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All 15 Rockville hotels

Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 Hotel   |   14975 Shady Grove Road, Rockville, MD 20850
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86%
Ranked #3 of 15 hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Lawrence B Grimsby, Canada
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  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    113
    71
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Grimsby, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I highly recommend the Hilton Garden Inn as one of the best hotels for business people who find themselves travelling too much. The Hilton Garden Inn staff and service make you feel like your'e at home regardless of where you are.

Review collected in partnership with Hilton Garden Inn

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rocester hills, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our room was not made up one day. We called it in when we came back to our room at night, but by then it was too late for them to do anything. We twice called in a problem with the closet doors not working and they were not fixed during our 4 night stay. We were disappointed.

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Chris P, Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville. I'm very sorry that we failed to clean your room one day during your stay. It is our responsibility and pleasure to refresh our rooms on a daily basis, and we clearly failed to deliver that service to you and your family.... More

Rockville, Maryland
1 review
3 of 5 stars Reviewed 1 week ago

My Hilton Garden Inn room and housekeeping were excellent, 5 Stars! Room service food was great! The booking services and the reception personnel whom greeted me were not satisfactory. I had great difficulty booking the room and arranging for payment. Upon arrival no evidence of my pre payment method had been received and I was not going to be checked... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Ruby7437, Thank you for your feedback regarding your recent stay at the Hilton Garden Inn Rockville. I'm very sorry to hear that you experienced issues with reservations and your arrival at our hotel. We strive to deliver the highest level of service to our guests, and we clearly failed to provide you with that experience. We will continue to... More

State College, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

great stay, great staff, clean, comfortable, everything exactly as it should be. I travel for business quite frequently, and I have seen the good, bad, and downright ugly in hotel rooms. I am a former hotelier myself, so I am especially critical of hotels. This property and its staff were exceptional in every way.

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Jeffrey D H, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you think of our property and staff as exceptional! We certainly look forward to welcoming you back again soon. Thanks again, and have a great day!... More

Milwaukee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived for our one night stay in Rockville and were greeted by friendly clerk. Our stay was up to the high standards of Hilton. This is a newer hotel. It is very clean and quiet. We would definately make arrangements to stay here again if our travels take us to Rockville again in the future.

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello Kurt S, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that your family had an enjoyable experience. It's great that you found your stay to meet up to the high standards that Hilton is known for,... More

New York City, New York
Top Contributor
66 reviews 66 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visiting family the area and stayed 2 nights at the Hilton garden Inn. We were pleasantly surprised. The Inn is fairly new. Plenty of free parking. Room was very clean and nicely arranged. Bed quite comfortable. I was told that the duvet covers are changed as guests leave( I am strict about that). Was surprised to see that the mattress... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear 4cheerysmile, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you were pleasantly surprised. Our complimentary parking, clean rooms, comfortable beds and delicious breakfast are a few of the many reasons our guests continue to come... More

London, UK
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very busy. When I arrived there was one person on reception who was amazing as she was dealing with guests asking directions to a party every few seconds as well as checking people in at the same time. I would have given a higher service rating on that basis but the woman on the desk the following... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear LondonGB, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent business trip to the area. I'm happy to hear that you were greeted by an amazing front desk team member, but I'm sorry that you did not have the same experience the following morning. Our hotel is busy, but it is no excuse... More

COLUMBIA
Top Contributor
52 reviews 52 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for two nights while visiting my daughter in Rockville. I was very pleased with the location and the facilities. We had a housekeeping problem (hair in the shower), but staff fixed it and comped the next breakfast. Otherwise, no issues. Staff was attentive after the first issue was fixed. The king bed was really... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear SCShaker, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your trip to visit your daughter. We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our location and facilities. I'm sorry you experienced housekeeping issues, but I'm glad our team quickly resolved and took care of breakfast for you. It's great... More

Denver, Colorado
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 22, 2014

A cousin (who's good at these things) booked three rooms for a group of us for two nights at this hotel. It was a cousins' get-together, with people arriving from 3 different states. Our room was very comfortable and clean. Once I figured out that my bed was a Sleep Number adjustable bed, and I got the mattress adjusted, I... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Toofargone, Thank you (and thank you to your cousin) for choosing to stay at the HGI Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our comfortable, clean rooms, adjustable beds, hotel amenities, and that you found our breakfast to offer good value. Also, I... More

Cork,Ireland
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 21, 2014

Stayed here in February when it was constantly snowing. The rooms were lovely and cost at the time and nice to return to after being out all day. The rooms were spotless, the bed was a massive king size with lovely soft pillows and bed clothes. There was also a flat screen tv and coffee and tea making facilities in... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Yogs70, Thank you for choosing to stay at the Hilton Garden Inn rockville during our snowy February! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our rooms and found them to be spotless. It's great that you also enjoyed our many in-room amenities. I appreciate your input on the breakfast cost, but I... More

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Rockville #1 Green Hotel in Rockville #2 Family Hotel in Rockville #5 Business Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities. ... more   less 
Number of rooms
112

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