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Quality Suites

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1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
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1 room 1 adult
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174 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

First Night Arrived There They Said They Are Out Of Rooms So They Put Me In A Room Smack Next to Freeway Noise, Freeway COLD COLD Draught Wind With Very noisy Heater. Next Day When I complained They Put me In A Beter Room , Suit But Still The Carpet Old & Dirty. You See A Lot Of Trash build... More 

Helpful?
Thank James M
Ohio
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 3, 2016

The hotel is not new. It's put it at 30-ish years old. It needs a serious retrofit. It's tired. That said, it's dirt cheap for Washington, DC and you get a TON of room for your money. I had a two-room suite with a full kitchen for peanuts. It was great. The staff is professional in every way. The cleaning... More 

Helpful?
Thank TheTravelingDad
Rockville, Maryland
1 review
4 of 5 stars Reviewed December 6, 2015

the room is so nice i could live here forever if only i was rich lol, the guy that help me the whole visit name is alex nice, pleasant ,and not bad no the eyes you girls will know if you visit rockvilles area thanks alex i wish all of the staff was like you

Helpful?
Thank carolyn c
tel aviv
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 11, 2015

We just arrived to our relocation in the US and wanted a few days in a hotel first to have some time to arrange out things. Booked this in advance for almost 100$ per night, for 5 nights, we arrived with 2 sleeping kids and many suitcases, we got a room which was as far as possible from the elevator... More 

Helpful?
Thank traveller1407
Rockville, Maryland
1 review
5 of 5 stars Reviewed October 20, 2015

The hotel lobby is beautiful and their is more than one person working at the front desk to quickly accomodate you - like yanett and T-boy. It gives you the feeling you are staying at a resort. Whoever designed the layout of the building should get an award. It surrounds a large grassy courtyard with chairs to relax in and... More 

Helpful?
Thank Mary h
Martinsburg, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 13, 2015

My stay was awesome until I checked my bank account and found an extra $50.00 had been charged for cleaning. Sneaky & low down tactics to get an extra buck. I guess I didn't read the fine print. I will never stay here again because of that. I have never been charged this before anywhere. Disgusted!!

Helpful?
1 Thank David K
Los Gatos, California
Level Contributor
7 reviews
5 of 5 stars Reviewed October 12, 2015 via mobile

One more time, I have to thank Quality Suite and its staff, Especially, to Phillip Kirton. After 16 days that we left Quality Suits, my sister realized that her party suit was left behind, I called and Phillip, personally took care of business and once more going beyond customers service, he had the suit dry cleaned. What else could I... More 

Helpful?
Thank 01Ana2016
Woodbury, New Jersey
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 11, 2015

The room was clean but very small. We booked a room with a queen bed and received a room with a full size bed. Only 3 pillows on the bed. Online it says breakfast is included but we had to pay $3.00 a day per person & the selections were very minimal compared to the FREE breakfast offered & given... More 

Helpful?
Thank tonyswife1008
Fredericksbirg, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 2, 2015

There's nothing wrong with this hotel for the price point. Don't expect luxury but expect pleasant accommodations. The hotel is quite obviously old but had a recently renovated feel. The rooms were clean, the bed comfortable and everything worked as expected. I was in a studio room - not a suite - which I expected and so wasn't surprised. There... More 

Helpful?
Thank Brian D
David M, General Manager at Quality Suites, responded to this review

Dear Brian D Thank You for being our guest and posting your review on Trip Advisor. While being an exterior corridor hotel, our configuration is very similar to a Garden Style apartment. To address any safety concerns, we do have on site security and a 24 hour Front Desk ready to serve you. . We pride ourselves on our Guest... More 

1 review
5 of 5 stars Reviewed September 10, 2015 via mobile

Room has been top notched clean every time I come back. Tboy has been nothing but amazing behind the front desk. Paula the bartender made my entire evening by being very open and friendly. Staying here has made this trip one to remember. Thank you to all the staff I will,100% stay here again. Thank you everyone for a good... More 

Helpful?
Thank Sean W
David M, General Manager at Quality Suites, responded to this review

Dear Sean Thank You for your posting your awesome review on Trip Advisor. T Boy and Paula are Great Folks and love what they do ! I will be certain to pass along your comments to them. I very pleased that you enjoyed your stay and we look forward to having the opportunity to serve you again soon ! David More 

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