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All 14 Salisbury hotels

Courtyard by Marriott Salisbury

3.0 of 5 Hotel   |   128 Troopers Way, Salisbury, MD 21804
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Ranked #2 of 14 hotels in Salisbury
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 28, 2013
Jackie M Pemberton, New Jersey
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105 people have reviewed this hotel

Traveler rating
    45
    40
    16
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
There are newer reviews for Courtyard by Marriott Salisbury
See the most recent reviews
Pemberton, New Jersey
Contributor
20 reviews 20 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

Not a bad hotel for the money. Room was clean. Good size with a pull out couch. No complaints. Just what you would expect from a Courtyard. Just wish the breakfast was complimentary! But lots of eateries nearby. Great location.

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Jackie M, Thank you for sharing your recent experience at the Courtyard in Salisbury, MD. I am glad that you had a positive experience at our hotel. We are working diligently to enhance our customer service and make sure every guest has a great stay. We hope to see you again soon! Yours in service, Cheryl More

Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 20, 2013

The family and I stayed at the Salisbury Courtyard 2 days while attending my son's graduation. The front desk personnel were very polite and attentive. But room service took the dirty towels but didn't replace them with clean ones. We payed extra for breakfast. The food staff were surly and rude on Saturday. The sausages were burned to a crisp... More

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Ard_RI, Thank you for your feedback regarding your recent stay. It appears that we failed to provide consistent excellent customer service. I can honestly tell you that clearly we have had some challenges with consistency but we are working hard every day to fix this. We have made some changes at the front desk and in the breakfast area and... More

Philadelphia
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 29, 2013

Front desk person at both check in and check out were completely unfriendly and barely interactive. No hello and goodbye, thanks for being a Gold member, enjoy your stay, no smiles etc. Hotel room was very noisy, both from parking lot out front and paper-thin walls. Room and very clean. Bedding, including the pillows were very old. Bed was uncomfortable.... More

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Philly Lover, Thank you for sharing your candid and honest feedback regarding your stay with us in April, 2013. As the new General Manager of this hotel, I am obviously disappointed with the service that you were (not)provided. Sometimes there are things that are not in our immediate control like noise from outside or thin walls however old and uncomfortable... More

Media, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

I have stayed at this Courtyard several times for the PCA National Dog Show and am always impressed by the friendly staff and cleanliness of the hotel. I am a Marriott rewards member and stay at Marriott and Ritz Carlton properties several times a year. This is definitely the nicest Courtyard I have ever stayed at. A very well maintained... More

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Joanne L, I couldn't ask for a better guest experience! I am glad that you have a great time whenever you stay with us! We love having the Poodles here with their parents and I believe we have as much fun as our guests. We look forward to seeing you again next year. Yours in service, Cheryl More

Fayetteville, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

Nice clean hotel, friendly enough staff. First night went well but the second night my room was infested with ants. I called the front desk and (after a bit of a wait) the night manager came to my room with bug spray in hand. He immediately offered to move me to another hotel (they were full) but I did not... More

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear rrpk, Thank you for taking the time to share your recent experience when you stayed with us at The Courtyard by Marriott in Salisbury, MD. I sincerely apologize for your inconvenience while you were here. Although I am glad that you were pleased with how the situation was handled, events like that can really but a damper on an... More

Annapolis, Maryland
Top Contributor
69 reviews 69 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 10, 2013

A friendly greeting will always welcome you to this Marriott Courtyard property. The front desk employees and cleaning staff all seem happy to assist you. Rooms are clean, spacious and thoughtful to the needs of a business traveler (convenient lifting & outlets). Free wi-fi is always a nice touch! I was present for a business meeting, and the servicing of... More

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Cheryl P, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Jackib0312, Thank you for sharing your comments regarding your stay with us in April, 2013. I am thrilled to know that all staff members made you feel welcomed. It is our goal that all guests feel comfortable and genuinely welcomed liked they are a guest in our homes. I am a new addition to the Courtyard family but I... More

Eastern Shore, Maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2013

This is my favorite place to stay in Salisbury, Maryland. The room is always clean, the bed and pillows are really comfortable, and the location is great. I actually left my "back-up" pillow from home in my car overnight. There is an Outback restaurant across the parking lot; on this visit 1st takeout meal there that I have not been... More

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Salisbury, Maryland, United States
1 review
5 of 5 stars Reviewed March 13, 2013

I had the great pleasure of being the recipient of a surprise birthday party at the Courtyard by Marriott on Sat., Mar. 9, 2013. The attention and service could not have been better. My daughter, who lives two hours away, planned the occasion with the hotel staff, and repeatedly stated how accommodating everyone was; from Management to Wait-Staff. The room,... More

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lansing mi
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 13, 2013

Not as "fancy" as some Courtyards but immaculately clean and quiet (at the end of the hall anyway!). Only downside- no towels. Which I discovered after 9pm, lots of air and windshield time and just a long day... as I was ready to shower. Had to call downstairs and wait for towels, which were brought. I understand they wanted to... More

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Vienna, Virginia
Top Contributor
83 reviews 83 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 12, 2013

On a recent trip to Salisbury to visit friends, my wife and I stayed here. We mainly picked this hotel so we can continue to add to our Marriott Rewards. This hotel was clean, the front desk staff were very nice and informative (putting us on the top floor since there would be a party in the lobby that night... More

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Additional Information about Courtyard by Marriott Salisbury

Address: 128 Troopers Way, Salisbury, MD 21804
Phone Number:
Location: United States > Maryland > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Salisbury 3*
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Also Known As:
Courtyard By Marriott Salisbury Hotel Salisbury
Courtyard Salisbury
Salisbury Courtyard
Salisbury Marriott

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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