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Crowne Plaza Hotel Washington DC-Rockville

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3.5 of 5
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3 Research Court, Rockville, MD 20850
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Crowne Plaza Hotel Washington DC-Rockville
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Ranked #8 of 16 Hotels in Rockville
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed September 19, 2012
books30 New York
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254 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Washington DC-Rockville
See the most recent reviews
New York
Top Contributor
63 reviews 63 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 19, 2012

The Crowne Plaza had one of the friendliest staff we've ever experienced. The room was spacious and the bed was very comfortable.The entire hotel was spotless. We got a good rate at the Intercontinental website as they have AAA, Senior and other discounts. Parking is free. The hotel is in an office park and the area is quiet. The only... More 

Was this review helpful? Yes 2
Clinton, Mississippi
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2012

This property was not up to snuff compared to other Crowne Plazas I have stayed at. Our rooms view was looking into a meeting room so we couldn't open the curtains. There was no stopper in the bathtub and even after asking for one, I didn't receive it. There was a mechanical banging and water running sound in the area... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Leigh62_11, I appreciate you taking the time to share your experience regarding your stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is disappointing to know you did not enjoy your overall experience with us, and regrettable our hotel did not... More 

Royersford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2012

I stay here on all my businee trips to the DC area. Staff is great! Treat you like a friend, not a stranger. Breakfast is great! Bar conversations in the evening always friendly and fun! Easy access to I 270, the Metro, shopping. Bike trail nearby for outside exercise I would highly recommend this hotel

Was this review helpful? Yes 1
Rome, Italy
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2012

Very friendly staff, fast and efficient shuttle service to subway for Washington centre (special thanks to Alan), spacious room and free car park. We would come back again. Patrizia and Emilio, Rome Italy

Was this review helpful? Yes 1
Hamden, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

Stayed in Crowne Plaza during my recent visit to DC. The hotel room was very clean and spacious. The staff were very helpful and friendly. The complimentary shuttle from and to the metro was indeed helpful. The decor is nice and the location suited me. No complaints. Would definitely stay there again ! -- Laxmi Sundar

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2012

Great hotel in a quiet location, courteous and prompt check in with friendly staff. Our room was clean and comfortable with a nice atrium view. Food was good and reasonably priced. The breakfast was just OK. Nice outdoor pool shared with Sleep Inn. Free shuttle to and from shadygrove redline metro with knowledgeble driver. Would stay here again.

Was this review helpful? Yes 2
Pennsylvania
Contributor
20 reviews 20 reviews
13 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed August 8, 2012

My husband and I stayed this past weekend and requested an early check in...I spoke with Riz at the front desk the morning of, and it was not a problem at all. The hotel room was very clean and offered plenty of space. We really enjoyed the free parking (hotels near by charge up to $40/day) as well as the... More 

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Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 2, 2012

Recently stayed two nights at this hotel for business, and had an overall nice stay. Nice, modern decor.....wonderful food......and great location. My only complaint is that my room had a very musty/mildew type smell whenever the air conditioner was running. It almost smelled like there had been water damage at some point that had not been properly cleaned. I did... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear kerust, Thank you for taking the time to express your thoughts and concerns. I am very pleased you liked the modern decor and the great location of our property. Please allow me to apologize for the unusual smell you experienced in your room during your stay and any inconvenience caused you. The feedback we receive from our valued guests,... More 

Fredericksburg, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2012

just fine - exactly what you should expect. The price is right. The breakfast is a little better than most hotels.

Was this review helpful? Yes 1
Sagamihara, Japan
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 10, 2012

Stayed a couple nights at this hotel as I was visiting relatives. Good rates, decent rooms. The bed's comforter is pretty amazing. Nice and thick, perfectly heavy enough - almost as heavy as the x-ray jacket the dentists put on you for your bitewing films. Great for a winter evening. Nothing to write home about, but room was decent. Internet... More 

Was this review helpful? Yes 1
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