is the true meaning of outstanding Guest Service. Hotel is always busy and still remains clean. Samrie ,Shannon, Adaira are the best. Always greets guest with smile and they are genuinely concerned about your stay.

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Pflugerville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is very convenient to the metro. Staff very helpful and friendly. Good breakfast to start the day. Fell asleep the minute my head hit the pillow very comfortable beds. Will return in December when our travel takes us back again.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks so much for the great review and look forward to your return stay in December! Safe travels and see you then....... More

York, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

There was no hot water at 6pm due to a "wedding group" that all got ready at the same time depleting the hotel's boiler. The restaurant says you can order off of a menu, but it will take 30-45 minutes to get your breakfast.....or you can just get the crappy buffet.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I greatly apologize for the unexpected inconvenience related to the lack of hot water during a brief period of time during your stay. Unfortunatley the hotel did expereince an unforeseen mechanical failure with one of the boilers that services a limited amount of guest rooms. Our on site engineering team was able to rectify this problem within a short period... More

Leuven, Belgium
Top Contributor
65 reviews 65 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In my view, some of the more negative reviews about this hotel on Tripadvisor seem exaggerated. I am quite positive about my room on the fourth floor facing Colesville Road was nice. Good-sized, all amenities you'd expect, a somewhat small but clean bathroom, good sleeping comfort. I had breakfast for the 2 days I stayed and was happy with the... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the detailed review and glad you had an enjoyable stay and found the staff accomodating. I do apologize for the hot water issue as we did experience an unexpected brief failure with one of the boilers which affected a small number of rooms. I was pleased that our on site team was able to remedy the issue... More

Stone Mountain, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel could use a few upgrades. Our room was clean enough but the sheets and towels needed replacing. I had to ask the cleaning lady to change the linen on my bed because it was so dingy. I let her know that I wasn't complaining about her work but that the hotel should provide them with better products for... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am glad you enjoyed your stay with us during your recent visit. I will certainly share your thoughts with various members of the team and hope you keep us in mind should your travels take you back our way.... More

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was a great stay, loved the warm cookie, missed not getting to try the pool. Excellent location, just blocks from Panera, Chick-Fil-A and other restaurants shopping, as well as Silver Spring Metro. My only complaint was dingy-smelling towels, a common hotel experience :(

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the kind words and glad you enjoyed your stay. I have shared your comments with our housekeeping department as well to look into the faint smell you experienced form the terry. Hope to see you return!! More

Worthington, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The staff were very helpful throughout our stay and made it a pleasant trip. There were a lot of little problems (including the smallest bathroom not actually on an airplane I have ever seen). Things like not having a TV remote on arrival to having the hook on the bathroom door fall off. The staff handled it well, but they... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for taking the time to post your review and the nice words about the staff. I will share your comments with my housekeeping and engineering team accordingly to ensure the little details are not missed. Hope you stay again and allow us to service your travel needs. More

Salisbury, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great Hotel! Only a 10min walk to the Metro and about a 20/30 Metro ride to the Stadium. Easy place to find, plenty of Food and other activities around the hotel. Easy to get on from 495 and of course the Cookies where amazing!

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Glad to hear you enjoyed your stay and yes we are so convenient to the park as well as 495 / 95. Hope to see you again soon!! Go Nats!!! More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very conveniently located next to Downtown Silver Spring, and next to a movie complex, plenty of places to eat. I come every year for a business meeting and discover something new every time. I love staying here!

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the great review and hopefully it won't be another full year until we see you again!! More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was modern , very clean and bed was comfortable. Room was also quiet at night and air con kept the room cool despite the temperature being in the 90s. Reception , lobby and public areas were all modern and very clean. Well located for the local shops etc and the metro station. They really need to start providing free... More

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the review and happy to hear you had an enjoyable stay. Appreciate the compliments about our renovated product as we continue to get many notesand comments from our returning guests. I am not sure where the miscommunication was, but the hotel does offer complimentary wifi in all guest rooms. Sorry if there was any confusion. More

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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton

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