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All 12 Silver Spring hotels

Sheraton Silver Spring Hotel

3.5 of 5 Hotel   |   8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
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Ranked #7 of 12 Hotels in Silver Spring
A recent review
5 of 5 stars reviewed 2 days ago
Sachoyf Jersey City, New Jersey
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130 reviews from our community

Traveler rating
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    41
    26
    14
    10
See reviews for
23
9
5
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Though there are always things that could be changed but I appreciated all the staff for their help esp on my wedding day sonnel from the front desk went out her way to help me. She went home to get a hand held steamer when we left ours at home. The wedding was also very great.

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Burlington, Connecticut
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was pleasantly surprised to find that the outdated outside was newly remodeled in the inside. We met with being unable to enter the parking area because blocked by another vehicle, but the front desk assisted in finding the driver and sharing with her where to park her car while she checked in. Check-in went smoothly; although my reservation was... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great location! The front desk staff is very professional, they were pleasant & friendly. Arielle, Sonelle, & Kareem are the kind of people you want to greet you after a long trip. I can not say enough about their courteous & accommodating attitude.

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New Jersey
1 review
3 of 5 stars Reviewed 1 week ago NEW

Rooms were clean, easy to walk to restaurants and train station. Front desk customer service was not that great, staff requires more training. Nice place to stay for a couple nights. managers were very attentive to resolve any issues.

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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel about 110-130 nights a year. I stay in all kinds of hotels and am not picky. Just want pleasant helpful staff and a clean room. Recently stayed at this "hotel". My company booked the whole place. I was paying for 15 of the rooms and I'm a gold member so I thought Id get some service. I tried... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

I want to apologize about the service you received. It is not what we have became know for and strive to have. Yes there was a water shutdown for a few hours as a valve broke in the water system. I am asking housekeeping to look into the smell you spoke about. If you would like to contact me to... More

Virginia
Top Contributor
157 reviews 157 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall I had a good stay. The parking entrance is pretty tight, so watch out if you have a monster SUV or truck. Everything was clean, the staff was nice. I had one issue, but the staff made it right. They put me in a room (1122) right next to housekeeping, and they were slamming things around and generally being... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your comments as they help to improve the guest experience. We will look into the way housekeeping moves in and out of the back areas of the hotel. Sheldon Johnson General Manager More

Colorado
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During the summer I stayed at this property 4 different times due to the proximity to NOAA. The rennovated property is very nice and the staff superb. The value is great for the DC area so I would highly recommend it to anyone driving a car but needs to take the Metro downtown.

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for the nice comments. We look forward to your return visit. Sheldon Johnson General Manager More

2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

In 20 th Century where Discrimination and Racism should be a Thing of the past? We find ourselves being torn and demolished by our own African American Culture which has suffered enough in the Race against Crime and Deformation of character? Most Deplorable in an Era where we are Honored with President Obama as Our leader of United States of... More

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Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

I am sorry for the challenges you experienced during your stay. I am not sure if you spoke to someone regarding your room challenges at departure but I am available if you would like to discuss them. Our policy for all cash paying customers is to take a cash deposit upon check in if they do not want to put... More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are large it and is generally clean. You can tell they have painted over something's that should be fixed. The pool is not open after labor day. (Just a side note) The amenities in the room are nice, sarbucks, loofah, good shampoo and conditioner. We got room service, reasonably priced for the area. The burgers were burgers. Easy... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your review We are working on a renovation of the guest rooms for the upcoming year and will have model rooms available to see in the near future Sheldon Johnson General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a wedding, the young man behind the desk was very busy but he was able to answer every question we asked while still answering phones. He took care of my friends and I LOVED that. We went to the Bar and there was a very nice young lady named Sonell. I remember anyone who... More

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

I am glad that you enjoyed your stay. I will pass along the nice comments about LA and the rest of the staff Sheldon Johnson General Manager More

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Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
Number of rooms: 229
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza

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