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Sheraton Rockville Hotel

3.5 of 5
920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
Ranked #4 of 15 hotels in Rockville
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135 reviews from our community

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Traveler rating
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    45
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Date Rating
Arnold, PA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 8, 2013

I booked 2 rooms at the Sheraton Rockville in Rockville, MD. We did not check in until 8:00 pm, well after the time that rooms should be ready. Despite booking in advance with a request for a connecting room, we could not get a connecting room. At first, the hotel rooms were across the hall from one another, this was... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
April 10, 2013

Dear KV, I would like to sincerely apologize for the unfortunate experience during your last stay. I would love to speak with you if you have the time to give me a call. I hope the points my AGM purchased was sufficient compensation. This is not the expectation for any guest. I would like to see what I can do... More

Brookville, Pennsylvania
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 3, 2013

I travel to the DC area six to ten times a year and vary where I stay. Up to this point, near the Mall in DC or in Arlington have been my two most favorite locations. I am adding this to the list for a couple of reasons. First, it was very affordable. I paid $67 per night plus taxes... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
April 10, 2013

Dear Sal Paradise, Thank you so much for taking the time to let us know how you enjoyed your stay. We are delighted you have a new favorite hotel. I hope to meet you on your next visit. We do have a shuttle that will take you 3 miles of hotel. We have an espresso machine that will take care... More

Tampa, Florida
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2013

I stay here frequently and really like the folks and accommodations. Where they utterly fail is the club level benefits. DO NOT PAY EXTRA FOR THIS! When I have stayed on multiple occasions, the club evening includes a small bowl of humus, 1/2 bag of crackers, 1 sliced cucumber and a handful of other cold veggies. It is reasonable to... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
March 8, 2013

Hello to you in Tampa, I hope the weather is fabulous! Thank you so much for taking the time to let us know about your most recent stay. I want to let you know I take the feedback very seriously and we have acted on your comments. I hope you will comeback and see the changes to our offerings and... More

Seattle, Washington
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 4, 2013

Especially if you can get the rate I got ($64 AAA rate), this place is worth considering. The hotel is located in a new development just off of I-270 in Montgomery County. There's not much in the immediate area, but you're not far from shopping, dining, etc. Without traffic I drove from National Airport in about 25 minutes. In rush... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
March 8, 2013

Hello to you in Seattle, Thank you so much for taking the time to let us know about your most recent stay. We do have a shuttle that goes to the Metro station and a 3 mile radius of the hotel. I really appreciate your feedback regarding our offerings and we have acted on your comments and made some changes... More

Arlington, Virginia
Top Contributor
124 reviews 124 reviews
31 hotel reviews
Reviews in 53 cities Reviews in 53 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

After giving birth to our daughter nearby, I was discharged but our daughter remained in the NICU. We wanted to be close to the hospital so we stayed several nights. We didn't get to enjoy the hotel much, thanks to the circumstances, but during our stay we relied on the staff a lot for assistance. Our room was very nice... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
March 8, 2013

Good day to you in Arlington, VA, Congrats from our family to yours. We are delighted we could accomodate your stay and make this stay a stress free stay. I totally understand the anxiety. We hope to see you soon. Thank you for taking the time to tell us about your stay. Best wishes, Stacy Smith More

Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2013

We stayed at the Sheraton for 5 nights and I would give it a solid 3 out of 5. The location is great. Right off of the highway and less than a 10 minute drive to the metro. It's located in King Farm, which is a self-contained housing development so there are restaurants and stores within walking distance. The location... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
February 8, 2013

Dear Valued guest, Thank you so much for taking the time to provide your feedback. As we strive to learn from the valuable feedback our guests provide. I would like to know if you could possibly give me a call to provide more information regarding your opinion of the front desk team members? I am hoping you will return and... More

boston
Top Contributor
65 reviews 65 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed January 23, 2013

I used Hotwire to get a great rate on this hotel for a one-night stay to attend a funeral in the area. Several other friends and family did the same and we all thought the hotel was great. The staff could not have been friendlier or more helpful. They gave you the impression that they were generally happy to have... More

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
February 8, 2013

Hello from the Sheraton Rockville, I am delighted you enjoyed your stay. I am the General Manager and thank you for taking the time to provide your feedback. If you could give me a call, regarding your thoughts regarding the front desk, I would really like to make this a learning experience for our team. As we strive to be... More

Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 21, 2013

If you are a business traveler or weekend warrior looking to save money and still be within metro distance to Washington DC then this is the place for you. The hotel is clean, well appointed, and offers free wi-fi. Parking is also free and there is a coffee maker in the room. The best part about the room was the... More

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
January 23, 2013

Thank you so much for staying with us. I am delighted you enjoyed your stay. We look forward to seeing you again. Best wishes, Stacy Smith More

New Jersey
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 3, 2013

I stayed here one week night about a month ago. I paid $80 including tax which I thought was very reasonable. Had to be in Rockville for a seminar on a Friday. Got to the hotel early on Thursday because I drove down from NJ and wanted to avoid the DC traffic. Checked in at 3PM with no issues. Used... More

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
January 23, 2013

Thank you so much for staying with us. We look forward to seeing you again! Best wishes, Stacy Smith More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 20, 2012

I was pleasantly surprised by the low cost of the room and the very quick check-in. Everything about my stay was great, up until I needed a little customer service. The day I checked out I realized I had left my watch in the room. I knew exactly where it was, so I thought it would be a simple retrieval.... More

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review
December 21, 2012

Dear valued guest, Let me introduce myself, I am Stacy Smith the General Manager. I want to sincerely apologize for the lack of service receieved. This is not anything I tolerate. As you can see other comments this is not the normal level of service either. Since this is the first time I am aware of this issue, I would... More

 
 
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Additional Information about Sheraton Rockville Hotel

Also Known As:
Sheraton Rockville
Rockville Sheraton
Address: 920 King Farm Blvd, Rockville, MD 20850
Phone Number:
Region: United States > Maryland > Rockville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Rockville
#6 Family Hotels in Rockville
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Rockville Hotel is part of the beautiful planned development of King Farm, surrounded by lovely bike and walking paths and minutes from the area's restaurants, boutiques & coffee shops. ... more   less 
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Sheraton Rockville Hotel
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