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All 15 Rockville hotels

Crowne Plaza Hotel Washington DC-Rockville

3.5 of 5 Hotel   |   3 Research Court, Rockville, MD 20850
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Crowne Plaza Hotel Washington DC-Rockville
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Ranked #8 of 15 Hotels in Rockville
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
ladyelainany Delran, New Jersey, United States
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228 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
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English first
Delran, New Jersey, United States
1 review
4 of 5 stars Reviewed 1 week ago

I went for a convention, and used the really nice handicapped room on the third floor. It was well appointed and they even gave me a decent new fridge to use. That turned out to be a life saver. The staff was incredibly good, courteous, and helpful. I don't think the staff or management could be better than those fine... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks for your very kind remarks in regard to the hotel and our team members. We have a post con with your groups executive committee in early October. I will review your notes regarding menu selections in hopes we can do a little better next year. Keep in mind, it's very difficult to cater to everyone's dietary needs when the... More

Tomball, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel with big rooms, staff is friendly and willing to help and even though the hotel seems old and in need of remodeling everything was clean and in working condition. Breakfast was good as well although with limited options.

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your kind comments regarding our hotel. Each year we do some refurbishing and strive to stay abreast of the needs of the hotel and the customer All the best More

Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at the Crowne Plaza in Rockville, and I have nothing but high praise for the hotel staff. At every level, from the hotel managers to the front desk (particularly Himani), housekeeping, restaurant and bar personnel and even room maintenance, everyone was efficient, friendly and accommodating. My room was in good condition, and when I notified... More

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thank you for your very kind review. Rest assured I will share your comments with our team. We hope to you you at the hotel time and time again Thanks again More

Punta Gorda, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel has some interesting experiences to discover. Whenever you decide to take a shower in one of their rooms, please don't forget to close the double doors to the bathroom. Even though the bathrooms do not have any fans for exhaust; keep the doors closed. If not, the smoke alarm will go off and really scare you! This would... More

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest Once again we're sorry that the mattress was not what you needed for you back. Our mattresses are all a very high quality Tempur-Pedic Unfortunately with you specific back condition even this mattress couldn't help I wish you the best in the future and do hope your back improves More

Montreal, Canada
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there for a conference. The beds are comfortable, the rooms are pretty spacious. Nice decor. Nice little touches. Very friendly and helpful staff. Just one thing would earn them the last star from me is that the air conditioner is a bit noisy so I had to turn it out at night, which left the air a little... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks for your review. We are happy to see the greater part of your stay was very good. Rest assured I will look into the nose of the HVAC unit in your room and take immediate steps to minimize the noise All the best More

Turlock, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My first experience with this hotel in 2013 was poor. I returned this year expecting the same. From the front desk to the kitchen made my stay much more enjoyable. I am gluten free and lactose intolerant and in speaking with the staff about my meals made me very happy. This hotel has gone through a big change since last... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thank you so much for your wonderful review. Our team makes every effort to adapt to the needs of our guests It was our pleasure to make every effort to accommodate your health needs and that you were satisfied with our efforts All the best More

Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is hidden off in a office complex but was surprisingly comfy. Good sized rooms and friendly staff. The lobby temp was a bit on the arctic side so that made congregation for a bite and conversation hard. Maybe the big skylights made temp control hard?

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

We sincerely appreciate your commentary. We believe we are a diamond in the rough. We do hope to see you again All the best More

1 review
5 of 5 stars Reviewed 3 weeks ago

I travel to Rockville aproximately once a month, and have advised my company that the Crowne Plaza Hotel is my preferred choice for lodging. The rooms are very comfortable and the staff is always friendly. Compared to other hotels I have stayed at in the area, this one is hands down a winner. The towels are unusually fluffy, linens are... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your wonderful comments regarding our hotel. Rest assured i will share your comments with our team More

San Diego, California
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2014

This hotel doesn't look like much from the outside; but the inside is quite nice. I was there for business in Rockville and it was well located for that. It is also right next to the 270 so easy to get in and out of D.C from. I believe it is also close to the Shady Grove Metro stop (although... More

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your review. We pride ourselves in good customer service and nice to see you enjoyed the hotel and our team More

Monongahela
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

Mr Amit and staff made my stay at the Crowne Plaza Rockville Md very enjoyable. Thank you for everything. The service was outstanding and minor issues were addressed and corrected in a timely and professional manner. This is just what I would expect. If I would have to make reservations in the future Crowne Plaza is the #1 choice.

Was this review helpful? Yes 4
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your kind review. We have a great customer service team and I will ensure I pass along your comments More

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Additional Information about Crowne Plaza Hotel Washington DC-Rockville

Address: 3 Research Court, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Washington DC-Rockville 3.5*
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Also Known As:
Crowne Plaza Rockville
Rockville Crowne Plaza

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