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Residence Inn Salisbury

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140 Centre Road, Salisbury, MD 21801
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Residence Inn Salisbury
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Residence Inn Salisbury
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102 Reviews from our TripAdvisor Community

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Traveler rating
    39
    43
    8
    7
    5
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45
18
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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    (102)
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    (23)
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    (36)
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    (30)
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    (13)
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5 of 5 stars Reviewed 1 week ago

I was moved here from Courtyard Marriot and was a little apprehensive. Very pleasantly surprised. Incredible room. Great staff. Room was very clean. Highly recommend staying here for vacation or business.

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Gulfport, Mississippi
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

I had a very pleasant stay while a guest in your Hotel/Inn. The room was clean & well supplied for guests. The staff was helpful, courteous & friendly and the cost was guest friendly as well. However, because the facilities were a bit outdated, I could not give an 'Excellent' rating. Otherwise everything was in good order & the visit... More 

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Woodbridge, Virginia
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I got last minute reservations here for July 4th weekend. It was conveniently located for us (near his brother's house) so we could enjoy the festivities without having to drive very far. We'd stayed here before so there were no surprises. Since we were with family mostly, we didn't spend much time at the hotel. It's a... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear blare246, Thank you for your review of our hotel and your recent stay with us. I am very pleased to hear that we are your primary hotel when coming to the Salisbury area. I certainly do appreciate your loyalty to our hotel. I do want to apologize for the overcrowded breakfast area. We typically have an overflow meeting room... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

My family had been going to this hotel every July 4th for the last 7 years but this was my first time and definitely my last time. They were short staffed, very disorganized and did not have answers to anything then oh yes they "forgot" To clean my suite. then manager Mike Mcvay is the worst kind of arrogant. Please... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Angeline C, Thank you for your review of our hotel and your recent stay. Again I am sorry that we did not provide you with a perfect stay. We aim to ensure all our guests have an enjoyable stay and I am very sorry to hear that yours was not. I would still like to work with you to... More 

2 of 5 stars Reviewed 3 weeks ago

The room was very clean, but they didn't change the linen. Also the towels that were replaced the next day were hand towels. They offer breakfast from 7am to 10am, but at 9am they were completely out of food. I also complained over and over of the noise coming from the floor above us, I was told that it would... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Anthony, Thank you for your recent stay at the Residence Inn by Marriott in Salisbury. I appreciate your feedback regarding your stay and am very sorry for the frustrations you experienced while staying with us. I have shared this feedback with the entire staff to ensure this was an isolated incident. I assure you these issues do not normally... More 

Baltimore, Maryland
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 17, 2015

My family took a short weekend get away last minute. We called the Residence Inn Marriott and they could accommodate us from Friday-Sunday. I love Marriott hotels, resorts, Inns. They are always very clean, the employees are accommodating, everything is exactly what they advertise and more. My grandchildren loved the pool and the area was very clean, they loved the... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Deborah, Wow! What an amazing and detailed review you left for us. I couldn't be happier to hear that your stay was a fantastic one. I am especially pleased to hear that you loved every aspect of your stay and found our hotel so wonderful. I will be sure to share these comments with my entire staff and commend... More 

Baltimore, MD
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 15, 2015

We were relocated to this hotel by the Courtyard when they were experiencing maintenance problems. We were upgraded to the 2 br suite which had all the amenities needed for a long stay. The open concept living room kitchen made the room feel larger and it was great having 2 bathrooms. We were only there one night so we did... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Chris, I can't thank you enough for the wonderful review you left about your recent stay. We strive and work very hard to ensure all of our guests experience what you did, and it is very rewarding to hear when a guest recognizes that. I do agree with your comments about the pool hours, it is something I have... More 

Lincoln Park, New Jersey
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 1, 2015

Rooms were clean and comfortable. Front entrance had some very nice rocking chairs but unless you were a smoker you didn't even want to go over there. Pool/Hot tub hours didn't suit my needs. They were from 9am- 9pm I was out early and in late would have liked to have used it before I left or after I returned.... More 

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Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Valued Guest, Thank you for your review of the Residence Inn by Marriott. I am glad to hear the your stay was a pleasant one and the staff treated you well. I am sorry to hear about the difficulties you experienced with the hours of our outdoor pool and spa. This is something we will certainly look into and... More 

New York
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 28, 2015

I had to be in Salisbury for business, and this was the go-to place me and our crew. The rooms were huge and the hotel is conveniently located to anything in Salisbury. The staff was especially helpful In suggesting restaurants and locating them for us.

Was this review helpful? Yes
Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Valued Guest, Thank you for the excellent review of our hotel and your recent stay. We appreciate you staying with us and look forward to any future visits you may have. Warm Regards, Mike M. General Manger More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed May 26, 2015

Stayed at this property last year and again this year. Albeit there has been changes in some key persons, but the hotel has retained some old staffers and added some new. Front desk supervisor Rebecca and staff Jake, Alicia, Veronica, and Charisma have all been wonderful especially jake who has ensured that my needs have been met. Thanks for always... More 

Was this review helpful? Yes
Mike M, General Manager at Residence Inn Salisbury, responded to this review

Dear Pattyhill, Thank you for the wonderful review of your recent stay and the hotel. I really appreciate you mentioning the employees by name and have showed them this review. It really goes a long way when the associates are mentioned by name. We look forward to any future visits you may have with us! Thank you kindly, Mike M... More 

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