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All 15 Rockville hotels

Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 Hotel   |   14975 Shady Grove Road, Rockville, MD 20850
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85%
Ranked #3 of 15 hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
GERALD G PERKIOMENVILLE
  • Reviews (227)
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227 people have reviewed this hotel

Traveler rating
    117
    74
    24
    7
    5
See reviews for
67
54
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
PERKIOMENVILLE
1 review
5 of 5 stars Reviewed yesterday NEW

Overall, I would rate this hotel excellent. It was conveniently located for our purposes, being halfway between our daughter's home and the barn where the horse show we attended was held. Our only complaint was that the mattress was not very comfortable, not being adjustable as it was supposed to be and housekeeping failed to give us enough washcloths each... More

Review collected in partnership with Hilton Garden Inn

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Little Elm, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

One of the nicest Hilton Garden Inns that I've stayed at - great staff, great property, and a quiet, convenient location for traveling in Maryland or into the District. I've stayed here several times and always have a positive experience. There are restaurants nearby as well as a Starbucks.

Review collected in partnership with Hilton Garden Inn

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Highland Park, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel entrance is shared by two sister Hilton hotels which makes entering a little confusing. Upon arrival, the clerk at the desk was very friendly and efficient. I arrived with my husband and 2 teenage boys. We were very pleased with decor of the lobby, common areas and hotel room. The room itself had 2 queen sized beds which... More

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Anna S, Thank you for choosing to stay at the Hilton Garden Inn Rockville-Gaithersburg during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that your arrival experience was friendly and efficient and that you enjoyed our overall hotel decor. I'm glad that our double Queen bedrooms had sufficient space... More

Waldorf, Maryland
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was welcoming and helpful.The room was clean and quiet. The hotel is close to a nice mixed use neighborhood/shopping center as well as an upscale mall. There are two properties there but they are clearly marked, don't blend, and I appreciated Hilton's effort at space saving. The bar food was good, the wine selection better than average, making... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Janice L, Thank you for choosing to stay at the HGI Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy that you found our staff to be welcoming and helpful, room to be clean and quiet, and location to be convenient. It's also great to hear that you had the... More

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Hilton garden inn Rockville Maryland Hotel complete disappointment in all areas Service poor wanted to charge for Hilton members complimentary water Refrigerator in room broken When I arrived bath mat thrown over rack on shower (see picture and small bathroom) Towels in rack in shower get towels slightly wet when you shower. Room big enough but poor lay (see poor... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear TaxChuck,. Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville. I'm very sorry about the issues that you encountered during your stay. I apologize that our team did not recognize your Hilton Honors member status. We strive to deliver the benefits to each of our loyal Honors guests, and I'm sorry that we... More

Penn Laird, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Check-in was fast. The room was great. I had to go to the ER, and the front desk helped me with easily understandable directions. We decided to extend our stay, and reserving our same room was not a problem. My husband forgot his iPhone charger, I called upon our return home, and they shipped it to us via FedEx within... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Donna H, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent visit to the area! We greatly appreciate your feedback, and I'm very happy to hear that the room was great and that our front desk provided wonderful service during and after your stay. I'm sorry to hear that you had to make... More

Mount Prospect, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights on business. Overall, I thought that the hotel was definitely a good place to lay your head. It's a little confusing at first when you walk in because they share a lobby sort of with home wood suites. Just never seen that before but it is kind of neat. I stayed on the fifth... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Lilia P, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area. We greatly appreciate your feedback, and I'm very happy to hear that you found our dual set-up to be neat, our rooms to be nice and clean, and countertop space to be convenient. I'm sorry about the issues you... More

atlanta
Top Contributor
88 reviews 88 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: 1. Great proximity to shopping and businesses 2. All amenities a business traveler should expect 3. Gym access 24 hours 4. Nice clean stay Cons: Kinda weird that another brand hotel is attached to the hotel. If you make a left upon entering the sliding doors, you are in an entirely different hotel. Make a right and you are... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear twillis600, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our convenient location, business travel amenities, 24-hour Fitness Center and cleanliness of our hotel. I'm sorry that you experienced issues with our dual brand property.... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel many times since it opened and have been very happy.This time was different. In fact we checked out 3 days early and went to another hotel. The rooms were musty. The AC was very loud and the mattresses were very uncomfortable. To top it off when we checked out early the front desk staff... More

Was this review helpful? Yes 1
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear LEMJAM, Thank you for your feedback, and for your loyalty to our hotel since we opened. I'm really sorry that your most recent experience was not the same as your previous stays. There is no excuse for the problems you encountered, but your feedback will allow us to improve the environment and comfort of our guestrooms. Also, I'm sorry... More

Grimsby, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

I highly recommend the Hilton Garden Inn as one of the best hotels for business people who find themselves travelling too much. The Hilton Garden Inn staff and service make you feel like your'e at home regardless of where you are.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Lawrence B, Thank you for your loyalty to the Hilton Garden Inn Rockville! We greatly appreciate your feedback, and it's great to hear that our team makes it feel like home! Thank you so much for your recommendation, and we certainly look forward to welcoming you back soon! Sincerely, Michael Anderson General Manager More

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Rockville #1 Romantic Hotel in Rockville #2 Family Hotel in Rockville #5 Business Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities. ... more   less 
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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