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Hilton Garden Inn Silver Spring North

Certificate of Excellence
3.0 of 5
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2200 Broadbirch Dr, Silver Spring, MD 20904
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Hilton Garden Inn Silver Spring North
Best prices for: 1 room 1 guest
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Ranked #1 of 12 Hotels in Silver Spring
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
PeterODover Dover, DE
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296 reviews from our community

Traveler rating
    169
    87
    26
    8
    6
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98
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (84)
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There are newer reviews for Hilton Garden Inn Silver Spring North
See the most recent reviews
Dover, DE
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is clean and comfortable. But, its best asset is the welcome received by the staff. Accross the board, they go out of their way to make you feel at home. The breakfast is really delicious with eggs/omelettes made to order. However, be aware that it is most likely not included in the room rate. I was a little... More 

Review collected in partnership with Hilton Garden Inn

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Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Hi PETERODOVER, Thank you for your kind words, my team was very excited to read your feedback on your recent stay! We are looking forward to your next visit with us! Thank you, Kristy Nase More 

Albany, NY, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I often stay at the Hilton for work travel. I really appreciate the staff's responsiveness every time they see me - I am always greeted, asked about my day, the staff has been, without fail, genuine, extremely courteous and actually seem like they CARE and are not being FORCED to be "nice" for the sake of appearances. This attitude is... More 

Review collected in partnership with Hilton Garden Inn

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Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

THANK YOU FOR THIS GREAT REVIEW Sophia P.!!! We love having you as one of our valued guest and look forward to your next trip! Thank you, Kristy Nase More 

1 review
5 of 5 stars Reviewed March 25, 2015

I was surprised at the size of my room. It was great and the price was right for a last minute book. The staff was nice and when asked to retrieve my Hilton Rewards number, they did it with a smile. The room was clean. I loved having a microwave and a refrigerator in my room. I would give the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Thank you for this awesome review! We are so happy that you enjoyed your stay and we can't wait until your next visit to Silver Spring!! Thank you, Kristy Nase More 

Durham, United States
1 review
4 of 5 stars Reviewed March 24, 2015

Everything was clean and the staff was very welcoming. Room refrigerator was loud-only complaint. Location to the FDA White Oak facility convenient. Not a lot to do in immediate vacinity, though there are several restaurants in walking distance. Not near a metro station.

Review collected in partnership with Hilton Garden Inn

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Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Thank you Susan B. for your feedback on your recent stay! I am so happy that you found the staff to be friendly and helpful. I do apologize for the refrigerator being loud and we will replace that with a new one. Thank you for letting us know! We hope to see you again soon! Thank you, Kristy Nase General... More 

Peabody, Massachusetts
Top Contributor
56 reviews 56 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 21, 2015

I wound up giving this hotel a try after a not so great experience at another nearby hotel my last stay. I thought the lobby and common area was great, but by room felt a little beat up, with a general worn look. I am not sure when a reno of rooms is planned, but they could do with one.... More 

Review collected in partnership with Hilton Garden Inn

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Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Thank you for your feeback on your most recent stay. We hope to see you again the next time you travel to the DC area! Thank you, Kristy Nase More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Its a nice hotel. The people are very nice and its clean. I did have issue with controlling the room temp but other than that it was good experience except don't go to frydays. Its walking distance but the food and the sevice was the worst I have ever had in my life. Go to Ihop or some where else.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Good Morning 445carlm, We appreciate you taking the time to give us your feedback on your most recent stay with us. We are happy that you found the team and the cleanliness to your liking. I apologize for the room temperature and will have my maintenance team fix that issue. We look forward to your next visit with us! Thank... More 

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2015

First let me start by saying this hotel has a staff that is extremely helpful and polite. This hotel is very quiet at night, I didn't hear a peep out of any other guests and I stayed on a Saturday night. The lobby is a trendy, well furnished place to relax or eat. The lobby and rooms are very clean.... More 

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Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Good Morning Philly457, We appreciate you taking the time to write a review on your recent stay with us. I am happy to hear that you found the staff, restaurants and lobby to your liking. I do apologize that you were not informed about our garden sleep system beds at check-in. I will be training my front desk team to... More 

Rocklin, United States
1 review
5 of 5 stars Reviewed March 10, 2015

This hotel is the perfect location for my business needs. It is so close to the training center that, if on a nice day, I could walk and is also in close proximity to basic restaurants to meet my needs for travel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Good Morning Debbie A., We love that you enjoy staying with us during your work week. You are always welcomed at the Hilton Garden Inn Silver Spring North! Thank you, Kristy Nase More 

1 review
5 of 5 stars Reviewed March 10, 2015

I have stayed her on numerous occasions and on each visit my stay was comfortable, relaxing and accomadatiing. Special thanks to the front desk clerk Sherithia for her outstanding professionalism. I highly recommend staying here.

Was this review helpful? Yes
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Good Morning Terrance L., We love having you stay with us! Charethia and the team were very excited to see your review! Thank you for your feedback and we will see you soon! Thank you, Kristy Nase More 

Kansas City
Top Contributor
71 reviews 71 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 1, 2015

Once again this hotel proved to be the best choice in the area. The folks at the front desk were friendly/professional and inquired about the quality of my stay. I could not find any issues with the cleanliness of my room….trust me I look closely. The towels were like new, the room was quiet, and there were no maintenance issues.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review

Thank you for this GREAT review! The team was very excited to hear that you had a great stay! We will see you soon :) Thank you, Kristy Nase General Manager More 

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