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All 12 Silver Spring hotels

DoubleTree by Hilton Hotel Washington DC - Silver Spring

3.5 of 5 Hotel   |   8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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Ranked #9 of 12 hotels in Silver Spring
A recent review
3 of 5 stars reviewed 6 days ago
Steven B BETHESDA, United States
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292 people have reviewed this hotel

Traveler rating
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    92
    71
    40
    29
See reviews for
102
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102
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed for three days and was initially impressed by the decor. That's where it ended. I checked in and attempted to take a shower and the bathtub was clogged up. I waited an hour for the maintenance man and he unclogged the bathtub but left a mess on the sink and floor. The next night my television went out... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for taking the time to post your review and I certainly apologize for the challenges you encoutnered during your recent visit. The hotel strives to exceed our guests expectations and it is obvious we fell short. I will personally review your comments with the appropriate dept heads to follow up with the staff accordingly. I hope you allow... More

BETHESDA, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Slow check in. Could not find reservation by name. Ordered Tin of Cookies for purchase when I arrived. reminded them in Morning no follow-up and were not ready at checkout. The eggs on the buffet were watery. Bar tender was nice and Friendly as were the chambermaids and wait staff.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I appreciate your post but not sure if you had stayed in Silver Spring or Bethesda as noted in your review? If in fact it was our location, I do apologize for the mixed review of your stay but do hope you give us another chance to exceed your expecations in the future. More

5695 Colony Lane,Hoover,Alabama 35226, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Excelent expirience at the DoubleTree hotel; the reception and staff was wanderfull;every day the breakfast was super the clealiness of the instalations room and we park our car at the parking lot because the metro station are in 2 blocks from the hotel.the sleep quality was excelent We recieived a cumplementary movie dicount. the checkout was perfect and the staff... More

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the great review and hope to see you return. More

Rome, United States
1 review
2 of 5 stars Reviewed 1 week ago

I arrived at the Doubletree around 2 pm on a Tuesday. I had some packages delivered to the hotel before I arrived. The key machine was not working when I arrived so I was let into my room and told that someone would bring up a key later. When I checked in, I inquired about my packages and they said... More

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I do apologize for the package that was not retreived in a timely fashion and the undue stress it caused you. Certainly understand that travelling is toufh enough with out any added challenges. I do hope the remainder of your stay was comfortable and that you allow us another opportunity to service your travel needs in the future shoudl you... More

Greensboro, United States
1 review
2 of 5 stars Reviewed 1 week ago

Issues / Inconveniences: - There was hair in the sink and on sink surface - The desk area was sticky from food / beverage - There was not a clock in the room - The outlets were not accessible at the desk area, had to unplug the coffee maker under the desk... - The bathroom was small - Regarding value... More

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize for the noted defecienies during your stay as the cleanliness issues are totally unaccetpable and not up to our standards. I have reviewed your note with our Executive Housekeeper top review with her team. I understand that some of the rooms do have a limited supply of easily accessible outlets and we are in the process of addressing... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Made a reservation for two rooms using a third party site for my brother in law for one night. He checks in fine, then later on wants to add an extra day. Front desk unhelpfully says can't do anything because its a third party reservation. The correct answer should have been, "Sure, we have your credit card, the rate for... More

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize for the challenges you encoutnered for such a simple request, although reservations are typically handled off property - our front desk should have handled that for you right away. I hope you allow us another opportunity to regain your trust as the level of service you experienced is certainly not the norm. More

Cincinnati
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is probably at the low end of my list of preferred "business" hotels. While the location is good, much of the hotel seems dated. My room had numerous deficiencies relative to most other business hotels. Among these were no plugs on the desk or bedside lamps. I found a power cord behind the dresser that allowed me to plug... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for taking the time to post your review and glad you found the hotel clean and staff freindly. We ar ein the process of changing our lighting package which will incluse outlets on many of the table top lamps as I do understand that some rooms do not have an abundant amount of easily accessibhle outlets. I hope you... More

Silver Spring, Maryland
1 review
1 of 5 stars Reviewed 2 weeks ago

If I could give zero stars I would! Let me start by saying I own a clothing company and have hosted meeting and other types of presentations in nearly every state. This was by far the worst yet! When I arrived at the hotel I was not greeted by the group of gentlemen huddled around the door who were hotel... More

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I am so sorry for the miscommunication during the planning of your event as it is certainly not the norm. I am surprised that you found the space unappealing as we have recently completed a mulit million dollar renovation of the meeting space and are receiving rave reviews on the decor and in particular the lighting upgrades. I do hope... More

Pinehurst, NC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent value in this grossly over-priced city! I thought they were a bit understaffed in the valet parking and bell service areas. Took a long time to retrieve my car. Front desk was always helpful and pleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Happy to hear you had an enjoyable stay and do apologize for the slight delay in the valet area. Please keep us in mind should your travels take you back our way! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The most refreshing part was that the staff were all so positive and helpful. Not all tat common today with everyone in a hurry, however the Doubletree folks were great. Restaurant, front desk...thanks for everything!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the post and glad that the staff took such good care of you. Hope to see you return! More

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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Also Known As:
Hilton Washington Dc
Hilton Silver Spring
Silver Spring Hilton
Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
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