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All 12 Silver Spring hotels

Sheraton Silver Spring Hotel

3.5 of 5 Hotel   |   8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
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Sheraton Silver Spring Hotel
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60%
Ranked #7 of 12 hotels in Silver Spring
A recent review
3 of 5 stars reviewed 2 days ago
Axel8807 Bridgewater, New Jersey
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  • Reviews (108)
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  • Room tips (18)
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108 people have reviewed this hotel

Traveler rating
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    8
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18
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53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Bridgewater, New Jersey
Top Contributor
56 reviews 56 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Indeed the lobby area has been refurbished and looks spacious. Check in was effective but clerk did not really know what to do with my VIP Starwood status. I pointed out that I wanted the points as welcome gift. No room upgrade or club level offered. I stayed on the same floor as my colleagues. Regarding rooms facing street or... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear Axel8807, Thank you for the feedback. As you noted we are working through the design phase of the guestroom floors. If possible could you email me so that I can have the room you stayed in looked at to see the challenges and I want to review your check-in process. My email is sjohnson@sheratonsilversprings.com Sheldon Johnson General Manager More

Brooklyn
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We recently had a family reunion here. The facility was excellent and so were the staff with whom I personally had contact. One relative had a falling out with the hotel because her household were not accommodated in a large enough suite as agreed. She may provide a more critical review on this or some other site. Otherwise it held... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear David, Thank you for your feedback from your stay. We try to accommodate all guests with their requests and follow the contract to the letter. By your review it seems that you did experience all parts of our hotel and I am grateful for the review. Sheldon Johnson General Manager More

Chino Hills, California
Top Contributor
179 reviews 179 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Silver Spring is approx 30 minute metro ride or $20 cab ride to DC. Was here for business, so do not know much about price, etc. Food is good. Bar closes at 11. It is about a 1/2 mile walk to the metro and 1/4 mile to the downtown area where restaurants, etc. are. Staff was very helpful and friendly.... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear MSA23, Thank you for taking the time to comment on your stay. I see that you experienced the area and the hotel amenities. We also do have a shuttle that runs within 3 miles of the hotels so getting to the metro is very easy. Our Mica lounge closes Sunday through Thursday at 11Pm and Friday and Saturday at... More

Silver Spring, Maryland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I park in the hotel on a monthly basis and go through the lobby to get to the garage. The staff is exceptionally friendly and alwlays make me feel like I am a guest in the executive suite. I recommend you contact LA (yes that is his name) if you plan to stay at the hotel and have any questions.... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your comments and recognizing one of our associates. I will pass along your comments. Sheldon Johnson General Manager More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

My family of 5(includes our dog) enjoyed our stay in Silver Springs. It was a short notice trip for a ball game in Baltimore. All of the hotels around the ball park were booked so we found the closest town. The hotel allowed pets with no fee and the room was very accommodating in size our small dog. The staff,... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your comments. I an happy that we were able to exceed your expectations and that you found value staying with us. Sheldon Johnson General Manager More

St. Thomas
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really liked this hotel. Aside from being totally comfortable, it is strategically located near the metro station and downtown Silver Springs (which seemed busy until very late at night). The rooms were clean and adequately sized. I would definitely stay there again!

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

I am glad you enjoyed the hotel and the amenities. Our pet friendly policy makes it very easy for travelers to stay here. Sheldon Johnson General Manager More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a bit mystified by the mediocre reviews of this hotel. I travel frequently and found it to be a good hotel with a pleasant, competent staff. The lobby looks nice, the room was very large and comfortable, the location is ideal--right in downtown Silver Spring. Parking was free with my AAA membership. My dog stayed with us and... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for the nice words. We think we have a top notch team at the hotel and I am glad you were able to experience it first hand. Sheldon Johnson General Manager More

Trujillo Alto, Puerto Rico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I think is a great place to stay if you're there for work. It close to the metro, so you can go anywhere in Washington, DC. It's walking distance to small shopping centers, some good restaurants, drink bars, etc.. The service of the hotel is excellent, clean and the treatment of the people who work there is so kind. I... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More

Portland, Oregon
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 18, 2014

I stayed here recently on a business trip. Staff were professional and helpful and rooms very clean. I had a room on the 11th floor facing the street. The rooms are long and rather dark due to the surprisingly small single windows (I went to pull back the drapes and was surprised to find they were already fully open). Combined... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your comments. I wanted to let you know that we are renovating the guest rooms in January to the latest Starwood/Sheraton designs. Sheldon Johnson General Manager More

Sedro Woolley, Washington
1 review
4 of 5 stars Reviewed June 12, 2014

On a whirlwind middle school history trip, my son ran into some skin-care needs that the local 7-ll did not have the products for. Staff member Kareem Stewart got permission to drive me in a courtesy car to the nearest drug store and waited while I shopped to take bring me back -- it was a little too far to... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear Lars, I am happy that we were able to provide excellent customer service during your visit. I will pass along your comments to Kareem and his department manager. We hope to see you in the future. Sheldon Johnson General Manager More

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Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Silver Spring
Hotel Class
Official Description (provided by the hotel)
The newly renovated Sheraton Silver Spring Hotel is situated in the heart of downtown just minutes away from charming shops and restaurants, and quick access to anywhere in the Washington, D.C. area via the Metro which is only 3 blocks away from the hotel. The Sheraton offers complimentary shuttle transportation within 3 miles. For those trips that are outside the 3 miles the Sheraton has and in-house car service that is very competitively priced. The service is available for local runs as well as airports pickups and drop offs. Please call Guest Services for pricing. For your dining pleasure the Hotel has Mica Restaurant for Breakfast and Lunch.With a full menu and a breakfast buffet guests will be delighted with the choices available. Mica Lounge opens for Dinner and late evening snacks. Offering a Social Hour Menu from 5:00 PM to 7:00 PM daily with specials starting at $5.00. Mica has 6 Flat screen TV's so that travelers do not miss their favorite team or even their favorite Television series. The Sheraton also offer room service from 6:00 AM to 11:00 PM 7 days a week. For the extra special occasions the Sheraton has Jr. Suites and One Bedroom Suites available both with Club Lounge access. So when visiting Silver Spring, MD try out the newly renovated Sheraton and make sure to sign up for the SPG rewards program. ... more   less 
Number of rooms
229

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