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Hilton Garden Inn Rockville - Gaithersburg

3.0 of 5 14975 Shady Grove Road, Rockville, MD 20850
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Hilton Garden Inn Rockville - Gaithersburg
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Hilton Garden Inn Rockville - Gaithersburg
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245 reviews from our community

Traveler rating
    125
    79
    27
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I was a little disappointed in my stay at this hotel. The outside of the building looked very nice and check in was friendly and quick. When we went into the room it was smaller than typical Hilton Gardens and the bathroom significantly. The major issue with the bathroom is there was mold growing on the sides of the shower.... More

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Columbus, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel would be great, especially for the price. The location is perfect if you have to be in DC but do not need to be within a walking distance to everything. My room was nice, restaurant was adequate. My only concern was about the cleanliness of the shower - while everything looked clean on the surfice, there was "pink... More

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2 reviews
5 of 5 stars Reviewed 1 week ago

Had the opportunity to stay here recently and had a wonderful experience. Place is very nice inside and out, rooms are very clean with new furnishings. Restaurant and bar is great and very intimate. Looking forward to staying here again....but may request an alternate room than 301 as the view is not the greatest. If the view is not a... More

Review collected in partnership with Hilton Garden Inn

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Gaithersburg, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely modern hotel, comfortable and convenient accommodations. Clean, great location, gracious staff, and a terrific deal/value. I did not use any amenities other than the guest room. However, I found the AC unit very noisy, and turned it off for a peaceful sleep. I have reported this to the hotel. I would definitely stay here again, but maybe not in... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for your review of your past stay with us. It is wonderful that you experienced such a great stay. I apologize that the comfort of your stay was interrupted by the HVAC system, and I have taken your comments to our team to ensure that we are continuously on top of the air system. The next time you... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Hilton Garden Inn recently on a trip to the area, and found the experience to be a very pleasant one. The room was very large and quiet, the bed very comfortable, staff lovely and helpful. We also thoroughly enjoyed the breakfast. Whilst the decor isn't really to my liking, this isn't a concern... More

Review collected in partnership with Hilton Garden Inn

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – especially when you see our exceptional value to our product. We thrive to maintain our high Customer Service and Cleanliness to make sure our guests enjoy themselves. The next time you have the opportunity to travel to the area, I hope... More

Walla Walla, Washington
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The company I work for held a training this past week in Rockville, Maryland. All of the trainees were housed in the Hilton Garden Inn. The rooms were clean and spacious and the hotel staff very cordial. This made our stay one that we will remember. On the 2nd day of training I went up to my room and the... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – especially in this situation. I apologize that your stay was interrupted by having room key issues and I have reached out to the team for frequent key machine checks. I am pleased to hear that we were able to sincerely apologize... More

Richmond, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Front desk staff always friendly and make you feel welcome. Check-in/Check-out a breeze. Very nice lobby area with a beautiful fireplace and seating arrangements. Breakfast was good -- a little pricy but it was all you can eat. Guest room and bath clean. A bit short on towels -- had to call for more. Only negative comment is that our... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted by the sounds from the street and the need for more towels. The next time you have the opportunity to travel to the area, please request a... More

Memphis, TN
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn in Rockville, MD is one of the nicest hotel I have stayed in but I was extremely dissatisfied with the way their breakfast waitress kept hounding me about payment. It is customary for the waitress to give your ticket at the end of the meal which you will pay with coupon, visa or cash. Instead she quoted... More

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fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for choosing to stay at the HGI Rockville during your recent trip to the area! We greatly appreciate your feedback, and I'm happy to hear that you found our staff to be friendly. Due to our breakfast system being different than most and having no menus on the table, our goal is to educate our guests on the... More

Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn - Rockville. HGI Rockville is adjacent to one of the busiest streets in Rockville. They put me on the first floor in a room facing the street. My trip to Rockville, MD, included meeting with collaborators who balked at paying $200/night (even though our Rockville host was reimbursing them). Our local host found that the Sleep Inn... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for choosing to stay at the HGI Rockville Mr. George M. We greatly appreciate your feedback. I am sorry that our pricing was higher than you expected for this area. We have a great value for our product, service and location, as well, hold one of the highest rankings for hotels in the local area, with the other... More

cleveland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

You should stay here. A good value for location and amenities. Staff was friendly and service was fast. The rooms are well prepared, clean and quiet. Hotel bar and restaurant was well staffed and the food was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
fallsgroveteam, General Manager at Hilton Garden Inn Rockville - Gaithersburg, responded to this review

Thank you for choosing to stay at the HGI Rockville Brian! We appreciate your feedback, and I'm very happy to hear that you had a great experience with our very friendly staff, spacious rooms, clean and comfortable beds and reasonable prices. Thank you again, and we certainly look forward to welcoming you back again soon! Michael Anderson, General Manager More

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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

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