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Holiday Inn Express Washington DC N Silver Spring

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7990 Georgia Avenue, Silver Spring, MD 20910-4860 (Formerly Comfort Inn Georgia Ave/DC Gateway)
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Holiday Inn Express Washington DC N Silver Spring
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Holiday Inn Express Washington DC N Silver Spring
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Level Contributor
1 review
1 of 5 stars Reviewed 3 days ago NEW

The room and locations were okay, but while we were there, we discovered bite marks on our bodies in the mornings. We suspect bed bugs. The rooms were fine and large enough. If you like to walk then the Metro station were close enough but there was also a shuttle. The valet packers looked shady and acted unfriendly.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I debated writing this review because of how hard the hotel staff seems to be working to make this a great hotel. But in the end I think it's important for both future customers and the hotel staff to know what improvements need to be made. I checked-in very early; close to noon. After a few hiccups and a short... More 

Was this review helpful? Yes
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Professional, friendly and pleasant staff; average breakfast, lightly pricey convenient location close to downtown Silver Spring; parking on site (do not arrive to late, parking will be jammed ). Huge rooms with fridge and microwave, the bad is aged and towels are overused : smells like smoke after renovations; former comfort inn hotel, depending on your side of view the... More 

Was this review helpful? Yes
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, Thank you for visiting the DC area and we are glad you had a wonderful stay at our hotel. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you, Eugene Morris Jr VP... More 

2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I booked at this hotel bc it says it's a new hotel on the ihg website. Hotel is far from new. We had 2 rooms. One rooms was more or less ok, other then the fact that the ac is a wall unite that cycles on and off all night and is super loud and blows a humid moist air.... More 

Was this review helpful? Yes
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, We value your opinion and appreciate your business, I apologize that your stay was not legendary and please contact the hotel General Manager. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you,... More 

Ojai, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check in staff were friendly but seemed at a loss as to how to accomplish a room switch from king to two queens even though they acknowledge they had availability, said we needed to call the 800 HIX reservation number to make the switch even though we were standing right in front of them in the lobby. Called the 800... More 

Was this review helpful? Yes
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, We value your opinion and appreciate your business, I apologize that your stay was not legendary and please contact the hotel General Manager. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you,... More 

Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Our room on the 2nd floor was in quite a state of disrepair. Carpet was badly stained and had multiple holes in it, ripped chair cushion, patched up areas of wallpaper, bad pilling on bed sheets, and a dank smell. Accidentally got stuck in a smoking room due to a reservation error and a supposedly fully booked hotel, so unsure... More 

Was this review helpful? Yes 1
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, We value your opinion and appreciate your business, I apologize that your stay was not legendary and please contact the hotel General Manager. We will be making the entire hotel smoke-free very soon. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring... More 

Mexico City, Mexico
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while visiting DC, the hotel is not big and neither are the rooms, they are a bit small for a hotel chain like Holiday Inn, on the good side the hotel is nice, clean rooms, excellent breakfast, very friendly service, you have a shuttle vsn from the hotel to take you to the subway, from there its... More 

Was this review helpful? Yes
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, Thank you for visiting the DC area and we are glad you had a wonderful stay at our hotel. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you, Eugene Morris Jr VP... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I returned to the hotel at 11:30 p.m. to find that there were no parking spaces available in the tiny street level garage and limited space under the hotel (not even valet parking when it's full); the manager ran around the neighborhood and returned offering the one space she found on the street some blocks away, offering a ride back... More 

Was this review helpful? Yes 2
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, We value your opinion and appreciate your business, I apologize that your stay was not legendary and please contact the hotel General Manager. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you,... More 

California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a former Comfort Inn that has been renovated and rebranded. It's not the usual newer HIE we often see along interstates. Because it's older, room itself was quite spacious. The staff here was just wonderful. Very friendly and helpful, even though they were smashed with customers on the weekend we visited. The lobby itself is tight as the... More 

Was this review helpful? Yes 3
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, We value your opinion and appreciate your business, I apologize that your stay was not legendary and please contact the hotel General Manager. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you,... More 

Baxley, Georgia
1 review
5 of 5 stars Reviewed June 28, 2015

Our group visit Washington, DC June 17-20-15 everyone was very pleased with our stay at Holiday Inn Express. The rooms was very nice and clean, hats off to the staff they were great. When we arrive everything was ready we didn't have to wait. Breakfast was awesome thanks to the young lady that prepared it she was very nice made... More 

Was this review helpful? Yes
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review

Dear Guest, Thank you for visiting the DC area and we are glad your group had a wonderful stay at our hotel. Thank you for your comment and our hotel staff look forward to you returning to the New Holiday Inn Express Washington DC N Silver Spring and please recommend and stay with us again. Thank you, Eugene Morris Jr... More 

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