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All 14 Salisbury hotels

Country Inn & Suites Salisbury

2.5 of 5 Hotel   |   1804 Sweet Bay Drive, Salisbury, MD 21804
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64%
Ranked #9 of 14 hotels in Salisbury
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 18, 2014
ANashMelendez Philadelphia, Pennsylvania
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142 people have reviewed this hotel

Traveler rating
    55
    36
    11
    10
    30
See reviews for
69
26
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2014 via mobile

I recently stayed at this hotel for work. The staff were kind and courteous. My room was clean and spacious. The WiFi and breakfast are included. Breakfast was delicious. The berries and yogurt are awesome. There is ample parking. It is located in a business complex close to the main roads. As you walk in to the hotel, it smells... More

Was this review helpful? Yes 1
Microtel S, Guest Relations Manager at Country Inn & Suites Salisbury, responded to this review

Dear ANashmalendez, Thank you for your kind words about your recent stay at the Country Inn & Suites, Salisbury, MD. We value each of our guests and desire for them to have the most comfortable stay while way from home. We always look forward to hearing feedback from our guests so that we may continue to improve. We look forward... More

Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 8, 2014

I was surprised at the condition of this Country Inn & Suites. I usually love this hotel brand, and go out of my way to stay in their hotels, but this particular Country Inn was a disappointment. The internet was TERRIBLE. I have never stayed at a place with such bad internet. I ended up leaving every night we stayed... More

Was this review helpful? Yes 12
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear LynnJD, Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD. I apologize that you did not enjoy your stay. We are continually looking for ways to make our guests stay more comfortable. Over the next few months we will be continuing to improve our property with many scheduled upgrades. We know that problems occur from... More

Springville, Utah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

I love this Country Inn & Suites. Anne the Manager has been at this property for what seems forever. She takes the time to talk with guests in the morning at breakfast. I was reading some of the comments from others. I have stayed at this location over the last 3 years and always encountered her to be very professional.... More

Was this review helpful? Yes
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Amy H, Thank you for your kind words. I appreciate your remarks. I always enjoyed talking with you and your husband. Our team is always here to assist you in with your needs. We hope that you enjoyed your anniversary. It is great that you were able to spend the time with your best friend. We look forward to... More

Salisbury, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 3, 2014

My husband and I stayed at this location during Christmas. The decorations were beautiful and so was the presentation of the breakfast. I think the lady’s name is Rose Marie that is in breakfast. She made sure that all the tables were wiped after each guest left. It is also very nice that we got to eat off of dishes... More

Was this review helpful? Yes
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Amy L, Thank you for your kind words regarding your recent stay. The Country Inn & Suites By Carlson, Salisbury, MD is blessed to have Rosie as a breakfast host. Cleanliness is a priority for our guests and team. We love the "Be our Guest Breakfast". The dining ware program is great. It also assists with being environmentally friendly.... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed January 3, 2014

Housekeeping is great. I found a note from one of the housekeepers in my room after the 1st night. I found that this hotel has a consistent person cleaning my room during my stay. She wrote a note to me each day. It was a great personal touch. It made me feel like the housekeeper really cared about how I... More

Was this review helpful? Yes
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Andrea R, Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD. I am delighted that you enjoyed your stay. Our housekeeping team strives to make each guests stay enjoyable. Our team loves to hear from our guests. I will be sure to pass the information along to the team. We look forward to seeing you... More

Upper Marlboro, Maryland
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 2, 2014

I typically do not give reviews but this time I feel I need too share with everyone my experience. Well, I booked my room a month in advance for a friday and saturday for my cousins wedding. Not quite sure if i was checking in on friday so I called I took the advice of the GM to call and... More

Was this review helpful? Yes 10
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Wayne, Thank you for sharing about your recent experience with us. As per our hotel policy, cancellation of a reservation must be done with the cancellation period (this may vary from each season). As part of our hotel policy, when a cancellation is done, a cancellation number is given to our guests. This is to reflect proof of the... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 8, 2013

My wife & I stay at this hotel frequently as we travel North. This past Friday we were not to pleased with it. When we went to go into our room after check in, we noticed that the door to the room had been propped open by the safety latch and when we entered there was an ottoman but no... More

Was this review helpful? Yes 13
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Harold, Thank you for choosing the Country Inn & Suites By Carlson Salisbury, MD. I apologize for the experience that you encountered this past weekend. We are making improvements at our hotel so that our guests may have a relaxing and comfortable stay. We are attempting to make the transition as seamless as possible. Thank you again for choosing... More

New York City, New York
1 review
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed November 1, 2013

I read all the reviews and our party will pass on staying at the Country Inn and Suites Salisbury. When I read the staff smokes that did it for us all. The Inn sounds doesn't fit our needs for a quiet place for us to rest during our vacation. Also the reviews with a bug problem was very disturbing.

Was this review helpful? Yes 29
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Maryland M, I am sad to read that you and your family are not willing to give the Country Inn & Suites By Carlson an opportunity to show you that we are a wonderful hotel. Each hotel has the opportunity to make changes to improve. As our guests provide valuable feedback, we are able to tweek our current policies... More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed October 10, 2013

We stayed in this place a few weeks ago. We had requested in advance a quiet room. Upon check-in I was told that the quietest rooms were on the road side, as the parking side would be more noisy. Arriving at our room, it did face the parking lot.... After intervention of the manager Ann Wester, we were now given... More

Was this review helpful? Yes 34
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Flyludo, Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD. I am sorry to hear that you did not enjoy your stay. Our facility takes each request form our guests and does everything we can to assist. There are times that we are unable to meet each request. In your particular case, we were unable... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

Our room was very nice but having to park in the back to utilize the only working elevator and lug our bags the whole length of the building was a hassle. It would have been easier to go in se the front and used the stairs but the sports bar next door took all the close parking.

Was this review helpful? Yes 2
CX_SAMD, General Manager at Country Inn & Suites Salisbury, responded to this review

Dear Dfixhackster, Thank you for choosing the Country Inn & Suites By Carlson, Salisbury, MD. I apologize for the inconvenience you encountered with the parking. We are continuously looking for ways that we can improve our guests’ experience. The Country Inn & Suites is a 3 story building with one elevator centrally located to ease access for all areas of... More

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Additional Information about Country Inn & Suites Salisbury

Also Known As:
Country Inn & Suites Salisbury Hotel
Country Inn & Suites Salisbury Hotel Salisbury
Country Inn And Suites Salisbury
Country Inn Salisbury
Salisbury Country Inn
Address: 1804 Sweet Bay Drive, Salisbury, MD 21804
Phone Number:
Location: United States > Maryland > Salisbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Salisbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Salisbury 2.5*
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