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Homewood Suites Rockville - Gaithersburg

14975 Shady Grove Road, Rockville, MD 20850
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Homewood Suites Rockville - Gaithersburg
Ranked #1 of 15 hotels in Rockville
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80 reviews from our community

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    52
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Date Rating
Westport, CT
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2013

This hotel is close to perfect. The staff has prepared for a lot of the little details: they had an inventory of various maps of the local area; the food is thoughtfully prepared (vegetarian options too) and healthy - not inexpensive junk; and, the business center is fully stocked and very clean. The room looks like it's been newly redone,... More

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fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
May 13, 2013

Hello E M, Thank you for continuing to stay at the Homewood Suites Rockville-Gaithersburg. We appreciate your feedback and your loyalty, and I'm very happy to hear that you've had enjoyable experiences at our hotel. I'm glad that you find our hotel to be a convenient location for visiting Washington, D.C., and yes, our complimentary shuttle services the nearest Metro... More

Allegany, United States
1 review
5 of 5 stars Reviewed May 10, 2013

This was a repeat stay for us. We have stayed here before and have enjoyed our times here. The hotel is new, clean, spacious, and the staff is excellent. The breakfast, pool, and fitness areas are very good. This time we stayed here for a family vacation and went to the National Zoo in DC and the National Aquarium in... More

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Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
May 16, 2013

Dear Mike H, Thank you for selecting the Homewood Suites again for your recent family vacation to the D.C. area. I'm very happy to hear that you've had enjoyable experiences at our hotel and took advantage of many of the services our hotel has to offer, such as our complimentary shuttle, clean and spacious atmosphere, complimentary breakfast, heated indoor pool... More

Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

I have stayed here three times now and would come back again. Free parking, free WiFi/Ethernet, rooms are clean and quiet, elevators are relatively speedy. I would give complimentary breakfasts mixed review, as were the complimentary dinners; although the restaurant next door (across the lobby) was very good.

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fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
May 9, 2013

Hello ccmorrison1, Thank you for your feedback regarding your recent stay at the Homewood Suites Rockville-Gaithersburg. We greatly appreciate your loyalty and are very happy to hear that you would come back. I'm glad that you've had enjoyable experiences, and we will continue to work on our complimentary food & beverage offerings to ensure we deliver an overall exceptional experience... More

Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 6, 2013

Parking was free, front desk was helpful and efficient at check-in, elevators were speedy, rooms were clean and quiet, rooms had free WiFi and/or Ethernet connections, complimentary breakfasts were OK, complimentary dinners were so-so (although dinner in the restaurant were very good. This was the third time I stayed here and I would stay here again.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
May 16, 2013

Hello ccmorrison1, Thank you for choosing to stay at the Homewood Suites Rockville-Gaithersburg again during your recent business trip to Rockville. We greatly appreciate your loyalty, and I'm happy to hear that you enjoyed many of the amenities our hotel has to offer. It's great that you also enjoyed the Great American Grill at the adjacent HGI, and we will... More

rockville, United States
1 review
1 of 5 stars Reviewed May 2, 2013

Staff was inattentive, unhelpful, poorly informed and often rude. Our reservations were mishandled. We could not obtain necessary confirmations for our large room block. Guest gift bags were not distributed to all rooms in our wedding block despite clear instructions (bride and groom never received their designated gift), staff demonstrated hostile attitude to any inquiries. There is more but I... More

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Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
May 16, 2013

Dear Joseph G, Thank you for your feedback regarding your stay at the Homewood Suites Rockville-Gaithersburg, and I apologize for the issues that you experienced. We strive to deliver exceptional service that our guests expect and deserve as our guests are our top priority, and I'm sorry that we did not meet that expectation. We value your feedback, and we... More

Spartanburg, South Carolina
Top Contributor
102 reviews 102 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 24, 2013

This was my first stay at this hotel and I hope that it is not my last. The hotel was new so everything was clean and fresh. The staff was wonderful. I was upgraded to a room with a fireplace, whcih was a nice bonus. THe hotel was quiet and located near a lot of good places to eat.. I... More

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fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
April 27, 2013

Hello Kidflemingo, Thank you so much for your feedback regarding your recent stay at the Homewood Suites Rockville-Gaithersburg. I'm very happy to hear that this will not be your last stay at our hotel, and I'm glad that you found our property to be clean and fresh. I appreciate your recognition of our wonderful staff, and we certainly look forward... More

Valhalla, United States
1 review
4 of 5 stars Reviewed April 24, 2013

Hotel was clean. We had breafast every morning and they changed a few things each day which was nice. My grandkids enjoyed the indoor pool each afternoon. Pool was not open during the day but we were out enjoying Washington DC and when we got back to the hotel we enjoyed the pool. The staff was friendly and helpful. We... More

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
April 27, 2013

Hello Barbara B, Thank you for choosing to stay at the Homewood Suites Rockville-Gaithersburg. I'm very happy to hear that you had an enjoyable experience and that you were able to enjoy our breakfast and pool. I'm also glad that you found our staff to be friendly and helpful. I appreciate your feedback, and we hope to see you again... More

Wake Forest, NC
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 23, 2013

We booked a two bedroom suite two months in advance for a family occasion. There are six of us including my son who is confined to a wheelchair. My in-laws also booked a studio suite. I called a week before to confirm our room. At 3:30pm the DAY BEFORE WE WERE ARRIVING, I receive a call from an assistant manager,... More

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
April 27, 2013

Hello rmguardino, Thank you for your feedback regarding your recent stay at the Homewood Suites Rockville-Gaithersburg. I apologize for the issues that you experienced the day before your arrival, but I'm glad you found our hotel staff and lifeguards to be professional. Our well-appointed lobby, convenient location and plentiful complimentary breakfast are a few of the reasons our guests continue... More

Williamsburg, United States
1 review
5 of 5 stars Reviewed April 21, 2013

I was quite comfortable, staff were efficient and friendly, and the wine in the evening was decent. The shuttle drivers were friendly and punctual. I had no trouble getting on the Internet. It did seem to rely on satellite tv, though, and several times the image appeared to freeze for a few seconds my second day. It was odd because... More

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Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
April 27, 2013

Hello Cindy M, Thank you for choosing to stay at the Homewood Suites Rockville-Gaithersburg. I'm very happy to hear that you had an enjoyable experience at our hotel. Our friendly staff, weekday evening reception and complimentary shuttle are a few of the many reasons our guests continue to return. I'm sorry our TV system froze while you were here, and... More

1 review
5 of 5 stars Reviewed April 6, 2013

We had a very enjoyable stay. The staff was friendly and helpful, the rooms were clean and comfortable, and the breakfast was more than adequate. One thing to note, is that the pool temperature felt a little chilly and it is not open during the day on weekdays.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review
April 22, 2013

Hello Homewood Suites Traveler, Thank you for staying at the Homewood Suites Rockville-Gaithersburg, and I'm very happy that you had an enjoyable stay. Our helpful staff, clean and comfortable rooms and plentiful breakfast offerings are a few of the many reasons our guests continue to stay with us. I'm sorry that the pool was a little chilly, and we will... More

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Additional Information about Homewood Suites Rockville - Gaithersburg

Also Known As:
Homewood Suites Rockville - Gaithersburg Hotel Rockville
Homewood Suites Rockville - Gaithersburg Hotel
Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Region: United States > Maryland > Rockville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Rockville
#1 Best Value Hotels in Rockville
#3 Family Hotels in Rockville
Price Range: $$
Official Description (provided by the hotel):
The Homewood Suites by Hilton Rockville-Gaithersburg offers all the amenities of home, with the service that will make you want to return. Featuring 87 well-appointed guest suites, offering studio king, one bedroom king, 2 bedroom king, and 1 bedroom 2 queen bed suites, your sure to enjoy your time with us. Each stay includes our famous "Suite Start" breakfast offering a vast array of hot and cold nutritious options to start your day. We also offer complimentary shuttle service within a 3 mile radius (7am-9pm), free high speed wireless internet access, room service, indoor heated pool and whirlpool, and 24 hour fitness center. ... more   less 
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Homewood Suites Rockville - Gaithersburg
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