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Courtyard by Marriott Salisbury

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128 Troopers Way, Salisbury, MD 21804
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Courtyard by Marriott Salisbury
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Courtyard by Marriott Salisbury
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165 Reviews from our TripAdvisor Community

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Traveler rating
    81
    54
    22
    4
    4
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57
34
5
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (36)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (25)
All months
There are newer reviews for Courtyard by Marriott Salisbury
See the most recent reviews
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

Our daughter attends Salisbury University and we have always stayed here. This hotel has become our home away from home. We have never met a more lovely group of people. The satff goes above and beyond to help you in any way they can. The hotel rooms have been renovated and they are simply amazing. Chef Mike cooks the best... More 

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Antonieta R, Thank you! Thank you! Thank you! You have summed up the experience we want all of our guests to have. One of the things that I stress to my staff is that each guest should be treated like a member of our family. Our repeat guests mean the world to us but at some point in time... More 

Malvern, Pennsylvania
Level Contributor
439 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 356 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

I recently stayed in a fourth floor room which faced the neighboring Outback Steakhouse restaurant. Very nice room layout, comfortable bed, sofa, good lighting, quiet...no issues. Ample hot shower water and water pressure; however, I found the available shower head settings to be a bit too hard for my preference (probably not an issue for most people!). Front desk staff... More 

Was this review helpful? Yes
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Keystone_traveler, Thank you for sharing your honest opinion about our hotel. We know how valuable guest insights are and how reviews help thousands of people when planning business and leisure travels. Let me first apologize for your breakfast experience. We pride ourselves on the fact that our breakfast is not cookie cutter or premade. All food is cooked fresh... More 

Tennessee
Level Contributor
90 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed November 2, 2014

One can drive by this Courtyard and totally miss it. It's next to Outback steakhouse (just a few steps) and off an access road that services Best Buy, Home Depot and Target (within walking distance). Hotel parking lot is shared with Outback, so late arrivals may have a short walk to front entrance. Front desk staff were courteous and knowledgable... More 

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear chem_dr, Thank you for taking a moment to share your recent experience at The Courtyard Salisbury with the Trip Advisor community. This is such an important and informative tool for perspective guests to get an unbiased view of hotels and services. I am glad that you were able to experience the restaurants and shopping in the area as well... More 

Westminster, Maryland
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 28, 2014

First of all it was hard to see from the road at night. We drove right by. The sign by the road is just an average street sign. When we get there we were told our double queen room was taken out of service. So they gave us two king rooms that did not connect. That's a problem when you... More 

Was this review helpful? Yes
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear cmollys, Thank you for sharing your recent experience at our hotel. I am so sorry that we were unable to provide the type of room that you had reserved. Unfortunately there was an unexpected maintenance issue that forced us to put the room out of service. I know that my Assistant General Manager worked with you on finding a... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

I was sent here for work. The room was fantastic. I liked the the bed was not attached to the side wall in the room. The bed was attached to the bathroom wall. This made it that you did not hear your neighbors. It felt like I was in a suite instead of a regular room.

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Cherie26, Thank you for sharing your recent experience at our hotel. We hope that after working hard all day long, you had a chance to unwind and experience all that the Eastern Shore had to offer. I am not sure how we can top treating you like a queen but hopefully by the time you visit us again we... More 

Lanham, Maryland, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

After an exhausting day walking the boardwalk at the beach with my family we enjoyed dinner together. Then when we got back to our hotel room we showed and went right to sleep on our comfortable king size bed. What a great room, clean and quiet. In the morning we had a big delicious breakfast and then checked out. The... More 

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear SDLuedtke, Thank you so much for sharing your experience! There are two things that we love - repeat guests and guests that take the time to share their experiences on Trip Advisor. The staff works very hard to ensure that each guest has a great stay and of course the results are repeat guests. We love all of our... More 

Maryland
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 15, 2014

I was here with my wife for a night after going to the Good Beer Festival. Reception help was very friendly and helpful, and overall staff seemed to go out of its way to say "hey". We had a king suite. Very large room, very clean. Bed comfortable. Only complaint was the pillows. Little postage stamps. Clearly they're disposable (so... More 

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear amyanderic1, Leave your pillows at home! Thanks to you and other guests that have shared their experiences on Trip Advisor, we listened and have purchased new queen size pillows for the entire hotel. We have been discussing this for a while and now that we are renovating the hotel, we decided this would be the best time. I am... More 

Annapolis, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

The staff was friendly, eager to assist, and they were offering if they could get me anything to just let them know. All staff members greeted me, even the housekeepers! My room was simple a quiet location and everything I needed while in town for work for a few nights. WiFi was upgradable for additional price but free WiFi allowed... More 

Was this review helpful? Yes 1
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear AKSL W, You have summed up the type of service we like to provide in a nutshell. Thank you so much for sharing your experience and providing an honest overview of our entire hotel. Our goal every day is to provide excellent customer service, with a great breakfast, clean rooms and the ability for you to get some work... More 

Orlando, Florida
Level Contributor
172 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed October 6, 2014

We stayed for one night on our way to New York, arriving quite late - the staff were friendly and helpful. Based on our room I would say it is an older hotel as our room was quite small with dated furnishings - However it was clean with good quality towels. There was a fridge but no microwave - but... More 

Was this review helpful? Yes
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear BeachyWaves30, Thank you for being a guest at our hotel and sharing your recent experience. Our goal is for every guest to fully enjoy their stay and to be 100% satisfied when they check out. It is quite clear that your breakfast experience was less than satisfactory and for that I sincerely apologize. I can assure you that if... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 7, 2014

We totally enjoyed the hotel itself and the local due to the fact that we were on vacation and wanted to stay where we would visit ocean city and everything else around Salisbury. The staff was very friendly and the room was great, the only thing that we didn't like was that we were really looking forward to using the... More 

Was this review helpful? Yes
Courtyard M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Beverly S, Thank you for sharing your experience at our hotel with the TripAdvisor community. Travelers rely on true and honest reviews in order to assist with their vacation planning. I am glad that you enjoyed the hotel and that the staff provided you with excellent service. We instill in our staff the importance of service and being genuinely... More 

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