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Residence Inn Silver Spring

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12000 Plum Orchard Drive, Silver Spring, MD 20904
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (102)
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    (23)
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    (38)
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There are newer reviews for Residence Inn Silver Spring
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1 review
3 of 5 stars Reviewed May 7, 2013

This was my 2nd stay within a three week period. The hotel is big and gives the impression it is very welcoming. Looks are deceiving, at first glance we've noticed burgers tossed in the parking lot, broken grey goose bottle and other debris just as we stepped outside our rental. I must admit the front desk staff was very pleasant... More 

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Worcester, Massachusetts
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

We had a very positive experience with our stay at the Residence Inn Silver Spring. We booked a 2-bedroom suite that was roomy and comfortable. The hotel looks very modern, was clean, and had nice amenities. Since it was early April, we weren't able to use the outdoor ones (pool, BBQ area, etc) but they looked great. It's located right... More 

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Portland, CT
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 8, 2013

Just came back from a week stay during son's spring break at this Residence Inn. We were both quite happy with the room. It was spotlessly clean. Which is the main thing I want from a hotel room! The bed was fine. The room had a flat screen TV. The only minor complaint is that the room did NOT have... More 

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San Antonio, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 1, 2013

EXCEPTIONAL COSTUMER SERVICE All the staff was very helpful, but Mrs. Semhar had outstanding customer service. She went out of her way to help us in renting a car, giving instruction how to go to Washington DC and then referring us to another Marriot in DC. All of these were about 3 hours in customer service. Thank you Mrs. Semhar

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Newcastle, Australia
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 27, 2013

I have stayed in this hotel at least 10 times. On every occasion the staff have been friendly, efficient and very helpful. For me the best feature is the room. Each room has excellent facilities for the independent traveller who is on an extended stay and wishes to prepare their own meals. The kitchen is the best I have seen... More 

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Charlottesville, Virginia
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 25, 2012

This is a very nice Residence Inn with a helpful staff and a generally freindly ambiance. They are in the middle of making some alterations on the dining part of the hotel, which hopefully will be a good addition in the future. At present, the normally good breakfast is not as good as it once was because the staff have... More 

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Ormond Beach, Florida, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 24, 2012

Booked this hotel in advance on the Residence Inn reservations line looking for certain things - connecting rooms for 2 adults, 4 children and a dog. I prepaid to lock in the best rate. When I arrived, I was told no connecting rooms were available; I said that wouldn't do since the children were too young to stay alone and... More 

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Rochester, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 22, 2012

We wanted a room close to DC to visit our son but far enough away from the city to be quieter and more reasonable. The property was well maintained. The rooms looked brand new. The art work on one of the walls was so unique that I am going to try to duplicate it in my home. The furnishings were... More 

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michigan
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 7, 2012

We booked this hotel asking for certain things. Upon arriving we found that the people who book the hotel do not always know all the details about the hotel. Finding that this hotel would not fit our needs they worked with us to find us a place closer to D.C. For almost the same price we had to give up... More 

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Boston
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed September 20, 2012

I picked this location because it was more reasonably priced than some of the other area options. I was starting to get a little nervous as the route I drove in wasn't the nicest and I wondered what would actually be near the hotel, as there seemed to be little explaining it on their website. The surrounding area is a... More 

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