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Quality Suites

3.0 of 5 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
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Quality Suites
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126 reviews from our community

Traveler rating
    40
    42
    26
    11
    7
See reviews for
45
26
4
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Needed a room on short notice. Found on Trip Advisor. Great room, friendly and professional service. Very good breakfast. Will use again for all future trips here. Close to Metro. Especially liked price.

Was this review helpful? Yes
Churubusco, Indiana
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We did not have reservations. We just showed up fairly late. The staff was excellent. The dining room service was great. The room was plenty big...a suite . Morning breakfast buffet was $3 each. A great price for what we ate. We left next morning as planned but needed a room later that night due to unexpected ice and snow... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Karen K Thank you for posting comments about your stay on Trip Advisor. I enjoy sharriing comments such as yours with our team as it makes a great learning tool. I am glad you found the staff, service and facilities up to your standards and that you plan to visit us again on future trips. Thank You for giving... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I will stay again and again. I love this place. The people hear are so nice. This is the best hotel in rockvillie. My experience hear was great. The room I stayed in was beautiful and very clean. They even have a piano in the hotel as well.

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Rcranshaw Thank you for your glowing review of the Quality Suites Rockville. Im very hapy that we were able to meet and exceed your needs, and that you plan to return in the future. Our Housekeepers work very hard to ensure that are rooms are spotless, and we appreciate your recognition of their hard work.. Staff Friendliness is also... More 

Oxford, New York, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

We stayed in Quality Suites four nights. The room was not vacuumed very well upon our arrival with paper and even a gel pill that our little pooch was chewing on. Luckily the pill was not popped and digested. The coffee pot was the single cup type with two disposable cups provided the first & second night. The third &... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Carol K Thank You for being our guest and posting your review on Trip Advisor. I have shared your comments with my management staff, and rest assured, we are taking steps to ensure future guests dont experience the issues that you have cited. Trip Advisor gives our team an unbaised snapshot on how we are doing, and what areas... More 

Hamilton, NJ
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 5, 2015

My boyfriend and I stayed the night when we were visiting Rockville, MD for his birthday weekend. When checking in, we were told to come back after 12 noon since there were no rooms ready for us. We ran and ate lunch and came back about an hour and a half later, and we were told that there were still... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Jaabird First, Id like to thank you for posting your review on Trip Advisor, as we do use these comments as a barometer to let us know how we are doing. Please accept my apologies for the service failure at the Front Desk that you experienced , it was simply unacceptable ! I am also deeply concerned about your... More 

israel
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 1, 2014

on a recent trip to DC i stayed at the qulaity suites. the room was comfortable and worth the price. the living room-kitchen part of the suite was spacious however the bedroom area was a bit crowded. the bath room was a little outdated and the safe in the room did not work. my biggest issue is that i did... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Redappel Thank you for being our guest at the Quality Suites Rockville. We are glad that you enjoyed your stay and appreciate your comments and suggestions. While our property is an exterior corridor property, rest assured that we have 24 hour security on property. I will share your comments with my team and we look forward to having the... More 

Gaithersburg, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

I've stayed at this hotel 3 times for business September-November 2014. It is far better than the Extended Stay America that's in the same area. AREA: I know the area well and have had my car (free parking), so I haven't needed a hotel that is in easy walking distance of restaurants, etc. If you do, this hotel isn't the... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Kelly B Thank you for choosing to be our guest and posting this review on Trip Advisor. We love to hear from our repeat travelers, and use their comments as an opportunity to improve. I will share your comments with my team, and look forward to having the opportunity to serve you again in the future ! Dave More 

Marion, Ohio
Top Contributor
62 reviews 62 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 4, 2014

The hotel is about a 5 minute drive from the Shady Grove stop on the Red Line of the Metro. There is a large parking lot there. The hotel also runs a complimentary shuttle to the Metro. This is an old hotel that has been renovated. The rooms open onto outside corridors. There is an inner courtyard (outside) and rooms... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Marilyn W Thank you for being our guest at the Quality Suites Rockville and sharing your comments on Trip Advisor. As you have noted, the Shady Grove metro stop is very close to the property, and makes trips into Washington a breeze. I regret that you experienced an issue with your first room, but am pleased that we were... More 

Plano, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Hotel itself is average, room was very large. Was hoping for a room with an oven. The staff is what made this hotel! Everyone was very cheerful and helpful! We went to the grill they have twice and it was very affordable and good. My boyfriend actually left a pair of expensive jeans in the room on our first visit,... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Carli N Thank You for posting your review on Trip Advisor. Its always great to hear from our repeat guests. We are truly fortunate to have a team which embraces the value of providing the best possible guest service. We are here to serve you, our guest, you are our #1 priority ! We highly value guest comments on... More 

Andrews, IN
Top Contributor
109 reviews 109 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2014

After seeing the reviews of this place on Trip Advisor and my wife booking it on Priceline, I had real concerns about this place prior to our arrival. However, my concerns were for naught as this place was perfect for our week stay in the Washington DC area. The two room suite was perfect with two TVs, a kitchenette, large... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear William J Thank You for choosing to be our Guest at the Quality Suites Rockville ! I am glad that you found our 2 Room Suite perfect for your needs. Our rooms are truly spacious and our kitchens add to the convenience, especially if you are staying more than one night. While located just off exit 8 on Interstate... More 

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Additional Information about Quality Suites

Address: 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites 3*
Number of rooms: 219
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Also Known As:
Chase Suite Rockville

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