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Sleep Inn Shady Grove

2.0 of 5 2 Research Ct, Rockville, MD 20850-3212
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Sleep Inn Shady Grove
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Sleep Inn Shady Grove
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159 reviews from our community

Traveler rating
    45
    68
    31
    9
    6
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32
36
10
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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White Marsh, Maryland
Contributor
16 reviews 16 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This was our first time staying at this hotel and it's not bad for the price. The room is a lot smaller than I'm accustomed to, but what can I say. There is nothing in the shower to put your shower supplies, and the pillows weren't wide enough. The room has a refrigerator which is great however a microwave would... More 

Was this review helpful? Yes
Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello Summer1026- I want to thank you for your feedback, and to let you know that we do take all of our guest comments and recomendations seriously, and always try to improve wherever possible! While we cannot do much to change the size of the rooms, things such as upgrading our pillows and providing a microwave in the room are... More 

Pensacola, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were friendly and helpful. The (free) wi-fi connection in the room was better than I expected - it was strong and fast, unlike some other hotels with very slow free wi-fi and a poor connection. The day the wi-fi password was supposed to change, the person at the front desk had been told no new password was received... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hi Tracy 2020- Thank you for your kind words! It is always wonderful to hear that we are doing our jobs well and providing our guests with great accomodations and customer service. I apologize for the confusion about the wi-fi password, and will be sure to make let all of my staff know when and where they can find the... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I love it here. I work at the Hospital overnight. Sometimes it is diffculty for me to drive all the way home to Bowie, MD because i am tired. This past week we had a terrible storm. I got the Sleep Inn, the prices were great and when i encountered a problem with my room I was moved immediately to... More 

Review collected in partnership with this hotel

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Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello L M- I am so glad that you enjoyed your stay with us, and that we were able to provide you some shelter from the storm! We hope to see you again sometime soon- Thank you for your positive feedback! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

To me it was just another hotel same bed, t.v., alarm clock, bathroom as the rest. But then there was Phil. This guy made our visit spectacular. He makes this place deserve a 6th star for rating. Truly just a nice person. I have stayed in hotels all across the country and Phil is the greatest Deskman ive ever had... More 

Was this review helpful? Yes
Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello Brandon! I will be sure to pass along your kind words to Phil, he will be delighted for the feedback! Our staff is definitely one of our biggest assets, and Phil is certainly no exception to that! We'll be sure to hold on to him here, and hopefully see you again for your upcoming trip later this year! Thank... More 

Jacksonville Beach, Florida
Top Contributor
55 reviews 55 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a pleasant surprise. The hotel was well run with friendly staff. It was clean and modern. While we were there is was very quiet. WIFI worked well. The included breakfast was adequate but nothing special. The location was very convenient to public transportation. They also have a shuttle that will run you around including a trip to the... More 

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Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello les p- Thank you so much for all of your feedback! We are especially appreciative of your kind words for our staff- we take great pride in providing excellent customer service! As we are always looking for ways to improve our guest's experience in any way possible, we will certainly be taking another look at our pillows to see... More 

OAKLAND
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Quiet neighborhood location and close to Rt 270 exits Good staff and the morning coffee with breakfast food choices lets anyone get something before venturing into meetings or appointments. Close to great shopping and restaurants.

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Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hi Oaklandbird, Thank you for your kind words. Our team strives to create a relaxed, hassle-free environment for our guests. I'm glad to hear that you enjoyed your stay. We look forward to seeing you in the near future. More 

Apex, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my son for weekend soccer tournament in Nov 2014. Room was small but updated and very comfortable. Check in was quick and desk person was very helpful/welcoming. Was next to interstate but traffic noise was not too noticeable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello, Thank you for taking the time to post a review about my hotel. I'm glad to hear that you enjoyed our recently renovated property. Our team strives to provide each guest with great service, hospitality, and a clean, comfortable hotel. We look forward to accommodating your sons soccer team again in the future. Thank you, More 

Chincoteague Island, Virginia
Top Contributor
203 reviews 203 reviews
84 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed December 11, 2014

We didn't see any thing but good except for there was no TV guide scroll on to see what's on for the next hour or so. Had to keep switching channels each half hour to see what's on, what a pain. It'd be a 5 if it had a TV scroll to plan the tV watching evening if that's what... More 

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Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hi Bill C, Thank you for your kind review. We do take pride in providing our guests with clean rooms and superior service. Also, thank you for pointing out that our televisions don't have a scroll feature. I will definitely speak with our ownership company about this. Thank you again for your review and we look forward to seeing you... More 

SALISBURY
2 reviews
2 of 5 stars Reviewed December 10, 2014

This hotel is among the cheapest in the area, but it's old and has many problems associated with it. We stayed three nights and changed rooms each night due to finding problems. The first room's door would not close so anyone could have just walked right in! We used the room key card to get in upon arrival because who... More 

Review collected in partnership with this hotel

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Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hi Richard, I am extremely sorry that you had so many issues at my hotel. Yes, the property is older but we recently completed a $1 million dollar renovation, so we shouldn't be having any of these simple issues what-so-ever. I can assure you everything that you mentioned has been addressed and fixed if we found the issue present. If... More 

Harrisburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed December 10, 2014

We were quite pleased with Sleep Inn. We were warmly greeted by the desk clerk who immediately made us feel at home. The room was clean and cheerful and we enjoyed a good night's sleep on a comfortable bed. Breakfast was fine and the morning desk clerk was equally charming. All in all, a good experience which we hope to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Scott P, General Manager at Sleep Inn Shady Grove, responded to this review

Hello Gallo39, Thank you for the 5 star review! Our team does take great pride in making our guests feel welcome and comfortable. Your review is much appreciated and we look forward to providing you with the same type of hospitality and service the next time you're in the Washington DC area. Thank you again! More 

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Additional Information about Sleep Inn Shady Grove

Address: 2 Research Ct, Rockville, MD 20850-3212
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Shady Grove 2*
Number of rooms: 107
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Also Known As:
Sleep Inn Shady Grove Hotel Rockville
Shady Grove Sleep Inn
Sleep Inn Rockville
Rockville Sleep Inn
Hotel Style:
#8 Business Hotel in Rockville

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