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BEST WESTERN Salisbury Plaza

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1735 North Salisbury Blvd., Salisbury, MD 21801
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1 room 1 guest
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BEST WESTERN Salisbury Plaza
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43 Reviews from our TripAdvisor Community

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Traveler rating
    6
    5
    6
    9
    17
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18
5
3
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Simsbury, Connecticut
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The best thing we can say about our recent visit is that the hotel was not as bad as we feared from other recent reviews. The room was clean. However the place is very dated, both in decor and efficiency of check in and check out. We booked the place because the price was lower than surrounding hotels. For a... More 

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Upstate NY
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First, it is an old motel, which I definitely not expecting for a Best Western. Very outdated and musty smelling. Parts of the carpeting in our room were damp. Pool was so small and crowded we didn't bother using it. Totally overpriced just because it is somewhat close to beaches. On the positive side, the front desk clerk at check... More 

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Travelers are raving about these Salisbury hotels

Nj
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

The customer service was terrible. The ladies at the desk were rude. Got there one hr early to check in, wouldn't even look to see if room was ready. Made us wait 50 min before even looking at the computer to see. Refused to give me a receipt upon check out, even though they took my cc on file. How... More 

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Silver Spring, Maryland
2 reviews
1 of 5 stars Reviewed 1 week ago

My room seemed like a place that has not been opened for a very long time...with an unbearable smell of mold... there was mold in some places in the room, dust and we even found hairs from previous customers in the bathtub and under one of the pillows...the carpet was unclean...This is the worst hotel experience I have ever had!

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Elkridge, United States
1 review
4 of 5 stars Reviewed 1 week ago

Definitely more on the upscale motel side and should not be listed as a hotel, but pleasant and clean. Wished they had TV listings available of what is on. Pool rather small. Room clean and nice pillows. Can tell needs some upgrades but okay. Shopping and restaurants close for any type and OC only 40 minutes and if you want... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Frederick, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I was so scared when I put a reservation on this hotel because of how the poor rate and review. But when I arrived in the Best Western Hotel I arrived an hour early. I ask Edith at the front desk if we can check in an hour early, she said no but then 15 minutes she said I can... More 

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Mansfield Center, United States
1 review
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel on our way to OBX NC. This was a one night stay. The hotel staff was poorly trained, check in and out took a long time and the rooms were old and in poor condition. The hotel appears to be an old motor inn. The pool was more like a puddle. The beds were uncomfortable... More 

Review collected in partnership with Best Western

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Staten Island, New York
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I was in a room on August 3rd, the conditions were filthy, I found dog feces on the sidewalk, directly in front of my room. The carpets were in poor condition. The dressers were literally falling apart and nothing could close them. The coat closet, the door was not aligned and seemed poorly constructed. And to say the staff was... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying the greeting my family and I received when we arrived at this "motel" by the employee named Debra was "Get your credit cards and ID ready for check-in." Not "Welcome to Best Western, I'll be with you shortly." Then we were informed that our reservations which was made in July 2015 was cancelled prior to... More 

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West Chester, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I will first say that for the price, the room is fine and nothing was wrong with it. However what really was upsetting was the check-in process. Considering I work in the hospitality industry, I love customer service and it's the one thing I highly value when going somewhere. We arrived at about 4:30 pm and nobody was there so... More 

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