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All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed February 13, 2013
Craig F Erie, Pennsylvania, Usa
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552 reviews from our community

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199
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Rockville, Maryland
1 review
4 of 5 stars Reviewed February 8, 2013

My mother's funeral was scheduled for Pumphrey Funeral Home right down the road on the other side of 270 in Rockville. They could do nothing for me for a reception after the service and could not make any recommendations for me. So I Googled Hotels, Rockville and found the Best Western just right down the street. They gave us a... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Sherri – Thank you so much for your kind words. Because we are so close to so many churches, synagogues and funeral homes, we are often called upon to assist our neighbors when they are given the sad task of saying goodbye to a loved one. We understand that losing someone close is not a planned expense and we are... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2013 via mobile

This hotel is in a very bad location smells horrible I stayed here for a week every orning 8am there's house keeping banging on the door even if the do not disturb sign is on I wanted to shoot myself staying here the staff VERY unfriendly manager VERY rude I would never stay at this dump and I visit Rockville... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for giving us your feedback. While are proud of our staff and our hotel, and based on other reviews here, our guests are happy. That said I’m so sorry we didn’t meet your expectations. We are a 100% smoke free hotel. Every once in a blue moon we have a guest that opts to break that rule. We... More 

1 review
1 of 5 stars Reviewed February 5, 2013 via mobile

I stayed at this hotel for a week the staff was rude as well as the manager the day I checked out a few hours later manager called saying he found ashes in my garbage teimg me there were cigarettes charged me 300$. I went to the beat western so that it could see what ashes and cigarettes did he... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Many of our returning guests suggested we become a smoke free hotel… and we are proud to say we listened to that feedback and have been a 100% smoke free feel location for a couple years now. To keep our location smoke free we, like most hotels, do charge a fee for those who smoke in our rooms or suites.... More 

Latrobe, Pennsylvania, United States
1 review
5 of 5 stars Reviewed February 5, 2013

I booked this hotel a week before my trip due to extenuating circumstances. I got a great room to share for only $100!! We stayed one night so that we didn't have to drive into DC extremely early the next day. Great room and good staff!! It was in a great location with plenty to do around the area. Would... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for all your kind words. We really area a hidden gem with a great staff. I will be sure to pass on your experiences to the rest of our team. We never get tired of receiving great feedback. We look forward to you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 26, 2013

This is the second time I got stuck with the Best Western after bidding on Priceline. When I saw it pop up my heart sunk. I actually teared up when I saw I booked it. I hope I die in my sleep so I don't have to stay the whole week. This is a nightmare! I am writing a review... More 

Was this review helpful? Yes 2
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. “MoreThanAWoman”, I do recall your last review with us. Trip Advisor had to remove it from their site because it violated the website’s guidelines due to the graphic inappropriate language that was used, including your offensive view on women in the work place. While you are certainly entitled to... More 

Heredia, Heredia, Costa Rica
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 17, 2013

The staff is very friendly and helpful, the breakfast was very very limited i stayed over a week and it was practically always the same. very good location close to restaurants malls and business center

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to give us your feedback. I’m so glad to hear you found our staff friendly and helpful. We really have a great team and it shows. I have to agree with you about our location … we really are close to everything. I hope you were able to take advantage of our... More 

Lancaster, VA
Top Contributor
156 reviews 156 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 6, 2013

Excellent value. I wasn't expecting much and this hotel exceeded my expectations. Good size room, ample and good quality buffet breakfast. Free internet and parking. Overall, a pleasant stay for us with easy accessability to downtown DC via I-270 and George Washington Parkway.

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your review. We really are a hidden gem. I’m glad you were able to take advantage of our great location with easy access to downtown DC. Because DC traffic can get crazy and parking is costly I hope you took advantage of our complimentary shuttle to the Metro that goes right into the city. Combined... More 

tallahassee, fl
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

I liked NOT getting up-charged for everything. No garage, internet, fees, toothbrushes to buy. The staff was extra -friendly; hot breakfast was appreciated and this smoothly run hotel provided handouts on local shopping at 11 p.m. on New Years Eve. Wonderful beds and nicely done rooms. When in D.C., this is a great option.

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to share your positive experience with us. We really are lucky to have such a great team here… people that really care about treating our guests… well, like guests. You don’t always see that these days. At the risk of tooting our own horn, we consider ourselves extremely ethical. Therefore, there is... More 

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville

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