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Sheraton Silver Spring Hotel

Certificate of Excellence
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8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
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Sheraton Silver Spring Hotel
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked a room at this hotel on the hotel's website. I guarantee it with a credit card, I left a note saying that I would be arriving late at 3 AM because my flight got in at 2 AM. I'm a gold member in their loyalty program. When I arrived at 3 AM, I was told there was no... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my family stayed there for my cousin wedding and it was a nightmare for us. Up on my arrival, the staff was rude and very unprofessional. My second encounter was that I had to change to 3 Rooms because of the urine stains in the beds. The rooms wasn't clean at all and the rooms smell bad. The... More 

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Washington DC, District of Columbia
5 of 5 stars Reviewed 4 days ago NEW

The Sheraton in Baghdad is forever sealed in my mind (and the World's as the Hollywood-styled Sadam's Statue a falling were tripod propped upon Sheraton Balconies peering down ward upon Saddam's staged fall). With such memory seared and documented website thefullmonte.com, I forget though, while dem Iraqi's Sheraton people good people for sure, I see here in Silver Spring-way that... More 

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Silver Spring, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

I am here for the National Association of Negro Musician's conference and even though the hotel is beautiful, it is close to a wonderful mall, it is close to Washington, DC, the rooms are gorgeous and the check in staff is stellar, there are many other things that cause me to give this hotel a low rating. 1. I've never... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was here for 2 nights on business and couldn't get out of there fast enough. The rooms, particularly the hallways outside the rooms, smell like mildew and mold. It was nauseating and just disgusting. Not what you'd expect from a sheraton property. It's clear that any renovations done were all to the lobby and common areas. Too bad you can't... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We went to this place on July 4 weekend, and I understand it will be fully booked. Our reservation was prepaid, with no cancellations possibles. We checked in late and when we checked in, we were given a level lower room, and the front desk said "you decide, you want to stay or you can leave right now". I have... More 

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Kapolei, Hawaii
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very pleased with my stay at the Sheraton Silver Spring in early July. The room was large and the bed comfortable. Using the "green choices" program means that you won't get your room 'refreshed' on a daily basis, but you will get a voucher for food that you can use if you like. It would be nice if... More 

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cincinnati
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beds and pillows very comfortable. Parking in/out very frustrating; their opening system was quirky, We were there over the 4th and a huge "fam-reunion" party crashed the operations of 2 of the elevators, so wait time was ridiculous. The manager waited until the next day to get it fixed. Conditions were much better on Monday. The hotel did not manage... More 

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New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I spent Independence weekend at the hotel. We decided to stay outside of D.C to save money on the two rooms we needed for our stay. The hotel had a very convienent self parking garage, and the lobby was newly renovated. Customer service at the front desk was pleasant and attentive. The kids seemed to enjoy the... More 

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Washington, DC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was disappointed with this hotel at every turn. I arrived late (~9pm) and my room was not ready. (I found this out after standing in front of three employees none of whom acknowledged me and, in fact, did their best to do the bartender trick of ignoring someone right in front of you. I had to be obnoxious with... More 

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