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All 16 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
PATLADY Woodbridge, Virginia
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550 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodbridge, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The bed was very comfortable and the LG TV is very nice. The reception for some of the channels was not good and they froze up, but the picture is very sharp. Room is comfortable, has some updates, but you can tell that the hotel is old. Would probably stay here again in that it is very good for the... More 

Review collected in partnership with Best Western

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Senior Contributor
40 reviews 40 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I am a huge fan of the Best Western Franchise hotels. This one was a disappointment. We checked in late and tired. Our room seemed ok when we got into it but the very loud HVAC units on the roof of the building below our room 569 woke us up frequently during the night. Breakfast was below average for a... More 

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your interesting review. Our building has 7 floors which means that if the air conditioner noise on the "roof" bothered you, your room would have been on the seventh floor not the fifth floor as indicated. Our breakfast routinely gets great remarks and accolades due to the extensive nature of the offerings. That said, I believe that... More 

Vancouver, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel near Rockville. The rooms are clean, room service is excellent, and breakfast is nice. Internet works great. The hotel is a bit outside the town but it is 2miles away from Rockville center and close to the highway.

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind and informative review. We look forward to your return visit! More 

Silver Spring, MD
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed here 2 times- mainly because of convenience. But I thought the place presented well- clean, nice staff and the room comfortable. I liked having a microwave and a mini fridge in the room. However, it was cold in the room, and setting the heat up higher did not seem to do any good. There was also no heat... More 

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for choosing our hotel, we understand that there are many options and you choice is a vote of confidence. We look forward to your return visit! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I checked in to the hotel on a Wednesday night and everything was very nice. This morning while working on my computer my neighbors started with some music and conversation that was a little on the noisy side. i spoke with Tside who was very nice and immediately handled the situation. She told me to come to the front desk... More 

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you Tim, we always do our best to satisfy our guests and look forward to your next visit! More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was back in the DC area visiting family over Thanksgiving and remembered this hotel from my days living in the area. It was close to family, so made sense. The rooms are comfortable, the location is handy for highway or metro access and the staff is friendly and efficient. The free breakfast was suitable, and most would really like... More 

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for providing a thorough review for future guests. Not everyone - surprisingly - knows we offer a huge buffet with hot items such as bacon, sausage, eggs and potatoes. Our hotel's restaurant (closed on Sundays) is now offering hot soup as well. We look forward to your return visit! More 

Mendon, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel for families and couples. We find it very comfortable and convenient for our trips to Rockville. Easy access from 270. The staff is very helpful and friendly. The beds are comfortable and we loved the bedding.

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you! We look forward to your return visit next time you head this way. More 

Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed 8 days in the Best Western Rockville Hotel & Suites. I had a deluxe king room. I choose this room for three reasons. 1) It was cheaper than the Hilton where others in our group were staying. 2) They offered a free buffet breakfast every day (& it wasn't bad!) 3) Since I had a rental car,... More 

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your generous and thoughtful review based on your experiences. We also appreciate reviews that are detailed - and include exact situations such as those you outlined on your devices. We look forward to your return visit. Have safe travels and a joyous holiday season. More 

Palmhurst, TX, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great property at a great price. The lobby area got a little noisy and crowded in the evening with guests hanging out but no one seemed to mind too much. The exterior "smoking area" leaves a lot to be desired. No place to sit and very dark at night.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind review, especially the information about the smoking area. As a non-smoker, this can be easily overlooked in the grand scheme of things - but this is nevertheless an unacceptable position. We take our guest's feedback seriously and will do our best to look into the matter as quickly as possible, to see where we can... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

If you are going to be staying in this area for medical visits or just traveling, this is a great option and is nice, clean safe and affordable. I travel alot so having a suite option was very nice. close to several major medical centers.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your review, our location is ideal for out of town visitors with appointments at the many specialized facilities nearby. Hope all is well and please visit us again. More 

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville

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