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All 15 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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Ranked #5 of 15 hotels in Rockville
Certificate of Excellence 2014
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A recent review
3 of 5 stars Reviewed July 29, 2012
sfgfiat Savannah, Georgia
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503 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Savannah, Georgia
Top Contributor
109 reviews 109 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 29, 2012

The Best Western Rockville is a large property off of I-270 in Rockville. It was most like, in another life, a different chain due to the size of the public areas and rooms. Very clean. Excellent Breakfast set-up. Easy in and out from highway. Some maintenance will be needed shortly in a few areas but on the whole a good... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. I’m glad you enjoyed our complimentary full American breakfast buffet. With all our options on the buffet, it’s a great way to start the day. For those not used to DC traffic, it takes time to get from one place to another here in the nation’s capital. For those... More

Tel Aviv, Israel
Contributor
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 29, 2012

I stayed at this hotel with my husband and parents as it is close to my relatives. My family has stayed here many times before but this was my first as part of a couple. The hotel was just as I remembered - nice rooms, amazing bed, good service. They did not honor my request to have a room far... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thanks for your kind comments. I’m glad you found our rooms comfortable, beds amazing and staff friendly. I have to agree with you … we really do offer great amenities for less. Funny you should mention our pizza. We take our guests’ comments very seriously. Our guests ask for a restaurant so we added Callaway’s, a causal place to enjoy... More

Springfield, Virginia
1 review
5 of 5 stars Reviewed July 27, 2012

We just got back from our holiday and the best western rockville Hotel was the best hotel what we have ever been,, clean and great customer service. thank you.. Hotel provides transportation to the metro, very nice pool and great breakfast included.

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thanks for taking time to give us your feedback. We really are a hidden gem. We really do pride ourselves on our customer service and we never get tired of getting good feedback. I have to agree with you, our guests LOVE our complimentary shuttle and full American breakfast buffet. We hope to see you again here at the BEST... More

long island, NY
Top Contributor
56 reviews 56 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2012

This property is 3 stars all the way, kind of dated, but clean. we were there for a soccer tourney. pool area old but servicable. Breakfast buffe was well stocked and enjoyed by the kids. yes they have a bar but no hard liquor, wheni asked the bartender what type of wine they had he responded with red & white....... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

I’m glad you and your soccer team enjoyed your stay with us. I have to agree with you, kids love our free full American breakfast buffet. With more choices it’s nice to have options when you are in town for more than a day or two. Plus kids love the make your own waffle station. We take our guest feedback... More

vegwell
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2012

I came to the area to be screened for an NIH study...at first, I thought there'd be no problem finding a hotel that fit the reimbursement schedule. Then I looked around at hotels in Bethesda and, frankly, I was worried. It seemed that no matter what, I would end up having to pay part of the cost myself, and I... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your feedback and kind words. We work very closely with NIH and understand the needs of their business travelers as well as the needs of the patients they serve. We understand that studies at NIH can be very grueling for patients so we take special requests (ie: close to the elevator) very seriously. Not only are our... More

Knoxville
Top Contributor
141 reviews 141 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 22, 2012

Booked this location due to good reviews on Tripadvisor. The trip was short notice, booked on BW Plus site, the pricing was inline with other sites and locations. Setup for a late arrival. The breakfast and shuttle service were explained upon check-in. (Was told shuttle service ran from 7am to 12am) This turned out to be false when we stayed... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback… both good and bad. Even though this was a last minute trip for you, I applaud you for doing your homework and checking the social sites to get feedback from past guests of hotels you are considering. It’s a great way to learn about an area you are unfamiliar... More

Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 17, 2012

I booked a double room for 3 nights for our first visit of the capital. Even the place was probably built in the 80s it's well maintained and clean. The AC is a bit louder. Their full breakfast is good but don’t get there after 9AM as you may not find any bacon. The breakfast buffet is open from 6.30AM... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your feedback and high marks for our hotel. I’m so glad we could add to the experience of your first trip to the nation’s capital. It really is a wonderful city to visit with so much to see and do. We get a lot of good comments on our newly designed rooms, I’m glad you liked them.... More

Kaysville, Utah
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 17, 2012

The only decent thing about this hotel was Sylvia, who was the one who let us end our reservation and go to the Residence Inn for a wonderful stay. Sylvia's attitude and customer service is far superior to the property or any of the other employees. We are not elitist. Stayed in some very humble hotels on a three-week east... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. We take our guest feedback very seriously, both good and bad. Guests asked us to be a smoke free hotel… we listened. Our many regular corporate travelers asked for a restaurant… we listened. To be honest, I have responded to many trip advisor comments here, most good, some with... More

Albany, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2012

The newly refurbished rooms are nice, clean, and comfortable. Having a microwave and a refrigerator was such a money saving item! The day we arrived, the temperatures were over 100 degrees, we went up to our room and it was about 80 degrees in there. We adjusted the air conditioning to the lowest temperature (40 degrees), unpacked, showered, changed, went... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. I’m glad you enjoyed our newly renovated rooms. I have to agree with you in regards to our full American breakfast buffet… your comment “who could ask for more” really says it all. We do have a very extensive complimentary breakfast. You mentioned our shuttle as handy, comfortable and... More

CINCINNATI
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 11, 2012

I'm sure by now, if you have been following my reviews on this trip/vacation with the Best Western stays I have not had very good luck until now. This one in Rockville was great. the young lady at the front desk(Tanisha) was fabulous. Of course, I did explain to her how I was treated at the other Best Westerns in... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. I have to say, we really are a hidden gem. It’s easy to say that all Best Western hotels are individually owned and operated and we do not share ownership or managed with the locations at which you stayed. However, that does not cut it. On behalf of ALL 4,000 + Best... More

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Rockville #3 Family Hotel in Rockville #4 Business Hotel in Rockville #7 Romantic Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
Number of rooms
164

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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