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All 16 Rockville hotels

Red Roof Plus+ Washington DC-Rockville

2.0 of 5 Hotel   |   16001 Shady Grove Road, Rockville, MD 20850
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Red Roof Plus+ Washington DC-Rockville
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Ranked #12 of 16 Hotels in Rockville
A recent review
4 of 5 stars Reviewed July 15, 2014
Ron E Washington County, VA
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159 reviews from our community

Traveler rating
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    29
    27
    14
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28
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58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Roof Plus+ Washington DC-Rockville
See the most recent reviews
Washington County, VA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

I've been staying here for years and it is still a good place to stay. Rates are very reasonable, amenities such as cable TV stations and internet access are fine. A recent renovation of the rooms resulted in a more pleasant room environment. Kellie has been at the front desk during the day for a few years now and always... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

It's always nice to hear from a guest that has had frequent experiences with us. We're happy to hear that our recent room renovations have had a positive impact as we continuously strive to improve our guest's experience with us. We hope to see you in the near future and please let us know if there is any way we... More

rogers222
Top Contributor
73 reviews 73 reviews
58 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed June 30, 2014

Plus - front desk staff is very friendly and helpful. They go out of their way to help out clients.. Room is acceptable if you get a discounted price. Rooms can be had for under $100. Minus - everything else. Location is poor, it's got a Rockville MD address, but is quite far (15 min drive) from the town center,... More

Was this review helpful? Yes 2
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your valuable input. We have passed on your comments to our front desk staff, housekeeping and management staff. Each incident, both good and bad, has been addressed with the individuals you mentioned. We are currently in the process of having our internet services upgrade and expect that to be completed by the end of the week. Thank... More

Rockville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

I've been staying at this property on and off for many months. I stay in Hotels very, very often and I wish they were all the same high quality as this property. Lots of TV channels when I'm not busy working. Internet is definitely better than the average and I can use it effectively for my business and streaming needs.... More

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your continued patronage, we truly appreciate it. We hope you will continue to give us continued feedback, as we value your input Thanks again. More

Tallahassee, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 6, 2014

We traveled to DC for a conference and we were on a budget so we had to pick a cheap hotel. This was the cheapest hotel we could get with a reasonable quality. But obviously there were plenty of problems. 1- We stayed there for 5 nights and our room got cleaned only twice. I even called the front desk... More

Was this review helpful? Yes 4
Shirley J, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Dear Guest, I am very sorry to hear that your stay did not meet your expectations. Customer Service is what we do, but it sounds as if we have lots of room for improvement. Thank you for your comments, they help us to improve the service we provide. Shirley Jordan General Manager More

Long Neck, Delaware
1 review
5 of 5 stars Reviewed May 30, 2014

Traveled to Rockville area from out of state because our young adult son was admitted to nearby hospital. Registered at office for one night's stay, not knowing how long son would be hospitalized. Gentleman who handled initial check-in was very efficient and helpful (sorry we did not get his name). For the next 4 days we went to the office... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you soon. Best Regards, Claudia Lazo General Manager Red Roof... More

Gettysburg, Pennsylvania
1 review
4 of 5 stars Reviewed May 24, 2014

This hotel has for the last 4 months provided excellent service, clean rooms and a friendly and helpful staff. They are to be congratulated for the very positive image they present for the hotel. Kellie - who see's me every morning I am in the office is quite attentive, watches the details and deals with myriad people at the same... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Inn and look forward to your next visit in Rockville! Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More

Bethesda, Maryland
1 review
4 of 5 stars Reviewed May 14, 2014

I stayed in unit #175 in May 2014. At check-in the staff was perfectly polite. They aren't 5-star $500/night professionals, but absolutely fine nonetheless. The unit was very clean (hardwood floors) and quiet. No loud noises at night. The A/C worked great, if a little loud (but I actually liked that as white noise). The linens were fresh and clean.... More

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear how we were able to provide you with a clean and comfortable room. Thank you for choosing our Red Roof Plus and look forward to your next visit in Rockville area! Best Regards, Claudia Lazo General Manager Red Roof Plus Rockville i0263@redroof.com 301-987-0965 More

1 review
3 of 5 stars Reviewed March 26, 2014 via mobile

The Management of the hotel David Contijo was very pleasant and helpful for my stay with them.I'm a frequent guest it's convenient for traveling to and from work. Although the rooms were chilly on and off with the heat on I think it's due to the weather.I have to say that I will continue coming here as a guest.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let David know how much you appreciate his service. Best Regards, Claudia Lazo General Manager Red Roof Inn Rockville i0263@redroof.com 301-987-0965 More

Marseilles, Illinois
1 review
5 of 5 stars Reviewed March 20, 2014

I stayed for 2 days for minor surgery, Kellie at the front desk was extremely friendly and helpful during my stay. The room was clean and quiet and all the staff I encountered was professional and helpful. I will stay there again if I ever go back to the area.

Was this review helpful? Yes
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you on your next visit. More

Rockville, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2014

The pros: 1. easy access to the main road 2. proximity to restaurants, retailers, and banks (just across the street) The cons: 1. The door doesn't close properly, so you have to try many times; 2. No privacy: you have to keep the curtains closed, otherwise anybody walking/standing outside can see inside the room; 3. DO NOT use the towels... More

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your feedback. I am sorry that we did not meet your expectations. Our goal is make sure every guest has a WOW experience at Red Roof Rockville. Please know that we are taking the appropriate actions to prevent further situations. Thank you Claudia Lazo General Manager More

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Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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