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All 15 Rockville hotels

Sheraton Rockville Hotel

3.5 of 5 Hotel   |   920 King Farm Blvd, Rockville, MD 20850
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Ranked #9 of 15 Hotels in Rockville
A recent review
4 of 5 stars reviewed 1 week ago
John S Sarasota, Florida
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191 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Sarasota, Florida
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is located in a business district and is a little smaller than the average Sheraton. There is ample parking, a shuttle is available for your convenience as long as it's within a 3 mile radius. The metrorail is a short distance away and the hotel shuttle does offer service to and from. The gym is small but nicely... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Very disappointed in this booking. It was maybe a three star lodging at best. Badly configured bathrooms. Hotel requies large hold on card when you book via another site at check-in. Location very far away from business district.

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Brent S, Thank you for taking the time to provide us with your feedback. I regret that we were unable to meet your expectations during your recent stay. While we strive to provide the most current and detailed information with regards to our rooms, location and policies for all our guests, it is possible that the website will not... More

nc
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Sheraton is on the smaller side and located in a business park area right off of the highway with ample land so free parking was available! Additionally, rooms were large with black out shades, bottled water, Starbucks coffee, excellent bedding and plenty of towels. Only negative was that the bathroom did not have a lock on it. We used... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Me and my team are so happy to hear that you enjoyed staying at our "boutique" size Sheraton that was just recently renovated. The entire team strives to make each guest stay comfortable and I am glad that the hotel met your needs. We would love to have you stay with us again and hope to see you soon! Safe... More

Hamilton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent! !!! The best stay ever. We got free upgrade, staff was very friendly. Complimentary coffee on our floor with free breakfast. Me and my family would definitely stay there again and recommend to everyone!

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

It is our goal at every level of the hotel to meet the needs of our guests and their families and exceed their expectations and it sounds like we succeeded. The highest compliment we can receive is to be recommended to others so thank you so very much. We hope to see you on your next trip to the Rockville... More

Grafton, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was beautiful and comfortable. It is a little bit outside DC which was perfect for me when dropping off my child to college. Traffic wasn't bad into the city and I much prefer the location of this hotel and the free and ample parking. Staff was very courteous, room was spacious with plenty of amenities (but no fridge).... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dropping a child off at college can be exhausting and stressfull I am so glad that the Sheraton Rockville was able to provide you with a quiet convenient get away while performing such an important task. I hope you come back and stay with us for Parents weekend! Safe travels! More

White Lake, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was nice, well located and easy to get to. Room was reasonable size and was clean and quiet. Beds were firm but comfortable. Staff was friendly and accomodating and all rooms have free in room wi-fi. My only complaint, such as it is, is that there are no refrigerators in the rooms. I will likely stay here in the... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Thomas D, I am so glad to hear that you were pleased everything in the hotel and I happy to let you know that we do have refrigerators available upon request. So the next time you are in the area we look forward to seeing you again and if you need anything extra at all please do not hesitate... More

Fayetteville, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

I stay here several times a year. The hotel is clean and generally quiet. Rooms are comfortable and they're finally providing free in room wifi. Staff is always friendly. Very central location and close to public transportation.

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Kathy S, Thank you for your continued loyalty to Sheraton Rockville. We are a compact Sheraton Hotel in the heart of Upper Montgomery County and we are convenient to highways, connecting you to Gaithersburg, Rockville, Bethesda and the great Washington, DC Metro area. Public transporation is an easy connection with our complimentary shuttle to the local METRO (subway) station.... More

Orlando, Florida
Top Contributor
91 reviews 91 reviews
30 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 28, 2014

Recently stayed one night which was a very good experience. The hotel appears to be new, very clean and comfortable. King room was large and well equipped, bed was very comfortable. Free coffee/tea availabile in the lobby in the morning. Fitness center was well equiped for both cardio, weights and floor work.

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear HJFHJS, Thank you for staying with us recently at Sheraton Rockville. I am glad to see that you found the hotels 2014 renovations in our rooms and public space to your likiing. Please come again and enjoy the many things to do in Rockville and the great Washington, DC area. Safe Travels! More

Columbus, OH
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 17, 2014

CONS: Skeleton staff for hotel of this size. Poor housekeeping. Poor knowledge of Starwood policy and promotions. Not terribly professional staff. Club level unimpressive. PROS: Modern, luxurious decor. Room size. Bedding. Bathroom. Location. FRONT DESK and MANAGEMENT: BAD A few weeks before the my stay I found a better rate and submitted it for approval through Starwood’s Best Rate Guarantee.... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Lucky Bunni, Thank you for taking time to share your positive and negative impressions of the hotel and staff from your recent stay. I am sorry to hear that you had billing issues and a pest in your room. Your concerns with your Club level experience have been addressed with the staff and management for food and beverage so... More

Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 25, 2014

The rooms are nice and the beds are super comfortable, but it seems like they are trying to operate like a small hotel (one person at the front desk) when they are a major hotel with over 150 rooms. The staff are nice, but understaffed and seem stretched too thin. The gym is usually in disarray. Today when I was... More

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GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear familytravelsfun, Thank you for your feedback. I am sorry that the staffing levels across the hotel seemed to be below your expectations. We do work to balance the staffing with how many guests we have in the hotel. Occassionally, we miss the mark and find a staffing concern that affects our guests. I do apologize that you did not... More

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Additional Information about Sheraton Rockville Hotel

Address: 920 King Farm Blvd, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
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Also Known As:
Sheraton Rockville
Rockville Sheraton

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