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All 15 Rockville hotels

Sheraton Rockville Hotel

3.5 of 5 Hotel   |   920 King Farm Blvd, Rockville, MD 20850
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Ranked #9 of 15 hotels in Rockville
A recent review
4 of 5 stars reviewed 3 weeks ago
Kathy S Fayetteville, Pennsylvania
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185 people have reviewed this hotel

Traveler rating
    65
    66
    30
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    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Fayetteville, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stay here several times a year. The hotel is clean and generally quiet. Rooms are comfortable and they're finally providing free in room wifi. Staff is always friendly. Very central location and close to public transportation.

Was this review helpful? Yes
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Kathy S, Thank you for your continued loyalty to Sheraton Rockville. We are a compact Sheraton Hotel in the heart of Upper Montgomery County and we are convenient to highways, connecting you to Gaithersburg, Rockville, Bethesda and the great Washington, DC Metro area. Public transporation is an easy connection with our complimentary shuttle to the local METRO (subway) station.... More

Orlando, Florida
Top Contributor
91 reviews 91 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed one night which was a very good experience. The hotel appears to be new, very clean and comfortable. King room was large and well equipped, bed was very comfortable. Free coffee/tea availabile in the lobby in the morning. Fitness center was well equiped for both cardio, weights and floor work.

Was this review helpful? Yes 1
HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear HJFHJS, Thank you for staying with us recently at Sheraton Rockville. I am glad to see that you found the hotels 2014 renovations in our rooms and public space to your likiing. Please come again and enjoy the many things to do in Rockville and the great Washington, DC area. Safe Travels! More

Columbus, OH
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

CONS: Skeleton staff for hotel of this size. Poor housekeeping. Poor knowledge of Starwood policy and promotions. Not terribly professional staff. Club level unimpressive. PROS: Modern, luxurious decor. Room size. Bedding. Bathroom. Location. FRONT DESK and MANAGEMENT: BAD A few weeks before the my stay I found a better rate and submitted it for approval through Starwood’s Best Rate Guarantee.... More

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HotelRockville, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Lucky Bunni, Thank you for taking time to share your positive and negative impressions of the hotel and staff from your recent stay. I am sorry to hear that you had billing issues and a pest in your room. Your concerns with your Club level experience have been addressed with the staff and management for food and beverage so... More

Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 25, 2014

The rooms are nice and the beds are super comfortable, but it seems like they are trying to operate like a small hotel (one person at the front desk) when they are a major hotel with over 150 rooms. The staff are nice, but understaffed and seem stretched too thin. The gym is usually in disarray. Today when I was... More

Was this review helpful? Yes
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear familytravelsfun, Thank you for your feedback. I am sorry that the staffing levels across the hotel seemed to be below your expectations. We do work to balance the staffing with how many guests we have in the hotel. Occassionally, we miss the mark and find a staffing concern that affects our guests. I do apologize that you did not... More

Senior Contributor
33 reviews 33 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 20, 2014

I was in town for a business meeting. Clean hotel and friendly staff. Rooms were amazing. Very nicely designed. Breakfast was provided which was unexpected, might have been for the meeting I was attending. Overall a great stay. Sheraton is definitely a go to hotel chain.

Was this review helpful? Yes
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Mrkicks, Thank you for taking the time to review the Sheraton Rockville following your recent stay with us. The staff works hard to take care of our guest needs throughout their stay so that you can relax and enjoy. Please come visit us again in the near future. Safe Travels. More

Wilmington, Delaware
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 19, 2014

As a business traveler I appreciate hotels that strive to meet the needs of the business traveler as the Sheraton Rockville Hotel does. From check-in to check-out I have always had a good experience here and whenever I'm in the Rockville & D.C. area I try to stay here. Sara at the front desk greeted me with a smile and... More

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GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Appricena, Thank you for your recent stay and recognition of Sara's focus on delivering exceptional service to our guests. Sara is an intragral part of our team and helps to guide our newer team members with her focus on making sure her guests are happy from arrival through departure. Thank you again for staying. We hope to see you... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 19, 2014

Hotel building and rooms are nice, but countless problems. Printer at public computers broken. Phone in room broken. Asked for wake up call, still waiting for it 3 days later. Internet does not work in guest rooms nor does it in the lobby. Staff told me it was my computer, as I listened to them answer a call from another... More

Was this review helpful? Yes 1
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear DrDanSAVE, Thank you for your recent stay and feedback on the troubles you experienced with the internet connection and wake up call. I am sorry that you experienced these lapses in service. I will have the engineering team check the phone in the room to ensure it is back in working order as well as contact the internet service... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 1, 2014

This Sheraton works for business as well as personal trips. Located in a quiet area, there is free parking and easy access to 270. Rooms are fine. The club level does not have tubs and that's fine by us. The club lounge located right at the elevator entrance is strange. Breakfast was a good spread. Evening snacks were marginal.

Was this review helpful? Yes
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear S. K. G., Thank you for staying with us in Rockville MD at our recently renovated Sheraton hotel. I'm glad you found the hotel convenient to get to and relaxing while with us. I will definately check on the evening food offerings in the club lounge to ensure they meet our high brand standards. Safe Travels! More

Tolland
Top Contributor
100 reviews 100 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 31, 2014 via mobile

Stayed there one night over Memorial Weekend and it was an excellent experience. The hotel appears to be new. Very spacious rooms and clean. The club room was very adequately stocked for the afternoon and even better for breakfast. They have a washer machine and dryer on one of the floors which is great. Excellent value at $129 a night.

Was this review helpful? Yes
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear deanp1995, Thank you for choosing Sheraton Rockville. I'm so happy you enjoyed your visit and shared your observations on TripAdvisor. We hope to see you again soon, Safe Travels! More

Bryans Road, Maryland
Top Contributor
52 reviews 52 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 23, 2014

Great location, hotel is situated on a well manicured property. Hotel seemed pet friendly with plenty of space to walk pets nearby. King room was clean and serviceable. Utilized fitness center, three elliptic machines, three treadmills, w/dumbbells inside. Did not utilize small pool and whirlpool. Parking was free, front desk and check-in was pleasant and friendly. Hotel had restaurant which... More

Was this review helpful? Yes
GeneralManagerRCKVIL, General Manager at Sheraton Rockville Hotel, responded to this review

Dear Tryto82, Thank you for staying with us at Sheraton Rockville. I'm glad that you had an enjoyable experience while with us. Next time you are in the area on a wine tasting trip, be sure to stop by the hotel bar and enjoy our wide range of highly rated wines. We look forward to hosting you again in the... More

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Additional Information about Sheraton Rockville Hotel

Address: 920 King Farm Blvd, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Rockville Hotel 3.5*
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Also Known As:
Sheraton Rockville
Rockville Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
The Sheraton Rockville Hotel is part of the beautiful planned development of King Farm, surrounded by lovely bike and walking paths and minutes from the area's restaurants, boutiques & coffee shops. ... more   less 
Number of rooms
155

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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