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All 15 Rockville hotels

Crowne Plaza Hotel Washington DC-Rockville

3.5 of 5 Hotel   |   3 Research Court, Rockville, MD 20850
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Crowne Plaza Hotel Washington DC-Rockville
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66%
Ranked #8 of 15 hotels in Rockville
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
buprofessor Louisville, Kentucky
  • Reviews (212)
  • Photos (80)
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  • Room tips (46)
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212 people have reviewed this hotel

Traveler rating
    74
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • German first
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English first
Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just spent three nights at the CP- Rockville. It was a wonderful stay! The food was very good with many selections that were reasonably priced. The room (actually a very large suite) was right off the lobby but surprisingly very quiet. All of the staff were exceptionally helpful. The shuttle waits were only minutes leaving the hotel and about... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I wanted to take a moment to write a warm thank you note for the excellent services and hospitality provided by manager and staff of Crowne Plaza, Rockville, MD. I stay regularly in this hotel for my business travel and I always get excellent service. This time around, it was a family trip and the Manager Amit Puri and Riz... More

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Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for three day at the Rockville MD Crowne Plaza. My room was spotless with fresh clean linens and comfortable bed and pillows. The staff, especially Himani, was friendly and helpful even with some of the travel questions I had. She went out her way to find information for me. thanks for the lovely stay!

Was this review helpful? Yes
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Marita, Thank you for your feedback about the hotel and taking precious time to compliment Himani. Truly, Himani is one of our STARS and we are indeed very proud of her. We look forward to your return to Crowne Plaza Washington D.C - Rockville. Best, Amit P. More

Orange
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel from June 15th thru June 21st, so I believe I can give a somewhat objective opinion of this Hotel. from Rawanda at the front desk, Mr. Raven ((The Hotel Manager) and Jennifer housekeeping , I DID IN FACT received nothing but 5 star service.the front desk gave me nothing but professional yet personal service... More

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your very kind review. I will pass along your comments to our team. They will be very pleased All the best Earl Raven More

London, United Kingdom
Top Contributor
211 reviews 211 reviews
94 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good business hotel. I was pleased that they recognised me as a Platinum Ambassador and gave me an upgrade to a great suite. The rooms are a good size, clean and free internet which is great. Breakfast is good and there is a pool shared with a sister hotel. It is in an industrial area so a... More

Was this review helpful? Yes 1
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, We appreciate you feedback and the great comment about the hotel comfort, the service, the pool, the breakfast buffet and the location. We wish to also thank you for your loyalty as an IHG Rewards Platinum Ambassador membership. Feel free to contact to let me or the Manager on Duty know what we could do to move you... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The service staff was rude. We tried to call them before we arrive, but we had to make 4 to 5 attempts in order to reach them because they were not available to pick up the phone. They were not able to provide any service such as getting an additional towel or blanket. The WIFI was very slow, I ended... More

Was this review helpful? Yes 1
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our Hotel. I appreciate you taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Once again please accept our sincere apologies and feel free to contact me or the manager on duty... More

Hartford, Connecticut
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a double suite for four guests for one night. The room was clean, neat, and pleasing. There were no special perks or amenities, but this was not the problem. There was only one regular coffee packet in the room for four people. They do provide additional free coffee in the gift shop. Nice stay and free internet.. Air... More

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Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest We appreciate your very nice comments I hear you on the air conditioner. Within the next 2 weeks we are installing new units various rooms and certainly in the room you occupied As you mentioned we do have complimentary coffee in our shop. And, we will deliver more coffee packets to any guest room as needed. All the... More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked 2 rooms. First room was under construction. Called front desk and "Riz" answered. She was short with me on the phone. Later went to get a shower in room #2. Bathtub wouldn't drain I called desk, told them . Maintenance guy showed up 20 mins later w/ no tools. Left and returned with a pliers. Left again, I called... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, We are very sorry to hear about the shortfalls you experienced. I will use this review for training of our agents and engineers. We do appreciate your comments and we will use them to improve Sincerely Earl Raven More

Silver Spring, Maryland
1 review
5 of 5 stars Reviewed May 27, 2014

I am a continuing education trainer for mental health professionals. I have used the meeting rooms at the Crowne Plaza-Rockville, Maryland as the training site for my programs for over 10 years. The Crowne Plaza is a wonderful property, conveniently located close to Washington, DC. Also, many of my attendees stay at the hotel during my workshops, and they always... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your very kind remarks about our hotel and particularly our wonderful people who make every effort to exceed the expectations of our guests We'll look forward to seeing you soon and time and time again Sincerely Earl Raven General Manager More

Lords Valley, Pennsylvania
1 review
4 of 5 stars Reviewed May 22, 2014

Recent stay for one night. Everything went smoothly, especially the incredible young lady at the front desk, Himani. She was a multi-tasking wizard (wizardess?), who went way beyond the call of duty, filling us in on all pertinent info, even as she was helping someone else to check in. Also helped us locate a nearby pharmacy....just wonderful, super-friendly service! We... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thank you very much for your wonderful review. Rest assured i will share your comments with our team All the best More

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Additional Information about Crowne Plaza Hotel Washington DC-Rockville

Address: 3 Research Court, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Washington DC-Rockville 3.5*
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Also Known As:
Crowne Plaza Rockville
Rockville Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Rockville #6 Romantic Hotel in Rockville
Hotel Class
Official Description (provided by the hotel)
New Hotel Near Shady Grove Metro Station Offers a Suburban Retreat If you're looking for an affordable, upscale hotel in Rockville, MD, be sure to stay at the Crowne Plaza Washington D.C - Rockville MD. Our 100% smoke free hotel is conveniently located on I-270 and is just a short drive from Washington D.C. Business travelers will appreciate our close proximity to businesses, including DHHS, Shady Grove Adventist Hospital, Johns Hopkins University, the University of Maryland, Lockheed Martin and IBM. Leisure guests will find our Rockville accommodations offer quick access to the White House, Sugar Loaf Mountain Winery, the Strathmore Music Center and both the Lakeforest and Montgomery Malls. The Crowne Plaza Washington D.C - Rockville, MD is 'The Place to Meet'. Our premium Rockville hotel facilities include over 13,000 square feet of flexible meeting space. Our spacious meeting rooms are perfect for conferences as well as special occasions or social events. Guests can choose from the Remington Ballroom, the lovely Terrace or one of our six breakout meeting rooms. This upscale Rockville hotel provides the best in hospitality and amenities. You can enjoy a Health Club with a yoga studio, free high-speed Internet access and fine dining in our restaurant with room service. For the very best in Washington D.C. accommodations, choose the Crowne Plaza Hotel in Rockville, MD. ... more   less 
Number of rooms
150

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