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All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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BEST WESTERN Plus Rockville Hotel & Suites
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Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed May 26, 2012
Bozouma gaithersburg
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561 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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gaithersburg
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2012

Room with ample space. Very friendly and caring staff!

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Response: Thank you for your kind words. Ample room space, very friendly and caring staff, would definitely recommend this hotel – I think that really says it all. I will pass your words on to our staff. We have a great team, and we never get tired of getting great feedback. We look forward to seeing you again here at... More 

Newcastle upon Tyne
Top Contributor
108 reviews 108 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 13, 2012

Good sized room. Comfy beds. Clean hotel. Microwave and fridge in room. Free buffet breakfast. In house pizza restaurant. Excellent courtesy shuttle bus. (Timetable from reception). Cost $5.25 for metro trip from Rockville to Washington DC (about 35 mins). Courtesy shuttle will drop off/pick up from Rockville station. Rockville main drag is lit up in the evening and has many... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. I’m glad you enjoyed your stay with us. I have to agree our free shuttle to the metro makes getting to Washington, DC a breeze. Many of our guests tour DC using us at their base. Between our free parking, free full American breakfast buffet and so much more for less… it makes... More 

Stuart, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed May 7, 2012

I'll gladly confirm the excellent reviews of this Best Western - comfortable rooms, terrific breakfasts, most accommodating hotel staff, great location with shuttle service to Metro and nearby sights. But unlike most reviews, I'd like to comment on the honesty and integrity of the hotel staff and how it reflects on the entire Best Western chain. On departure I overlooked... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words! We couldn’t be prouder of our team here. Sure, it’s easy to offer comfortable rooms, a great free hot buffet breakfast, free area shuttle and all the many other amenities our hotel has become famous for -- but giving that extra customer service, as you received and we try to give every... More 

West Union, South Carolina
Contributor
20 reviews 20 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 4, 2012

We stayed four nights at the Best Western Plus in Rockville while we were visiting our daughter who was a patient at Walter Reed Military Hospital in Bethesda. We were very pleased with our stay. The room was spacious and nicely appointed. The only drawback was that it was equipped with two double beds, and my wife and I had... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. We are so glad you enjoyed hour stay despite the reason for your visit. We understand more often than not those traveling to NIH for patient visits are paying their own way verses a corporate traveler – so we are proud to offer special rates to help you control... More 

North Bethesda, Maryland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 3, 2012 via mobile

I stayed here for an entire week and it was great. I used the shuttle service which was quite convenient and free. Every morning you get a full breakfast buffet. Service staff was excellent and very kind the whole stay.

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words! As you can see from your stay we here at the BEST WESTERN PLUS Rockville Hotel & Suites truly care about giving exceptional s guest service. As you can see from other blogs here – you touched upon the three things people seem to love about our hotel: 1. Friendly guest service... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed May 1, 2012

I was very happy with my stay at the Best Western Plus in Rockville, the staff was very friendly and very helpful, specially a young lady name Sylvia Vargas and her supervisor Tanisha Carter they really went out of their way to assist us, they made us feel so welcome like if we were at home, I explain to Sylvia... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. We really do have a hidden gem... and the best team in Rockville who really care about all our guests. I will pass on your kind words to Sylvia and Tanisha. Because we are so close to the National Institutes of Health (NIH) we do understand the needs and details of guests traveling... More 

Toronto
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 24, 2012

Really nice hotel, it's a bit of a ways from DC but there is a shuttle service to the metro. We stayed over New Year's and had a wonderful experience. The first room that we checked into had an unpleasant smell (sulphuric/stomach ache not sure which), so when requested a room change, our request was granted in no time. The... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hidden gem! So true! If you happen to read my previously posted blogs here, you will notice those are the very words I used to describe our hotel. I will pass on your comments about our great staff, including Ron, our shuttle driver. We couldn’t be prouder of our team. I see you noted some of our suite amenities offer.... More 

ohio
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 17, 2012

If you are vacationing in DC and are looking for a hotel, this is the one you want to stay at. Every worker at this hotel was very courteous and helpful. They offer a free shuttle to the Metro (which is maybe 2 miles away from the hotel). The shuttle drivers are very knowledgeable and helped us 'country folks' visiting... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. We never get tired of getting high praise such as yours. We really are a hidden gem. As you can see from other blogs here, our complimentary full American breakfast buffet and free shuttle really are popular among our regular guests. I’m glad you like Perky’s Pizza, served in... More 

Buffalo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2012

We just returned from a trip to Washington DC, the hotel is very close to the subway. They offer a free shuttle service to the Metro. The room was one of the best hotel suites we've ever stayed in. The room offered free internet, microwave, and refrigerator. The hotel buffet breakfast was very good. Everyone from housekeeping, front desk, and... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Boy is my face red!!! I was reviewing our Trip Advisor reviews… and JUST noticed that I did not respond to yours. We respond to each and everyone one… I don’t know what happened here. Sorry about that. That said, I’m so glad to hear you had a wonderful trip to our nation’s capital. As a native from the area,... More 

Blairsville
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2012

We had a wonderful trip to Washington D.C. We highly recommend the Best Western!! The rooms were clean and comfortable. There were 2 adults and 2 teenagers. The staff was very friendly and accomodating. We needed the heating checked and a light in the bathroom and the maintenance staff was there within 10 minutes! The breakfast was hot and good.... More 

Was this review helpful? Yes 2
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We are so glad you enjoyed your stay! We really are a hidden jewel. I will pass your kind words on to our staff, of which we are very proud of. They really are the heart of hotel. I’m glad you were able to enjoy so many of the amenities that come included in the rate – such as free... More 

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#8 Romantic Hotel in Rockville

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