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All 15 Rockville hotels

Red Roof Plus+ Washington DC-Rockville

2.0 of 5 Hotel   |   16001 Shady Grove Road, Rockville, MD 20850
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Red Roof Plus+ Washington DC-Rockville
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Ranked #12 of 15 Hotels in Rockville
A recent review
4 of 5 stars Reviewed November 2, 2013
William T Bowling Green, Ohio, United States
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153 reviews from our community

Traveler rating
    47
    39
    27
    26
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Roof Plus+ Washington DC-Rockville
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Bowling Green, Ohio, United States
1 review
4 of 5 stars Reviewed November 2, 2013

We stayed at this location back in August of this year and I want to say we had a very good experience. Kellie the associate we dealt with was very knowledgeable. She went out of her way to make our stay enjoyable. Extra towels, information and cheapest travel directions all amounted to a wealth of useful information. We appreciated everything... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

That you for the review. I am glad that you enjoyed your stay. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie know how much you appreciated her and post your review. Thank you More

Rockville, Maryland
1 review
4 of 5 stars Reviewed November 1, 2013

We are in between residences so have been here for over a month. During that time we have found the Front Desk Staff, especially Kellie, to be top notch. The housekeeping staff are very responsive to requests and keep the rooms up. They are pet friendly and at no additional cost, which saves quite a bit compared to other motels... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your review. I am glad to here that this home away from home. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to... More

Charlottesville, Virginia
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2013

Close to highway and Shady Grove Metro. The hotel isn't very fancy, but they have done a nice job updating the rooms to feel contemporary with the flooring, fixtures, and furniture. Our room was clean and comfortable.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for the review . We appreciate your comment about the upgrade to the hotel . I will also let staff know how much you appreciate the quality and cleanliness' of our rooms. We are looking forward to seeing you in the near future. More

Carlisle, Pennsylvania
Top Contributor
112 reviews 112 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 6, 2013

This was our second Red Roof in in 3 days, and they couldn't have been more different. We used this hotel as a last minute overnight for convenience and we weren't disappointed. The hotel is clean and well kept. The room was quiet and sleeping was comfortable. We got the reservation through a discount service, so the value was even... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Inn and look forward to your next visit in Rockville! Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More

Chicago, Illinois
Top Contributor
55 reviews 55 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed September 24, 2013

For the final night of our 2400+ mile road trip, my husband and I chose RRI because of its pet-friendly policy and proximity to the highway. I had made an online reservation, and confirmed a late check-in. Upon pulling into the parking lot, we encountered a young man standing in the middle of the road, who would not move out... More

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your comments; this gives us the opportunity to improve. I’m sorry to hear that we failed to meet your expectations. We take service very seriously and will do all we can to prevent these issues in the future. Please accept my sincerest apologies. Once again thank you very much. Best Regards, Claudia Lazo General Manager... More

Emmaus
Top Contributor
398 reviews 398 reviews
171 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed September 21, 2013

This was overall a pretty nice room, but as the toilet backed up repeatedly I had to down grade the review. I had to get a plunger at the front desk to make the toilet flush all the way. Other than that it was a good room.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your comments; this gives us the opportunity to improve. I’m sorry to hear that we failed to meet your expectations. Please accept my sincerest apologies. Once again thank you very much. Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More

Columbia, Maryland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2013

The floors of the room had hair on them, the toilet was broken, internet connection very slow... But most importantly I requested a room on the first floor or a handicap access room and was denied because I purchased through a third party website. They will refuse to give you an accessible room and they do not have an elevator.

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear that we did not exceed your expectations and invite you to reach out to me regarding your stay. We appreciate your business and hope that you will give us the opportunity to better serve you in the future. Best Regards, Claudia Lazo General Manager Red... More

West Sunbury, Pennsylvania, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2013

Reservations were made at this hotel by my husband two weeks prior to our stay. He had reserved a king bed. Upon arrival there was an argument about the reservation to which my husband had to show his conformation number. We were given a room only to find out that it had two double beds rather than the king we... More

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to leave some comments regarding your stay. I am sorry to hear that we did not exceed your expectations and invite you to reach out to me regarding your stay. I would love to hear any feedback you may have on how to improve the guest experience. We appreciate your business and hope that... More

Bowie
1 review
5 of 5 stars Reviewed September 10, 2013

I needed an inexperience place to stay for the weekend near Rockville. Found a deal at Red Roof Inn Washington DC-Rockville. The reviews were mixed but mostly good. Because the rooms had been recently renovated I took a chance. The rooms were very nicely appointed with modern fixtures and furniture. I especially liked the hardwood floors instead of carpet. You... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our Inn! We take great pride in being the best value in the Rockville area. Our recent renovation allows us the opportunity to provide a unique modern room at an economical price. I am very happy to hear we were able to impress you during your stay. We look forward on seeing... More

sw colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 21, 2013

The hotel and the grounds look nice, the rooms look nice but for the same price there are other hotels that are far better in the area. I stayed here for 11 nights because my company booked the room. If I were paying for it myself I would not have stayed past the first night. Had to move rooms 3... More

Was this review helpful? Yes 1
RedRoofInnRockville, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for your comments; this gives us the opportunity to improve. I’m sorry to hear that we failed to meet your expectations. We take service very seriously and will do all we can to prevent these issues in the future. Please accept my sincerest apologies. Once again thank you very much. Claudia Lazo General Manger More

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Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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