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Quality Suites

3.0 of 5 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
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123 reviews from our community

Traveler rating
    38
    42
    25
    11
    7
See reviews for
44
25
4
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, New York, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in Quality Suites four nights. The room was not vacuumed very well upon our arrival with paper and even a gel pill that our little pooch was chewing on. Luckily the pill was not popped and digested. The coffee pot was the single cup type with two disposable cups provided the first & second night. The third &... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Carol K Thank You for being our guest and posting your review on Trip Advisor. I have shared your comments with my management staff, and rest assured, we are taking steps to ensure future guests dont experience the issues that you have cited. Trip Advisor gives our team an unbaised snapshot on how we are doing, and what areas... More 

Hamilton, NJ
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed the night when we were visiting Rockville, MD for his birthday weekend. When checking in, we were told to come back after 12 noon since there were no rooms ready for us. We ran and ate lunch and came back about an hour and a half later, and we were told that there were still... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Jaabird First, Id like to thank you for posting your review on Trip Advisor, as we do use these comments as a barometer to let us know how we are doing. Please accept my apologies for the service failure at the Front Desk that you experienced , it was simply unacceptable ! I am also deeply concerned about your... More 

israel
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2014

on a recent trip to DC i stayed at the qulaity suites. the room was comfortable and worth the price. the living room-kitchen part of the suite was spacious however the bedroom area was a bit crowded. the bath room was a little outdated and the safe in the room did not work. my biggest issue is that i did... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Redappel Thank you for being our guest at the Quality Suites Rockville. We are glad that you enjoyed your stay and appreciate your comments and suggestions. While our property is an exterior corridor property, rest assured that we have 24 hour security on property. I will share your comments with my team and we look forward to having the... More 

Gaithersburg, Maryland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014

I've stayed at this hotel 3 times for business September-November 2014. It is far better than the Extended Stay America that's in the same area. AREA: I know the area well and have had my car (free parking), so I haven't needed a hotel that is in easy walking distance of restaurants, etc. If you do, this hotel isn't the... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Kelly B Thank you for choosing to be our guest and posting this review on Trip Advisor. We love to hear from our repeat travelers, and use their comments as an opportunity to improve. I will share your comments with my team, and look forward to having the opportunity to serve you again in the future ! Dave More 

Marion, Ohio
Top Contributor
62 reviews 62 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 4, 2014

The hotel is about a 5 minute drive from the Shady Grove stop on the Red Line of the Metro. There is a large parking lot there. The hotel also runs a complimentary shuttle to the Metro. This is an old hotel that has been renovated. The rooms open onto outside corridors. There is an inner courtyard (outside) and rooms... More 

Was this review helpful? Yes
David M, General Manager at Quality Suites, responded to this review

Dear Marilyn W Thank you for being our guest at the Quality Suites Rockville and sharing your comments on Trip Advisor. As you have noted, the Shady Grove metro stop is very close to the property, and makes trips into Washington a breeze. I regret that you experienced an issue with your first room, but am pleased that we were... More 

Plano, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Hotel itself is average, room was very large. Was hoping for a room with an oven. The staff is what made this hotel! Everyone was very cheerful and helpful! We went to the grill they have twice and it was very affordable and good. My boyfriend actually left a pair of expensive jeans in the room on our first visit,... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Carli N Thank You for posting your review on Trip Advisor. Its always great to hear from our repeat guests. We are truly fortunate to have a team which embraces the value of providing the best possible guest service. We are here to serve you, our guest, you are our #1 priority ! We highly value guest comments on... More 

Andrews, IN
Top Contributor
108 reviews 108 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 22, 2014

After seeing the reviews of this place on Trip Advisor and my wife booking it on Priceline, I had real concerns about this place prior to our arrival. However, my concerns were for naught as this place was perfect for our week stay in the Washington DC area. The two room suite was perfect with two TVs, a kitchenette, large... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear William J Thank You for choosing to be our Guest at the Quality Suites Rockville ! I am glad that you found our 2 Room Suite perfect for your needs. Our rooms are truly spacious and our kitchens add to the convenience, especially if you are staying more than one night. While located just off exit 8 on Interstate... More 

Victoria, Canada
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 12, 2014

The suites with kitchen are really very large. Beds are very comfortable. Unit is very clean. The towel rack fell down the first day, we reported it but management never came to fix it. The bathtub faucet has seen better days. We got plenty of hot water. Hot breakfast buffet for $3 was a good deal; different choices each day... More 

Was this review helpful? Yes 2
David M, General Manager at Quality Suites, responded to this review

Dear Rainbow Traveler Thank You for being our Guest and posting your review on Trip Advisor. Im am glad you found our spacious rooms accomodating, and that our Breakfast was tasty and a great value.Our proximity to the Shady Grove metro is a real plus, especially if traveling to DC or points closer in. Our Lobby and Public areas are... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 5, 2014

We had booked for 4 nights at this hotel. We checked TripAdvisor as we always do, and we read some of the comments, but felt that some people are picky and hard on hotels so we decided to stay at the Quality Suites because of pricing. W e were wrong to choose this hotel. Arriving late we had no other... More 

Was this review helpful? Yes 1
David M, General Manager at Quality Suites, responded to this review

Dear Joanne B Thank You for being our Guest and sharing your comments on Trip Advisor. Even though you were not pleased with your stay, Management values your comments and has taken action to ensure future guests do not experience the same issues. We pride ourselves on our high level of service and cleanliness, and believe your experience was not... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

My Husband and I travel for business. This is our third time coming to the Washimgton area. The 2 previous times we came to the D C area we stayed in Fairfax and the extended stays were beyond terrible. We moved twice. This time I did extensive research online and we are very happy. This hotel has some rooms with... More 

Was this review helpful? Yes 2
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Additional Information about Quality Suites

Address: 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
Phone Number:
Location: United States > Maryland > Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites 3*
Number of rooms: 219
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Also Known As:
Chase Suite Rockville

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