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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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262 reviews from our community

Traveler rating
    134
    84
    29
    10
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Rockville - Gaithersburg
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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 8, 2014

Hotel was great but was spoiled by the private taxi that the concierge recommended to get to airport. Was quoted 60 dollars and then when we arrive he tells me it's 80 because we have two passengers also. What rubbish and he a scary dude that looked like he was going to kill us if we didn't pay.

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Denver, Colorado
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is a very clean very newer property. They layout is interesting since it's basically two hotels and you once you enter you can go to the left for the Homewood Suites or right to the Hilton Garden Inn. The location is nice since it's close to the HWY and there are some food good choices not far from the... More 

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 30, 2014

I had to stay in Rockville for an event with my family (wife, 2 boys, 12 and 14) and I chose this hotel because of the indoor pool (and hot tub), the proximity to my event, and because it looked like a nice hotel. It's a fantastic hotel. New, modern design, nice rooms - very clean, very pleasant. The lobby... More 

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Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
33 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed October 29, 2014

I just spent two nights at this property. It is just across the street from the JCVI. The staff is young and try hard to help. The room is comfortable and relatively quiet. I didn't have time to use the gym. Many restaurants are a short taxi wide away. A Krispy Kreme shop is a three minute walk.

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Good Afternoon Soccer D, Thank you very much for staying with us! We appreciate your feedback and are happy to hear that you felt our team was attentive and working hard. It sounds as if our location was a great fit for your needs. We hope to have the opportunity to host you again on your future travels to the... More 

Ocean City, Maryland
2 reviews
4 of 5 stars Reviewed October 27, 2014

We stayed here for a few nights just to get away from home for the weekend. The common areas are nice, modern and clean. The room was just ok. However the staff is great! Samantha checked us in quickly and efficiently while being engaging. I like that she spoke to us each time we came in. Katie the bartender is... More 

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Kelley B, Thank you very much for staying with us! We appreciate your feedback and are thrilled to hear you had a great experience. It's so rewarding to be able to share such wonderful comments from our guests with our team. Both Samantha and Katie were thrilled to be recognized for their passion to deliver exceptional service! We hope... More 

cary, United States
1 review
5 of 5 stars Reviewed October 27, 2014

very clean room, no bad smell, comfortable bed, high resolution TV, high speed internet, nice meals, time saving checking-in and checking-out, free parking, good location, easy use of air conditioner.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Fei W, Thank you very much for staying at the Hilton Garden Inn Rockville-Gaithersburg! We are thrilled to hear that we were able to provide you with an enjoyable experience. It's nice to know that you felt our accommodations worked well for your needs. We hope to have the opportunity to host you again on your future travels to... More 

chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 22, 2014

I was a little disappointed in my stay at this hotel. The outside of the building looked very nice and check in was friendly and quick. When we went into the room it was smaller than typical Hilton Gardens and the bathroom significantly. The major issue with the bathroom is there was mold growing on the sides of the shower.... More 

Was this review helpful? Yes 3
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear supermsp, Thank you very much for staying at the Hilton Garden Inn Rockville-Gaithersburg! We appreciate your valuable feedback. We’re happy to hear that your check in went smoothly. However, on behalf of our team I would like to apologize for the poor experience you encountered with your guestroom and bathroom. We pride ourselves on delivering exceptional service and ensuring... More 

Columbus, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

The hotel would be great, especially for the price. The location is perfect if you have to be in DC but do not need to be within a walking distance to everything. My room was nice, restaurant was adequate. My only concern was about the cleanliness of the shower - while everything looked clean on the surfice, there was "pink... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Olga G, Thank you very much for staying with us! We appreciate your feedback and are happy to hear that our location was a good fit for you on your visit. We're sorry to hear that you had an issue with cleanliness in your bathroom. We strive to deliver excellent service and provide you with a super clean guestroom... More 

2 reviews
5 of 5 stars Reviewed October 17, 2014

Had the opportunity to stay here recently and had a wonderful experience. Place is very nice inside and out, rooms are very clean with new furnishings. Restaurant and bar is great and very intimate. Looking forward to staying here again....but may request an alternate room than 301 as the view is not the greatest. If the view is not a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Jen D, Thank you very much for staying with us! We appreciate your valuable feedback. Our team is happy to hear that you were very satisfied with the hotel. We take great pride in ensuring our guests have an excellent experience and it sounds as if we were able to deliver on our promise. Please let us know of... More 

Gaithersburg, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

Lovely modern hotel, comfortable and convenient accommodations. Clean, great location, gracious staff, and a terrific deal/value. I did not use any amenities other than the guest room. However, I found the AC unit very noisy, and turned it off for a peaceful sleep. I have reported this to the hotel. I would definitely stay here again, but maybe not in... More 

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for your review of your past stay with us. It is wonderful that you experienced such a great stay. I apologize that the comfort of your stay was interrupted by the HVAC system, and I have taken your comments to our team to ensure that we are continuously on top of the air system. The next time you... More 

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hotel Style:
#1 Romantic Hotel in Rockville
#1 Green Hotel in Rockville
#2 Family Hotel in Rockville
#4 Business Hotel in Rockville

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