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All 15 Rockville hotels

Red Roof Plus+ Washington DC-Rockville

2.0 of 5 Hotel   |   16001 Shady Grove Road, Rockville, MD 20850
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59%
Ranked #12 of 15 hotels in Rockville
A recent review
5 of 5 stars Reviewed April 23, 2012
Kenny H Rockville, md
  • Reviews (153)
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153 people have reviewed this hotel

Traveler rating
    47
    39
    27
    26
    14
See reviews for
26
26
33
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
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English first
There are newer reviews for Red Roof Plus+ Washington DC-Rockville
See the most recent reviews
Rockville, md
1 review
5 of 5 stars Reviewed April 23, 2012

I had to fly out from California to get surgery, and Kelle at the front desk made my trip completely stress free. She even drove me in her own car to the pharmacy so i could get my medicine for my recovery, and helped me with finding my doctors office and the surgery center.

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank You so much for the awesome review...Kellie is the BEST when it comes to giving top notch service to all of our guests. We know she's the best, but it is always good to hear it from orders. Again, thank you so much! More

Buffalo, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 21, 2012

My first stay at this property came during a recent work assignment in the area. Converted from a Days Inn back in 1997, this Red Roof is showing some signs of age both on the exterior and in the guest room. The staff was very courteous and accommodating, and takes very good care of the property. The room was clean,... More

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

I am so happy to hear you enjoyed your stay at the Red Roof Inn Rockville. I’m so happy to tell you that we are under renovations at this moment, our newly renovated rooms will include brand new mattresses, flat screen TV's, contemporary furniture and hardwood floors. Thank you so much for your kind words and I'll be sure to... More

Bethesda
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 7, 2012

I will preface by saying that the manager seems to really care about this property. However, thanks to Priceline I have spent three horrible nights (and they booked me for today!!!) at the Red Roof. Aside from the limited metro shuttle and location, and pleasant front desk personnel I have nothing remotely nice to say. My main complaint (putting aside... More

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your feedback regarding your stay. I am sorry that your experience did not meet your expectations. I appreciate your positive comments regarding our front desk staff. We work hard to ensure that every guest feels welcome and comfortable. Also, we are proud to be updating our property with a major renovation to improve our rooms and lighting... More

Raleigh, NC
Top Contributor
84 reviews 84 reviews
66 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 5, 2012

I stayed here four nights for a recent business trip- the primary reason is the price; given the lowr $70s per night plus tax, it's a bargain compared to motels anywhere near the DC metro area. You'd have to go all the way to Fredericksburg, VA to find anything of lower price at comparable value. I had no major problems... More

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RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your feedback. We are so glad to hear you found our hotel to be a great price and a great value. Feel free to share your experience with friends and family. We hope to see you here at the Red Roof Inn Rockville, on your next visit to town. Claudia Lazo General Manager Red Roof... More

Rockville, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2012

The staff at this hotel could not be more pleasant and understanding. The hotel is undergoing a major renovation which will make it a must stop for travelers. That coupled with the incredible staff outs it above others.

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to give us your feedback. I’m glad you enjoyed our hotel – we I will pass along your comments to our staff. We couldn’t be prouder of our team. We look forward to seeing you back here at the Red Roof Inn Rockville on your next visit to the area. Claudia Lazo General Manager... More

London, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 24, 2012

When we arrived, I noticed a plunger in our washroom, it was very late as we had driven in from Canada. We went to bed and in the morning, the toilet kept filling up instead of flushing. I used the plunger left there and finally got rid of the waste in the toilet. I notified the front desk immedicately that... More

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

I am so sorry to hear that your experience did not meet your expectations and that we fell short of fixing the issue. I will be sure to follow up and take corrective action to prevent this from occurring in the future. We truly value your business and hope that you can look past this incident and give us an... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2012

My first experience staying at Red Roof Inns ; was at this Shady Grove , Rockville MD , during the mild and very beautiful November 2011. What a wonderful surprise ! My King Superior room was truly a good business centre away from home; - pleasant; very clean, comfortable; and well maintained for the duration of my stay; plus great... More

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your feedback. I am glad to hear that Isaac exceeded your expectations. I will be sure to share your comments with him and the rest of the team. We look forward to seeing you next time you pass through the Rockville area! Claudia Lazo General Manager Red Roof More

Athens, Georgia, United States
2 reviews
5 of 5 stars Reviewed February 14, 2012

I checked in and had a free night certificate but not with me Kelly the person checking me in called the red roof 800 number and was able to secure my room using the certificate. When I got into my room the heat was not working I called Kelly and within minutes two maintenance techs arrived and determined that the... More

Was this review helpful? Yes
RedRoofInnRockville, Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your response. I am glad to hear that Kellie and Maintenance exceeded your expectations. I will be sure to share your comments with the staff. We look forward to seeing you next time you pass through the Rockville area! Claudia Lazo General Manager Red Roof More

Njoro, Kenya
1 review
5 of 5 stars Reviewed January 23, 2012

Have been staying at this property for 14 years and have always enjoyed this place. Overall, it is in a great location and very easy to get to Va. and many areas that I need to travel for my business. The Staff is always courteous and very accomodating and the General Manager, Shirley Jordan, couldn't be more delightful and extremely... More

Was this review helpful? Yes
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for taking time out to write that awesome review! We really do appreciate that. We do take customer service seriousley. We are very excited about our upcoming Renovation. The process will start in March. We look forward to you visiting us in the near future. Thank you again! More

Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 18, 2011

I guess by now I should know most of the time you get what you pay for. Room was clean, staff was ok thats about the nicest thing I can say about this place, WIFI was horrible, connection consistantly dropped every 5-15 minutes, mold in the bathroom and a bare light bulb with no shade on the wall fixture, the... More

Was this review helpful? Yes
RedRoofInnRockville, Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your comments! We appreciate you letting us know. Our goal is to exceed your expecations, clearly, we did not-please except my apology. Could you please give me a call? I would like to get more detail in order to better address your concerns. My number is 301-987-0965. Thank you very much Shirley Jordan GM More

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Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
188

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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