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All 12 Silver Spring hotels

Sheraton Silver Spring Hotel

3.5 of 5 Hotel   |   8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
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Ranked #7 of 12 hotels in Silver Spring
A recent review
3 of 5 stars reviewed yesterday
umg123 Hollywood, Florida
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116 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Hollywood, Florida
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The facility and staff were wonderful, and the meeting facility was very ideal for the organization that held their conference there. The food was excellent, but you had to wait nearly an hour before you were waited on/served -- and then, it was time for another conference session. It was slow in every eating venue save the Starbucks in the... More

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Morgantown, West Virginia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The two young ladies at the Front Desk were very accomodating during my stay. Both Aryelle and Sonnelle were extremely helpful in finding a dog sitter in the Silver Spring area and I feel like they went above and beyong my expectations in helping me with everything during my stay. I will definently come back to the Hotel and will... More

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San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Just stayed at the hotel for a conference with Radio One. Upon check in the front desk staff was extremely helpful and even upgraded my room due to some confusion with my initial. LA, the front desk supervisor was very professional and accommodating and really took his time helping me even with the lobby full guests. I also received a... More

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for business, and I was pleasantly surprised at how nice the hotel was. The parking was a little strange to find for me, because it was late, and I am not used to the parking there. If you don't know where to go, park and ASK the front desk. Other than the initial finding of the parking,... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

would like to share a little about my experience at the Sheraton Silver Springs. I was there on business, and we had packages that were going to be delivered to us. A young man at the front desk by the name of LA was awesome. He asked for a number that we could be notified at when our packages arrived.... More

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Brooklyn, New York, United States
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a good place to stay just outside DC but easy to get to all the attractions stay here. Staff is nice and the rooms are clean. Metro stop is 2 blocks away and there is plenty to eat and do in the area.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Cleanliness was superb. Kareem Stewart "bellman" was amazing, extremely helpful during checkout. He walked out bags down, helped us load them as well. I offered him a tip and he politely said no and encouraged us to come visit him again. I will definitely make this trip for this type of service and I will share my experience with friends... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for the nice comments. I will pass along your comments to Kareem and his department manager. Thank you for staying with us. Sheldon Johnson General Manager More

Saint Louis, Missouri
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Flying in from out of town and this hotel refused to reserve a roll-away crib for our 2-year old. Instead, they recommended that we "try to see if they have one available upon arrival." The third person that I spoke with indicated that there was no space in the room. Then she offered to give us one for $15 a... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear Kelly G, I am sorry for your challenges. I would like to know more about your challenges. What dates did you stay? Please email me at sjohnson@sheratonsilverspring.com Sheldon Johnson More

Bridgewater, New Jersey
Top Contributor
57 reviews 57 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Indeed the lobby area has been refurbished and looks spacious. Check in was effective but clerk did not really know what to do with my VIP Starwood status. I pointed out that I wanted the points as welcome gift. No room upgrade or club level offered. I stayed on the same floor as my colleagues. Regarding rooms facing street or... More

Was this review helpful? Yes 1
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear Axel8807, Thank you for the feedback. As you noted we are working through the design phase of the guestroom floors. If possible could you email me so that I can have the room you stayed in looked at to see the challenges and I want to review your check-in process. My email is sjohnson@sheratonsilversprings.com Sheldon Johnson General Manager More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We recently had a family reunion here. The facility was excellent and so were the staff with whom I personally had contact. One relative had a falling out with the hotel because her household were not accommodated in a large enough suite as agreed. She may provide a more critical review on this or some other site. Otherwise it held... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Dear David, Thank you for your feedback from your stay. We try to accommodate all guests with their requests and follow the contract to the letter. By your review it seems that you did experience all parts of our hotel and I am grateful for the review. Sheldon Johnson General Manager More

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Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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#5 Business Hotel in Silver Spring
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Official Description (provided by the hotel)
The newly renovated Sheraton Silver Spring Hotel is situated in the heart of downtown just minutes away from charming shops and restaurants, and quick access to anywhere in the Washington, D.C. area via the Metro which is only 3 blocks away from the hotel. The Sheraton offers complimentary shuttle transportation within 3 miles. For those trips that are outside the 3 miles the Sheraton has and in-house car service that is very competitively priced. The service is available for local runs as well as airports pickups and drop offs. Please call Guest Services for pricing. For your dining pleasure the Hotel has Mica Restaurant for Breakfast and Lunch.With a full menu and a breakfast buffet guests will be delighted with the choices available. Mica Lounge opens for Dinner and late evening snacks. Offering a Social Hour Menu from 5:00 PM to 7:00 PM daily with specials starting at $5.00. Mica has 6 Flat screen TV's so that travelers do not miss their favorite team or even their favorite Television series. The Sheraton also offer room service from 6:00 AM to 11:00 PM 7 days a week. For the extra special occasions the Sheraton has Jr. Suites and One Bedroom Suites available both with Club Lounge access. So when visiting Silver Spring, MD try out the newly renovated Sheraton and make sure to sign up for the SPG rewards program. ... more   less 
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Royal Oak, Michigan

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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