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Crowne Plaza Hotel Washington DC-Rockville

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3.5 of 5
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3 Research Court, Rockville, MD 20850
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Crowne Plaza Hotel Washington DC-Rockville
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Ranked #8 of 16 Hotels in Rockville
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
vFNG State College, Pennsylvania
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260 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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State College, Pennsylvania
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

An excellent base for DC travel. The shuttle is available for drop-offs and pick-ups in 3-mile radius including the metro station and one of the downtown centers. We came to see the pandas at the National Zoo and didn't realize it was also Cherry Blossom Parade and Festival weekend. The hotel was full, but the front desk particularly Amit or... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

We would like to thank you for staying with us and sharing your positive experiences of the hotel and your visit Washington D.C. We do hope to see you again More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

my name is Doris from Orlando Florida I got to stay in crown plaza hotel on April 3rd best breakfast and shipper than other places 2 days later that I came back from my trip I realized that I had left my (BOSSE) head phones on the chair I was setting down I got sad because I had spend a... More 

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Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

We appreciate your wonderful comments. We hope to see you again. I will share your comments with our team. They will be delighted More 

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are spacious enough and an old and outdated hotel. Nothing much or special to do around. Lately hotels don't provide fridge and microwave and they charge extra if you need one. I think it is one the business tactic so people can spend money on restaurant I guess. Got one small bag of chips at the snack bar and... More 

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks so much for your comments. We hope to see you again More 

On The Road
Top Contributor
125 reviews 125 reviews
87 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're looking for a nice property with a great proximity to the DC Metro, look no further. For the traveler who doesn't want to battle with DC traffic, or even hit the beltway for that matter (coming in from the west via I-70, 270 etc.), Rockville is a great location. We chose this location because of the shuttle service... More 

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thanks for your very nice review of the hotel. We will review all of your comments and where we need to make adjustments in service will certainly do so More 

Raleigh, NC
Top Contributor
86 reviews 86 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

So we wanted to stay somewhere near the metro, for less than $100, with free hotel parking while we were in town for the Wizards game. This was the perfect place. Red line metro stop is maybe a mile away and parking at the metro station is free on the weekends. Exterior of the hotel, looks like an office building.... More 

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Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Thank you for your comments regarding our hotel - we'll look forward to seeing you in the future More 

Toronto, Canada
Top Contributor
71 reviews 71 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the properties in the area, this one is a bargain, and rightfully so. The room was appointed well enough, and I enjoy that Crowne Plaza adds their own complimentary 'relaxation package' of essential oils. However, the building feels dated, the dining area overly spacious, and the bathrooms were teeny. The staff, too, don't seem to take any pride in... More 

Was this review helpful? Yes 1
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest We thank you for many good comments and some not so good. Spring in DC does bring many student groups to most hotels in the DC Market We will work with the tour planners on the conduct of the students to minimize issues More 

Toronto, Canada
Top Contributor
76 reviews 76 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed here before and really enjoyed our previous visit. This visit disappointed us. We were in the Rockville area for a family celebration and this was the hotel of choice for our group. The person that helped with the reservations was extremely friendly and helpful and we settled on a one bedroom suite, as we were 2 adults... More 

Was this review helpful? Yes
Earl R, General Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest I am very sorry your stay this past time was not up to par. Next time you plan on visiting our area, please contact me directly and we'll make sure your stay is a great one More 

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at hotel for six nights with wife. Hotel a bit difficult to find using two separate GPS devices. Easy parking, welcoming lobby. Polite and helpful front staff. Hallways messy with services trays that could sit for three days without being removed. Dirt not vacuumed for days. Were told that lunch was "cancelled" because not enough demand in the hotel... More 

Was this review helpful? Yes 1
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your stay with us. We work diligently to ensure our facilities are well maintained and we are truly sorry we did not live up to your expectations. I have taken note of your comments and have shared these with our maintenance team for the purpose of bringing improvements needed. Though I... More 

Pennsylvania
Top Contributor
70 reviews 70 reviews
29 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed March 20, 2015

The Crowne Plaza in Rockville, MD is not much to look at from the outside, but as soon as one steps inside, an elegant lobby awaits. Our room was pretty with its turquoise painted wall. The blue sofa with gold prints is a perfect accent. My favorite part of the spacious room is the coffee nook with its gold stenciled... More 

Was this review helpful? Yes
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, We appreciate your time in posting your comments after your recent stay and are very pleased to hear that you enjoyed your time with us. The picture you took looks amazing. Feel free to contact to let me or the Manager on Duty know what we could do to move you to a 5 Star review. Look forward... More 

uniontown, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

I really like this hotel. I travel a lot, so it is important to me to feel comfortable while I am traveling. Amit, Maxine and Himani are always very helpful....I would highly recommend this hotel. Everything you need is right there. And if you want to venture out they have a shuttle to take you and pick you up. Great... More 

Was this review helpful? Yes 2
Amit P, Front Office Manager at Crowne Plaza Hotel Washington DC-Rockville, responded to this review

Dear Guest, We appreciate your time in providing your comments after staying with us recently. We are pleased to hear that you enjoyed our location and also found the Hotel comfortable. Your feedback regarding our Front Office Team is much appreciated. It is valuable feedback such as yours that will ensure that we are always able to meet the expectations... More 

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