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All 16 Rockville hotels

Red Roof Plus+ Washington DC-Rockville

2.0 of 5 Hotel   |   16001 Shady Grove Road, Rockville, MD 20850
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Red Roof Plus+ Washington DC-Rockville
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Ranked #12 of 16 Hotels in Rockville
A recent review
4 of 5 stars Reviewed September 26, 2014
Courtney Kloba S Pittsburgh, Pennsylvania, United States
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160 reviews from our community

Traveler rating
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    29
    27
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia Beach, Virginia, United States
1 review
1 of 5 stars Reviewed yesterday NEW

When I went to my room I noticed there were no pillow cases on the pillows, No towels, Room smelled bad. I called the front desk. They sent some one with towels and pillow cases. The room was left dirty the next day. The beads were made and towels replaced but not cleaned. Called the front desk and they said... More

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Harpers Ferry, WV, USA
Top Contributor
64 reviews 64 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I often stay at this Red Roof Inn because it is near a location where I attend meetings. If you scroll through the reviews, you'll see that I have written several positive reviews in the past. Alas, my last two experiences have been annoying at best and scary at worst. Three weeks ago, I checked in and was given a... More

Was this review helpful? Yes 1
William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Please accept my sincere apology for your recent experience at our Inn. I would like to assure you that we take the security and safety of our guests as a top priority. If you have the opportunity, I would appreciate it if you would contact me so that I could get some specifics about your experience. I would like to... More

Pittsburgh, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Room was very clean and well kept. Front desk gentleman was welcoming and friendly. We only stayed one night (heading towards VA Beach) so for the money, it was worth it! Only one negative is the noise, located near a major highway you hear a lot of trucks and cars.

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William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to let us know about your experiences with us at the Red Roof Inn Rockville. We're happy to hear your room was up to your expectations and we will be sure to let our housekeeping staff know about your impressions. Additionally we're always glad to hear our front desk staff made an equally positive... More

Chennai (Madras), India
Top Contributor
190 reviews 190 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed September 24, 2014

It is looking nice . Not a Rich one very average lobby service is normal . Not looks like a hotel .. Like a lodge or mansion monthly rental typed very Small corridor food is average .. Budget one location is normal ..not surrounding by attractions

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William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for taking your time to share your experiences while staying with us. Comments from our guests are very valuable to us and help us to continue to improve our services. We hope that when you are in the area again that you will once again be our guest in Rockville. Thanks again. More

Fair Lawn, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 23, 2014

I haven't stayed in a Red Roof Inn since I was a kid. Back then, I actually liked it a lot. So I was hoping to like it again. It was a little strange having to be buzzed in to the lobby but, it's the DC area so I get it. The staff was ok so you ignore that quirk.... More

Was this review helpful? Yes 1
William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for your comments. I'm very sorry that you did have a problem. I would like you to know that we never overlook a pest problem in our facility. We have an ongoing maintenance program and immediately have any room treated as soon as we know there is a problem. If you didn't report the problem while... More

Salt Lake City, Utah, United States
1 review
5 of 5 stars Reviewed September 18, 2014

I was on a tight budget, as I traveled here for Surgery. This place was the most affordable (decent) place in the area. I found what I expected for the price. The room was pretty basic. didn't have a microwave or fridge, but was clean and seemed well maintained. The property and surrounding community seemed safe and secure as well.... More

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William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Dear Shaun, Thanks so much for taking the time to let us know about your stay with us in Rockville. We're glad to hear that your trip here was a success. We really appreciate hearing your positive comments about our staff, especially Kellie. I'll be sure to share them with everyone. Comments like yours are always encouraging for our staff... More

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2014

Finding an affordable hotel in the Washington, DC, area can feel like finding a needle in a haystack. "Affordable" here means you'll be staying in the suburbs - and the quality of suburban motels - as well as the cities and towns where they're located - can vary dramatically. This can spell disaster for those who don't know what areas... More

Was this review helpful? Yes 2
William D, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you so much for taking your time to share your experiences while staying with us. We appreciate the positive things you had to say about your overall experience. In addition, thank you for identifying your problem with housekeeping. We will be reviewing the communications with the individuals involved and doing the appropriate training. Thanks again for taking the time... More

Hicksville, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 25, 2014

We had the opportunity to stay here for just one, quick night and felt this inn was very nice. The shower water was hot and the pressure was wonderful. The desk clerk suggested a wonderful place for dinner just down the road. It is not a typical Red Roof Inn (looks to be a converted Howard Johnson?) but was updated... More

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Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you very much for taking your time to give us your feedback. Recently we have renovated all of our guest rooms and public areas. We're glad it has made a positive impression on you and we look forward to you staying with us again in the future. Thanks, Bill More

South Florida
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 6, 2014

Assigned this motel from Hotwire, so expectations were low going in. Stayed for five (5) nights on business and switched rooms three (3) times. We prepaid with hotwire, so we were kind of stuck. For example room #2 - the toilet was having issues from the start. Then maintenance came by with a plunger, didn't fix the problem and said... More

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to share your recent experiences with us. We have addressed the plumbing issue as well as the response your received from our staff. I hope that if you stay with us again you will have a much better experience. Please don't hesitate to contact our onsite management team at any time regarding your positive... More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2014

The rooms look nice, as they were recently renovated. But the price is low for a reason. Our air conditioning did not work, the toilet would run when people in other rooms flushed, and the conversation from next door came through the wall crystal clear. I'd stay elsewhere.

Was this review helpful? Yes 1
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review

Thank you for taking the time to share with us your varied comments regarding your recent stay with us. We have passed on your compliments to our front desk representatives. We are addressing your comments about housekeeping through a variety ways and will be addressing the specifics you shared with us. We have taken your comments seriously regarding the individual... More

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Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

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