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Sheraton Rockville Hotel

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920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
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Sheraton Rockville Hotel
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215 reviews from our community

Traveler rating
    76
    74
    35
    18
    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Hagerstown, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here last weekend. I needed a place to stay after flying in to IAD and not wanting to drive all the way back to Hagerstown. I am a long time SPG member. I found this on Expedia. It was an amazing rate - perhaps being a Saturday night. The property location was right off the highway. Its a recently... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Spgtraveler1962, I couldn't be happier to read your review and as a SPG Platinum guest I know you have seen your fair share of Starwood hotels so it means that much more to know you want to return and recommend us to others! Thank you for taking the time to share your experience and I hope that if your... More 

Reading, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Granted we did book our room with this hotel online thru expedia. and granted we did look at a lot of hotels in that area. but when we arrived at the hotel checked in, and went to our room we realized that we were not getting a complimentary breakfast as the online listing said. Seems you have to be a... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Nancyk04, In reading your review I understand that there may have been a disconnect between what you thought were reserving from the company you were using and what your actual reservation was and I am sure that was frustrating. I am sorry for the confusion and I will work with the vendor to be sure there is no unclear... More 

Deep River, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked this hotel last minute through hotwire...and what a treat it was. Helpful and friendly front desk staff, great location for travellers (just off I270 north of Bethesda), close to supermarkets/restaurants.. And the room itself was awesome, lovely comfy beds, super clean, perfect room temperature. No fridges though, which was odd but for one night didn't matter. Starbucks coffee in... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Edwadleigh, It is always wonderful to hear when we exceed the expectations of a guest with our friendly staff and our clean hotel not to mention the great location! Next time your travels bring to the area we are also happy to supply a refrigerator by request if needed you can even let us know when you book your... More 

New York City, New York
Top Contributor
61 reviews 61 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a SPG Gold member, and I stayed at this hotel for more than 3-4 times throughout the years when I visit back to Maryland. I select this hotel to stay at because the price is affordable and is a close drive to my relatives. The last time I've visited was probably 2 years ago, so I was surprised to... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Babielo, What a wonderful review to read from a return guest! I am so glad that you took notice of the changes that were made during our total hotel renovation in 2014. In addition to that it is great to hear the service you received reflects the changes we have made to improve our guest experiences with more staff... More 

Olney, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We live in Olney. Not too far, but not too close. We wanted to avoid staying in DC, so we picked this hotel. We usually like Starwood hotels. Very modern and hip. This hotel is not out there like a W, but also not so old fashion like a St Regis. Perfect balance. My wife and I were just planning... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Olney, The "Perfect Friday Night Out!" means you have to come back! So glad to hear you had a wonderful evening and that our hotel team could be a small part of it. From our Sheraton Sweet Sleeper, to a clean room and wonderful service I am so glad we checked off all the boxes for you and your... More 

Los Angeles
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Sheraton Rockville was short and sweet. I am a gold SPG member and was on the club level. This was perfect for this business traveler! I enjoyed access to a nice breakfast in the morning and a lite snack or granola bar/apple when I returned in the evening. They leave water, soda and coffee/tea out for... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Erika, it is always good to hear all sides of a travelers experience and I want to thank you for such a complete review! I am happy the Sheraton Rockville took care of your needs from the club level amenities to the staff service! I have asked the Chief Engineer to look into the hot water control and pressure... More 

New York City, New York
Top Contributor
55 reviews 55 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week for business. Front desk was friendly and Room was clean and comfortable. Had Breakfast in the restaurant every morning (had a buffet a few times that week) food was good and servers were friendly. Had room Service every night again food was good and servers were friendly (think he wanted more tip since I did... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Traveler, I love reviews that tell me so much about my hotel from your perspective! Thank you for taking the time to go through your stay and speak to so many different aspects. But if you had only written one sentence I would be thrilled with: Friendly, clean, and comfortable. That's a great description of our hotel and what... More 

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good for a night or two. Lobby ok, gym pretty darn good, has a small pool, and a restaurant (did not try it). Hotel generally clean. Rooms spacious, and clean. Had no issues. Parking was fine, great access to major highway and close to commercial stores

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Traveler, I am so glad you were happy with your stay! I see you took advantage of the gym and hope the next time you stay with us you are able to enjoy even more of our amenities. We all know a clean hotel room is expected and a problem free stay allows you to make the most of... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed February 24, 2015

Nice hotel except the heating unit is VERY loud. Cycles on and off all night. Impossible to sleep. Everything else about the hotel was fine. Not sure why you have to write 200 characters in the space.

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Tony, I am sorry to hear the heater in your room was loud during your stay. Our housekeeping and engineering teams try to catch any equipment issues before our guests encounter them but sometimes they happen first with you our valued guests and I apologize that it sounds like this happened with you. As soon as we find a... More 

Severn, Maryland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

My husband and I got a great rate and stayed the weekend as an anniversary celebration. Check-in went smooth and the front desk personnel were very friendly and informative. The location of the hotel was right off the highway with quite a few restaurant across the street. On the second night of our stay it snowed. We probably got around... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Joyce, WOW - what a weekend you chose to spend with us! Your anniversary and record temperatures and snowfalls! I was so proud of our team that weekend - as you can imagine many couldn't make it to the hotel - I am so glad you saw what a wonderful group of people work here and that they took... More 

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