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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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265 reviews from our community

Traveler rating
    137
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Rockville - Gaithersburg
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Wayne, United States
1 review
4 of 5 stars Reviewed September 12, 2013

We stayed one night in this hotel for a great price. The building was new and beautiful and was in a nice development with restaurants nearby. The service was excellent and the room very clean and nice. The only negatives were that the mattress was a little uncomfortable and the shower was a little slippery. Otherwise this hotel was a... More 

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Alan H, Thank you for your feedback regarding your recent stay at the HGI Rockville. I'm very happy to hear that you found our hotel to be of the quality that Hilton is known for. I'm sorry that our adjustable mattress was a bit uncomfortable and that the shower floor was a little slippery, but I appreciate you bringing... More 

Bradenton, United States
1 review
5 of 5 stars Reviewed September 5, 2013

I stayed in the Hilton Garden Inn, Rockville, MD for three nights and can not say enough good things about it. From the moment I walked through the doors and was greeted at the desk by DJ until check out and the helpful directions to BWI airport given to me by the young woman behind the desk, I felt so... More 

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Olivia S, Thank you for staying at the HGI Rockville! We greatly appreciate your feedback, and I'm very happy that your had a fantastic experience. Our comfortable beds, clean and spacious rooms, and immaculate fitness center are a few of the many reasons our guests continue to return. Also, thank you so much for your recognition of DJ and... More 

Asheville, North Carolina
1 review
4 of 5 stars Reviewed September 4, 2013

This Hilton garden Inn was very well maintained and would recommend it to anybody. I had a problem with regulating air conditioner and it was resolved very quickly after i told front desk. Room was clean and bright. Very clean. Bed was adjustable and comfortable. breakfast was good, not great but I enjoyed it. I would give this hotel a... More 

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Larry L, Thank you very much for the thumbs up! We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our well maintained property, clean, bright rooms, comfortable bed and breakfast. I'm sorry for the issue you experienced with the A/C, but I'm glad our team resolved the problem quickly. Thank you again for your feedback,... More 

Somerset
1 review
5 of 5 stars Reviewed September 3, 2013

no matter what time it is, still greeted by a representative with a smile and made me feel welcome. the representative at the front desk was full of energy and made sure all the questions i had were answered and went above and beyond to meet my expectations

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Roger W, Thank you for choosing to stay at the HGI Rockville! We greatly appreciate your feedback, and I'm very happy that our entire team took great care of you and exceeded your expectations. We certainly look forward to welcoming you back again soon. Thanks again, and have a great day! Sincerely, Michael Anderson General Manager More 

Louisville, United States
1 review
4 of 5 stars Reviewed September 2, 2013

Overall the hotel provided excellent service. My only complaint was the softness of the pillows, which caused me to not sleep well. Also, my neck was stiff in the mornings. Excellent workout facility. Very good location in terms of restaurants.

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Gregory L, Thank you for your feedback regarding your recent stay at the HGI Rockville, and I'm very happy that we provided excellent service! I'm sorry that our pillows caused you to experience a stiff neck, and we do provide feather and foam pillows, so we will be sure to have your preferred type the next time you stay... More 

A TripAdvisor Member
4 of 5 stars Reviewed August 29, 2013

The staff was very friendly and the hotel is very nice. I really like the location, there is a nice shopping mall nearby. I would definitely go to this hotel again. I had a minor issue regarding the cleanliness of the bed and the hotel is addressing my issue now. Great service!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello TripAdvisor Member, Thank you for your feedback regarding your stay at the HGI Rockville! I'm very happy to hear that you have enjoyed our great service and convenient location. I'm sorry for the minor issue you experienced, but I'm very glad that our friendly staff took care of it for you. Thank you again, and we certainly look forward... More 

Provo, United States
1 review
5 of 5 stars Reviewed August 28, 2013

The room we stayed in was super nice and the front desk was super friendly. The pool and fitness area were also really nice and clean facilities. The bed was hard to sleep on but it could have been that we didn't adjust the firmness as well (it was an adjustable mattress). Everything was really great!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Julie G, Thank you for choosing to stay at the HGI Rockville! I'm very happy to hear that you had a great experience. Our well-appointed rooms, friendly staff, and pool and fitness center are a few of the many reasons our guests continue to return. We hope to welcome you back again soon so you can perfect our adjustable... More 

Weatherford, United States
1 review
5 of 5 stars Reviewed August 28, 2013

Overall stay was excellent. Everyone was wonderful especially the bar staff Katie and Allison were accommodating and fun to be around. Food was awesome and rooms were very comfortable. Thanks Hilton Garden. See you in December 2013

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Keith D, Thank you for your feedback regarding your recent stay. I'm very happy to hear that you had an excellent experience and that you found our food to be awesome and rooms to be comfortable. Also, I greatly appreciate your recognition of Katie and Allison. Thank you again, and we look forward to welcoming you back in December!... More 

Richmond
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2013

This is a very nice property. The price, at least on the weekend that we were there, was very reasonable. The staff is friendly. The only downside is that breakfast was not included. We have been there before, and will go back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Robert P, Thank you for choosing to stay at the Hilton Garden Inn Rockville-Gaithersburg. I'm very happy to hear that you enjoyed our property and found our staff to be friendly. While our breakfast buffet is not included, we do always have fresh coffee, tea and whoel fruit available for our guests in the morning. Thank you again, and... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 22, 2013

After years of picking a hotel randomly, we have found such comfort at Hilton properties that now we only choose within them. This Hilton Garden Inn fully lives up to the quality and comfort we have come to trust.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear TripAdvisor Member, Thank you for choosing to stay at the Hilton Garden Inn Rockville-Gaithersburg, and I'm very happy to hear that our hotel delivered the quality and comfort that the Hilton family of hotels is known for. We certainly look forward to welcoming you and your family back the next time you are visiting the Rockville area. Thanks again,... More 

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hotel Style:
#1 Romantic Hotel in Rockville
#1 Green Hotel in Rockville
#2 Family Hotel in Rockville
#4 Business Hotel in Rockville

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