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Red Roof Plus+ Washington DC-Rockville

2.0 of 5 16001 Shady Grove Road, Rockville, MD 20850
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Red Roof Plus+ Washington DC-Rockville
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Red Roof Plus+ Washington DC-Rockville
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165 reviews from our community

Traveler rating
    49
    43
    30
    27
    16
See reviews for
28
28
33
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (45)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (25)
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There are newer reviews for Red Roof Plus+ Washington DC-Rockville
See the most recent reviews
Gettysburg, Pennsylvania
1 review
4 of 5 stars Reviewed May 24, 2014

This hotel has for the last 4 months provided excellent service, clean rooms and a friendly and helpful staff. They are to be congratulated for the very positive image they present for the hotel. Kellie - who see's me every morning I am in the office is quite attentive, watches the details and deals with myriad people at the same... More 

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Inn and look forward to your next visit in Rockville! Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More 

Bethesda, Maryland
1 review
4 of 5 stars Reviewed May 14, 2014

I stayed in unit #175 in May 2014. At check-in the staff was perfectly polite. They aren't 5-star $500/night professionals, but absolutely fine nonetheless. The unit was very clean (hardwood floors) and quiet. No loud noises at night. The A/C worked great, if a little loud (but I actually liked that as white noise). The linens were fresh and clean.... More 

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Plus and look forward to your next visit in Rockville area! Best Regards, Claudia Lazo General Manager Red Roof Plus Rockville i0263@redroof.com 301-987-0965 More 

1 review
3 of 5 stars Reviewed March 26, 2014 via mobile

The Management of the hotel David Contijo was very pleasant and helpful for my stay with them.I'm a frequent guest it's convenient for traveling to and from work. Although the rooms were chilly on and off with the heat on I think it's due to the weather.I have to say that I will continue coming here as a guest.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let David know how much you appreciate his service. Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More 

Marseilles, Illinois
1 review
5 of 5 stars Reviewed March 20, 2014

I stayed for 2 days for minor surgery, Kellie at the front desk was extremely friendly and helpful during my stay. The room was clean and quiet and all the staff I encountered was professional and helpful. I will stay there again if I ever go back to the area.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you on your next visit. More 

Rockville, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2014

The pros: 1. easy access to the main road 2. proximity to restaurants, retailers, and banks (just across the street) The cons: 1. The door doesn't close properly, so you have to try many times; 2. No privacy: you have to keep the curtains closed, otherwise anybody walking/standing outside can see inside the room; 3. DO NOT use the towels... More 

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your feedback. I am sorry that we did not meet your expectations. Our goal is make sure every guest has a WOW experience at Red Roof Rockville. Please know that we are taking the appropriate actions to prevent further situations. Thank you Claudia Lazo General Manager More 

Derwood, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 5, 2014

The door was not very secure. Several times I would shut the door and it would not latch. I could push it open. There was no hot water to shower with. The power went out for 50 minutes at 3:00 am when I needed to use the bathroom

Was this review helpful? Yes 2
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your review. I am sorry that we did not meet your expectations. We are open 24 hours a day and one of our staff members would have been happy to assist you. Our goal is make sure every guest has a WOW experience at Red rook Rockville. Please know that we are taking the appropriate actions to... More 

Senior Contributor
33 reviews 33 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 25, 2014

Front desk staff is anywhere from oblivious to annoyed and the maids are obnoxiously loud first thing in the morning so if you're looking to sleep in, forget it! That said, for the low price, location, general cleanliness, and pet policy; it's a practical choice.

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations. It is definitely not our intentions to have a guest feel as though they are not welcomed or to be disturbed. I will share this feedback with the staff to correct those issues. Thank you More 

Panama City, Panama
Top Contributor
108 reviews 108 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 22, 2014

Estuve en el Hotel en compañia de mi madre y mi pareja, la atencion en recepcion fue excelente. La ubicacion muy de todo (restaurantes, autopistas, tiendas, estacionamientos). La habitacion muy limpia, se puede descansar y tenia todo lo necesario. Lo recomiendo Seguramente me quedare con ustedes! I visited the Hotel in the company of my mother and my boyfriend, the... More 

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad that you and your family enjoyed your stay. I will be sure to let the front desk and cleaning staff know of how much you enjoyed the excellent service. Whenever you are in the area again we are looking forward to having you stay with us again. Thank you and we appreciate... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2014

This hotel is an excellent value for your money and not far if you're visiting Washington DC .It's not a five star hotel but more budget friendly , clean and safe. Staff are friendly and helpful. Location wise, near to shops and fast food chains and restaurants.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let our staff know how much you appreciate their service. More 

Santiago, Chile
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 21, 2013

Arrived to musty, smoky smelling room that required ventilation badly. Toilet leaked after flushing (must admit that maintenance man came promptly to reseal). Washcloth left behind from previous passenger was still in bathroom. Bedspread on my bed was visibly soiled. To top this off, we returned late the first night only to find room had not been cleaned! Will not... More 

Was this review helpful? Yes 2
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Hello thank you for the review. I am extremely sorry that your stay was not to your satisfaction. please except our apology that you arrived to musty, smoky smelling room, washcloth left behind, bedspread being visibly soiled, your room not being serviced the next day, and the toilet leaked after flushing. I am glad to hear that maintenance man came... More 

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Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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