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DoubleTree by Hilton Hotel Washington DC - Silver Spring

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8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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541 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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roosevelt, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel staff was great. Just do not pay vallet personally, let your room be charged. The bathrooms were a little tight. The hotel is 15 minutes from Howard University with no traffic and the area is great for shoopping, dinning and walking around.

Review collected in partnership with DoubleTree by Hilton

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1 review
2 of 5 stars Reviewed 4 days ago NEW

We were looking for a nice place to stay where we could have some couples time. The cleanliness of the room killed the romantic mood. There were items that were behind the dresser and it looked like it had not been cleaned for some time. I almost actually wanted to leave the hotel, and go across the street. Our room... More 

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the nice note about the staff but I am so disappointed to hear that the cleanliness behind the dresser was not addressed during the cleaning process. I have shared this with our Housekeeping staff to enforce the importance of details. I hope you provide us another chance to service your travel needs as I know we can do... More 

Burr Ridge
Top Contributor
51 reviews 51 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the most part, the stay was great! The staff was very friendly. The location is great if you are planning to go into DC. Three blocks to the train (red) and a short train ride and you are there. Around the hotel is a mall, lots of restaurant options within walking distance (I recommend Olazzo.. about a six minute... More 

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the very detailed review and glad that overall you enjoyed your stay. I am sorry to hear about your vehicle as our valet attendants are very diligent in inspecting the car upon arrival as well as return to our guests. I can certainly understand your concern and hope that it does not detour you from choosing our... More 

schenectady, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at the doubletree in washington d.c was comfortable. Very clean place and the staff was very accommodating. I would definitely recommend to friends and family. I was very happy at check in because I was greeted with warm cookies that was very yummie.

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thank you for the great review and glad you enjoyed your stay (and the cookies!) Come back soon..... More 

Allendale, New Jersey
Top Contributor
58 reviews 58 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay here so you don't have to pay twice as much as you would if you were in the middle of DC and can drive the 6-7 miles into the city when you need to. Staff and valet are on point, room was clean and well kept. Strange thing was sink and tub didn't have stoppers in them (way too... More 

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the kind review and glad you found the hotel clean, staff friendly and location convenient for your travels into the District. Hope to see you again soon........ More 

BETHESDA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The front desk staff Rebekkah and Carlos are great. We reported several issues not handled and no explanation. TV reception poor and no HBO. Lamp on side of bed could not be turned off. We had to loosen bulb. Extra towels and pillows requested at checkin not provded.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I apologize as it appears the hotel did not meet your expectations during your recent visit. We certainly strive to ensure that all of our guests are taken care of and we obviously fell short. I hope you allow us another opportunity to regain your trust should your travels return our way. More 

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Nice spacious room with floor to ceiling windows, though view wasn't great and was a bit further from the Metro than I thought from the online description. Jimmy at the front desk was very helpful when I arrived just before noon and my room wasn't ready yet. Since I was a Hilton member he was able to upgrade me at... More 

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the great comments and happy to hear that the staff (especially Jimmy) took such good care of you. Please come back soon! More 

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

On a tuesday night in April you do not expect noisy high school parties on each and every floor. Nor do you expect elevators to be out of order, ice machines on the fritz and an atmosphere totally unsuitable to someone who wants to sleep. Ghastly stains on bed sheets really leave you guessing. Unless you have a blowout party... More 

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

I do apologize for the excessive noise you encountered during your recent visit as we did host numerous groups of students here visiting the DC area. I have also reviewed your comments with our housekeeping staff as cleanliness is of the utmost importance. I hope you allow us another chance to regain your trust as we do value your loyalty... More 

Memphis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staying here on business and will be here about 2 months. The valet parkers are great. Super fast and very careful with vehicles. Robert goes out of his way to make sure your vehicle is available as soon as you call and can get down there. So far, mine has always been waiting for me. The front desk staff are... More 

Review collected in partnership with DoubleTree by Hilton

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jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks so much for the great review and calling out a couple of team members. Will certainly share your post with them! More 

Ohio
Contributor
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for one night for a conference and the issue started with arrival. I had utilized Hilton’s early check in from home the night before and arrived about 2 hours after check in time, so I as surprised to be told that there were no rooms ready at that time. The desk person was very nice and apologetic and... More 

Was this review helpful? Yes 1
jimsalvo, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Thanks for the post and do apologize for the shortcomings that you noted. I will certainly share with the specific departments to address these items accordingly. I do hope you allow us another opportunity to regain your trust in the future should your travels take you back our way. More 

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