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BEST WESTERN Plus Rockville Hotel & Suites

GreenLeadersSilver level
3.0 of 5
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1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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1 room 1 guest
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BEST WESTERN Plus Rockville Hotel & Suites
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671 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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    (671)
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Minneapolis, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Pros: The staff was friendly and the room was clean. Great value with free parking, breakfast and in-room wi-fi. Plenty of affordable restaurants to choose from along Rockvile Pike 3mins drive away. Conveniently located for family driving into DC for sightseeing. Cons: The AC was noisy and the pool closes at 8pm on weekend.

Review collected in partnership with Best Western

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West Pittston
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travel to the Washington DC area at least 5 times per year. The Best Western PLUS Rockville Hotel & Suites, Rockville, MARYLAND is always where to we stay due to the great location and for the price. It is a great value and the complementary breakfast is exceptional.

Review collected in partnership with Best Western

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Hampstead, United States
5 of 5 stars Reviewed yesterday NEW

Son-in-law at close military hospital. Location and value meant everything and this hotel delivered. A great choice. Safe, clean,and convenient. Breakfast choices were outstanding and worked for a variety of appetites. Workout center had a nice choice of equipment, which worked and was also clean. Kids appreciated the pool, jus like the adults. Good job.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rockville, United States
4 of 5 stars Reviewed 2 days ago NEW

Very nice place to stay. Rooms are clean and well maintained. The staff is very friendly and helpful. If I would return to the DC area, I would definitely stay here again.The free shuttle to the metro is a defiant plus.

Review collected in partnership with Best Western

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Rockville, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The room was not properly sound proof. The noise from hotels equipment outside and by the building penetrated the room and made sleeping impossible. I was dead tired and managed to fall asleep despite the noise. I woke up at 4 AM and the noise was too much to continue sleeping, so I went to the lobby. When I mentioned... More 

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We apologize for the apparent confusion about locations. We do not allow sleeping in the lobby and it is generally reported to the authorities so that the individual is escorted out of the building or provided with a different room. More 

Canada
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights in Rockville, travelling to DC everyday by Metro. Overall, the experience was excellent, especially considering the deals we got on the room. Our room was clean and very spacious, and we had no problems on check in or throughout our stay. The hotel front desk was very helpful in answering questions, and the hot breakfast... More 

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review. I apologize for the troubles with the door and would ask you to let us know which room you had just in case. The matter with the safes is one that we gladly remove from the bill if the safe was not utilized. Thanks again and we bid you safe... More 

Raleigh, North Carolina
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was great at this hotel. I was here for 2 night for a seminar. The rooms were clean and everything worked. The Internet was a bit slow but it's understandable with the hotel being busy. The only reason I didn't give the hotel a 5 is because it lacked the service part of staying at a hotel. I was... More 

Was this review helpful? Yes 1
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review. I apologize for the inconvenience with the towel incident and we are taking measure to remedy this in the future. I am sure it is an isolated incident and would welcome your next visit for another shot at a "5" score. Thanks again and we wish your safe travels. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The best part was when we walked out today 2 days early and prepaid. I booked 2 double rooms. One for me and one for my boys. They put us across the hall from each other. Which was fine. I was in my room getting ready to leave. I had left the door open by putting the metal lock between... More 

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to post your review, please provide the room number of this room that had all the problems as we feel that this post belongs to another hotel. We take pride in our operation and do our best to maintain our Plus Standards and we are monitored to that end. More 

Meadows of Dan, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Staff was friendly and helpful. Room was spacious and clean. I was there for 4 nights and housekeeping did an outstanding job every day. The room was clean and they did just the right amount of tidying. The bed was comfortable and the linens were nice. Overall great experience, would stay there again.

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for providing an objective review about your stay. It will help others who value genuine reviews from experienced travelers. More 

Philadelphia, Pennsylvania
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A fairly priced pet-friendly hotel staffed with extra nice personnel. Conveniently located by highway and only 5 minutes from city's nice Towne center. Breakfast is complimentary, is very complete and has best waffles we've had in years. Plus you can sleep in because is open from 7 to 11 AM.

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for posting your review, it will help our future guests when making a decision about their choice for accommodations in the area. We understand sleeping in on weekends for we extend our hours for convenience. We look forward to your next visit! More 

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