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BEST WESTERN Plus Rockville Hotel & Suites

GreenLeadersSilver level
3.0 of 5
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1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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BEST WESTERN Plus Rockville Hotel & Suites
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Ranked #7 of 16 Hotels in Rockville
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed October 23, 2013
Neal R Los Altos Hills, United States
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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Los Altos Hills, United States
1 review
5 of 5 stars Reviewed October 23, 2013

We stayed at the BW Plus Rockville for 3 nights. We used it as a base to visit Washington DC, Baltimore and then our return trip home from Dulles Airport. The room was fine and the breakfast was terrific- good food and attendants handy to help with anything one needed. Had dinner there 2 nights. Food was good although the... More 

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Neal, using us as your base for your Washington, DC area visit was a great idea. Many of our guests do that – it sure beats packing and unpacking. Also, good point about using our business center to print boarding passes. With many hotels reducing the size of their business centers because people bring their own laptops – we understand... More 

Wheaton, Illinois
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 23, 2013 via mobile

We were here with the family over the summer and rented the two bedroom suite. What a delight and really first class experience we had. Staff is wonderful their breakfast selection is superb. The rooms were clean and spacious, the WIFI worked without a hiccup, TV and all amenities were more than adequate. We will make this hotel our play... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Chivo, thanks so much for your kind words. We really appreciate the feedback. Smart move to reserve a two room suite. For only $30 more it’s a great way to spread out and give the kids their own space – and own TV! I hope you took advantage or our free shuttle to the Metro. It’s the best way to... More 

NE PA
1 review
4 of 5 stars Reviewed October 22, 2013

We were in Bethesda for an appointment at NIH/NCI. The desk staff were wonderfully helpful, and every member of the staff was cheerful and friendly. The restaurant has a VERY limited menu (basically a pizza joint), but the food was fine and the wait staff very nice. Breakfast was decent and included in the price of the room. It is... More 

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for taking the time to share your kind words with us. We pride ourselves on giving friendly guest service and we never get tired of hearing great feedback from our guests. We understand that hotels in Bethesda are rather expense and that, more often than not, those coming in for treatment at NIH are paying out... More 

Nashville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2013

Superb accomodations, great value, wonderful staff, and a really nice full continental breakfast included. The rooms are very, very nice, and the location is excellent if you visit Washington DC and want to stay out of the congestion of the city. Would definitely recommend and stay there again. Great value!

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We never get tired of hearing how wonderful our staff it. They really do care about our guests… and it shows. We have become famous for our hotel full American breakfasts. Guests never leave us hungry. We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites.... More 

Melbourne
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 16, 2013

Stayed here for 4 nights from Aug. 28th 2013 Had a king room and could not fault it. We had looked good and hard for a pleasent place to stay for 4 days visiting DC. DC itself, was just too expencive. Some days we caught the train into DC, one day we drove and parked at the Pentagon Mall. (we... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

TomLynn- I’m so glad you and your group enjoyed their stay with us. You are right; traveling to Washington, DC can be expensive… even with all the free activities our region has to offer. We are proud to help our guests save money – sometimes as much as 50% off compared to DC area hotels. We hope to see you... More 

Reston, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2013

A wonderful place if you are in the Washington DC area. Free American buffet breakfast. Friendly staff, clean and comfortable rooms, upgraded TVs, clean refridgerators, Microwaves and coffee brewers. The only draw backs are the in hotel restaurant opens at 4:00 PM, closes at 10:00 PM, and has a very limited menu. But as a stop over I would come... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Michael – Thank you so much for taking the time to give us your feedback! I’m glad you enjoyed the hotel and found the team friendly. We really do have a great team here. With so many great restaurants literally steps away from us via our free shuttle we have very few guests that prefer to dine in the hotel.... More 

Titonka
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 12, 2013

Stayed three nights for a visit to Washington DC. Check in went smoothly and all the staff were very helpful. We liked to be able to have something to eat at the hotel bar after a long day in the car. The hot breakfast was a plus as well as the shuttle to the metro station. We didn't have to... More 

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Minnie – Thank you so much for your kind words! I chuckled when I read that you didn’t even move your car until you were ready to leave. Because of our free parking and free shuttle to metro and area shopping, dining and entertainment… we literally hear that every day. That said, I never get tired of hearing that. It’s... More 

Tucson, United States
1 review
5 of 5 stars Reviewed October 8, 2013

First of all, like all hotel stays, it is not home, so obviously there are always some idiosyncrasies. that aside the pricing was very reasonable especially for a family. The hot breakfast was as advertised. The accomodations our family used was excellaent. Location and shuttle service to the nearby Metro station was excellent. The entire staff was extremely helpful during... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings! Ron Wallach Director... More 

Henderson, Nevada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 7, 2013

Was visiting family and stayed at this hotel because of location. Not only was that excellent and convenient, the value was wonderful. Great room, breakfast, and staff. Would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Aww shucks. Thank you so much for your kind words. Because of our location we get many guests visiting family and friends. I will pass your kind words to our team. We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are... More 

Winter Haven
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 5, 2013

Kudos to the entire staff at the Rockville MD Best Western!! Great Friendly Professional service from everyone!! Up from Florida for our daughter's wedding at the Agricultral Farm Museum, had a wonderful experience!!!! Congrats to the front desk manager on her recent marriage!!!!

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We really do have a great team here. I’m so glad we could help in making your daughter’s special day that much more memorable for you and the rest of her out of town guests. I will certainly pass along your best wishes to our front desk supervisor that was recently married.... More 

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