We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Rockville hotels

Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 Hotel   |   14975 Shady Grove Road, Rockville, MD 20850
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 25%
Save Saved
You added Hilton Garden Inn Rockville - Gaithersburg to your Saves list
Hilton Garden Inn Rockville - Gaithersburg
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
86%
Ranked #3 of 15 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed August 2, 2014
twillis600 atlanta
Write a Review

230 reviews from our community

Traveler rating
    119
    75
    24
    7
    5
See reviews for
67
54
16
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Hilton Garden Inn Rockville - Gaithersburg
See the most recent reviews
atlanta
Top Contributor
91 reviews 91 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 2, 2014

Pros: 1. Great proximity to shopping and businesses 2. All amenities a business traveler should expect 3. Gym access 24 hours 4. Nice clean stay Cons: Kinda weird that another brand hotel is attached to the hotel. If you make a left upon entering the sliding doors, you are in an entirely different hotel. Make a right and you are... More

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear twillis600, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our convenient location, business travel amenities, 24-hour Fitness Center and cleanliness of our hotel. I'm sorry that you experienced issues with our dual brand property.... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 30, 2014

We have stayed at this hotel many times since it opened and have been very happy.This time was different. In fact we checked out 3 days early and went to another hotel. The rooms were musty. The AC was very loud and the mattresses were very uncomfortable. To top it off when we checked out early the front desk staff... More

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear LEMJAM, Thank you for your feedback, and for your loyalty to our hotel since we opened. I'm really sorry that your most recent experience was not the same as your previous stays. There is no excuse for the problems you encountered, but your feedback will allow us to improve the environment and comfort of our guestrooms. Also, I'm sorry... More

Grimsby, Canada
1 review
5 of 5 stars Reviewed July 28, 2014

I highly recommend the Hilton Garden Inn as one of the best hotels for business people who find themselves travelling too much. The Hilton Garden Inn staff and service make you feel like your'e at home regardless of where you are.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Lawrence B, Thank you for your loyalty to the Hilton Garden Inn Rockville! We greatly appreciate your feedback, and it's great to hear that our team makes it feel like home! Thank you so much for your recommendation, and we certainly look forward to welcoming you back soon! Sincerely, Michael Anderson General Manager More

rocester hills, United States
1 review
3 of 5 stars Reviewed July 27, 2014

Our room was not made up one day. We called it in when we came back to our room at night, but by then it was too late for them to do anything. We twice called in a problem with the closet doors not working and they were not fixed during our 4 night stay. We were disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Chris P, Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville. I'm very sorry that we failed to clean your room one day during your stay. It is our responsibility and pleasure to refresh our rooms on a daily basis, and we clearly failed to deliver that service to you and your family.... More

Rockville, Maryland
1 review
3 of 5 stars Reviewed July 22, 2014

My Hilton Garden Inn room and housekeeping were excellent, 5 Stars! Room service food was great! The booking services and the reception personnel whom greeted me were not satisfactory. I had great difficulty booking the room and arranging for payment. Upon arrival no evidence of my pre payment method had been received and I was not going to be checked... More

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Ruby7437, Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville. I'm very sorry to hear that you experienced issues with reservations and your arrival at our hotel. We strive to deliver the highest level of service to our guests, and we clearly failed to provide you with that experience. We will continue to... More

State College, United States
2 reviews
5 of 5 stars Reviewed July 20, 2014

great stay, great staff, clean, comfortable, everything exactly as it should be. I travel for business quite frequently, and I have seen the good, bad, and downright ugly in hotel rooms. I am a former hotelier myself, so I am especially critical of hotels. This property and its staff were exceptional in every way.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Jeffrey D H, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you think of our property and staff as exceptional! We certainly look forward to welcoming you back again soon. Thanks again, and have a great day!... More

Milwaukee, United States
1 review
5 of 5 stars Reviewed July 14, 2014

We arrived for our one night stay in Rockville and were greeted by friendly clerk. Our stay was up to the high standards of Hilton. This is a newer hotel. It is very clean and quiet. We would definately make arrangements to stay here again if our travels take us to Rockville again in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Kurt S, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that your family had an enjoyable experience. It's great that you found your stay to meet up to the high standards that Hilton is known for,... More

New York City, New York
Top Contributor
72 reviews 72 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 10, 2014

Visiting family the area and stayed 2 nights at the Hilton garden Inn. We were pleasantly surprised. The Inn is fairly new. Plenty of free parking. Room was very clean and nicely arranged. Bed quite comfortable. I was told that the duvet covers are changed as guests leave( I am strict about that). Was surprised to see that the mattress... More

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear 4cheerysmile, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you were pleasantly surprised. Our complimentary parking, clean rooms, comfortable beds and delicious breakfast are a few of the many reasons our guests continue to come... More

London, UK
Contributor
20 reviews 20 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 29, 2014

This hotel is very busy. When I arrived there was one person on reception who was amazing as she was dealing with guests asking directions to a party every few seconds as well as checking people in at the same time. I would have given a higher service rating on that basis but the woman on the desk the following... More

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear LondonGB, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent business trip to the area. I'm happy to hear that you were greeted by an amazing front desk team member, but I'm sorry that you did not have the same experience the following morning. Our hotel is busy, but it is no excuse... More

COLUMBIA
Top Contributor
54 reviews 54 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 27, 2014

My wife and I stayed here for two nights while visiting my daughter in Rockville. I was very pleased with the location and the facilities. We had a housekeeping problem (hair in the shower), but staff fixed it and comped the next breakfast. Otherwise, no issues. Staff was attentive after the first issue was fixed. The king bed was really... More

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear SCShaker, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your trip to visit your daughter. We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our location and facilities. I'm sorry you experienced housekeeping issues, but I'm glad our team quickly resolved and took care of breakfast for you. It's great... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Rockville - Gaithersburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Rockville - Gaithersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Priceline, Tingo, getaroom.com, Travelocity, Venere and Otel so you can book your Hilton Garden Inn Rockville - Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (3)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rockville with
any amenities