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SpringHill Suites Prince Frederick

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75 Sherry Lane, Prince Frederick, MD 20678
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Best prices for: 1 room 1 guest
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SpringHill Suites Prince Frederick
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SpringHill Suites Prince Frederick
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76 Reviews from our TripAdvisor Community

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Traveler rating
    20
    31
    14
    2
    9
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30
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (18)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (8)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Suite was beautiful. Whole experience was great. The Comcast went out one night, and it would have been nice of them to offer a partial credit due to the inconvenience; however, even after I asked, no credit was offered.

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Kent, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel room was clean and safe. No towels at pool ever, had to go to front desk every time for towels. Hot tub is not hot, when mentioned to front desk they said they know it isn't hot but could not control the temperature. We did one load of laundry, and had to run the washer 6 times because the... More 

Was this review helpful? Yes
Courtney R, General Manager at SpringHill Suites Prince Frederick, responded to this review

Thank you so much for providing us feedback regarding your recent stay with us at the Springhill, Prince Frederick. I see you encountered several issues while with us, including the guest laundry facility, and the pool/ SPA including missing towels. Like you, when I go to hotels pool/ SPA, I go straight to the SPA for some relaxing quality time... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Can't give a 5 only due to the fact that the washer and dryer for visitors use was by far the worst. They definitely need to be replaced. I would absolutely stay here again we stayed for 3 nights and was comfortable. All staff were friendly and helpful. Only down fall if I need to do laundry of course is... More 

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Courtney R, General Manager at SpringHill Suites Prince Frederick, responded to this review

Thank you for providing us with feedback from your recent stay. I understand how frustrating it may be when your traveling with your family for days at a time, and your expecting to use a facility and its not functioning properly, and for that I truly apologize. I have shared your comments to the appropriate department, so we can have... More 

Youngstown, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel with my tween son. We had a room with a King size bed, and a pull out bed. He used the pull out bed, I used the king size bed. There is a little kitchenette with a small sink, good sized mini fridge, and microwave. The sitting area is small, with a couch with chaise, desk... More 

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Surfside Beach, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very pleasant staff. Clean hotel. Rooms were nice. The breakfast was very good. No real complaints and would return. My only comment would be with the front landscape odly enough most of the plants and shrubs were dead, all dried up. Not that it matters inside but first appearances it is not attractive. And worrisome as to why they look... More 

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Dearborn, Michigan
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 5, 2015

This is an amazing property. Fantastic staff, clean and comfortable rooms, good breakfast, and a perfect location. I have nothing negative to say about this property. I stayed 4 nights and didn't want to leave. All employees were helpful, kind, and respectful which is pretty rare in many properties. I will add that the lighting in the rooms is excellent... More 

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New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

When we went to check in, we were informed that the room that we reserved ( a month in advance) was being deodorized because the prior guest was smoking. So our choice was, stay in the reeking room, or take a smaller room with 2 double beds. We were offered the opportunity to inspect the smokey room to see if... More 

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Courtney R, General Manager at SpringHill Suites Prince Frederick, responded to this review

I do deeply apologize for our hotel short comings, this is not of hotel norm. I have shared your comments to all departments and I am proud to say that we had made some wonderful improvements regarding all your issues. I apologize on behalf of my staff and myself, and I will take the proper steps moving forward to make... More 

Tennessee
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 26, 2015

We had a room with KS bed. Had good selection of TV with PBS (for a change). Breakfast was typical with no waffles. Not bad overall. We used the pool, the water seemed stale and the hot tub was cooler than expected. Nice staff. No free in room internet. Free wifi in lobby.

Was this review helpful? Yes 1
Orlando
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 8, 2015

This property has a lot going for it. Despite being located near a major highway, it has little in the way of road noise, which is nice. I also found breakfast to be very good within the market segment. Some SpringHill locations mistakenly believe that their guests won't notice if the eggs served at breakfast are powdered. Wrong! Fortunately, the... More 

Was this review helpful? Yes 3
Huntingtown, Maryland
2 reviews
1 of 5 stars Reviewed February 23, 2015

My in-laws stayed at the Prince Frederick Springhill Suites on Feb 6, 2015. The room had no heat. Springhill Suites was aware of this, did not move them, and only gave them half off the room rate when they vented their frustration about this issue. It was lucky we had portable heaters they used for heat in the room. Maybe... More 

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