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Homewood Suites Silver Spring

3.0 of 5 8728 Colesville Road, Silver Spring, MD 20910
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Homewood Suites Silver Spring
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Homewood Suites Silver Spring
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237 reviews from our community

Traveler rating
    104
    70
    38
    14
    11
See reviews for
107
30
11
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawndale, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

PROS: Valet parking and tips cost extra, yes, but it's worth it to not futz around with parking Adorable kitchen with sink, dishwasher, refrigerator, microwave, pots, pans, silverware, glassware and even dish soap. It had a couch and table that could be moved to serve as a computer area if you are using the kitchen table to eat on. Mon-Thurs... More 

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Henderson, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Was here pre and post surgery, which amounted to about 3 weeks. While of course the hotel could not provide nursing or personal care, they provided for almost every other need. The manager, Victoria Que, especially went above and beyond what was required to make my stay as comfortable as possible. Every employee I dealt with, from housekeeping to food... More 

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Greenlawn, New York
Senior Reviewer
6 reviews 6 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling with children is always challenging. Traveling with a special needs child is extremely challenging. A pool is our first priority. After the 6 hr drive of "when can we swim mom" over and over, we checked in changed into suits ....pool not working. Needless to say I went a bit ballistic. Staff could not have been more helpful and... More 

Was this review helpful? Yes 2
Maryland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 18, 2014 via mobile

Had touble with heating in room they had maintance try fix after returned from dinner room felt like hell heat would not shut down or off if try turn down just would go back up on its own. Complained to night time manager who was rude saying " you have trouble with your heat at home I have trouble with... More 

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear diamondsmom, I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. I've also worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved sooner. Thank you again for your review and I invite you... More 

Richmond, United States
1 review
5 of 5 stars Reviewed December 16, 2014

The hotel rooms were very large and had anything you would need. The room was clean, smelled fresh, and had nice finishes like granite counters in the kitchen and bathrooms. The appliances were quiet and I couldn't hear noises from people in other rooms, the elevator, or doors closing from other guests. The hotel staff was very friendly and knowledgeable... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear Abbe A, Thank you for noticing our advanced technology we have implemented for our valet service. You can conveniently text us and we will have your car ready in 10 minutes! Also, we are glad that you have enjoyed our prime location in Silver Spring Downtown. We look forward to your next visit with us! Sincerely, Paul Lee More 

United States
1 review
3 of 5 stars Reviewed December 15, 2014

Toilet leaked (tank to bowl). FIx was attempted by hotel maintenance staff, but failed. Tub did not drain well - but this was fixed satisfactorily. Shower curtain had mildew stains. Room (and hallway) smelled bad - like burnt hair. Also smelled cigarette smoke in the room, but could not determine where it came from. (It was also intermittent.) Had numerous... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear Tom F, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for any disappointment with our property. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely,... More 

Dallas, TX
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 10, 2014

Stayed here on recent business trip to DC area. I'm glad I found it. I often choose Hilton Homewood (particularly for the beds), but the staff here were among the friendliest I have experienced throughout the Hilton chain. Not uncommon to ride the elevator & have a friendly chat with them as they work. Location is pretty good and the... More 

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear NTXDiver, Thank you for your positive feedback in regards to your recent stay with us. We are glad to hear that you had a chance to experience our world renowned service from our staff! We are looking forward to your next stay with us again! Sincerely, Paul Lee More 

Raleigh, United States
1 review
2 of 5 stars Reviewed December 10, 2014

The parking at this hotel was atrocious, and extremely frustrating. You had to wait extending periods of time. There was constant congestion in the pull in area around the hotel. The food was okay, but it is in a closed off room and it feels dark and hidden. The hotel is not just a Homewood, but a combined Homewood/Hampton Inn.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear Bernard B, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for any disappointment with our property. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely,... More 

raleigh, nc
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 9, 2014

I had never been to a hotel that was actually two properties in one. It even had separate check in desks. It was a standard property. We stayed on the 10th floor and had a corner room. It was spacious and clean. Lots of closet space and I love the full kitchen that includes a dishwasher. The breakfast was typical... More 

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear sewven, Thank you for staying with us. We are glad that you have enjoyed our property. Our Homewood Lodge area offers a private breakfast and dinner experience for all of our Homewood Suites guests. Thank you and looking forward to be your host in the near future again! Sincerely, Paul Lee More 

houston, United States
1 review
2 of 5 stars Reviewed December 3, 2014

very rude staff, will over charge you. They do not communicate. .. poor servive.........rude staff.......unattentive staff. No sense of urgency. No sypmpathy. Personal suggestion- stay away unless they change the front desk staff Worst customer service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Paul L, General Manager at Homewood Suites Silver Spring, responded to this review

Dear Paresh A, I apologize that we weren't able to meet your expectation. I would like to further discuss in regards to your experience with us. Please feel free to reach out to me at 301-565-0005. Thank you. Sincerely, Paul Lee More 

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Additional Information about Homewood Suites Silver Spring

Address: 8728 Colesville Road, Silver Spring, MD 20910
Phone Number:
Location: United States > Maryland > Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Silver Spring 3*
Number of rooms: 200
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Also Known As:
Homewood Suites Silver Spring Hotel Silver Spring
Hotel Style:
#1 Family Hotel in Silver Spring
#2 Romantic Hotel in Silver Spring

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