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Sheraton Rockville Hotel

3.5 of 5 920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
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Sheraton Rockville Hotel
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199 reviews from our community

Traveler rating
    70
    70
    33
    14
    12
See reviews for
43
35
25
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, Pennsylvania
Top Contributor
50 reviews 50 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a Starwoods Owner and SPG Gold member, so I may be biased, but I was blown away by this Sheraton when our firm held a business meeting here. The staff are extremely helpful, the facility is very nice (especially the rooms) and the bar and food are awesome. Great value for the price. I stayed on the Club... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this as a mystery booking online, and was sort of disappointed with the hotel. It was nothing special, not located near anything convenient - and when I checked in they stuck a major hold onto a credit card that I was not expecting. The room was not that great, it didn't have an actual closet either.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

If you don't mind the short drive into DC, this is a great place to stay while visiting DC... And save a lot of money doing so. Super clean, staff was really friendly and helpful. Definitely recommend.

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Traveler, thank you so much for the positive feedback! The Sheraton Rockville is a great alternative to staying in DC even if you don't have a car with the metro just one mile away its a short shuttle or cab ride away to take you there. We are so glad you enjoyed the hotel and hope to see you... More

New York City, New York
Top Contributor
95 reviews 95 reviews
72 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I vacillated between a 3 and 4 rating but in the end decided on the lower end. That is not to say that there is much wrong with the Sheraton Rockville but my comments immediately below will explain why I chose this rating. My first impression was not too good when after calling for a shuttle from the metro station... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Jane, Thank you so much for writing such a thorough review - I know it helps me understand your impression of the hotel and I am sure it helps other travelers as well. I am glad to hear that you like the look of the renovated hotel and that you had good friendly service while you were here. I... More

Virginia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I usually love Sheraton because the beds are so comfortable and the club lounge is usually awesome. This time there was no sodas except sprite in the lounge no juice or coke and when I booked it online it said I could request a late checkout and they wern't full but I had to be out earlier than wanted for... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Traveler, It is so good to know that you expect your experience with Sheraton to be great! That is just as it should be and I am sorry that the hotel did not live up to that expectation. We should have done better for you and I hope that if you are in the area again you will give... More

Pennsylvania, United States
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was great. Everything about it. However, we stayed on the concierge floor, hoping to take advantage of the available amenities. Wow. The food was poor, there was virtually no staff to check in, clean, or follow up. The refrigerator was not cold, the appetizers on Saturday night were, quite frankly, embarrassing. A bowl of potato chips, potato salad from... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Karen, We were off to such a great start with "room was great. Everything about it." We are always so glad to hear the good things and will pass that on to the housekeeping team. Then I read your feedback about the concierge floor and realize we definitely did not deliver the way we normally do and I am... More

ANTIOCH
Top Contributor
116 reviews 116 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 5, 2014

This was a great find in Rockville. Clean rooms, comfortable beds, close to I-270 for easy excess to anywhere in the D.C. area, shuttle service to the metro which is very close by, restaurant on site . Located in a business district but close to shopping and restaurants. Two minor complaints, I had ask three time for an extra pillow,... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Jeffrey G, I am so glad that to hear you consider us a "great find"! We are happy that the hotel was able to meet your needs in so many areas and next time we will be sure to get you the pillow on the first request! Its satisfying to read that you enjoyed the amenities the hotel had... More

New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 4, 2014

I stay at Sheraton Rockville frequently for business travel and often enough to notice trends. The customer-facing hotel staff (front desk, restaurant, bar, room service) are very friendly and accommodating. They will go out of their way to ensure your stay is pleasant and your needs are met. My issue is with management. Management is faceless and rarely present to... More

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear B W, Thank you so for taking the time to write such a well written and thoughtful review of the hotel. It speaks volumes about you as well as about how much you think of the hotel team and the impression they have made on you. I am truly impressed. In an era when people often only write a... More

Sarasota, Florida
Contributor
19 reviews 19 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 13, 2014

This hotel is located in a business district and is a little smaller than the average Sheraton. There is ample parking, a shuttle is available for your convenience as long as it's within a 3 mile radius. The metrorail is a short distance away and the hotel shuttle does offer service to and from. The gym is small but nicely... More

Was this review helpful? Yes 3
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear John S, It is so nice to hear that you appreciated our unique Sheraton property located in King Farm in Rockville. We appreciate hearing positive comments and even learning about chlorine levels that need to be adjusted as well! We are so glad you enjoyed the hotel and our staff and hope when your business returns you to the... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

Very disappointed in this booking. It was maybe a three star lodging at best. Badly configured bathrooms. Hotel requies large hold on card when you book via another site at check-in. Location very far away from business district.

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Brent S, Thank you for taking the time to provide us with your feedback. I regret that we were unable to meet your expectations during your recent stay. While we strive to provide the most current and detailed information with regards to our rooms, location and policies for all our guests, it is possible that the website will not... More

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Additional Information about Sheraton Rockville Hotel

Address: 920 King Farm Blvd, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
Number of rooms: 155
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Also Known As:
Sheraton Rockville
Rockville Sheraton

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