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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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262 reviews from our community

Traveler rating
    134
    84
    29
    10
    5
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77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Rockville - Gaithersburg
See the most recent reviews
Rockville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

An excellent hotel with first class service and warm, friendly and helpful staff. The hotel has great facilities and is in a quiet location. The rooms are spacious and clean and have all the facilities one could need. I would highly recommended this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Louise B, Thank you for choosing to stay at the HGI Rockville during your recent trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that we delivered first class service! I'm glad that you enjoyed our hotel and quiet location, and I really appreciate your recognition of our friendly and helpful staff. We... More 

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2014 via mobile

Stayed at this hotel during a trip to visit family. Wonderfully clean and updated. Friendly front desk staff. This is a "green" hotel. You need to insert your key in a wall holder to get the lights and TV. This means you can't leave lights on when you leave the room. This would make me nervous if I was traveling... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Betsy W, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent trip to visit family in the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our clean and updated hotel and friendly front desk staff. I certainly understand your concern for safety regarding our in-room green... More 

Washington DC, District of Columbia
Top Contributor
56 reviews 56 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 7, 2014

I usually try to stay in a Hilton brand when I travel for business. You know what to expect and the location of this particular hotel was perfect for me, right on Shady Grove road. I happen to be a light sleeper, so I requested a room away from the elevator and main road. I got a room directly off... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear svsp, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm sorry that we were unable to provide a room that was further from the elevator and away from Shady Grove Road. Also, I apologize for the noise of the air unit. We strive... More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed March 7, 2014

This room blew us away! Just expecting a comfortable king bed, but ended up with a suite, 2 bathrooms, 2 plasma TVs, and a jacuzzi tub besides a regular shower! Wet bar, as well as a towel "swan!" Felt very pampered!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Ray E, Thank you for choosing to stay at the HGI Rockville, and we greatly appreciate your feedback! I'm very happy to hear that your room blew you away, and that you enjoyed our spacious jacuzzi suite. It;s great to hear that you felt pampered and that our housekeeping team personalized your towel arrangement. Thank you again for your... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 5, 2014

What a great time we had at the HGI, Shady Grove. The front desk staff kept the lobby tables full of delicious coffee and snacks while we all waited out a 7" snow storm. The rooms are lovely, the beds are comfy, and the location is right off Rockville Pike where everything is located.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Y5222ZLlindam, Thank you for choosing to stay at the Hilton Garden Inn Rockville for a weekend getaway, and during our recent snow storm! We appreciate your feedback, and I'm very happy to hear that you had a great time and enjoyed our lovely rooms, comfy beds and convenient location. Also, it's great to hear that our team kept coffee... More 

Rockville, United States
1 review
5 of 5 stars Reviewed March 3, 2014

It was a great location for getting to worksite & airport. It has everything you need so once you are there you have no need to leave. Beautifully decorated and clean. There was shuttle service to nearby locations. Staff was very accommodating, helpful and genuinely interested in being helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Leslye R, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you found our hotel to be a one stop location for everything you need! I'm glad that you enjoyed our beautiful, clean hotel and complimentary shuttle service.... More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2014

I went to Bethesda for the weekend and found this place on Expedia. Very clean spacious room with all basic amenities. The full breakfast downstairs was fantastic ($11 per person) - employees were great and helpful. It's located near a busy road that is surrounded by strip malls so, as long as you are not looking for a scenic place,... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear travelpro1918, Thank you for choosing to stay at the HGI Rockville during your recent trip to the area! We appreciate your feedback, and I'm very happy to hear that you enjoyed our spacious rooms, our fantastic breakfast and helpful employees. These are definitely a few of the many reasons our guests continue to return, and we certainly look forward... More 

Gaithersburg, United States
1 review
5 of 5 stars Reviewed February 26, 2014

Every thing was GREAT! We had a wonderful time. My kids and there friends loved the pool, hot tub and the game room! The only thing that was not good was the bed. I did not have a good night sleep. So my husband and I were sad because with everything going so great we just new that we would... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Nicole S, Thank you for choosing to stay at the HGI Rockville during your recent visit with the family! I'm very happy to hear you found everything to be great! It's great you were able to enjoy the pool, hot tub and kids room. I'm sorry that you found our beds to be uncomfortable, causing a poor sleeping experience.... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2014

stayed at the garden inn and 2 weeks later at the Homewood suites which is connected to garden inn. place is new and staff is very nice. same problem in both sides. brand new hotel yet heating doesn't work. in garden inn, kept walking into a freezing cold room and heaters didn't work properly. they told me it had to... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear schojar, Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville-Gaithersburg. I'm really sorry for the issues that you experienced with our heating system in both of our hotels. We strive to ensure that every room and suite is at a maximum comfort level for all of our guests, but we clearly failed to... More 

Manheim, United States
1 review
5 of 5 stars Reviewed February 23, 2014

Loved this place!! No complaints and will definitely stay here again when in the area. The staff was very helpful and the room was very clean. It had everything that we were looking for and was just a few minutes away from the Metro which we used to travel throughout DC.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Ken K, Thank you for choosing to stay at the HGI Rockville during your recent weekend without the kids! We appreciate your feedback, and I'm very happy to hear that you found our staff to be helpful, room to be very clean, and location to be convenient with our easy access to the Metro. Thank you again, and we... More 

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hotel Style:
#1 Green Hotel in Rockville
#1 Romantic Hotel in Rockville
#2 Family Hotel in Rockville
#4 Business Hotel in Rockville

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