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Quality Suites

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1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
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131 reviews from our community

Traveler rating
    41
    46
    26
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pennsylvania
Top Contributor
154 reviews 154 reviews
52 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed here for one night on business in a suite room. the price was very reasonable and the room was spacious and clean. We had stayed here on one other occasion in years past and have been very happy with both stays. we would stay here again. the design and layout of the room was quite nice, especially the... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear JonathanK Thank you for choosing to be our guest, we appreciate your business. I also wanted to thank you for posting your review on Trip Advisor and sharing your experiences with others. The Quality Suites Rockville does offer the Best lodging value in Suburban Maryland ! Quality of Service, Product and Price all count when judging where to stay.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights for business. my room was clean and comfortable and a decent size. The staff is friendly and very understanding. If you are a light sleeper i suggest getting a room away from the freeway. Would stay here again no questions asked.

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear EconoLodgeLit Thank You for posting your review on Trip Advisor, we appreciate your feedback ! Many guests are supprised at the size of rooms, in that they are larger than the typical newer style hotels. The comment that I appreciate the most is your statement that our team was Friendly. We value this trait very highly, and it is... More 

rochester, NY
Top Contributor
51 reviews 51 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped on our trip from Florida to new York. I asked to be upgraded to a one bedroom suite as an elite gold member in the Choice privileges program. Since they had availability, we were given a one bedroom suite which was completely renovated and very nice. There was a sitting area, a full kitchen, including dishwasher, stove with... More 

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David M, General Manager at Quality Suites, responded to this review

Dear Rochester NY Thank you for being our guest and posting your review on Trip Advisor. Its always a pleasure to recieve detailed feedback regarding a guests stay which is in turn, shared through this website for other poetentiial guest to base their lodging decisions on. I do apologize for the rattle in your air conditioner, which will be corrected... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here on 3/11-3/12 for a near by job interview. The hotel was clean, quaint, and comfortable. It was perfectly located to downtown and my interview. The staff was wonderful, accommodating and polite. I'll be back!

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Melissa On behalf of my entire team, thank you for your comments on Trip Advisor. Its always great to hear when we supprise and delight our customers. Out of all of your comments, your references to our team are most appreciated. We look forward to your return visit and wish you luck with the potential new job ! Sincerely... More 

State College, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is right off Interstate 270, close to restaurants and shopping in King Farm in Rockville, MD, and has a shuttle to the nearby Shady Grove metro station. If you're traveling to the DC metro area, this hotel offers reasonably priced accommodations close to highways and mass transit. I've never had a bad experience staying here, although I miss... More 

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David M, General Manager at Quality Suites, responded to this review

Dear Barbara H Thank you fopr your Trip Advisor Review ! We are conveniently located just 2 blocks off Interstate 270 , Shady Grove Exit 8, and close to many dinning and shopping options. Many of our guests find our shuttle service to the DC Metro a great option if traveling into the city. In addition, we take pride in... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Needed a room on short notice. Found on Trip Advisor. Great room, friendly and professional service. Very good breakfast. Will use again for all future trips here. Close to Metro. Especially liked price.

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Jerry H Thank you for taking the time to review the Quality Suites Rockville on Trip Advisor. Your comments are greatly appreciated and I will be certain to share them with my team. We look forward to your return and the opportunity to serve you as our guest. Feel free to contact me at any time, I love to... More 

Churubusco, Indiana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We did not have reservations. We just showed up fairly late. The staff was excellent. The dining room service was great. The room was plenty big...a suite . Morning breakfast buffet was $3 each. A great price for what we ate. We left next morning as planned but needed a room later that night due to unexpected ice and snow... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Karen K Thank you for posting comments about your stay on Trip Advisor. I enjoy sharriing comments such as yours with our team as it makes a great learning tool. I am glad you found the staff, service and facilities up to your standards and that you plan to visit us again on future trips. Thank You for giving... More 

1 review
5 of 5 stars Reviewed February 15, 2015

I will stay again and again. I love this place. The people hear are so nice. This is the best hotel in rockvillie. My experience hear was great. The room I stayed in was beautiful and very clean. They even have a piano in the hotel as well.

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Rcranshaw Thank you for your glowing review of the Quality Suites Rockville. Im very hapy that we were able to meet and exceed your needs, and that you plan to return in the future. Our Housekeepers work very hard to ensure that are rooms are spotless, and we appreciate your recognition of their hard work.. Staff Friendliness is also... More 

Oxford, New York, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed in Quality Suites four nights. The room was not vacuumed very well upon our arrival with paper and even a gel pill that our little pooch was chewing on. Luckily the pill was not popped and digested. The coffee pot was the single cup type with two disposable cups provided the first & second night. The third &... More 

Was this review helpful? Yes 2
David M, General Manager at Quality Suites, responded to this review

Dear Carol K Thank You for being our guest and posting your review on Trip Advisor. I have shared your comments with my management staff, and rest assured, we are taking steps to ensure future guests dont experience the issues that you have cited. Trip Advisor gives our team an unbaised snapshot on how we are doing, and what areas... More 

Hamilton, NJ
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 5, 2015

My boyfriend and I stayed the night when we were visiting Rockville, MD for his birthday weekend. When checking in, we were told to come back after 12 noon since there were no rooms ready for us. We ran and ate lunch and came back about an hour and a half later, and we were told that there were still... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Jaabird First, Id like to thank you for posting your review on Trip Advisor, as we do use these comments as a barometer to let us know how we are doing. Please accept my apologies for the service failure at the Front Desk that you experienced , it was simply unacceptable ! I am also deeply concerned about your... More 

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