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BEST WESTERN Plus Rockville Hotel & Suites

GreenLeadersSilver level
3.0 of 5
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1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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1 room 1 adult
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BEST WESTERN Plus Rockville Hotel & Suites
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720 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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1 review
5 of 5 stars Reviewed May 1, 2014 via mobile

We visit DC often and has stayed in different hotels in the area, this Best Western hands down the best place we have ever stayed in the area.Staff was very friendly rooms were clean and the shuttle to Rockville metro is a plus. We will definitely return back.

Helpful?
Thank ezemed
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. I’m glad you enjoyed your stay with us. We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you... More 

Wheaton, Illinois
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 30, 2014

Booked the Best Western Plus based on the location, right off of the 270 highway, not far from Walter Reed Hospital, Bethesda and our family in Rockville. We were very pleasantly surprised - the entire facility and our room were well appointed. The bed wasn't as plush, nor the comforter as fluffy as you might find at many (more expensive)... More 

Helpful?
Thank Jane C
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. I’m glad you enjoyed your stay with us. Funny you should mention that, we get a lots of great feedback inregards to our breakfast selection. We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. We hope to see you here again soon at the BEST... More 

USA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 29, 2014

My family stayed two nights over a long weekend. We were two adults and two children. Our room was on the fourth floor, right off the elevator — which could be viewed as both a convenience and a bother, depending on the level of nighttime noise. (More on this later) The room was a handicap-friendly one with a large bathroom.... More 

Helpful?
Thank MercuryMind
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

This is one of the best hotels my wife and I have stayed in! The service was excellent, the breakfast buffet was superb, and the king bed was so comfortable I didn't want to get up in the morning. The location is convenient to the Rockville, Bethesda, D.C. area. There are computers available for guests to use to browse local... More 

Helpful?
Thank John H
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words! I am glad you enjoyed your stay with us. our primary goal is to provide comfort, consistent guest service and a great value. That said, we never get tired of hearing it. We are lucky to have a great team that really cares about providing both clean room and great guest service,... More 

1 review
5 of 5 stars Reviewed April 27, 2014 via mobile

This is our second family wedding at the best western,and decided to stay in. The rooms are very clean and we'll mainteneed. i would like to acknowledge,Freddy Paniagua for an excellent work he has done the past two events we held at your place.I commend him highly.He was very orgainzed,courteous and reassuring. Thank you for making our event memorable.

Helpful?
Thank Roza T
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for the kind words and for being our repeated guest. I have to agree, With over 4,000 square feet of newly finished function space, the BEST WESTERN PLUS Rockville Hotel & Suites is perfect for both small and large affairs. Our spaces include a Grand Ballroom and four additional intimate conference rooms, suitable for events in... More 

Brunswick, Maine
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 27, 2014

I stayed here for three-nights primarily as a place to "camp-out" while touring the DC area. It is a quick drive to the metro (red line/Rockville). We had free parking for three days, free breakfast for three days and easy access to DC. The one surprise I didn't anticipate was that downtown Rockville has many wonderful restaurants and fun to... More 

Helpful?
1 Thank ilovebeets2012
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

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Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2014

Stayed here 3 nights in a king room and was very happy. The room was clean and the bed/pillows were very comfortable. I could nitpick about a few minor updates but I am quite satisfied with a clean comfortable room. The location was good, nice area quick drive to some shopping centers for dinner. The hotel shuttle to the close... More 

Helpful?
Thank Lizz G
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words! We are glad you enjoyed our clean and comfortable rooms. we gets a lot of great feedback from our guests, much like your review. We are so lucky to have a great staff that truly cares about providing clean, comfortable rooms and a great service. We hope to see you here again... More 

Lyndon, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 25, 2014

We stayed there in March, cold and rainy, on our 2nd night we noticed 2 bugs, (stink bugs) in our room, I killed them, not thinking to much about it. We were out all the next day, and arriving back late that night, our room was infested with live and dead stink bugs, (Pictures attached)!!! The Hotel staff gave us... More 

Helpful?
2 Thank Art W
HNegash, Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Art W, as I recall correctly, we have addressed your concern at the time of your visit and spoke on the phone several times afterward. however, we are saddened or rather shocked to see your review almost after two months of your visit. as you can see most reviews in these site, we work hard and take pride of... More 

Nutley, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

Definitely 3-diamonds + Only stayed one night, but would stay again. Good location to local attractions. Shuttle bus service to Metro and other transportation hubs. It is clean, comfortable, and reliable. The restaurant is high quality. Excellent.

Review collected in partnership with Best Western

Helpful?
1 Thank Charles N
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Charles, thank you so much for your kind words! I have to agree with you – staying outside DC but no the Metro line is a great way to cut your costs… and your aggravation. With our free parking and free shuttle it’s the perfect way to see the city. Many people prefer that as to not have to... More 

Xenia, United States
1 review
4 of 5 stars Reviewed April 23, 2014

Booked a nice room and well worth the price. The king bed was very comfortable. - Small Fridge to serve the guest. - FREE WiFi in the room is very fast - Breakfast was simple but good. - staff very friendly and very helpful - location excellent! I am sure I am going back!

Review collected in partnership with Best Western

Helpful?
Thank Julio Cesar R
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Julio, thank you so much for your feedback. I’m glad you enjoyed your stay with us. We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. we are also glad you enjoid our complamentary amminities such as breakfast and free wifi. We hope to see you here again soon at the BEST... More 

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