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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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264 reviews from our community

Traveler rating
    136
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    29
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keene Valley, New York, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night while visiting family. Hotel has very easy access from interstate. Location is perfect. People were pleasant and helpful. And most importantly the rooms had enough plugs for all our rechargeable equipment. Food was average, but for quick meal I have no complaints.

Was this review helpful? Yes 1
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Josh A, We appreciate you staying with us and for taking the time to provide us with feedback from your stay! We're very happy to hear that you enjoyed your experience with us and our location was a perfect fit. Also, thanks for recognizing our team as friendly and helpful. We are hopeful to have another opportunity to host... More 

Glenside, PA, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel public spaces and our room were designed to create a classy and stimulating feel. The quality of the room furnishings and amenities was a cut above the usual at the price level. The room was immaculate and quiet and came with all the essentials I expect in a hotel room.

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Good Evening Howard C D, Thank you so much for taking the time to provide us with excellent feedback regarding your stay. We're thrilled to hear that you felt our decor, furnishings and amenities both in our public space and your guestroom were top notch. We pride ourselves on cleanliness throughout the hotel so we appreciate you mentioning your room... More 

Archbold Ohio
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stayed here one night on our trip to Williamsburg and it was perfect. The hotel is relatively new and the rooms were comfortable and clean and the staff were helpful and courteous. Would definitely stay here again!!

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Good Evening Ciach, Thank you very much for providing us with great feedback regarding your experience at our hotel. We're delighted to hear that we were a perfect fit on your visit. It's great to hear that your room was comfortable and clean, and that our team was helpful and courteous. We are looking forward to hosting you on your... More 

Gothenburg, Nebraska
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

The hotel was totally relaxing, from the check in, through the meal downstairs and the checkout. I had the evening meal, and found the service to be excellent and the food to be just as good. First time I can ever recall, and I stay out about 150-200 nights a year, but the front desk called last night (my second... More 

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Good Evening, Thank you for staying with us and for providing us with tremendous feedback! We are happy to hear that you received excellent service and that you had an enjoyable dining experience in our restaurant as well. We are thrilled to hear that you will be staying with us on your future visits to the area. Please feel free... More 

Fairview, Pennsylvania
Top Contributor
56 reviews 56 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 14, 2014

We stayed at this property in May when we were in the area, so we knew it was clean, comfortable, affordable, close to our destination with free parking. Check-in process was easy, great room but we could not get the TV to work! Frustrating and when I mentioned it at check-out, they said sorry, you should have called us. That... More 

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Gibsoninpa, Thank you for staying with us again! We appreciate the valuable feedback you've provided our team. It's nice to know that your check in process was smooth and that you felt our hotel is clean and comfortable. We're happy that you felt our sitting area in the lobby with the fireplace was lovely. I'm truly sorry that your... More 

Philadelphia, PA
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 10, 2014

I stayed here December 1-5 2014 for a business trip. The hotel looks to be recently renovated, it shares a building/entrance with Home Suites. Home Suites looked more rustic, where the Garden Inn was cool greens, dark woods, and sleek metals. Check-in was fast. I ended up near the elevators, but didn't hear them. Twice, my key cards stopped working,... More 

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Leenyboleeny, We appreciate you staying with us and for providing us with such valuable feedback! Thanks for recognizing our staff for delivering great service, and in particular our restaurant team for service and quality of food. We sincerely apologize for the issues you experienced with your key cards, slow internet service, a noisy hvac unit, the hairdryer and the... More 

Virginia Beach, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

My husband and I stay here at the Hilton Garden Inn for a yearly Christmas Party . The hotel is very convenient, clean, friendly, and comfortable. Great bar and wonderful food. Great parking and location to anywhere in the Rockville area. Just a fun and easy place to stay. Feels like home.

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear joannet97, Thank you so much for providing with us with an excellent review on your experience! It's great to hear that you felt our hotel was clean, friendly and comfortable with a great bar and wonderful food. We are looking forward to hosting you and your husband on your next visit and providing you with a home away from... More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2014

This is a beautiful and well maintained property. The staff is very friendly and helpful. It was very cold while we were visiting and we really enjoyed the fireplace in the lobby. The room was clean and very spacious. There were three adults and a wheelchair and we all had plenty of room. The I Comfort beds are a nice... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear candykitch, Thank you so much for staying with us over the Thanksgiving Holiday! It's very rewarding for our entire team to hear that you had a fantastic experience on your visit. You referenced our very friendly and helpful team; delivering excellent service is one of our core pillars. You also enjoyed our lobby fireplace, your clean and spacious guestroom... More 

new jersey, United States
1 review
5 of 5 stars Reviewed November 30, 2014

wonderfull appointed hotel with an inviting fireplace in the lobby. everything looks well taken care of ...clean...and staff is friendly & welcoming.our room was extremely clean ..well kept furniture...pleasing in every way & a very comfortable kings size bed. there is a restaurant in the lobby as well that looked quite nice...we did not have a chance to eat there.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Eric D, Thank you very much for staying with us, and for taking time to provide us with tremendous feedback! We're thrilled to hear that you had a wonderful experience during your stay. We appreciate you recognizing our team for delivering good service, for a clean and comfortable guestroom and public spaces. It's great to know that you will... More 

longmont, United States
1 review
2 of 5 stars Reviewed November 30, 2014

Waited for over an hour for the appearance of the engineer to turn the heat on. Worried that I'd miss my ride after shampooing my hair which I couldn't do until the engineer got the heat on. I must have called the front desk 6/7 times. Finally asked for a supervisor.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hotel Style:
#1 Romantic Hotel in Rockville
#1 Green Hotel in Rockville
#2 Family Hotel in Rockville
#4 Business Hotel in Rockville

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