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Courtyard by Marriott Silver Spring Downtown

3.0 of 5 8506 Fenton Street, Silver Spring, MD 20878
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Certificate of Excellence 2014
Courtyard by Marriott Silver Spring Downtown
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Courtyard by Marriott Silver Spring Downtown
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203 reviews from our community

Traveler rating
    72
    79
    34
    13
    5
See reviews for
58
25
15
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • Spanish first
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    (51)
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    (58)
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    (53)
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Des Moines, Iowa
1 review
3 of 5 stars Reviewed 4 days ago NEW

The Bistro is the only option for meals in the hotel. Both times I have visited the hotel, there has been only one person staffing the Bistro during the busy dinner hour. He was also caring for a meeting taking place in one of the meeting rooms there (getting water pitchers refilled, clearing dishes, etc.). Jan was his name. He... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to share your experience with us. I'm sorry that you had to wait to be served and I will definitely look into the staffing issue in the Bistro. Your comments are much appreciated as we continue to strive to provide exceptional service for all of our guests. We look forward to our next opportunity... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel four times in the past several months, and many more times over the past few years, and have felt at home and comfortable each time. The hotel is inviting and warm, and the rooms are very comfortable and always extremely clean - which is very important to me. As a bonus you have access... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your most recent stay. I am excited to be able to forward your comments on to Jan and Kemisha. They will be so thrilled to have been recognized. We look forward to welcoming you back on your next trip to Silver Spring. More 

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I just want to drop a review on my experience at this point. Even if thing8s were to tank, and I don’t see how that would happen, I’m going to post based on how it’s been so far. First the front desk: Jessica and Kemisha are two of the most professional young women I have had the pleasure of meeting.... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Gigi, Thank you so much for your kind words. We have truly enjoyed having you here as our guests and newest friends and look forward to welcoming you back on your next trip to the Silver Spring area. I'll look you up when I come back to Michigan! Go Blue! More 

Normal, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel and we have stayed there at least 6 times. Great location, very nice rooms. Staff is very polite. Bed was comfortable. The only con is the showers. They have the weakest shower heads of any hotel we stayed at on our trip. Surely they can do something about this. I think rain is harder than these showers.... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your stay. I truly appreciate your feedback and have already talked with our maintenance team about correcting the shower head issue. I'm so happy to hear that you come back and see us on a regular basis and we look forward to our next opportunity to serve you. Happy New Year! More 

1 review
4 of 5 stars Reviewed December 20, 2014

Room was good except that I could hear EVERYTHING from the room next door (including both sides of a cell phone conversation)! However gym is phenomenal -- Washington Sports Club and well worth the stay. Staff members were extremely helpful and friendly.

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your most recent stay. I apologize that you were disturbed by the noise from the next room and we will certainly take a look at options to correct that issue. Our goal is to provide an exceptional experience while your a guest with us and we appreciate your comments. We look... More 

Bloomington, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 16, 2014

Stayed here twice for business, first time was fine nothing special. Second time I had to switch rooms because the heat didn't work (in November). Once I switched rooms I tried turning on the TV and it wasn't working. Over a 3 day period I went to the front desk 3 times about the TV. Each time they wrote down... More 

Was this review helpful? Yes 1
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your most recent stay. I'm so sorry that you had a bad experience with us and that things were not working properly. I you have a moment and can reach out to me I would like to provide you some compensation for the inconvenience we have caused you. I appreciate your... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here two night for a meeting. Easy check in and out no wait. The room was clean, up to date. The ironing board was broken but they came up to replace it immediately. My only BIG complaint was the noise. The toilets are very loud when they flush so let's just say you will know when your neighbors use... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to write a review about our hotel. I'm glad you enjoyed your stay and I've made note of the concerns you mentioned. We'll try to get those items corrected quickly. Jan will be so happy to have been mentioned in your review as he tries very hard to make all of our guests feel... More 

Waverly, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed December 6, 2014

This place is amazing! Staff accommodated my every request & then some! The security of the hotel was very nice. You can't even come into the hotel after a certain time unless you have a room key or let in. The elevator to rooms are controlled by room keys ONLY. The hotel is within walking distance to everything. The parking... More 

Was this review helpful? Yes 1
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to write a review and i loved hearing about your experience. We are glad you enjoyed your stay and the location of the hotel and we look forward to welcoming you back soon. Happy Holidays! More 

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2014

It's within walking distance of all of the shopping venues and the relatively new downtown ice skating rink. The Metro system, which can be taken to downtown Washington, D.C., is nearby. Most folks, in good weather, can walk to the station. During bad weather, you may want to take a cab. Free parking is available in the multi-story municipal parking... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your stay. Jan will be so pleased to know that he has been recognized. We hope you are enjoying your holidays and look forward to your return visit. More 

Fredericksburg, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2014

What a great hotel! Great location, charming shopping and dining area right out the front door. Check-in was a breeze. Safety and security of elevators with key only access was nice. Juan helped me fix my computer cord. Breakfast options were delicious both mornings. Top notch business computers in lobby. Clean and very well run. I will be back!

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Good Morning Tommie, Thank you for taking the time to comment about your most recent stay. We hope you have a wonderful holiday season and we look forward to your return visit. More 

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Additional Information about Courtyard by Marriott Silver Spring Downtown

Address: 8506 Fenton Street, Silver Spring, MD 20878
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Silver Spring Downtown 3*
Number of rooms: 179
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Also Known As:
Courtyard By Marriott Silver Spring Downtown Hotel Silver Spring
Courtyard Silver Spring Downtown
Silver Spring Courtyard
Silver Spring Marriott
Hotel Style:
#2 Business Hotel in Silver Spring
#3 Romantic Hotel in Silver Spring
#4 Family Hotel in Silver Spring

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