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Sheraton Rockville Hotel

3.5 of 5 920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
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Sheraton Rockville Hotel
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202 reviews from our community

Traveler rating
    70
    71
    34
    15
    12
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43
35
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Rockville Hotel
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08081
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2010

When we arrived there the rooms that were previous booked was not available. Further, when we asked for the rooms that were adjoining and confirmed,James (with his rude self ) told us that they don't have adjoing rooms and that the original rooms we book does not exist. There were 3 adults and 3 kids. We were forced to stay... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Trinihotnspicy, I apologize you were not given adjoining rooms as you have requested. Due to the limited number of adjoining rooms the hotel has (2 on each floor) - we can never guarantee adjoining rooms, but we can take the request. Everyday we print out the day's arrivals with everyone's requests. This would include: cribs, high floors, low floors,... More 

Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 1, 2010

From the minute we checked in to the minute we checked out, our experience at this Sheraton was A+. The staff was attentive and helpful going out of there way to make sure our stay was perfect. We traveled with our kids and our parents and we all felt the same way. The rooms were modern and clean. An indoor... More 

Was this review helpful? Yes 2
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear KidWorkTravel, I am so happy that you had a wonderful stay with us earlier in June. All of our team members strive for excellent customer service, and are eager to meet all of your needs. Thank you for the A+ grade on our service - it is truly appreciated. We will see you next time you travel to the... More 

Rockville, Maryland
1 review
3 of 5 stars Reviewed April 29, 2010

i have been there for ( 24 NIGHTS) .. v. long stay ... everything was good spaicially front desk guys , room was also comfortable .... but some of our clothes was stolen !!! ... we report that to the management .. here started the disaster they keep telling us its under investigation for 2 weeks ... very careless &... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Adel36, As it was discussed during your stay with us, we exhausted all of our resources in an effort to satisfy you and your family. I personally reviewed 36 hours of video tape to see if I could track the bag of clothes you state was missing. I also gave you the information to our Loss Prevention Department on... More 

Newark, Delaware
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 12, 2010

I stayed at this hotel for two nights and Sheraton Rockville quickly became my favorite hotel in DC area. The room and the lobby are super clean and comfortable. The lobby is really well-decorated with fire place and small Bamboos. The room was big enough. The bathroom was a good surprise :) The bed was very comfortable and the linens... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Palmimp, Thank you for your kind words on Tripadvisor, it is truly appreciated. I am so very happy that you enjoyed our clean and comfortable accommodations. We are constantly trying to improve the hotel everyday, which means bettering our guest service or our hotel product. Again, thank you for staying with us and we will see you at the... More 

RI
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 1, 2010

Stayed here two nights for business in February. It's tough to rate location and value, as that all depends on your personal budget and where you may need to go, so I erred on the side of complimentary for both of those ratings. Aspects of the hotel that were a plus: Check in was speedy and handled with courtesy; request... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear smapdi, Thank you for giving us your feedback on your latest stay at the Sheraton Rockville hotel. We have read your suggestion for improvement and have fixed our phone system as well as the faucet installation in your bathroom. Again - thank you for your feedback and we look forward to seeing you again. Thanks, Milan Patnaik More 

Prescott, Arizona, USA
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 3, 2009

i have stayed at this hotel many times since it opened, as it is convenient for family visits. each stay gets better. the rooms are not huge, but the beds are super comfortable (and i am quite picky about my sleeping comfort), the shades keep the room nice and dark in the morning and i love the wall-mounted flatscreen tv.... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear om_sweet_om, I wanted to take time to thank you for your most recent visit with us at the Sheraton Rockville Hotel and for your kind words about our establishment. We are truly pleased that you had a wonderful stay! Like you our guests do enjoy the complimentary in room Starbucks Coffee, the huge flatscreen TV with HD channels and... More 

MD
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2009

I love this hotel and I actually convinced my boss to host a training session there, however, I was a little disappointed when I had to stay there myself and found out that there is no back entrance. Imagine someone who carries heavy luggages and parks in the back of the hotel and has to go all the way to... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear hfy200, Based on your comments we are going to start working on plans to make our back entrance available for guests. I definitely understand that carrying your luggage to the front of the building can be an inconvenience. We want you and all of our guests to know that we hear you loud and clear and we are committed... More 

Las Vegas, Nevada
Top Contributor
175 reviews 175 reviews
58 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed September 14, 2009

I was very pleased with the Sheraton Rockville. The hotel is located in the King Farm development and is surrounded by a safe, master planned residential neighborhood. The area had a real "homey" feel to it and was very safe and new. The hotel had free surface parking but it is located very, very close to a very busy highway.... More 

Was this review helpful? Yes 2
New York, NY
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 8, 2009

Stayed here the weekend of Aug 28 to visit the DC area. Staff was friendly and attentative, no problems checking in or out. Room was nice and clean, the shower was nice. It's not really close to anything you would have to go for a 5-10 min drive to find anything decent to eat. It's relatively close to public transportation... More 

Was this review helpful? Yes 2
Central, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 17, 2009

Stayed for a single night in July of 2009 for business. Hotel was easy to check in, hotel is on the smaller-medium size makes getting anywhere within it pretty easy. Mulitpurpose rest/bar area, which is not always a given at sheratons is open until 11:00 for a quick dinner or drink and then available for site or buffet breakfast by... More 

Was this review helpful? Yes 1
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Additional Information about Sheraton Rockville Hotel

Address: 920 King Farm Blvd, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
Number of rooms: 155
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Also Known As:
Sheraton Rockville
Rockville Sheraton

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