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All 12 Silver Spring hotels

DoubleTree by Hilton Hotel Washington DC - Silver Spring

3.5 of 5 Hotel   |   8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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Ranked #9 of 12 hotels in Silver Spring
A recent review
3 of 5 stars reviewed 6 days ago
fredw1 Cincinnati
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287 people have reviewed this hotel

Traveler rating
    59
    92
    70
    37
    29
See reviews for
100
37
17
100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Made a reservation for two rooms using a third party site for my brother in law for one night. He checks in fine, then later on wants to add an extra day. Front desk unhelpfully says can't do anything because its a third party reservation. The correct answer should have been, "Sure, we have your credit card, the rate for... More

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize for the challenges you encoutnered for such a simple request, although reservations are typically handled off property - our front desk should have handled that for you right away. I hope you allow us another opportunity to regain your trust as the level of service you experienced is certainly not the norm. More

Cincinnati
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is probably at the low end of my list of preferred "business" hotels. While the location is good, much of the hotel seems dated. My room had numerous deficiencies relative to most other business hotels. Among these were no plugs on the desk or bedside lamps. I found a power cord behind the dresser that allowed me to plug... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for taking the time to post your review and glad you found the hotel clean and staff freindly. We ar ein the process of changing our lighting package which will incluse outlets on many of the table top lamps as I do understand that some rooms do not have an abundant amount of easily accessibhle outlets. I hope you... More

Silver Spring, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

If I could give zero stars I would! Let me start by saying I own a clothing company and have hosted meeting and other types of presentations in nearly every state. This was by far the worst yet! When I arrived at the hotel I was not greeted by the group of gentlemen huddled around the door who were hotel... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am so sorry for the miscommunication during the planning of your event as it is certainly not the norm. I am surprised that you found the space unappealing as we have recently completed a mulit million dollar renovation of the meeting space and are receiving rave reviews on the decor and in particular the lighting upgrades. I do hope... More

Pinehurst, NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent value in this grossly over-priced city! I thought they were a bit understaffed in the valet parking and bell service areas. Took a long time to retrieve my car. Front desk was always helpful and pleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Happy to hear you had an enjoyable stay and do apologize for the slight delay in the valet area. Please keep us in mind should your travels take you back our way! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The most refreshing part was that the staff were all so positive and helpful. Not all tat common today with everyone in a hurry, however the Doubletree folks were great. Restaurant, front desk...thanks for everything!

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the post and glad that the staff took such good care of you. Hope to see you return! More

Milwaukee, United States
1 review
2 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Silver Spring Double Tree for my brother's wedding and disappointment is an understatement on how we feel about our guest experience. Customer service was TERRIBLE! We had one issue after another (our room was a sauna with no temp control, delivery for a refrigerator took over 4 hours which was needed for nursing,... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for taking the time to share your thoughts and I am extremely sorry that you had such an underwhelming stay with us as that is not the service level the hotel strives to provide and certainly not the norm. I have shared your comments with various members of the management team to follow up on and do hope... More

Lakeland, Minnesota
Top Contributor
244 reviews 244 reviews
92 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is about a 6 block walk to the metro, and has a shuttle that will take you to close locations in Silver Spring. Upon my after midnight arrival, checkin was adequate, but never having stayed at this property before, I was not informed about any services the hotel might offer. This location is about a 3 block walk... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the detailed review and glad you found the staff freindly and accomodating. I do apologize for the outside noise during your recent visit as construction is not typical outside of the hotel. As the hotel has many different configurations in the guest rooms, some do feature much larger wash room facillities (I assume by your post that you... More

West Chester, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

I stay at a lot of Hilton properties on business, but chose this one for a family DC trip due to price and proximity to The Metro. It turns out, you get less than you pay for. The rooms are pretty nasty, things like missing electrical covers common. Only two floors had functional ice machines - staff said it had... More

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize for the defeciencies you noted as that is certainly not the impression or experience we wish to leave you with. I have met and shared your comments with my Chief Engineer, Front Office Manager and Dir of Housekeeping to ensure that these problems are resolved and do not reoccur. I would certainly like the opportunity to regain your... More

Washington, D.C., United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Could have been better. Bathroom was so small that the door had to be shut to use the toilet. Obviously two adjoining rooms were used to create a suite. Bed was comfortable and living space was nice. Bathroom need a lot of work. Had to wait an hour and a half past scheduled check in time before room was ready.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the post and glad to hear that you felt the staff was freindly and the bed was comfortable. I do apologize for the delayed check in as we try our best to turn rooms from the previous night as quickly as possible. Hope to see you return. More

West Jordan, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

When we occupied the room there were a number of maintenance issues: dirty shot glass on the floor, mold in the bathroom and the tub didn't drain, the lamp was visibly damaged - all these issues should have been recognized by the hotel staff. These issues were addressed when we complained. The service was friendly and attentive. The breakfast buffet... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for sharing your thoughts and do apologize for the defeciencies as noted, they should have been rectified prior to your arrival. I am happy to hear that the staff took care of these challenges effeciently and hope you allow us another opportunity to regain your trust as we do value your business. More

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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Also Known As:
Hilton Washington Dc
Hilton Silver Spring
Silver Spring Hilton
Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
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