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All 15 Rockville hotels

BEST WESTERN Plus Rockville Hotel & Suites

3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
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Ranked #4 of 15 hotels in Rockville
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Brandy N Gainesville, United States
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435 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Gainesville, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Easy check-in, quiet, good view. Any issues were handled quickly, my key lock wasn't working and maint. came right up to fix the problem. I had an animal and check in for the cat was quick with no issues and check out was a snap as well.

Review collected in partnership with Best Western

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Ocean View, DE, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I frequently am called to the Washington DC Metropolitan Area/Rockville MD for contract work with the Federal Government. The room rates are very reasonable for the area, and with my Platinum Best Western Rewards card I have no problem obtaining an upgrade to an available suite, or extending my reservation if necessary. The breakfast buffet usually features scrambled eggs, cooked... More

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Howard, extending a stay to make a mini family vacation is very smart! While we host many corporate and government travelers, we are also one of the favorite choices for families as well. Kids just love our make your own waffle station. Many government travelers chose to book a suite. Our suite rates are STILL under per diem. Combine that... More

Raleigh, NC
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great stay in this beautiful hotel. The rooms were clean, warm, and inviting. Breakfast was well beyound wha we expected. The front desk always had a smile and hello for us whenever we passed them. The rooms were up to date...probably less than 1 year old. The beds were extremely comfortable. Public areas were very modern as... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Wade, thank you so much for your kind words. We are so very lucky to have a great team here that really cares about guest service – and it shows, so thanks for noticing. Funny you should mention the new look in the elevators. Both our elevators are brand new – both what the guests see and even behind the... More

Mendon, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

We have used this hotel a number of times in the last 4 years and have always been very satisfied. The staff has always been very helpful and courteous. I recommend this hotel to all my friends and family. If you ever have any problems, the staff will do their best to correct it in a timely manner. Kudos

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Marie, that is great to hear! Being a return guest is the greatest compliment one can pay to a hotel. You are right; we really do have a great team here. We couldn’t be prouder of them. I have already passed on your kind words to them. We hope to see you here again soon at the BEST WESTERN PLUS... More

Connecticut
Top Contributor
87 reviews 87 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent three nights here in a king bed room at the beginning of April. The hotel is very clean, the rooms are spacious and well furnished, and the staff is friendly and more than willing to go out of their way to help guests. They serve a full hot breakfast buffet that is much better than... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thirdshf, thank you so much for your review! I’m so glad you and your wife enjoyed your stays with us. We are so lucky to have a great team here – they really care about our guests, and it shows. That was very smart of you to take advantage of our AARP rate. It’s a great deal. I’m sorry about... More

Bowie, Maryland
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Very noisy hotel. I could hear every conversation in the hallway from my bed and could also hear a lot of road noise despite being on top floor. Everytime the doors of neighboring rooms closed they slammed and shook the room. I would not recommend to those looking for a quiet retreat. The hotel is also showing its age. For... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Russ, thank you so much for taking the time to give us your feedback. We always learn so much from our guests. I’m so sorry you found there to be noise in the hallways. While this is clearly a busy time for hotels in Washington, DC there is no reason that outside noise should adversely affect your stay. I hope... More

Aberdeen, Maryland
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were clean, and spaceous. We had 2 adjoining rooms to put the kids in and had a great stay. Beds were comfortable. Breakfast was good. Got a few hours of swimming in on our stay. Overall, the price was good and we wanted a place outside of DC, so location was what we were looking for.

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Jaynetic, I am so glad to hear you and your family enjoyed your stay with us. While many of our guests are business travelers, we really are a very family hotel and have plenty of families in that want to see Washington, DC. There really is so much to offer in the Washington, DC area. We hope to see you... More

nj
Top Contributor
67 reviews 67 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed while heading north to visit friends in nearby Potomac. The hotel is conveniently located off I270 making getting there and leaving very convenient. The lobby is large and well-appointed and the staff was generally pleasant and helpful. Our room, which had double beds, was clean and comfortable and didn't appear to be lacking. We chose the double beds because... More

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thedime, thank you so much for your feedback. I’m glad you enjoyed your stay with us. Funny you should mention that there is no difference between our king bedded rooms and those with two double beds (other than the bed type). We pride ourselves on the fact that we offer consistent amenities throughout all our rooms as suites. Actually we... More

Florence, Italy
1 review
3 of 5 stars Reviewed 2 weeks ago

Good room: big and confortable and excellent king size bed, clean, kind reception, internet , good breackfast, godd ratio quality/price, too far from metro, good if you have a car too far from everything

Review collected in partnership with Best Western

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CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Clara – thank you so much for taking the time to give us your feedback. Sounds like you really enjoyed your stay with us. We really have a great team and they really do care about our guests. While we are less than two miles from the metro, most guests use our free shuttle to get to the metro as... More

Lebanon, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked 2 nights at the Best Western PLUS Rockville Hotel & Suites because they offered courtesy transfer to the Metro station for service into Washington DC. Staying at a suburban hotel near the Metro line is much less expensive than staying in the city where traffic is a nightmare and parking impossible. This was the first time I'd stayed... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Shelby, thank you so much for your kind words! I have to agree with you – staying outside DC but no the Metro line is a great way to cut your costs… and your aggravation. With our free parking and free shuttle it’s the perfect way to see the city. Many people prefer that as to not have to worry... More

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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Best Western Rockville
Rockville Best Western
Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Rockville
#3 Family Hotel in Rockville
#3 Business Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
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