We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Hotel website
Hotel deals
Hotel amenities
Special Offer
Stay 2 & Earn a Reward
BEST WESTERN Plus Rockville Hotel & Suites
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added BEST WESTERN Plus Rockville Hotel & Suites to your Saves list
Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed August 23, 2010
CaptAllie Cincinnati, OH
Write a Review

575 reviews from our community

Traveler rating
    237
    181
    88
    38
    31
See reviews for
205
125
44
142
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (575)
  • Mar-May only
    (130)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (129)
All months
There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
See the most recent reviews
Cincinnati, OH
Top Contributor
74 reviews 74 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 23, 2010

Great place to stay while sightseeing in DC. They have a shuttle that will take you to/pick up from the Metro. Breakfast was fantastic! Beds and comforters were great. Only downside was bathroom needed a little work. But nothing to get uptight about.

Was this review helpful? Yes
alexinrockville, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your vote of confidence and choosing our hotel for your stay; we are ranked number one on a consistent basis for a reason. We followed up on the bathroom item and did find a problem with the caulking and have taken the necessary steps to a presentable level. Your comment has been helpful and we appreciate the... More 

Toronto
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2010

The hotel is right off the freeway and very convenient. Rooms are clean. The restaurant is closed for lunch and dinner, but there are great places close by that can be reached by shuttle or driven to. My only beef was the shuttle to the Metro. It only runs every hour. After a day sightseeing we found ourselves in the... More 

Was this review helpful? Yes
alexinrockville, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing our hotel for your stay. We apologize for any inconveniences you may have experienced and appreciate your understanding of unique situations, especially when it comes to transportation. At times especially in the peak summer months where traffic and weather conditions can make traffic difficult. We try to run extra shuttles and will even make additional trips... More 

Pittsburgh, Pa.
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 7, 2010

Three weeks before our trip, I made reservations at the Best Western, Rockville, via Travelocity, for a King suite for my husband, myself and our 10 year old grandson, as well as a double bedded room for my daughter and her two children, aged 4 and 5. Policy dictated that our credit card was charged immediately for the room costs,... More 

Was this review helpful? Yes 1
alexinrockville, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We apologize for any incoveniences you may have experienced and appreciate your understanding of unique situations. Your advice to other travelers to confirm their reservations prior to traveling anywhers is always a prudent first step toward a successful trip. We try very hard to take care of situations to the best of our ability to ensure our guests complete satisfaction.... More 

churchville, new york
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 28, 2010

We spent 4 nights at this hotel in a 2 room suite... King bed was very comfy..Queen pull out was Very Very uncomfortable! Breakfast was excellent.. plenty of everything .. Shuttle service also a great plus for rides to Metro The pool hours were the big disappointment.. in 99 degree weather it was open from noon to 8!!! Front desk... More 

Was this review helpful? Yes 1
alexinrockville, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing the Best Western Rockville Hotel & Suites. We appreciate the positive feedback about our hotel in general. We strive to do the best we can for all our guests. As you may know, state, city and county rules about most things vary from the subtle to the extreme. In this particular case about the pool, the... More 

Springfield, Tennessee
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 26, 2010

I stayed in room 410 Good: Beds were comfy, staff very friendly and good breakfast Bad: AC unit very loud and drain was slow in bathtub which made one stand in a few inches or water upon showering

Was this review helpful? Yes 1
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest I wanted to take time to thank you for your most recent stay with us at the Best Western Rockville Hotel & Suites, and we appreciate your feedback. I would like to assure you we are taking your feedback to heart and will be working to make improvement on the items you mentioned. We hope that you will... More 

Concord, California
1 review
5 of 5 stars Reviewed June 22, 2010

This was my second stay for more than 1 night. the rooms are nice and clean, the service is excellent, and they really are pet friendly. There are lawns and trees -not the usual weed patch you get with most pet friendly hotels. I needed an extra towel which was delivered quickly. The breakfasts were super! Fluffy eggs, waffles ,... More 

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest I wanted to take time to thank you for your most recent visit with us at the Best Western Rockville Hotel & Suites and for your kind words about our Hotel. We are truly pleased that you had a wonderful stay and your feedback is very much appreciated, I can assure you that my staff and I use... More 

Toronto
Top Contributor
58 reviews 58 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed June 19, 2010

This place has great hwy access. The staff were very friendly and responsive to any requests. They had a really good breakfast in the morning. The cons of this place is the rooms. They are very dated with blistering walls, a ceiling air conditioner that drips water and smells of strong mold and smoke. A cheap rate for this hotel,... More 

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest Let me start by thanking you for your feed back in regards to your recent stay at the Best Western Rockville hotel and Suites. I apologize for not exceeding your expectations. However, the comment was a little surprising to us since our hotel underwent with complete renovation recently. I assure you, that we strive to ensure each and... More 

Lucknow, India
Top Contributor
80 reviews 80 reviews
47 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed June 16, 2010

Luckily my work place (AERAS) was right across this hotel - so was most convenient. I landed up at this hotel without luggage (delayed luggage on Continental which they delivered next morning). This is a beautiful hotel, free internet, located close to Rockville Metro Center (free shuttle from hotel to this Metro and back) and has enough parking too. The... More 

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest I wanted to take time to thank you for your most recent visit with us at the Best Western Rockville Hotel & Suites and for your kind words about our Hotel. We are truly pleased that you had a wonderful stay and your feedback is very much appreciated, I can assure you that my staff and I use... More 

Hollywood, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 13, 2010

The staff at the Best Western was very good and accommodating from the time we booked the reservation through our departure. We chose a suite because we traveled with our grandchildren. The first non-smoking suite was above the smoking floor and the smell went through the vents. The second room was all right. The rooms were much smaller than I... More 

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Guest Let me start by thanking you for completing Trip Advisor Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.i also would like to inform you that, the reason the comforters looked lumpy it is only because they are abeing washed frequintley... More 

usa
Contributor
12 reviews 12 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 13, 2010

We stayed for only one night. The room was very clean and nice. The tv was a nice size flat screen, my husband had a bit of a problem with the remote, it didn't seem to change the channels very quickly. The room had a coffee machine, microwave and a small refrigerator. You can use the safe or if you... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Plus Rockville Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Cheap Tickets, BookIt.com, Despegar.com, Hotels.com, Best Western, Priceline, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Plus Rockville Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Room/suite (24)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Business center/function rooms (4)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay