The check-in clerk was wonderful--she was quick, efficient, and friendly. An encounter with housekeeping staff was great--she was kind and caring and solved our problem right away. The hotel is clean and attractive. However, "Mike--Guest Services" was snarky and obviously couldn't care less about my problem. He should not be working with the public. He hung up on me twice.... More
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- Also Known As:
- Springhill Suites Prince Frederick Hotel Prince Frederick