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Sheraton Silver Spring Hotel

3.5 of 5 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
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Sheraton Silver Spring Hotel
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Sheraton Silver Spring Hotel
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142 reviews from our community

Traveler rating
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    26
    14
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakland, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW

Without exaggeration, this was the worst hotel experiene I have had in years. I travel frequently for business and can handle the occasional mishap but this hotel was terrible. Until just recently it was the Crowne Plaza and went out of business, not surprising as the place was a dump. So the Sheraton tookover, renovated just the lobby and now... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

I am sorry that you had challenges and as your concerns have been addressed by the hotel Management team while you were at the hotel. I am still available to speak with you More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 4 weeks ago

A bit late in my review, stayed here one night in late September before going to a location on the eastern shore of Maryland for an event. Friendly helpful staff and very nice room with new comfortable bed. The thing I most appreciated was bellman Kareem Stewart repacking the trunk of my auto to make it easier to unload when... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for the nice comments regarding our associates. I have passed along your comments to the Front Office Manager. Sheldon Johnson General Manager More 

Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am partial to Starwood properties, but this Sheraton was pretty great. We spent one night for business. From arrival, staff was very personable. Calvin at the front desk was very nice and worked to get us checked in smoothly, which was a delight after the long day. The room was very nice, modern and always important, clean!!! It had... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for being an SPG member and staying with us. I have passed along your comments to the Chef and his team. Sheldon Johnson General Manager More 

yarmouthport
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

Our son has moved to the DC area and we were looking for a Starwood property in the area. This Sheraton was great. Location is an easy drive off the DC beltway. Parking is right under the hotel. Rooms are spacious, modern, clean. Beds and pillows were wonderful! For touring and visiting the DC area, this is a good hotel... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for staying us and we are happy you enjoyed your stay while visiting your son. Sheldon Johnson General Manager More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

We reserved a block of rooms here for our son's Bar Mitzvah in September. The staff was really easy to work with and took care of our 91 guests. The sales staff (Julie, Adwoa and Giselle) were very responsive to our requests. Sonelle (front desk) and Kareem (bellman) and the other bellmen, made sure that our guests felt welcome. The... More 

Was this review helpful? Yes 1
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for recognizing our associates that assisted you with your arrangements. I have passed along your comments to the department managers. Sheldon Johnson General Manager More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014

Let me begin by saying that I "bid" on a discounted hotel room via Hotwire and the Sheraton was selected for me. I have to admit that I was initially a little skeptical about staying at the Sheraton in Silver Spring because I thought all the Sheratons had gone out of business or what few remained were outdated. However, after... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for your comment regarding your recent stay. As an SPG member you do have benefits that other do not have. Your comment s have been passed along to the department managers. Sheldon Johnson General Manager More 

Lost River, WV
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 12, 2014

Following my GPS though tell was extremely easy to find. All I did was make a left-hand turn and then I was able to pull into the very ample garage and park right in front of the elevators. I knew it was going to be a good stay. I rode up in the elevator came out onto the very well... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Brian, Thank you for the comments regarding LA and the hotel. Also thank you for being a SPG member. Sheldon Johnson General Manager More 

1 review
4 of 5 stars Reviewed November 6, 2014

Hotel is conveniently located and decent hotel for the price. However, the staff is the standout. I stayed there because my mom was in the hospital and I wasn’t sure how long I’d need to stay – and wound up there for about 2 weeks. Sonnelle was my angel – making sure I didn’t have to switch rooms when the... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Claudine, Thank you for the nice comments. We are glad that you enjoyed your stay. We hope that you will make us your home away from home while in the Silver Spring area. I will pass along the comments to our associates that you recognized. Thank you Sheldon Johnson General Manager More 

Scottsdale, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

Overall very good rating for value. The hotel staff worked very hard at keeping the appearance of the hotel in good looking shape on their perimeter. I would say the restaurant is of pretty good quality, and the service is terrific. The rooms seem like they were upgraded but they had difficulty escaping its age. It is somewhat outdated but... More 

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for staying with us. We appreciate your business and want to be your hotel of choice while visiting Silver Spring Sheldon Johnson General Manager More 

1 review
5 of 5 stars Reviewed November 1, 2014

Great hotel among all Silver Spring has to offer. All of the front desk staff were very welcoming and helpful. The lobby was swanky, rooms were nice, breakfast was delicious, and the fitness room had a good selection of equipment.

Was this review helpful? Yes
Sheldon J, General Manager at Sheraton Silver Spring Hotel, responded to this review

We are happy that you enjoyed your stay. I hope you come back to visit us again and next time bring some friends. But seriously I am glad you enjoyed your stay Sheldon Johnson General Manager More 

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Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
Number of rooms: 229
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza

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