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Sheraton Rockville Hotel

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920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
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Sheraton Rockville Hotel
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219 reviews from our community

Traveler rating
    78
    75
    36
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Spacious rooms and nice comfortable bed. Staff at front desk wearing glasses (sorry forgot the name) very understanding and helpful. Friendly manager too. Had some issues in the room with hot water. Takes about 10 minutes to get the hot water and have to keep the water running. Guess because of the corner room. They offered to change the room... More 

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Manila
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended a meeting in Rockville and this hotel shuttled the participants from the hotel and back at any time of the day. Most hotel shuttle service would just bring guests in the morning and pick up after the meeting. And not only to the hotel but also to the metro station as well. Likewise, the staff were efficient and... More 

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Stockton, NJ
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed easter weekend for a night. Slept late on Sunday and just missed free breakfast buffet due to a misunderstanding re end time. Kudos to Desta who saw our disappointment and made up breakfast plates giving us anything we wanted that was on the buffet. His response when we thanked him was that he always tried to make people... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear OrbeaLiege, I am so glad that you were taken care for breakfast and left happy! Desta is a treasure and so good at taking care of our guests - he has been here since the hotel opened. We are lucky to have him on our team. Our team at the Sheraton Rockville enjoys taking care of all our guests... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My son and I stayed at the Sheraton Rockville for his Spring break. Due to the high rates during the week of DC hotels - we decided to stay at a hotel that is near a metro station. So glad we stayed here. Parking was free (not the case in DC), hotel is in a suburban area, yet only a... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear NWclassof1975, I am so glad that our hotel team exceeded your expectations at every turn. I can't wait to share your review with Allie and Serol and the entire hotel team to let them know how much you enjoyed your week! As well as telling the housekeeping and engineering team that you appreciated the cleanliness and both inside and... More 

Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last weekend. I needed a place to stay after flying in to IAD and not wanting to drive all the way back to Hagerstown. I am a long time SPG member. I found this on Expedia. It was an amazing rate - perhaps being a Saturday night. The property location was right off the highway. Its a recently... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Spgtraveler1962, I couldn't be happier to read your review and as a SPG Platinum guest I know you have seen your fair share of Starwood hotels so it means that much more to know you want to return and recommend us to others! Thank you for taking the time to share your experience and I hope that if your... More 

Reading, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Granted we did book our room with this hotel online thru expedia. and granted we did look at a lot of hotels in that area. but when we arrived at the hotel checked in, and went to our room we realized that we were not getting a complimentary breakfast as the online listing said. Seems you have to be a... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Nancyk04, In reading your review I understand that there may have been a disconnect between what you thought were reserving from the company you were using and what your actual reservation was and I am sure that was frustrating. I am sorry for the confusion and I will work with the vendor to be sure there is no unclear... More 

Deep River, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel last minute through hotwire...and what a treat it was. Helpful and friendly front desk staff, great location for travellers (just off I270 north of Bethesda), close to supermarkets/restaurants.. And the room itself was awesome, lovely comfy beds, super clean, perfect room temperature. No fridges though, which was odd but for one night didn't matter. Starbucks coffee in... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Edwadleigh, It is always wonderful to hear when we exceed the expectations of a guest with our friendly staff and our clean hotel not to mention the great location! Next time your travels bring to the area we are also happy to supply a refrigerator by request if needed you can even let us know when you book your... More 

New York City, New York
Top Contributor
61 reviews 61 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a SPG Gold member, and I stayed at this hotel for more than 3-4 times throughout the years when I visit back to Maryland. I select this hotel to stay at because the price is affordable and is a close drive to my relatives. The last time I've visited was probably 2 years ago, so I was surprised to... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Babielo, What a wonderful review to read from a return guest! I am so glad that you took notice of the changes that were made during our total hotel renovation in 2014. In addition to that it is great to hear the service you received reflects the changes we have made to improve our guest experiences with more staff... More 

Olney, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We live in Olney. Not too far, but not too close. We wanted to avoid staying in DC, so we picked this hotel. We usually like Starwood hotels. Very modern and hip. This hotel is not out there like a W, but also not so old fashion like a St Regis. Perfect balance. My wife and I were just planning... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Olney, The "Perfect Friday Night Out!" means you have to come back! So glad to hear you had a wonderful evening and that our hotel team could be a small part of it. From our Sheraton Sweet Sleeper, to a clean room and wonderful service I am so glad we checked off all the boxes for you and your... More 

Los Angeles
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay at the Sheraton Rockville was short and sweet. I am a gold SPG member and was on the club level. This was perfect for this business traveler! I enjoyed access to a nice breakfast in the morning and a lite snack or granola bar/apple when I returned in the evening. They leave water, soda and coffee/tea out for... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Erika, it is always good to hear all sides of a travelers experience and I want to thank you for such a complete review! I am happy the Sheraton Rockville took care of your needs from the club level amenities to the staff service! I have asked the Chief Engineer to look into the hot water control and pressure... More 

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