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All 12 Silver Spring hotels

Residence Inn Silver Spring

3.0 of 5 Hotel   |   12000 Plum Orchard Drive, Silver Spring, MD 20904
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78%
Ranked #4 of 12 Hotels in Silver Spring
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Justin B Salt Lake City, Utah
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90 reviews from our community

Traveler rating
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    35
    17
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    1
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36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City, Utah
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights while visiting the D.C. area. The previous 5 nights had been spent in 5 different Marriott hotels and this was the only one that left me disappointed in a fashion. The 3rd floor that our room was on had a foul odor the whole time we were there. It just reeked in the entire... More

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear Justin B., Thank you for the review of your recent stay at our hotel. I apologize you did not have the experience you deserve as a Marriott Rewards Elite Member. Please contact me at the hotel so I may gather more details about your stay. Once I have a few more specifics, I can properly address the issues with... More

Hampton, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose to stay at the Residence Inn in Silver Spring because we wanted a hotel with a kitchen while we visited Washington DC. The staff was very accommodating and friendly, and the room was cool, clean and quiet. We used the swimming pool with our small kids and although it was crowded, it was nice. The breakfast buffet staff... More

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Orange County, California
1 review
5 of 5 stars Reviewed 5 weeks ago

A BIG THANK YOU to Lucena, Evelyn and Cindy - staff members at the Residence Inn at Silver Springs. They were very accommodating with our requests for rooming, dining and reservation requests. Lucena even helped me print my boarding pass when the business center was busy. Evelyn was very cheerful every morning when we enjoyed the breakfast fare. Cindy helped... More

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear Maria S., Thank you for taking the time to tell us and others about your stay at our hotel. I was proud to read that Lucena, Evelyn and Cindy made such an impression during your time with us that you remembered them by name. They will be recognized in front of all of our associates at the next hotel... More

London
Top Contributor
67 reviews 67 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had 5 nights at the Residence Inn Silver Spring while doing contract work at 7D up the road. Huge room only flaw was the air-conditioning is a little to fierce and I had to turn off as it was making me catch a cold. Desk staff are very helpful and super friendly, and the breakfast gals are beyond!! Lot's of... More

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USA
Top Contributor
488 reviews 488 reviews
136 hotel reviews
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed August 14, 2014

This is totally a fine place to stay if you are in the area for work or visiting family, friends, etc. The Front Desk staff are the stars (not sure if the woman's name was Sarina, maybe?). She was incredibly helpful and friendly!! The rooms are fine. Just an average Residence Inn at best. Maybe a bit too dark and... More

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear GlendaleCA, Thank you for recognizing those associates who made an impression on you during your stay with us. We will recognize them during our next hotel celebration. I am sorry to hear we overlooked the pillow on the couch in your room. I would like to ask you to call me at the hotel so I may get specifics... More

New Rochelle, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2014

The staff tried very, very hard to help with everything. They were courteous and kind. But the walls are very thin. the pool hours were a huge problem. They open way too late in the morning and close way too early at night. We actually left the hotel a day early because my kids could not go swimming because we... More

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear hoffather, Thank you for staying with us and recognizing our associates whom you interacted with during your stay. I would like to apologize if you were disturbed by any of your neighbors during your stay. I am also sorry the pool was not open long enough for you and your kids to enjoy while staying with us. With the... More

Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

As usual residence inn never disappoints! We loved it here! We traveled with another family doing the whole DC thing. My sister lives 10 minutes from hotel. It all worked out perfectly! Their breakfast always rocks, staff is very friendly and courteous, and dinners were fine. (We got spoiled in Salt Lake City. )our only problem was the pool and... More

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear glawler, I am pleased to know your recent stay with us was consistent with your other experiences in our hotels. I am sorry the current pool hours did not fit well with your schedule seeing the sites in Washington DC and visiting with family. Unfortunately, with our pool closing for the season on Labor Day we are unable to... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed July 27, 2014

We truly enjoyed our stay at the Residence Inn in Silver Spring. Our experience would have been good, but the staff went above and beyond the call of duty to make our stay fantastic. Special thanks to Dunia and Sharna for their friendliness and kindness, and to Evelyn for jumping our car when it died on the last day!

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RI_Silver_Spring_GM, General Manager at Residence Inn Silver Spring, responded to this review

Dear Chris B., Thank you for sharing how great your stay with us was and taking the time to recognize those individual associates who made your stay special. We will certainly recognize them at our next hotel celebration. Jason M. General Manager More

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stayed here for three nights over the July 4th weekend. The property is immaculate and appears brand new. I especially loved the plush patterned carpet in the halls. We stayed in a 2 bedroom suite which was large and very nice for four of us and our two visitors who spent much time in the day and evening. The kitchen... More

Was this review helpful? Yes 1
Bloomfield, New York
Top Contributor
58 reviews 58 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 2, 2014

This was a surprise. A 5yr property that feels brand new. The rooms were excellent so is the staff that manages this property. Indoor Pool is great, breakfast people even better. Its walking distance to a shopping center with a a lot of restaurants that will help your vacation. From nepalese, vietnamese, Filipino, American, latin and Chinese. A shuttle can... More

Was this review helpful? Yes 1
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Additional Information about Residence Inn Silver Spring

Address: 12000 Plum Orchard Drive, Silver Spring, MD 20904
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Silver Spring 3*
Number of rooms: 130
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Also Known As:
Residence Inn Silver Spring Hotel Silver Spring
Silver Spring Residence Inn

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