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Sheraton Rockville Hotel

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920 King Farm Blvd, Rockville, MD 20850
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Sheraton Rockville Hotel
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236 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Hyderabad, India
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

centrally located and easily accessible from any motor way the reception is good and easily accessible to everyone less noise good rooms decent service awesome comfort levels book early to make good deals!

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear mscsrikanth, Thank you for your feedback on the hotel. We do find many people are attracted to our hotel because of our great location and convenience but end up coming back because of the friendly staff and good service they receive while they are here with us. Thank you for staying with us! Safe Travels! Erin Laughlin General Manager More 

Cumberland, Maryland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centrally located, this hotel has it all. They were very accommodating for our soccer team, even for the parents who missed our booking deadline. Serol, the assistant GM, was awesome to deal with. The club lounge had yummy food and the entire place was very clean. Free parking s always a perk. Would definitely stay again.

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Joshua, I hope the soccer was as successful as the hotel stay turned out for you! Thank you for letting us know that the hotel was a good fit for you and that you enjoyed your stay and the hotel amenities like the Club Lounge. I am so glad the hotel team took good care of you and I... More 

Toronto, Canada
Top Contributor
61 reviews 61 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having stayed at many SPG properties, I am not sure how in the world this one qualifies as a "Sheraton". This hotel lacks the size and many amenities, restaurants and ambiance, that Sheraton Hotels typically have. Maybe it should be a Sheraton Four points, but even that with reservations. Most Four Points I have stayed at have more amenities. There... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Man of Tastes, You are correct the Sheraton Rockville was built as a prototype by Starwood and there are only about 20 hotels like ours so we are fairly unique to the Sheraton brand and can be a surprise to many. I am sorry in your case it sounds like you did not feel it was a pleasant surprise.... More 

Jeddah, Saudi Arabia
Contributor
11 reviews 11 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

A small & quite Motel not a Hotel that is good for a sleep only. As a member, I got a room at club member floor where they are providing brekfast and coffee machine with verious types. A BC and a printer are provided at this floor as well. I can't say the staff are frinedly but they are Okay!.... More 

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Mr. Mahsoon, You listed so many of the reasons that our guests find the Sheraton Rockville perfect for them - Complimentary Internet and Free Parking for all guest rooms and for those booking a Club Level room even more amenities and privileges! Not to mention a quiet park like setting that is close to stores and restaurants and a... More 

Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is very nice and clean. The rooms are nice and spacious. The bathroom while update and nice, is a bit small. The check in staff was really nice. I mentioned that my daughter had just had a birthday and she was offered something complimentary from their pantry. I would definitely stay here again.

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Dsdjr, I love that you were Pleasantly Surprised! I hope your daughter enjoyed her birthday weekend on a special trip away with you - what a nice treat. Our entire team works to make every guest feel at home and comfortable and it sounds like we reached that goal with you and your family! I am so glad you... More 

Kane, Pennsylvania
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice place to stay. Clean. Friendly staff for the most part. Loved the location as it is not in the crazy flow of traffic. Metro station is one mile away..... straight drive from the motel (so we did not use the shuttle). I will make this my "go-to" hotel when needing to be in the D.C. area. **note** Check... More 

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Rosiecatt, I am so glad you stayed with us and that you enjoyed your weekend! It was a busy weekend and I apologize there was a delay at check-in that is unusual but I appreciate your patience with us - that is not the way things usually go. It sounds like we have won you over and will see... More 

MD USA
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 19, 2015

The Sheraton Rockville is a comfortable, clean and upscale feeling hotel. They have full-service restaurant on the first floor. We ate there on our first stay and the food was good. Beds are very comfortable and bathrooms are large. Staff at the hotel were wonderful and always helpful. For our second stay, we ventured across the street to the Thai... More 

Was this review helpful? Yes 3
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Colleen, I think making a return trip to the hotel says it all! I am so happy that you enjoy staying with us and that you have started to get to know the neighborhood as well. The Shady Grove Metro station is a mile so the complimentary hotel shuttle maybe the best bet to get there if you have... More 

Revere, Massachusetts
1 review
5 of 5 stars Reviewed May 17, 2015

First, in the interest of full disclosure let me preface this by saying that I work for another Starwood property in Massachusetts. Now that that's out of the way... We chose the Sheraton Rockville due to both its proximity to DC as well as the wedding we were attending over at the Strong Mansion in Dickerson. From the moment we... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear HospitalityLifer, It is those who know the hotel business that can be the harshest critics so it means that much more and I appreciate the high praise as well as the attention to detail in your review. We want to hear all kinds of feed back so we can learn and grow from it but I love to hear... More 

New York City, New York
1 review
5 of 5 stars Reviewed May 13, 2015

I use to stay here years ago, but stopped coming. The turn over in management was like a revolving door. I have since stayed the past three weekend. And it has certainly changed for the better. The property has been renovated since my last stays. A very modern lobby and dining space. The rooms are nicely decorated, and the beds... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear NYU Class, I am so glad you have noticed the changes and that they are all for the better! I can tell you plan to just keep getting better and better! Please continue to share any reviews or feedback you have for us as we only want to improve. Thank you for giving us another try and staying with... More 

1 review
2 of 5 stars Reviewed May 12, 2015

Stayed there over the cherry blossom weekend(4/10-12). Just a three star ammenity, little bit outdated hotel. Should have stayed at Hilton, couple of block away. Pool is tiny, and hottub was constatnly turned off to save electricity bill. there were three bottles of water, 2 small and 1 large. Small ones were free and large one costed $6, but only... More 

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Yingxin, When I read your review I was so disappointed. I am sorry that there were some misunderstandings that made your impression of us less than favorable. We do put complimentary water in our rooms and the water that you are charged for should have been clearly marked. I do apologize if your bottle during your stay was not.... More 

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