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Red Roof Plus+ Washington DC-Rockville

16001 Shady Grove Road, Rockville, MD 20850
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Red Roof Plus+ Washington DC-Rockville
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Red Roof Plus+ Washington DC-Rockville
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180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Roof Plus+ Washington DC-Rockville
See the most recent reviews
Top Contributor
61 reviews 61 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 15, 2013 via mobile

This red roof inn is located on Shady Grove which makes it accessible to route 270. The motel was recently renovated and it appears in the "de lux" rooms. Rooms are big, bed is comfortable and there is a good working space equipped with a large desk, many electricity sockets and a lamp. The room also has a refrigerator, microwave... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

We take pride in the newly renovated rooms, we are working closely with the clean team to ensure the product is maintained-clearly we still have work to do. Thanks much for bringing this to our attention. Shirley Jordan G.M More 

Surprise, Arizona
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 13, 2013

This was or first Red Roof Inn. With the sharp, colorful advertising, we thought it was a step up from Motel 6. We were wrong. The property is old and the manager is trying to upgrade the property. She was very friendly and glad to have us as guests. The beds were okay. I thought they were fine for a... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

I am sorry to hear that we did not exceed your expectations-that really is our goal. Your concerns /comments help us to improve our service. I have shared your concerns with my team and we are working very hard to make sure they are corrected. No excuses for ice machines not working, poor room cleanliness or the dreaded stink bugs!... More 

State College, PA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2013

We had to travel to the D.C. area for a family funeral so booked just a few days in advance. Had a very difficult time finding a truly pet friendly hotel - all the ones I called that were listed as pet friendly charged $100 (non refundable), which is not pet friendly (I always call the hotel to check on... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Your comments were awesome and right on point...we really are one of the few hotels that are truly pet friendly. Thank you for being a considerate pet owner. and for choosing RRI. We look forward to seeing you and your other family members real soon-again, thank you! More 

Baltimore, Maryland
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 25, 2013

I stayed at this location for two nights. It is recently renovated with faux wooden floors and new furniture and sinks. It's a big change from when I stayed there about six years ago. At that time, I booked for three nights and left after the first night. For this current stay, the person who checked me in was very... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Glad you like the renovation, we are working very hard to maintain the property. Your feedback is critical and we really do appreciate it.. Thank You Shirley Jordan & Claudia Lazo G.M's More 

Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed February 21, 2013

Was in a rush to rent a last minute room for valentines day. Looked everywhere and room prices were extremely high. I found red roof but never though of renting with them for the simple fact that i never knew how nice the rooms would be. Reservation was easy and fast. Check in and out was painless and price was... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Sounds like everything worked out for you...We realized our competition would raise their rates during Valentines Day-we did not, thanks for giving us an opportunity to impress-) Shirley Jordan and Claudia Lazo G.M's More 

Webster, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

Came to DC from central NY state to participate in a climate rally on the mall. The weather was unseasonably cold and windy. After enduring several hours out in the elements our warm, clean room at the Red Roof Inn was a welcome sight! The smiling faces and pleasant conversations with staff made our stay even more enjoyable. We plan... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Glad to hear the work station was convienent...Wish I could have made the weather a little better for you-) I will be sure to pass your comments on to our team members. We look forward to seeing you soon! thanks much. Shirley Jordan G.M/ Claudia Lazo G.M More 

Rockville, Maryland
2 reviews
5 of 5 stars Reviewed February 13, 2013

Great location, beautiful newly renovated rooms, great prices, but more importantly, awesome staff services. Location is safe and has great easy access to all the Suburban DC areas. ALL staff members are very professional, pleasant to work with, and always respects your privacy while making sure you have all basic amenities at hand. Rooms are always clean and freshly made.... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your feedback! I'm glad that you enjoy our brand new NextGen rooms. When designing our rooms, we aimed at putting a higher end feel for an economy price. I will be sure to share your feedback with the staff. We appreciate your business and look forward to seeing you again soon! Best Regards, Claudia Lazo... More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2013

When I saw the price for the Red Roof (very affordable) I didn't expect much, but it was close to where I was working. But when I arrived Iwas assisted by great staff (Pat at the front desk) and upon reaching my room I was really very pleased to find a super clean, modern, comfortable room. I'd recommend this Red... More 

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you sooo much! Good to hear my team member was willing and ready to assist you. Please visit us again in the near future- it really was a pleasure to meet you. Shirley Jordan More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2013 via mobile

This is a five star "two star" hotel. The prices are excellent. It is easily the best motel to stay in, in the Rockville Gaithersburg area. It is convenient to 270, so close to everything in the suburban DC area and only 45 minutes from downtown DC. I have stayed here many times. It is the best "basic no frills"... More 

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your comments..Did you know we offer a shuttle service to the Metro? that would allow you to go into the city, enjoy your visit with no worries about parking your car. Let us know if that works for you on your next visit. Hope to see you soon. Shirley Jordan More 

Rockville, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 28, 2013

I stay at the Red Roof Inn everytime I am in town, this is the best Hotel in the area for the price. The staff is very excellent to work with. The area is convient and close to everything that you need and I would recommend this hotel to everybody looking for a cost saving place to stay while in... More 

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to share your experience while staying in one of our recently renovated rooms! I’m happy to hear how much you enjoyed your stay . We appreciate your business and look forward to seeing you again in the future! Shirley Jordan More 

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