We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN Plus Rockville Hotel & Suites
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Plus Rockville Hotel & Suites to your Saves list
Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed July 7, 2013
Mark H Red Deer, Canada
Write a Review

550 reviews from our community

Traveler rating
    229
    170
    84
    36
    31
See reviews for
198
117
43
137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (128)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (106)
All months
There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
See the most recent reviews
Red Deer, Canada
Top Contributor
61 reviews 61 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 7, 2013

We stayed at the Best Western Plus for 3 nights in May. The room was quiet & clean. The complimentary breakfast was one of the best that I have seen. There was lots of food and the staff were always on hand to keep the room clean. We even had an evening meal in the lounge, which was also good.... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for saying that!!! I have to say – your review really says it all! We couldn’t be prouder of our staff and clearly their caring attitude shines through. Everyone loves our fee full breakfast buffet… including me. Our shuttle was so popular we actually bought a second one… so we can get everyone to the metro... More 

Fredonia, Wisconsin
1 review
4 of 5 stars Reviewed July 7, 2013

This is a re-post of an earlier review we did for this hotel. We are re-posting so that the review is more representative of what you can expect if you stay here rather than focusing on an honest mistake that happened at the front desk. Here is the text of our original review: "We were out sightseeing after staying for... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. I enjoyed talking to you last week and learning how much you enjoyed your stay with us. I have to agree we have a great location for those coming to visit Washington, DC. With our free shuttle to the Metro that goes straight to downtown and free parking, it’s a great way... More 

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2013 via mobile

This hotel is conveniently located off the highway and very easy to find. The rooms are nicely decorated and clean. Check-in was quick and easy. Throwing in free breakfast, a pool and the great price makes this the perfect 2-day pit stop on our road trip. We would absolutely stay here again, if in the area.

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We really are a little hidden gem. If you liked the hotel now… wait until the fall.. we have some exciting upgrades planned for our public space. Also, like any perfect pit stop, we offer lots of free parking and free coffee around the clock. We hope to see you here again... More 

Akron, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 2, 2013

I am not a big complainer I usually just go with the flow but this place is horrible. I checked into this hotel on 06/28/2013. I reserved the room using my Mastercard and when I arrived I paid half cash and paid the other half on my visa. I had a hard time checking in because the rep was easily... More 

Was this review helpful? Yes 2
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for sharing your thoughts with us – both everything you enjoyed about your stay with us and suggestions for upgrades. As you can see from other posts here we are proud to offer great friendly service at a reasonable price. We are proud of our team and the service we provide and it shows in the... More 

Bath, Ohio
Top Contributor
53 reviews 53 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 1, 2013

Stayed here for 4 nights while visting DC Much Better than your typical BW Shuttle to and from Metro was perfect !!! Breakfast was better than most ( but the potatoes were better before you added the veggies) Pool was clean and there was a lifeguard on duty( we had a 10 year old with us) ROom was clean and... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. We really are a little hidden gem. Plus offering a great price does not hurt either. While all Best Westerns are individually owned and operated, and we are flattered by your comment that that we are better than your typical BW, I have to say the brand is really moving in a... More 

Potomac, Maryland
2 reviews
4 of 5 stars Reviewed June 25, 2013

We stayed for 8 Nights as we visited our daughter in Washington. When we first arrived there was a power outage due to a storm in the area. Everybody was very willing to do the best so they went out and got glow sticks and flash lights for everyone. Nobody could do anything about it, but the staff was very... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

What can I say we have the world’s best guests!!! A power outage is never fun… but our guests could not have been more understanding. We almost never lose power. If anything we fill up when homes in the surrounding residential area lose power. This time, the storm was so bad even we were affected by the outage. Our team... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 24, 2013

We took a quick getaway to visit Washington D.C. Best Western Plus in Rockville met our every need. Breakfast was great and fulfilling. Rooms were clean and beds were comfy. Workers were pleasant. The men who drove us on the Shuttle service to/from Metro station were very pleasant. We were given a cell phone number so that we could call... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

I am so glad you enjoyed your stay with us! We never get tired of hearing how much our guests enjoyed their stays with us. We really do have a great team here… and it shows. It was a smart move to take advantage of our free parking and free shuttle to the metro that is only 2 miles away.... More 

Rochester, New York
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2013

The location was convenient. I had trouble with my air conditioning when I first arrived and they fixed it immediately. It has a big fitness room and a shuttle to the Metro stop a couple miles away. Only disappointment was the 7-11 quality and selection of food in the evening. But there is a bar and the breakfast is substantial.... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback. I have to agree with you… “comfy, friendly and a very good value” really describes us well. I’m so happy to hear our staff responded quickly to your needs. We really do have a great team here. As for our restaurant it is very casual. It’s hard to complete... More 

Algonquin, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013

My family's stay at the Best Western in Rockville, MD was better than ever. We had stayed there in years past, had gone to another hotel last year, and this year, the children demanded that we return to Best Western and were not disappointed. We love the complimentary breakfast. It's the better than we've ever had at any comparable-cost hotel... More 

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

First, you are very welcome! We love what we do … and it shows. We really do have a great team here. It’s very common for us to get letters and emails with comments like yours where our team members go out of their way to make sure everyone is happy. I love the fact that you picked up on... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed June 14, 2013

Being in the business of traveling with school groups of 80 to 300, I have found that there are very few hotels that can accommodate our needs in terms of placement of rooms and offering good wholesome breakfasts for kids. These are the usual problem areas, but they are never a concern with this property. The staff there has the... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind remarks. We try to treat all our guests like family. Some families are just a little bigger than others. We couldn’t be prouder to serve all our student and adult groups that pass through our doors. We take having fun very seriously. We understand that a school trip to the nation’s capital is... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Plus Rockville Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cheap Tickets, Priceline, Expedia, BookIt.com, Travelocity, Agoda, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Plus Rockville Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Room/suite (24)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (14)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Business center/function rooms (4)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay