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All 15 Rockville hotels

Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 Hotel   |   14975 Shady Grove Road, Rockville, MD 20850
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86%
Ranked #2 of 15 hotels in Rockville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
4cheerysmile New York City, New York
  • Reviews (216)
  • Photos (45)
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  • Room tips (30)
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216 people have reviewed this hotel

Traveler rating
    111
    73
    21
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
New York City, New York
Top Contributor
63 reviews 63 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visiting family the area and stayed 2 nights at the Hilton garden Inn. We were pleasantly surprised. The Inn is fairly new. Plenty of free parking. Room was very clean and nicely arranged. Bed quite comfortable. I was told that the duvet covers are changed as guests leave( I am strict about that). Was surprised to see that the mattress... More

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London, UK
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very busy. When I arrived there was one person on reception who was amazing as she was dealing with guests asking directions to a party every few seconds as well as checking people in at the same time. I would have given a higher service rating on that basis but the woman on the desk the following... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear LondonGB, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your recent business trip to the area. I'm happy to hear that you were greeted by an amazing front desk team member, but I'm sorry that you did not have the same experience the following morning. Our hotel is busy, but it is no excuse... More

COLUMBIA
Top Contributor
53 reviews 53 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for two nights while visiting my daughter in Rockville. I was very pleased with the location and the facilities. We had a housekeeping problem (hair in the shower), but staff fixed it and comped the next breakfast. Otherwise, no issues. Staff was attentive after the first issue was fixed. The king bed was really... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear SCShaker, Thank you for choosing to stay at the Hilton Garden Inn Rockville during your trip to visit your daughter. We greatly appreciate your feedback, and I'm happy to hear that you enjoyed our location and facilities. I'm sorry you experienced housekeeping issues, but I'm glad our team quickly resolved and took care of breakfast for you. It's great... More

Denver, Colorado
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A cousin (who's good at these things) booked three rooms for a group of us for two nights at this hotel. It was a cousins' get-together, with people arriving from 3 different states. Our room was very comfortable and clean. Once I figured out that my bed was a Sleep Number adjustable bed, and I got the mattress adjusted, I... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Toofargone, Thank you (and thank you to your cousin) for choosing to stay at the HGI Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our comfortable, clean rooms, adjustable beds, hotel amenities, and that you found our breakfast to offer good value. Also, I... More

Cork,Ireland
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in February when it was constantly snowing. The rooms were lovely and cost at the time and nice to return to after being out all day. The rooms were spotless, the bed was a massive king size with lovely soft pillows and bed clothes. There was also a flat screen tv and coffee and tea making facilities in... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Yogs70, Thank you for choosing to stay at the Hilton Garden Inn rockville during our snowy February! We greatly appreciate your feedback, and I'm very happy to hear that you enjoyed our rooms and found them to be spotless. It's great that you also enjoyed our many in-room amenities. I appreciate your input on the breakfast cost, but I... More

Big Apple
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a 3-day week-end there and found everyone to be helpful and friendly. We used the restaurant for breakfast and the bar in the evening. We were made to feel welcome and special. We would certainly stay there again!

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear NYCJulia, Thank you for choosing to stay at the HGI Rockville during your recent family trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you found our team to helpful and friendly and that we made you feel welcome! Also, it's great you had the opportunity to taste our food in the... More

Philadelphia, PA
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a gem. Beautiful location, fairly new and the rooms were beautiful. We were surprised at how clean and fresh everything was. The room was quiet and comfortable. Breakfast the next morning was outstanding. The staff was very friendly and helpful. Parking was convenient and free. This is the best hotel I have stayed in, in years. A... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello jim8833, Thank you for choosing to stay at the HGI Rockville during your recent trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that we are the best hotel that you'v stayed at in years! I'm glad you enjoyed our beautiful location, clean, fresh, comfortable, beautiful rooms, outstanding breakfast, complimentary parking and very... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 4, 2014

I was in town for the weekend to work at Shady Grove hospital (across the street). The location is perfect and the staff was delightful! I will be back in town over the next few months and will definitely stay at this property.

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Hello josephbT9935FF, Thank you for choosing to stay at the HGI Rockville during you recent business trip to Shady Grove Hospital. We appreciate your feedback, and it's great to hear that you found our location to be perfect and staff to be delightful, a few of the many reasons our guests continue to return. We certainly look forward to welcoming... More

Vienna, Virginia
1 review
4 of 5 stars Reviewed June 3, 2014

The front desk staff at check-in and check-out were warm and welcoming. They gave me a room on the top floor, which I had requested. The room was clean and the bed was comfortable. The A/C unit made a pretty loud humming noise. The only unpleasant part of my stay was the room alarm that woke me up at 6am,... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear indicatory_10, Thank you for choosing to stay at the HGI Rockville during your recent trip to the area. We appreciate your feedback, and I'm happy to hear that our front desk team was warm and welcoming, and that your room was clean with a comfortable bed. I'm sorry for the noise of the A/C unit, and I apologize for... More

north bergen, United States
1 review
5 of 5 stars Reviewed June 1, 2014

Really impressed by the generosity of the staff at Hilton. I got into a problem where my hotel was not booked as per my dates, but they way they accomodated me, it was awesome. Very nice staff and very professional.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Dear Amit K, Thank you for choosing to stay at the HGI Rockville during your recent business trip to the area! We greatly appreciate your feedback,and I'm very happy to hear that you were impressed by the generosity of our team. We certainly look forward to welcoming you back again soon. Thanks again, and have a great day! Sincerely, Michael... More

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Rockville #2 Family Hotel in Rockville #4 Business Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities. ... more   less 
Number of rooms
112

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