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Courtyard by Marriott Silver Spring Downtown

3.0 of 5 8506 Fenton Street, Silver Spring, MD 20878
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Certificate of Excellence 2014
Courtyard by Marriott Silver Spring Downtown
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Courtyard by Marriott Silver Spring Downtown
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209 reviews from our community

Traveler rating
    73
    82
    36
    13
    5
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58
25
15
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars NEW via mobile

Pros- Hotel is in a great location - close to the metro, shops, eateries, The Fillmore, etc. The rooms were nice and clean and they offer a tasty breakfast for purchase. The housekeepers and other secondary staff members were exceptionally nice. Cons- The front desk staff needs additional training in customer service. No eye contact, no smile, no personality. They... More 

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Seattle, Washington
Contributor
20 reviews 20 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel is always clean and the room is always ready with no issues! The staff is always friendly and helpful and those that have been here a while always remember me. Jessica at the front desk is always very polite, helpful, and friendly, as are the other employees. All in all I look forward to my stays here 4... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

For business, the location and room are good. Parking is in a garage next door. For anything more, skip the lobby, bar and food. It is pretty minimal and not that good. This is a hotel to stay and leave and not much else. The shuttle service is poor but Uber works very well. Overall, your basic business hotel that... More 

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Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your stay. I'm sorry that we did not provide you with an exceptional experience while you were with us. Your feedback is truly valuable as we strive to provide an wonderful experience for our guests. It is my hope that when your travel brings you back to Silver Spring you will... More 

Hickory, North Carolina
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Although I do not like the Biestro for food service, this hotel provides guests access to a great health club. Access is from the second floor of the hotel. The lobby is on the third floor, accessible from street level by a very slow elevator. There is a parking garage with access from the lobby across an open air bridge.... More 

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Abingdon, Maryland
Reviewer
4 reviews 4 reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found this to be very convenient downtown. It's nearby to a lot of restaurants. But the parking garage is a little difficult to find. It might be nice if they marked it a little clearer. Other than that I had no problems with this hotel.

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Colorado Springs
2 reviews
4 of 5 stars Reviewed 3 weeks ago

my room was spacious, definitely clean, and comfortable. The location was a welcome bonus,in the heart of downtown. I ventured out for a walk and was pleasantly surprised by the energy of the events occurring. The closeness of restaurants and stores - even a movie theater was refreshing. The Bistro restaurant inside the hotel was very accommodating. San helped me... More 

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Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 21, 2015

The Bistro is the only option for meals in the hotel. Both times I have visited the hotel, there has been only one person staffing the Bistro during the busy dinner hour. He was also caring for a meeting taking place in one of the meeting rooms there (getting water pitchers refilled, clearing dishes, etc.). Jan was his name. He... More 

Was this review helpful? Yes 1
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to share your experience with us. I'm sorry that you had to wait to be served and I will definitely look into the staffing issue in the Bistro. Your comments are much appreciated as we continue to strive to provide exceptional service for all of our guests. We look forward to our next opportunity... More 

1 review
5 of 5 stars Reviewed January 19, 2015

I have stayed at this hotel four times in the past several months, and many more times over the past few years, and have felt at home and comfortable each time. The hotel is inviting and warm, and the rooms are very comfortable and always extremely clean - which is very important to me. As a bonus you have access... More 

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Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your most recent stay. I am excited to be able to forward your comments on to Jan and Kemisha. They will be so thrilled to have been recognized. We look forward to welcoming you back on your next trip to Silver Spring. More 

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 15, 2015

I just want to drop a review on my experience at this point. Even if thing8s were to tank, and I don’t see how that would happen, I’m going to post based on how it’s been so far. First the front desk: Jessica and Kemisha are two of the most professional young women I have had the pleasure of meeting.... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Gigi, Thank you so much for your kind words. We have truly enjoyed having you here as our guests and newest friends and look forward to welcoming you back on your next trip to the Silver Spring area. I'll look you up when I come back to Michigan! Go Blue! More 

Normal, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2015

Very nice hotel and we have stayed there at least 6 times. Great location, very nice rooms. Staff is very polite. Bed was comfortable. The only con is the showers. They have the weakest shower heads of any hotel we stayed at on our trip. Surely they can do something about this. I think rain is harder than these showers.... More 

Was this review helpful? Yes
Cheryl B, General Manager at Courtyard by Marriott Silver Spring Downtown, responded to this review

Thank you for taking the time to comment about your stay. I truly appreciate your feedback and have already talked with our maintenance team about correcting the shower head issue. I'm so happy to hear that you come back and see us on a regular basis and we look forward to our next opportunity to serve you. Happy New Year! More 

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Additional Information about Courtyard by Marriott Silver Spring Downtown

Address: 8506 Fenton Street, Silver Spring, MD 20878
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Silver Spring Downtown 3*
Number of rooms: 179
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Also Known As:
Courtyard By Marriott Silver Spring Downtown Hotel Silver Spring
Courtyard Silver Spring Downtown
Silver Spring Courtyard
Silver Spring Marriott
Hotel Style:
#2 Business Hotel in Silver Spring
#4 Family Hotel in Silver Spring

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