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All 15 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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75%
Ranked #4 of 15 hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed December 4, 2012
vegwell vegwell
  • Reviews (495)
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495 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Plus Rockville Hotel & Suites
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vegwell
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2012

I have a regular trip to NIH every 6 weeks and it really makes life simpler to know exactly where I will be staying. The Best Western Plus in Rockville has unbeatable prices for the area, but you don't feel like you are staying at any kind of budget hotel. Check in is simple, easy and friendly. The rooms that... More

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Great to have you back! As you know we have a great relationship with NIH. Not only do we have a great rate for their travelers, we have a perfect location for those coming to visit the NIH campus. Less than two miles from the metro that goes right to NIH, you are only steps away via our complimentary shuttle.... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 22, 2012

Positive - very decent free hot breakfast, ample free parking, free wi-fi, good-size room, comfortable bed, refrigerator, microwave and safe in room. Negative - the first room we were given had no heat. It was changed without a problem, and being very noise-sensitive I requested a room facing away from the highway. I was assured that the second room was... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking time to give us your feedback regarding your recent stay. I’m glad you found our guest rooms comfortable and enjoyed all the amenities we have to offer. I have to agree with you, our ample free parking free wi/fi and comfortable rooms are a real Plus. As you can see from the many reviews here, you... More

Newport News, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed here for one night with our young children. It was a very pleasant stay. The hotel was very clean. The beds were really comfortable and the staff was very nice and helpful. The hotel was pretty full the night we stayed as they had a middle school group staying there for a trip to DC. Despite being busy,... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your kind words. While many consider us a corporate hotel, I’m sure you will agree were are the ideal hotel for families and as you saw on your stay, tour groups. We are very selective in which student tour companies we work with. We want the kids and the adults around them such as yourself... More

Fort Lauderdale, Florida
Top Contributor
243 reviews 243 reviews
35 hotel reviews
439 helpful votes 439 helpful votes
4 of 5 stars Reviewed November 14, 2012

As you enter the double doors of this Best Western Plus, you notice the modern decor and are greeted by the friendly front-desk staff. Upon retiring to our room, which is a bit small and the bathroom quite cramped, we discovered that the heat was not working, nor was the phone to call the front desk. We were assigned a... More

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for giving us your feedback. I’m glad you found our staff friendly and willing to go out of their way to see you enjoyed your staff. We really are lucky to have such a great team. Also, I’m glad you enjoyed our breakfast. We have become famous for our complimentary buffet breakfast. It’s a great way... More

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed November 9, 2012

We wanted to sight see in DC but not pay the DC hotel prices. This was a great choice. We took advantage of the free shuttle to the metro station. We took the metro into DC instead of having to look for parking. The breakfast was nice. I enjoyed the waffles and the eggs were pretty good. The staff gave... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind remarks. We really are a little hidden gem. As a native from the Washington, DC area, I could not be prouder of what our city has to offer. Sadly it can be pretty pricy in downtown, so many of our guests love our great location with complimentary shuttle to the Metro that takes them right... More

Hartland, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

My family stayed here for 4 nights and found the rooms clean and comfortable, and the staff outstanding. The breakfast buffet was excellent, and a value of $30-$40 a day for a family of four. The workout room is medium sized but well equipped and stocked with fresh towels and cold drinking water. The staff busted their tails to help... More

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind words. I think you hit the nail on the head with your review. We do try our best to be the area leader in value and superior customer service. To be honest we have become well known for our incredibly friendly staff and our oversized complimentary hot full American breakfast buffet. We hope to see... More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2012 via mobile

The staff was great, but this hotel is dated, and to say it photographs well, is an understatement. We had window sills full of dead flies, but no mildew in the tub. They did serve breakfast, but it wasn't very good, the coffee was god awful. We were traveling with a baby, so we checked out early. The website had... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to give us your feedback regarding your stay. I will pass your comments about our great staff to our management team. We couldn’t be prouder of our team, and the countess compliments they receive. I would like to personally apologize that our website was not updated with our new restaurant hours. I am responsible... More

Waterford, VA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 25, 2012

I checked into this hotel this evening. The room was quite warm so I turned on the AC unit. Several hours later the room is warmer than when I arrived. I attempted to call down to the Front Desk and repeatedly encountered a busy signal over and over again. I went down to the Front Desk to explain the situation.... More

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your feedback. As you can see from other posts on this site, you did not receive the same quality of service we have become known for… and for that I apologize. While I can understand your concern to return to a hotel where your stay did not meet your expectations, I would hope you would... More

Oxford, Connecticut
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2012

Extremely convienent open air parking for 27ft Penske Box Trucks. Josh Greaser the bartender / server was awesome! Try the personal pizzas - I was surprised at how good they were. Quiet & clean lobby and rooms. Easy access to route 270 & Rockville Pike. Many food choices within a mile. Very Good breakfast buffet included.

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

First… let me tell you I’m in 100% agreement with our pizza! It’s great!! I can’t tell you how many late nights our pizza and or wings have been my dinner. Most travelers are reluctant to try “hotel food” and many times with good cause. But believe it or not, we actually make the pizza ourselves right on site. I... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2012 via mobile

When I read the raves about the free breakfast, I have to admit, I didn't believe it! But it was true and MORE! Real china, real coffee cups, real glasses for juice, real silverware and more. Fresh Scrambled eggs, not powdered, real bacon and sausage, delicious home fries, Danish, bagels, waffles, cereal, 4 kinds of juices, Got to see it... More

Was this review helpful? Yes
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thanks for your kind words… even if you were rather skeptical at first… haha. We really have become well known for our bountiful breakfast. It these challenging times, many hotels have cut back on their amenities… we have taken a different approach. We feel now is the time when travelers are really shopping for value. We are proud our hotel,... More

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
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Also Known As:
Best Western Plus Rockville Hotel And Suites
Best Western Plus Rockville Hotel Rockville
Best Western Rockville Hotel
Rockville Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Rockville #3 Business Hotel in Rockville #4 Family Hotel in Rockville #7 Romantic Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 renovated guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location convenient to work and play in Rockville and is just 12 miles north of the greater DC area, directly off I-270. Our hotel is near historical sites, government agencies and family attractions and we are the first choice for your I-270 Technology Corridor Hotel. ... more   less 
Number of rooms
164

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