We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plus Rockville Hotel & Suites

GreenLeadersSilver level
3.0 of 5
Hotel website
Hotel deals
1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
BEST WESTERN Plus Rockville Hotel & Suites
View Map
Add Photo Write a Review

671 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    266
    216
    105
    45
    39
See reviews for
242
144
52
164
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (671)
  • Mar-May only
    (172)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (127)
All months
There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
See the most recent reviews
Xenia, United States
1 review
4 of 5 stars Reviewed April 23, 2014

Booked a nice room and well worth the price. The king bed was very comfortable. - Small Fridge to serve the guest. - FREE WiFi in the room is very fast - Breakfast was simple but good. - staff very friendly and very helpful - location excellent! I am sure I am going back!

Review collected in partnership with Best Western

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Julio, thank you so much for your feedback. I’m glad you enjoyed your stay with us. We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. we are also glad you enjoid our complamentary amminities such as breakfast and free wifi. We hope to see you here again soon at the BEST... More 

Gainesville, United States
2 reviews
4 of 5 stars Reviewed April 17, 2014

Easy check-in, quiet, good view. Any issues were handled quickly, my key lock wasn't working and maint. came right up to fix the problem. I had an animal and check in for the cat was quick with no issues and check out was a snap as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
HNegash, General Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Brandy, thank you so much for your feedback. I’m glad you enjoyed your stay with us. and our staff is always there to assist. Actually we do have an express checkout program. Simply call the front desk before you leave, request check out and we will email the receipt to the email on file. I’m sorry if you were not... More 

Ocean View, DE, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2014

I frequently am called to the Washington DC Metropolitan Area/Rockville MD for contract work with the Federal Government. The room rates are very reasonable for the area, and with my Platinum Best Western Rewards card I have no problem obtaining an upgrade to an available suite, or extending my reservation if necessary. The breakfast buffet usually features scrambled eggs, cooked... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Howard, extending a stay to make a mini family vacation is very smart! While we host many corporate and government travelers, we are also one of the favorite choices for families as well. Kids just love our make your own waffle station. Many government travelers chose to book a suite. Our suite rates are STILL under per diem. Combine that... More 

Raleigh, NC
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 10, 2014

We had a great stay in this beautiful hotel. The rooms were clean, warm, and inviting. Breakfast was well beyound wha we expected. The front desk always had a smile and hello for us whenever we passed them. The rooms were up to date...probably less than 1 year old. The beds were extremely comfortable. Public areas were very modern as... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Wade, thank you so much for your kind words. We are so very lucky to have a great team here that really cares about guest service – and it shows, so thanks for noticing. Funny you should mention the new look in the elevators. Both our elevators are brand new – both what the guests see and even behind the... More 

Mendon, Michigan
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 10, 2014

We have used this hotel a number of times in the last 4 years and have always been very satisfied. The staff has always been very helpful and courteous. I recommend this hotel to all my friends and family. If you ever have any problems, the staff will do their best to correct it in a timely manner. Kudos

Review collected in partnership with Best Western

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Marie, that is great to hear! Being a return guest is the greatest compliment one can pay to a hotel. You are right; we really do have a great team here. We couldn’t be prouder of them. I have already passed on your kind words to them. We hope to see you here again soon at the BEST WESTERN PLUS... More 

Connecticut
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 8, 2014

My wife and I spent three nights here in a king bed room at the beginning of April. The hotel is very clean, the rooms are spacious and well furnished, and the staff is friendly and more than willing to go out of their way to help guests. They serve a full hot breakfast buffet that is much better than... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thirdshf, thank you so much for your review! I’m so glad you and your wife enjoyed your stays with us. We are so lucky to have a great team here – they really care about our guests, and it shows. That was very smart of you to take advantage of our AARP rate. It’s a great deal. I’m sorry about... More 

Bowie, Maryland
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 8, 2014

Very noisy hotel. I could hear every conversation in the hallway from my bed and could also hear a lot of road noise despite being on top floor. Everytime the doors of neighboring rooms closed they slammed and shook the room. I would not recommend to those looking for a quiet retreat. The hotel is also showing its age. For... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Russ, thank you so much for taking the time to give us your feedback. We always learn so much from our guests. I’m so sorry you found there to be noise in the hallways. While this is clearly a busy time for hotels in Washington, DC there is no reason that outside noise should adversely affect your stay. I hope... More 

Aberdeen, Maryland
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 7, 2014

Rooms were clean, and spaceous. We had 2 adjoining rooms to put the kids in and had a great stay. Beds were comfortable. Breakfast was good. Got a few hours of swimming in on our stay. Overall, the price was good and we wanted a place outside of DC, so location was what we were looking for.

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Jaynetic, I am so glad to hear you and your family enjoyed your stay with us. While many of our guests are business travelers, we really are a very family hotel and have plenty of families in that want to see Washington, DC. There really is so much to offer in the Washington, DC area. We hope to see you... More 

nj
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 7, 2014 via mobile

Stayed while heading north to visit friends in nearby Potomac. The hotel is conveniently located off I270 making getting there and leaving very convenient. The lobby is large and well-appointed and the staff was generally pleasant and helpful. Our room, which had double beds, was clean and comfortable and didn't appear to be lacking. We chose the double beds because... More 

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thedime, thank you so much for your feedback. I’m glad you enjoyed your stay with us. Funny you should mention that there is no difference between our king bedded rooms and those with two double beds (other than the bed type). We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. Actually we... More 

Florence, Italy
Level Contributor
1 review
3 of 5 stars Reviewed April 1, 2014

Good room: big and confortable and excellent king size bed, clean, kind reception, internet , good breackfast, godd ratio quality/price, too far from metro, good if you have a car too far from everything

Review collected in partnership with Best Western

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Clara – thank you so much for taking the time to give us your feedback. Sounds like you really enjoyed your stay with us. We really have a great team and they really do care about our guests. While we are less than two miles from the metro, most guests use our free shuttle to get to the metro as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (96)
Viewed
Hotel & grounds (9)
Viewed
Dining (2)
Viewed
Room/suite (24)
Viewed
Business center/function rooms (9)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (49)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Rockville hotels
3.5 mi away
EVEN Hotel Rockville
EVEN Hotel Rockville
#3 of 16 in Rockville
4.5 of 5 stars 158 reviews
1.5 mi away
Cambria Hotel & Suites Rockville
1.1 mi away
Homewood Suites Rockville - Gaithersburg
Show Prices
Show Prices
Show Prices
1.2 mi away
Quality Suites
Quality Suites
#9 of 16 in Rockville
4.0 of 5 stars 161 reviews
1.3 mi away
Sleep Inn Shady Grove
Sleep Inn Shady Grove
#6 of 16 in Rockville
4.0 of 5 stars 202 reviews
1.4 mi away
Crowne Plaza Hotel Washington DC-Rockville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay