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Sleep Inn Shady Grove

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2 Research Ct, Rockville, MD 20850-3212
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Sleep Inn Shady Grove
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Sleep Inn Shady Grove
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166 reviews from our community

Traveler rating
    50
    70
    31
    9
    6
See reviews for
35
38
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sleep Inn Shady Grove
See the most recent reviews
Fredericton, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2014

Had two false fire alarms during night. Heard there had been others. Bathroom floor not washed . needs a chair other than the desk chair , for comfort. Courtsey van did not pick us up at metro and after 45 mins in the cold we got stuck for a cab. Scrambled eggs only come out in the am if there... More 

Review collected in partnership with this hotel

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Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, We would like to thank you for taking the time to fill out our survey.I reviewed your comments regarding your stay at our hotel. We take great pride in our hotel and in the services we offer and I am disappointed to hear that we fell short of your expectations. We are constantly striving to improve our product... More 

Westport, CT
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 24, 2014

A basic hotel but nice and clean, better than the last Marriott I stayed at in Arizona. No frills but service was great. Choice Hotels does a good job. I was pleased and wasnt sure what to expect on this trip

Review collected in partnership with this hotel

Was this review helpful? Yes
Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Rockville, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 15, 2014

I liked the layout of the room and the furniture. The price was also a good deal and the staff is courteous. The room was clean and the color of the paint on the wall was nice and relaxing. However, I am giving 2 stars to this hotel because of the following: - the internet is desperately slow - the... More 

Was this review helpful? Yes
Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Valued Guest, I thank you for taking the time to fill out our survey and letting us know about your experince at our Sleep Inn Shady Grove. I am glad to hear that you had good stay, however some negative things you encountered during your stay, which i am very sorry to hear, please be assured that these issues... More 

Bowie, Maryland
1 review
3 of 5 stars Reviewed February 20, 2014

My room was changed without informing me about it. The new room they gave me was occupied already when I tried to open it. I was very frustrated about my stay there. The room was cold and not warm enough.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. You will be Happy to know that, as a result of guest feedback like yours we have implemented the following changes. Make sure to have room verified by another associated before moving guest into different room. We would like you... More 

Middletown, Maryland
1 review
5 of 5 stars Reviewed February 19, 2014

We had to check in due to a horrible snow storm coming in. We were booked for 2 days. The staff was so courteous and helpful...finding places to eat, hooking up to the internet....etc. The rooms were extremely clean and had everything we needed. The continental breakfast was better then most, with just your dry bagels and muffin. It was... More 

Was this review helpful? Yes
Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Valued Guest, We thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Rockville, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 17, 2014 via mobile

Hotel a little off rd but not far. Staff courteous and friendly. rooms are newly remodeled. No tub but stand up shower with poor water pressure. Sort of have to run around to get wet. Has mini fridge but no microwave in room. Have to go up front if u need something warmed up. Bed was nice and firm and... More 

Was this review helpful? Yes
Amir C, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Los Angeles, California
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2014

It was my first trip to the east coast and it was on business so I was excited. I was booked a room here through my company and they made a good choice. Nice little hotel in Maryland with free breakfast. I only ate one day there but they had all the usuals. Only negative thing I have to say... More 

Was this review helpful? Yes
sunburstSilverSpring, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest, We would like to thank you for taking time to post your feed back about your recent stay at our hotel. We look forward to see you soon. Thank you. More 

2 reviews
4 of 5 stars Reviewed January 28, 2014

If you're looking for an affordable stay in the Rockville area, this is it. This hotel was clean, rooms are updated, nice desk area in the room, and the staff was super nice! This is my 2nd stay here and would come back for a 3rd if in the area. Good luck in your travels!

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Earl R, General Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest We sincerely appreciate your kind comments regarding your stay at our hotel. We hope to see you soon More 

boston, MA
Top Contributor
103 reviews 103 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 27, 2014

We stayed at the Sleep Inn while looking for housing in the Rockville area. The price was good for our 2 nights and the room clean and the beds comfortable. The heating system is the old radiator type which made the room very hot when turned on. We ended up shutting the heat off at night even though it was... More 

Was this review helpful? Yes
sunburstSilverSpring, Front Office Manager at Sleep Inn Shady Grove, responded to this review

Dear Guest We sincerely appreciate your kind comments regarding your stay at our hotel. We hope to see you soon More 

Daly City, California
Top Contributor
52 reviews 52 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 15, 2014

I stayed in this hotel because I just sold my bed and had an appointment nearby. So I got here around 10pm at night. The hotel was ok. The front desk boys who greeted me were very laid back and a bit vulgar, dropping four letter words as they greeted me. They weren't being rude, just swearing to describe things... More 

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