Location and general amenities are excellent. Loud air conditioner noise is stressful - very loud and annoying. Shower takes a long while for hot water to appear. Front desk clerk disengaged. Twinbrook Metro proximity is convenient.

Stayed here for 3 nights and no complaints. Location was great, right across the street from the Metro although it was a 30 min + ride into downtown DC. Room was clean, spacious and comfortable. Bed was quite comfy. Only complaint would be that AC was quite loud. Our room was in the back away from the atrium so very... More

The good thing about this hotel is that it is very convenient to the DC Metro. The renovations have also helped quite a bit, the staff is friendly, so it is now what I would rate as a decent hotel in terms of infrastructure and service. However, in terms of what is important for a hotel stay, this hotel has... More

We had a great experience. Staff were pleasant and helpful throughout our stay. Accommodations were clean and comfortable-- loved the down comforter! Definitely worth the money spent. We came in two separate cars and were only charged to park one car. Check out was a breeze.

This hotel is clean, the staff friendly, and convenient to everything one would need while away from home. I felt very safe at this location, and everything that was on the website was available at this hotel. The room was clean, and for once, I found a hotel with a thermostat that kept the temperature at a comfortable level.

My family attended an event (2013 Maryland Open Chess Tournament) held at this facility during the weekend of May 11-12, 2013. In short, this facility does just about everything right and is a model for how an upscale hotel/conference center should be run. The staff is professional, courteous and efficient. The front desk staff extended significant grace to us with... More

The renovations are paying off since much improvement from our last stay. Staff much friendlier and room much quieter-request rooms either away from elevator or in the back away from atrium. Still friendly breakfast staff-plenty of selection-but strangely no waffle maker service on weekends still. New pool table at night to use-but told in daytime cannot use since no one... More

This is a great location if you are going downtown D.C. on the Metro. The station is right across the street. The staff was wonderful and the place was very clean. We didn't use a lot of the amenities but we had a great stay.

Our room looked out at the elevator - no outside or atrium view. It rained during our trip and we had to go to the room where they keep the ice to look outside & decide whether to call a taxi or walk. The other option was to go down several floors to the lobby to look outside. The "suite"... More