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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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267 reviews from our community

Traveler rating
    139
    84
    29
    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Rockville - Gaithersburg
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Pittsburgh, PA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2014

I stayed at the Hilton Garden Inn on 4/10/14 to 4/13/14 to visit my father who is staying next door at the Homewood Suites for an extended time period as he works on a project in Bethesda. The two properties are connected which made it very convenient. Both places were very nice and clean and the staff was overly accommodating.... More 

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear jmast51, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent visit with the family! We greatly appreciate your feedback, and I'm very happy to hear that you had an enjoyable experience and found our hotel to be very nice and clean, complimentary shuttle service to be convenient and breakfast to be great! Also,... More 

Raleigh, NC, United States
1 review
5 of 5 stars Reviewed April 8, 2014

Great breakfast staff and quality of food! Overall, this is an excellent hotel. Air conditioner requires individual attention to the settings that please them. Location is generally quiet. We have returned several times so this is a positive indicator.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Daniel, Thank you for choosing to return to the Hilton Garden Inn Rockville during the recent trip with your family to the area. We greatly appreciate your feedback, and I'm very happy to hear that enjoy our food quality and service at breakfast. We're very glad that you have returned to our hotel several times, and we greatly appreciate... More 

Divonne-les-Bains, France
Top Contributor
54 reviews 54 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 27, 2014

This is the second time I have stayed here but think it is worth another review to highlight the how much the staff make staying here so pleasant. The rooms are large, very comfortable bed , nice and clean . I am a light sleeper so asked for a room not overlooking the busy highway and was given a nice... More 

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Rafiki99, Thank for returning to our hotel during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you find our rooms to be large and clean and bed to be comfortable. I really appreciate your recognition of our friendly staff, and it's wonderful to hear that you found our... More 

San Diego, United States
1 review
4 of 5 stars Reviewed March 24, 2014

Very nice accommodations; the staff are usually quite helpful, however, I think they could be a tad more courteous. Breakfast is good if you like to eat lots and lots of heavy food! I have to escape if I'm trying not to gain weight. Gym has had missing items for pulley weights since I starting coming two years ago. I... More 

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Ryan B, Thank you for your continued loyalty to our hotel, and we greatly appreciate your feedback. I'm happy to hear that enjoy our accommodations and helpful staff, and we will definitely continue to train and work on delivering exceptional service that our guests expect and deserve. It's great that you enjoy our breakfast, there are some great dishes,... More 

DuBois, PA
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 24, 2014

Exceptional hotel if you wish to stay outside of Washington D.C. and travel by metro into the city. We have stayed at this hotel several times and have always been very pleased. There is a very nice plaza within easy walking distance with excellent choices for food and coffee, etc.; and RIO is an easy drive for restaurants and just... More 

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear glrintreasurelake, Thank you so much for your feedback regarding your recent stay at the HGI Rockville! I'm very happy to hear that you returned to our hotel and have been pleased with your experiences. Our convenient location to shops, restaurants and the Metro is definitely one of the many reasons our guests continue to come back. We certainly look... More 

Rockville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

An excellent hotel with first class service and warm, friendly and helpful staff. The hotel has great facilities and is in a quiet location. The rooms are spacious and clean and have all the facilities one could need. I would highly recommended this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Louise B, Thank you for choosing to stay at the HGI Rockville during your recent trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that we delivered first class service! I'm glad that you enjoyed our hotel and quiet location, and I really appreciate your recognition of our friendly and helpful staff. We... More 

Senior Contributor
39 reviews 39 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2014 via mobile

Stayed at this hotel during a trip to visit family. Wonderfully clean and updated. Friendly front desk staff. This is a "green" hotel. You need to insert your key in a wall holder to get the lights and TV. This means you can't leave lights on when you leave the room. This would make me nervous if I was traveling... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Betsy W, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent trip to visit family in the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our clean and updated hotel and friendly front desk staff. I certainly understand your concern for safety regarding our in-room green... More 

Washington DC, District of Columbia
Top Contributor
56 reviews 56 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 7, 2014

I usually try to stay in a Hilton brand when I travel for business. You know what to expect and the location of this particular hotel was perfect for me, right on Shady Grove road. I happen to be a light sleeper, so I requested a room away from the elevator and main road. I got a room directly off... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear svsp, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm sorry that we were unable to provide a room that was further from the elevator and away from Shady Grove Road. Also, I apologize for the noise of the air unit. We strive... More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed March 7, 2014

This room blew us away! Just expecting a comfortable king bed, but ended up with a suite, 2 bathrooms, 2 plasma TVs, and a jacuzzi tub besides a regular shower! Wet bar, as well as a towel "swan!" Felt very pampered!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Ray E, Thank you for choosing to stay at the HGI Rockville, and we greatly appreciate your feedback! I'm very happy to hear that your room blew you away, and that you enjoyed our spacious jacuzzi suite. It;s great to hear that you felt pampered and that our housekeeping team personalized your towel arrangement. Thank you again for your... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 5, 2014

What a great time we had at the HGI, Shady Grove. The front desk staff kept the lobby tables full of delicious coffee and snacks while we all waited out a 7" snow storm. The rooms are lovely, the beds are comfy, and the location is right off Rockville Pike where everything is located.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Y5222ZLlindam, Thank you for choosing to stay at the Hilton Garden Inn Rockville for a weekend getaway, and during our recent snow storm! We appreciate your feedback, and I'm very happy to hear that you had a great time and enjoyed our lovely rooms, comfy beds and convenient location. Also, it's great to hear that our team kept coffee... More 

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hotel Style:
#1 Green Hotel in Rockville
#1 Romantic Hotel in Rockville
#2 Family Hotel in Rockville
#4 Business Hotel in Rockville

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