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Hilton Garden Inn Rockville - Gaithersburg

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14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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321 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fremont, California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The reception staff was friendly and welcoming. The hotel was clean. There is a small restaurant and bar in the lobby. The breakfast buffet (hot and cold dishes) costs just under $10, and there is quite a nice selection of fresh items. Eggs cooked to order are available but I just had oatmeal, fruit and yogurt. The exercise room has... More 

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London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for just 1 night, and it was fine. Our room was right near the elevator and a hallway air-conditioner which was very loud and extremely cold, though once the room for was shut, it wasn't much of an issue, though if we stay there again, we know to make sure we don't have a room... More 

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you very much for staying with us! We appreciate your valuable feedback, and are sorry to hear that your room location wasn't ideal for you. We're happy to hear that you would stay with us again and we hope to have the opportunity to host you in the future. Please feel free to reach out to me directly on... More 

Lake Forest, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I really enjoyed the Hilton Garden. The lobby is very nice, and the staff is extremely helpful. They also make you feel very comfortable during your stay. We will stay there again if our travel plans allow.

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Our team and I are thrilled to hear that you thoroughly enjoyed our hotel and that our team was very helpful. We hope to host you again soon. Please feel free to reach out to me directly for future reservation needs. Sincerely, Ryan Urgo General Manager More 

Waldorf, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I had a short one night stay. Regardless, the hotel was clean, the room was great, and the hotel staff were helpful. We didn't use all of the hotel amenities but the room was very well maintained.

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you so much for your tremendous feedback on your recent stay! Our team was so happy to hear that you felt our hotel was clean, the room was great, and our team was helpful. We appreciate you taking the time to share your thoughts. Please feel free to reach out to me directly for your future reservation needs. Sincerely,... More 

Anaheim, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Suggest that the folks taking down the information during the sign in ask the patron how to spell their name so that it's put in correctly. The fact that three of us stood at the front desk having stayed at the hotel already for two nights; were told we were not registered was frustrating.

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you very much for your valuable feedback! We apologize for the confusion on our end regarding the spelling of your names and can understand how frustrating it was for your group to have to encounter that. We strive to deliver excellent service and to ensure all of our guests enjoy a wonderful experience. We hope to have another opportunity... More 

Waynesboro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our newborn was placed in the NICU at the hospital nearbye and we needed a room that was close to the hospital. The front desk staff went above and beyond in helping us get a room, check in early, and ensuring we had everything we needed. The room was comfortable and clean and the location was 2 min from hospital.... More 

Review collected in partnership with Hilton Garden Inn

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Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for staying with us during such an important time for your family! We are so happy to hear that we were able to provide a very comfortable and clean environment for you while your newborn was in the NICU. We certainly hope that you and your newborn are doing great! Thanks for sharing such important feedback with our... More 

Louisville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean and staff very attentive & pleasant. Breakfast should be complimentary as most hotels are nowadays. Refridge & Microwave in the room a plus. A strip mall/plaza within walking distance for food, groceries, coffee etc. Very quiet/clean part of town. Location was great 15min drive from downtown DC.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thanks for being our guest! We appreciate your excellent feedback and are happy to hear you enjoyed our clean hotel and friendly team. Our location, conveniently located just outside DC and walking distance to shopping and restaurants provides our guests with excellent options close by and a short distance into the city. We hope to have the opportunity to host... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay and overall the hotel was very clean. I wasn't crazy about the restaurant on site, but ok if you're short on time. This hotel didn't have free breakfast or even continental, for the cost would prefer to eat somewhere else.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ryan U, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for staying with us and for taking the time to share your experience! We're happy to hear you enjoyed your stay and our clean hotel. I hope we have an opportunity to host you again in the future, and you'll dine with us again so we can do our best to exceed your expectations next time. Please feel... More 

Butler, Pennsylvania
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay with my family. The staff was great and the resturant. The kids loved the pool. The price was reasonable. We had a double suite which was great for the family. The breakfast was really good! This is a keeper on my list.

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Bridgeport, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was my first time using this hotel. I find the staff friendly & helpful. The service was very good. Rooms were clean and comfortable. Breakfast was very good. Parking was convenient, easy access to highway and DC area. I would strongly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Prices are for 1 room, 2 adults
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