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All 15 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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75%
Ranked #5 of 15 hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Steele C Rockville, MD, United States
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502 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Rockville, MD, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great value, clean, well-run, excellent accommodations. Hotel's staff-operated Shuttle to Rockville Metro makes downtown and all of DC easily accessible. Ideally situated on the highway a short distance from Massachusetts Avenue and Connecticut Avenue. We will go back again and again when staying on the MD/Beltway side of DC while our son attends a nearby university. Outstanding value when you... More

Review collected in partnership with Best Western

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Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time I have been at this property for business meetings. Both times I had to stay overnight. The staff was super accommodating and the room was very nice. Clean, modern, and well equipped. The meeting space was just basic meeting space. BUT, I could tell they have done a lot of upgrades since my last stay... More

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your valuable review based on several experiences. It is further testament to the efforts of service minded staff members and our ongoing improvements to the building. The building has been around some time but that adds to the personality - plus, the advantage of huge rooms and suites for modest rates. Most newer buildings are... More

Bloomsburg, Pennsylvania, United States
1 review
2 of 5 stars Reviewed 1 week ago

My husband and I and our two children had been traveling for several hours from the Outer Banks and decided to stop at this hotel to spend the night before continuing our trip home to Pennsylvania. Although it was 11 PM when we stopped, we did not get settled into a room until almost 12:30 AM! First, we were sent... More

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Wow - what an experience! Your experience was truly one in a million. TV issues causing you to shift rooms twice and a flat tire on the cart... at almost mid night. Then, there was no manager on Sunday morning to discuss your situation upon check out. Reminds me of my worst days at work two decades ago. It would... More

Marquette, United States
1 review
3 of 5 stars Reviewed 1 week ago

You can hear and understand the conversation in the next room, just saying. Also the fitness room opens at 6AM the treadmill woke me up before 6 even though it was two floors down. The front drop off area is in poor condition with a curb in front of the front door.

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear David, We apologize for any inconvenience you experienced during your stay. The "noise" factor is not usually a problem and perhaps the guests next to you were not using their good hotel neighbor skills - it happens now and then. Adding and compounding your dilemma, there was a health focused guest pounding away on the tread mill - this... More

Naples, FL, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel was an OK hotel. The room was clean, which is the most important factor. The breakfast was pretty good. Be careful when you check out if you haven't used the safe. There is a $1.50 charge for use of safe and you have to indicate at check out that you didn't use the safe or you'll be charged.... More

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your review and advice to others looking to stay with us. We do our very best to inform each and every guest about our amenities and in particular the safe. The safe fee along with all other room charges are in plain sight and normal print for review by the guests prior to submitting the charges. We... More

Knoxville, Pa.
1 review
4 of 5 stars Reviewed 1 week ago

We recently traveled to DC for a family vacation. The location of the Best Western was great because of the shuttle taking you to the metro and also picking you back up. I would like to see more food offered at the restaurant and maybe queen size beds, The staff was very friendly and helpful. I would recommend anyone to... More

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hi Linda! I am glad you found our shuttle amenity useful - this is something we endeavor to make sure all visitors, especially those that are on the fence realize about staying at our hotel. We are making notes on all suggestions such as yours for future improvements as they are available and approved. We look forward to your next... More

GALVESTON
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Quality and service of this hotel was overall very good. Very reasonable cost for the three days we spent there sightseeing in DC and Virginia. And it was nice to have a shuttle to the Metro stop. We were a little disappointed that the restaurant was not open on Sunday evening. The last thing we felt like doing was leaving... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for taking the time to detail your experience with us. I can relate to those times that one just doesn't have the energy or desire to take one more step. That's when our helpful staff takes the extra step to please, and if we know, we can help; your testament is proof. I'm glad we could help and... More

Lewisburg, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently traveled to the Washington area with my family. Everyone enjoyed our stay at the Best Western. The staff was very friendly and helpful. The rooms were pleasantly comfortable. We were able to take the train into D.C. and come back and relax after our days of touring. The kids enjoyed the swimming pool and we started each day... More

Was this review helpful? Yes 1
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind remarks, they are all shared with staff and we do our very best to make everyone's stay pleasant, comfortable and memorable. Service is number one with our staff! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights to attend the 2014 International Convention of Jehovah's Witnesses at FED-X Field, with 68,000 friends from 27 different countries. Starting and ending each wonderful day in this Hotel completed a near perfect trip. I would recommend staying at this Hotel without reservation, so go ahead and make one yourself!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your glowing comments and warm recommendation! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night at this hotel and was pleasantly surprised by the size of the room and its cleanliness. Quick check in with prior special request for additional towels taken care of. Quick access to Metro and conveniently located off I 270.

Was this review helpful? Yes 1
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your time while sharing your experience at our hotel and the area. We look forward to your return visit. More

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Rockville #3 Family Hotel in Rockville #4 Business Hotel in Rockville #7 Romantic Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
Number of rooms
164

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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