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Courtyard by Marriott Salisbury

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128 Troopers Way, Salisbury, MD 21804
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1 room 1 guest
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Courtyard by Marriott Salisbury
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169 Reviews from our TripAdvisor Community

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Traveler rating
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59
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (36)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (25)
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Herndon, VA
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was a bit cramped, acceptably clean, quiet; a comfortable bed. The breakfast food was blah, the service was slow. I advise you eat breakfast anywhere else. The location is convenient to US route 13.

Was this review helpful? Yes
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and leaving us feedback. All feedback is extremely useful and used to ensure we continue to improve. I am sorry that we did not provide you with a perfect stay. I have shared your comments with my staff to ensure we do better moving forward. I hope you give... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The courtyard in Salisbury did not disappoint. It was a nice stay. The checkin/checkout was easy. The room was clean and comfortable. I did not have any issues with our stay. Check out was at twelve. This was an added bonus. I was pleased with the accommodations provided for the amount of money paid.

Was this review helpful? Yes 1
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, Thank you very much for your recent stay with us and for leaving us feedback. I am very pleased to hear that your stay was enjoyable and we provided everything needed throughout your stay. We look forward to you staying with us again in the future. More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been to this hotel several times. I have never been disappointed with my stay. The front desk staff was very helpful in assisting with directing me to nearby eateries. The outback is next door to this hotel. The room was very cleaned. The area well kept and maintained. Would stay here again.

Was this review helpful? Yes 2
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us such a wonderful review! We appreciate your continued loyalty and look forward to having you stay with us again in the future! More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on July 4th. The hotel room was clean and spacious. Was a little disappointed about Breakfast. It said breakfast was included on the web site but come to find out that it was not included...also was not cheap. The pool could be open a little later than 9:00. The gentleman who worked 3rd shift named... More 

Was this review helpful? Yes 1
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Ruth, Thank you for your review and kind words regarding your stay. I am sorry that the website states that breakfast was included and I will look into this to ensure it is corrected moving forward. I have shared your very kind words with Alan and I am very pleased to hear that he went above and beyond. Thank you... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

Much appreciation to Amber Warren and the staff at the Marriott Courtyard in Salisbury. They do an phenomenal job of providing outstanding customer service and note-worthy professionalism with all their customer interactions. I am there often and I am always greeted with a smile by check-in desk personnel when I arrive. The room and lobby renovations give the place a... More 

Was this review helpful? Yes
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Win, Thank you so very much for that AMAZING review of your stay and for taking the time to mention our staff. We truly have a passion for customer service and are so pleased that you were able to see that. I look forward to continuing to have you stay with us!! More 

Cheshire, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Upon arrival I was greeted with a smile by the very personable assistant general manager, Amber. She changed our room to a king to give us more room rather than the queen that we had reserved online. The room exceeded our expectations. It was very clean and included a comfortable couch where we could enjoy a cup of tea while... More 

Was this review helpful? Yes 1
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, I am so pleased to hear that you enjoyed all aspects of your recent stay with us. I am particularly pleased to hear that the Bistro staff went above and beyond with their guest interactions. I will be sure to share these comments with the entire staff. We look forward to any future visits you may have... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Wow! What a gem you have in Bradford! She was very warm and friendly. She instantly made us feel at home and very welcome. Bradford was very helpful with questions about the area and was very customer friendly. I would stay here again for sure! The hotel was very nice. Very clean and inviting...I have nothing but good things to... More 

Was this review helpful? Yes
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, Thank you so very much for the amazing review of your recent stay with us. I have already shared you very kind words about Bradford with her. She has been with us for a while now and it shows she loves her job and our guests. We look forward to your future visits you have with us. More 

Helsinki
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 21, 2015

Hotel was ok and the room was clean but the staff was rude, especially in the breakfast. The breakfast was unorganized and the items we ordered came separately so that my husband had eaten before I had mine. Very rude service (except for Jessica) and with a many hotels to choose from, I would not come here again or recommend... More 

Was this review helpful? Yes 1
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us feedback regarding your most recent stay. I am very disappointed to hear of the negative experience you had while partaking in our breakfast. Service and timeliness of the food is of utmost importance and I am very sorry those two items were not there during your stay with... More 

1 review
5 of 5 stars Reviewed July 16, 2015

Marcus is the BEST smoothie maker ever! Also he was very courteous! He was also very nice and also very gracious! I didn't know what to get and he just told me to get it. It was AMAZING!!! I loved it so much I want it every day!!! HE WAS AMAZINGGGGGG

Was this review helpful? Yes
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Camyrn, Thank you for the wonderful review of the hotel and your recent stay. I would certainly agree with you that Marcus does make an excellent smoothie. I will be sure to share these comments and recognize him for the job well done! I hope to have you stay with us again in the future. More 

Washington DC, District of Columbia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 11, 2015

It's a perfectly decent hotel, even if a bit worn around the edges. The staff was friendly but kept falling short. I'm giving it 3 stars but... We used the hotel as a base to explore the Delmarva peninsula, which worked well and saved our family some money. The staff was always friendly and helpful when asked. But it felt... More 

Was this review helpful? Yes
Mike M, General Manager at Courtyard by Marriott Salisbury, responded to this review

Dear Ian, Thank you for your review of your recent stay with us and choosing the Courtyard. I am sorry we fell short all around, especially with our service. This is certainly not the norm and I have and will continue to address this so it does not happen again. I understand how frustrating this must have been and I... More 

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