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All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed March 23, 2012
Jillsy0927 Enola, Pennsylvania
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549 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Enola, Pennsylvania
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 23, 2012

Stayed one night on business. Hotel was clean and tidy. Staff was extremely friendly and helpful. Two busloads of teenagers pulled in when I was checking in at 9:30pm. Was a bit worried that there would be noise issues. Hotel staff was immediately on top of things. All was quiet. Breakfast buffet was good; hotel staff kept up w/ cleanliness... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. We are so glad you enjoyed your stay with us. We really are a hidden gem. Thank you for noticing the well behaved kids that stayed with us over the same dates as your visit. Because of our proximity to Washington, DC we get many requests for student groups throughout the spring and... More 

Salem, Ohio
1 review
5 of 5 stars Reviewed March 21, 2012

I loved your recycling bins in the rooms. What a great idea! Also,I think saving water by not washing the sheets and towels everyday is environmentally awesome. Keep up the great work!

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thanks for noticing our passion for being a green hotel! As a small business we feel it’s important to do our part. Good eye on your part for noticing each of our guest rooms and suites have three trash cans: one for trash, one for paper and one for other recyclables. It’s a little more work on our part –... More 

Kerrville
Top Contributor
50 reviews 50 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 16, 2012

We arrived at the this Best Western. We were a bit skeptical since it is a BW. It is a nice property, nice staff, clean. Did not look like a BW. The cleaning staff were very loud every morning. We encountered a problem with our Tv. I reported it. The 1st time we were told it was a hotel wide... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to give us your feedback. We take all feedback very seriously – both positive and in areas we can improve. As a matter of fact, it was out guests comments that encouraged us to make the decision to become a 100% smoke free hotel, and our clients have been very happy with... More 

Pelham, New Hampshire
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2012

We stayed here last week on our way down from NH to Florida. The place is very easy to find, right off the highway and plenty of places to eat around. The room was so hot, you could barely breathe and we were just too tired from hours of driving to bother complaining. The breakfast which was included in the... More 

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. I understand after a long day or two of driving you just want to relax and unwind. I’m glad you found our beds to be very comfortable. I have stayed overnight many times after a long day… and I have to say … I agree. As pet owner myself, I know how tricky... More 

Brewster, Massachusetts
Senior Contributor
47 reviews 47 reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 29, 2012 via mobile

The cost is decent for the area, easy to get to, overall decor is starting to show its age. No climate control in the winter so the rooms get rediculously hot if you try to turn on the AC, we had to change rooms due to this. You have to crack the window so it doesn't get to stuffy. Overall,... More 

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. We take all our guests’ comments to heart. I’m glad you found our hotel to offer a decent value. In these economic times, it’s so important to watch every dollar. That’s why we offer so much more for less, including our free hot full American breakfast buffet, free shuttle... More 

fort lee, nj
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 29, 2012

We were planning to spend a weekend in Washington, but the hotels downtown were charging $50/night to park your car. Instead we paid slightly more than that for a nicely decorated, large, comfortable room with buffet breakfast. The Metro is 2 miles (shuttle will take you there), and you are downtown in 25 minutes. The hotel is pretty, comfortable and... More 

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thanks for the feedback. I’m so glad you found us … we really are a little hidden gem. People just can’t seem to get over how we can offer so much … for less. I’m glad you enjoyed our free hot full American buffet breakfast and free shuttle to Metro, shopping and dining. We hope to see you and your... More 

Long Island, N.Y.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2012

This was a family vacation to see Washington D.C. When we checked in we found the front desk and all other hotel staff members to be very knowledgeable of any questions we asked. We also found how helpful the hotel staff was during our stay. The shuttle service provided by the hotel was excellent, to the Metro station, shopping and... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to tell us about your stay. We never get tired of hearing praises about our staff and all we have to offer here. I’m so glad you took advantage of many of our amenities. We get many rave reviews about our fantastic complimentary shuttle service to metro, shopping and dining as well... More 

Peterborough, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2012

The wonderful man at the front desk allowed us to check in early. After driving all night, my 15 year old son, myself and my husband enjoyed a nap before venturing into DC. Very comfy beds! The hotel offers shuttle service to the Metro as well as other area attractions. The driver (wish I knew his name) was outstanding! He... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words! We never get tired of getting praise for our staff. We truly are lucky to have such a great team. As for the hotel, we really are a hidden jewel – and I’m so glad you found us. I believe it was Ron the driver (different Ron than me) that assisted you.... More 

New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 16, 2012

I'm here on a business trip...friendly counter service, room is great, breakfast fine. But here's the issue...if you're stuck on a deserted island (ie: business trip in Rockville, MD), would you prefer a regular size Snickers or one of those mini 1 inch long Snickers? I ask the good people at Best Western, why give me a smaller version of... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback on stay. We are so glad you enjoyed your stay with us and found our front desk staff friendly, our rooms great and our breakfast fine. I have to say we are very proud team and receive a lot of positive feedback about how friendly the team is in... More 

Saint Louis, Missouri
Top Contributor
220 reviews 220 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 8, 2012

I love this hotel! From the beginning to end of my stay, the service was topnotch. I was picked up at the metro station promptly by a friendly young lady. I asked her for a pizza recommendation and when I got to the front desk, they were waiting for me with a menu from the pizza place. Front desk staff... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We really are a hidden jewel and never get tired of getting great feedback. We will forward your comments to the team. Starting next month, you will no long have to ask for pizza recommendations as will start serving pizza, wings beer, wine and snacks in Callaway’s, our breakfast room. Our guests... More 

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville

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