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Courtyard by Marriott Salisbury

3.0 of 5 128 Troopers Way, Salisbury, MD 21804
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Certificate of Excellence 2014
Courtyard by Marriott Salisbury
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Courtyard by Marriott Salisbury
Courtyard by Marriott Salisbury
Courtyard by Marriott Salisbury
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128 reviews from our community

Traveler rating
    61
    45
    18
    2
    2
See reviews for
47
25
4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for Courtyard by Marriott Salisbury
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Virginia Beach, Virginia
Top Contributor
300 reviews 300 reviews
55 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed October 19, 2013

This hotel is clearly designed for and operated for the guest. The staff was welcoming, helpful and friendly from the reservation call through to checkout. Everyone made us feel welcome. The room design is very good. Everything was handy and easy to use. The architect clearly understood what makes a room comfortable and easy to use for guests. The location... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Paul_from_VA, Thank you for sharing your recent experience at the Courtyard Salisbury. Every thing that we do is geared to making sure our guests have a great stay with us that includes clean comfortable rooms, the ability to relax and have a stress free time and to encounter genuinely friendly staff that care about our guests. I am glad that... More 

Lakewood, New Jersey
1 review
3 of 5 stars Reviewed October 19, 2013

The employees I agree are friendly, and did resolve an issue where my pull out bed had a mattress that was old and torn, and should have been tossed in the garbage a long time ago. The replacement was no better, my back has still not recovered. The shower has piece falling off, and the entire toilet roll compartment is... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

micp1480, I am genuinely sorry to hear about your recent stay with us at the Salisbury Courtyard. I am glad that the staff you encountered were friendly and that we were able to resolve a part of an issue that you had at the hotel. However, a stay is not complete without having a comfortabe, well appointed room where everything... More 

maryland
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 6, 2013

Great hotel very comfortable. The staff is friendly and inviting. The rooms are clean and very comfortable. They have a complimentary coffee bar 24 hours a day and cookies for guests at night in the lobby. The canteen came in handy...you had to pay for items but at least you did not have to leave the hotel. The business center... More 

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Natinmd, Thank you so much for taking time to share your recent experience at our hotel with the TripAdvisor community. We take great pride in our hotel and our service and its awesome that it reflected in your stay. We are glad that you appreciated the coffee and cookies - almost all of us are coffee drinkers so we make... More 

NEW CASTLE, DE
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 23, 2013

We hosted a baby shower on September 21, 2013. The staff was very helpful, eager to please. The room where it was held was very nice and the staff was more than willing to do anything we may have asked. No question, no ATTITUDES (that's truly a plus nowadays), just a down to earth group of employees. Just want to... More 

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Bunnynewcastlede, Thank you so much for sharing your experience at the Salisbury Courtyard with the TripAdvisor community. We really do take guest reviews to heart and it means a lot when guests actually take time out of their busy schedules to write their comments. I will let my staff know that you appreciated their customer service. I guess they only... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2013

My family traveles from CT to the Outer Banks each year and this is our over night stop. All the staff is very friendly. The rooms are very clean and makes for a relaxing evening before leaving for the final 5 hour drive to the Outer Banks. The hotel is in a great location on route 13. See you next... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

MedMAn74, Thank you for your great review on Tripadvisor! We love our guests that come every year and tell us that we are always their stopping place each year. You really made us feel like part of the family. See you next year! Cheryl More 

Warner Robins, Georgia
Top Contributor
144 reviews 144 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 13, 2013

Love this Courtyard. Has a real homey feel. Staff awesome, rooms awesome, restaurant awesome. Chef Michael prepared my my Ham & Cheese & tomato omelettes to perfection each morning for brekafest. The rooms are spotless and the location is great, next to an outback and Japanese Steakhouse (Tokyo).

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Topdiamond, Now you've done it - Chef Michael has not stopped smiling since he read your response! We are so glad that you enjoyed your time at our hotel. The staff has been working very hard to up the level of service that we provide and to make sure our guests are satisfied. Thank you so much for taking time... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2013

I was recently at this location for a bridal shower, and the service from the staff was incredible. From start to finish, they were polite, pleasant and sincerely helpful! Thanks for the remarkable experience!!

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

MrsE_F_Smith, Thank you for sharing your recent experience at our hotel. I am glad that the service at the hotel was great. We really love hosting events in our conference rooms - especially bridal and baby showers. Hopefully we will see you again very soon. Cheryl More 

Springfield, Virginia
1 review
5 of 5 stars Reviewed August 31, 2013

My family and I stayed two nights, during a recent visit to Ocean City. We've stayed on the strip previously, and decided to try this property, even though its not as close to the beach (approx 30 min ride). Great staff; very friendly, professional and accomodating. Each time we asked for directions, additional blankets, or toiletries, we received prompt, courteous... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

dmwbullock_18, Wow - I couldnt have written a better review of our hotel. Thank you so much for taking the time to submit such a thoughtful and honest hotel review. I am glad that our team provided great service during your stay - we really do enjoy serving our guests. For many of us this is a lifelong career that... More 

Utica, New York
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 29, 2013

We stayed here recently for one night while visiting the Ocean City area. We'd stayed at this hotel a few years ago and remembered really enjoying it We booked it again this year and were still pleased, however the furnishings are still similar in the lobby and rooms, so it's just a bit dated. Many Courtyards have renovated lobbies and... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

germophobic, Thank you, thank you, thank you for such a great review of our property. I can't tell you how it makes me feel when guests review all aspects of our hotel with the thoughtfulness and honesty that you have shown. I know that our hotel is not perfect and is dated in some areas. I can only hope that... More 

Salisbury, Maryland
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 28, 2013

I stayed here for 2-3 weeks on and off for business trip. The facility is neat and clean and has all the amenities you need for a business trip. the break fast bar is nice which will fill you up till lunch and give you lot of energy. The coffee is great. Chef Michael prepared good hot breakfast and is... More 

Was this review helpful? Yes
Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

YatinT, Thank you for making Chef Michaels day! We are glad that you had a great experience while staying with us last month. Reviews like yours are very special to us - any time an employee is singled out you have no idea how special they feel. We are lucky to have Michael on our team and even more fortunate... More 

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Additional Information about Courtyard by Marriott Salisbury

Address: 128 Troopers Way, Salisbury, MD 21804
Location: United States > Maryland > Salisbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Salisbury 3*
Number of rooms: 106
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Also Known As:
Courtyard By Marriott Salisbury Hotel Salisbury
Courtyard Salisbury
Salisbury Marriott
Salisbury Courtyard

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