We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Washington DC-Rockville

GreenLeadersSilver level
3.5 of 5
Hotel website
Hotel deals
3 Research Court, Rockville, MD 20850
Special Offer
Save 10-30% this Summer
Crowne Plaza Hotel Washington DC-Rockville
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #10 of 16 Hotels in Rockville
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Lisa M
Add Photo Write a Review

284 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    104
    84
    44
    28
    24
See reviews for
62
45
28
107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (84)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (36)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed there last December and we just booked our reservation for August! The hotel staff are wonderful, especially Amit and the hotel is beautiful and the breakfast is wonderful! We will definitely stay there every time we are in the Washington/Baltimore area.

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

I wanted to thank you for your very kind remarks about the hotel and Amit. We'll look forward to seeing you again! More 

5 of 5 stars Reviewed 1 week ago

The entire staff did a great job. They went out of their way to make our conference a success. I would use this hotel again when planning a conference! Special mentions: Chef Bud, Earl Raven (GM), Himani, and Amit were noteworthy.

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Charles P. It was our privilege to be able to be the host hotel for the SAMHSA Conference! Thanks so much for your very kind remarks about the hotel and our people. Rest assured I will pass along your comments to our team. Thanks again and we do hope to host another SAMHSA conference More 

Baltimore, Maryland
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at the Crowne Plaza and wished that I had made reservations for two nights instead of one. I had a restful night and had options to use the outdoor pool and the health spa. Since I arrived by train I was especially grateful that the location was near local transportation and within one block of... More 

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

It was our privilege to host the Maryland PTA. We are delighted to read how much you enjoyed your stay with us! I will relay your wonderful comments to our team More 

Columbus, Ohio
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked 6 rooms for a family reunion and would do it again. When we arrived, we found that most were very big two-room suites - great for those with small children. The staff was nice and accommodating. The pool was clean but small and a lifeguard was on duty. We had a special breakfast gathering one morning in a... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your kind review. We are delighted that you enjoyed your reunion with us. We do hope to see you again More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

The front desk staff couldn't be nicer. Himani and Carmen were wonderful. Due to a death in the family, we stayed over 2 weeks and they were so kind and accommodating. They went above and beyond to make us comfortable.

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your kind remarks about Himani and Carmen. I will certainly recognize these two great people All the best More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First off the room was the only nice thing that I experienced. Now I have to say the lady I had dealt with at the check in desk was horrible! She gave me the run around to giving her my credit card when I had paid for the room in advance months ahead, finally after arguing for at least a... More 

Was this review helpful? Yes 1
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best,... More 

Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 23, 2015

I have been two many different Crowne Plaza before, the one at Rockville is a total nightmare. Crowne Plaza is designed to be upper scale hotel but this location shows nothing but a very so-so and motel level service. 1. It is true that the check in desk's service is really bad, the staff will not recognize your IHG club... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

We're very sorry you had a poor experience. One of our highlights most people find is the friendliness and great service our front desk agents are know for Rest assured that i will look into your personal experience and make the necessary changes If you [plan on returning to the area, i would be happy to set up your reservation... More 

Germantown, Tennessee
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2015

The lighting in the room was very dim, hard to read by. Hallway outside our room had debris on the carpet, had not been swept if sometime, was not vacuumed during our stay. The first day our room was cleaned, however, the dirty glassed and coffee cups were not removed and replaced. The third day our room was not cleaned... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest Had we known the lighting was an issue, we could have brought in additional lighting. I will certainly look into the housekeeping issues I was the person who handled your Wife's lunch and from speaking with her she was delighted Again, if you had any room issues, I wish either you or your wife would have mentioned something... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 17, 2015

The hotel atrium is lovely. The hotel rooms aren't bad. They were a little cramped and the temperature control didn't seem to work all that well. But the room just felt a little dirty. There was debris on the floor. The blankets on the bed had a weird yellow stain on them. The bathroom was a little dirty with stains... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

We're very sorry you had issues while a guest at our hotel. Rest assured i will review these issues with our team and make sure we do a much better job in the future More 

Jeddah, Saudi Arabia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 11, 2015 via mobile

The first impression was negative when we found an underwear left on the floor of our room (313) when we just came, the receptionist apologized, changed the room and sent complimentary breakfast tickets. Still the 2nd room (309) has a bad smell which also experienced at the 1st room. The smell of having furniture in a closed place with no... More 

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

I'm so sorry to hear about the clothing left in the room. I will also check on the odor. Otherwise I was pleased you also found enjoyable aspects of the hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (10)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (106)
Viewed
Room/suite (25)
Viewed
Business center/function rooms (12)
Viewed
View from room (4)
Viewed
Pool/beach area (4)
Viewed
Dining (19)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (9)
Viewed
Other (29)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Rockville hotels
4.7 mi away
EVEN Hotel Rockville
EVEN Hotel Rockville
#2 of 16 in Rockville
4.5 of 5 stars 145 reviews
1.4 mi away
BEST WESTERN Plus Rockville Hotel & Suites
0.6 mi away
Homewood Suites Rockville - Gaithersburg
Show Prices
Show Prices
Show Prices
2.5 mi away
Cambria Hotel & Suites Rockville
0.6 mi away
Hilton Garden Inn Rockville - Gaithersburg
0.0 mi away
Sleep Inn Shady Grove
Sleep Inn Shady Grove
#6 of 16 in Rockville
4.0 of 5 stars 198 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay