I just stayed at your hotel a couple of weekends ago after not visiting Ocean City for over a year. I wasn't sure where to stay but after reading a few reviews, mostly possitive, I decided to stay with you for the first time. Let me tell you, I couldn't be any more pleased. The staff was extremely friendly and...
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I am glad to hear that you finally returned to Ocean City after a short hiatus and even more so that you chose the Paradise Plaza Inn to stay. I am thrilled that you found the staff accommodating and that they went out of their way to make you feel welcome. We are very fortunate that the majority of our...
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Our first trip to the Paradise Plaza was last year (July 16- 18) and we stayed in an ocean front Jac. room. We loved it. The staff was very pleasant and helpful. Our room was neat and clean with easy access to the beach. The location at 9th street and Boardwalk was the best.
We are coming back May 11-13...
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Reviewed July 21, 2011
Thank you for your kind reviews. Glad to hear that you had a pleasant stay and we meet your expectations! Yes, most of our guests do enjoy the oceanfront Jacuzzi rooms. You can’t beat the comfort or the walking out onto your balcony to sell and view the spectacular Ocean! I was going to say, the only other room that...
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We went for 2 nights during our Spring Break, and the hotel met our needs. It was clean, and we appreciated the bottled water in our room. We loved being able to see the ocean from our room. The weather had turned so blustery we had little interest in being out on the boardwalk, so it was great to have...
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So sorry that the weather did not cooperate during you recent stay in Ocean City. I am glad you found your room clean and an ocean view to enjoy. It sounds as if you took advantage of the complimentary in room bottled water. I am sorry that we missed getting it replaced in a timely fashion. We are now considering...
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We stayed here fall 2011, clean place, great location, decent prices. We ate breakfast at the restaurant in the hotel, they didnt have everything on the menu and service was extremely slow. Other than that we would def stay here again.
Thank you for your response. I am glad we delivered on a couple of issues that were important to you and that was; “a clean place”, “a great location” and finally, “decent prices”. We take in pride in all of these features as it benefits everyone that stays here. I do apologize for the restaurant. Although the hotel does not...
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The location was great and the rooms were clean. The beds were also comfortable. Sadly, the restaurant's grill was broken, which meant a long wait for breakfast (which was good) the first morning and no restaurant the second morning. We also experienced some challenges with the neighbors in the room next to us. It was disappointing that it took numerous...
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Wonderful, more clean rooms, a great location and comfortable beds! I do apologize for the restaurant grille as the 9th STREET TAPHOUSE BAR & GRILLE just re-opened St. Patty’s Day weekend to begin their second year of operation. I guess all the bugs were not worked out. It does concern me that it took a number of times for you...
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We came to this hotel as part of a group of 10 families. The staff members involved in the booking process and check in were very helpful, especially GiGi and Denise. I had the opportunity to visit several different rooms while I was there with a group, and they were all very nice and very clean. We had the Dolpin...
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I am not sure what group you were with but thank you and I hope everyone had as many positive things to say about the hotel as you did. I am happy check in went smoothly and quickly and yes GiGi and Denise and are both very friendly and helpful. Unfortunately as you mentioned, our pool is small and I...
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Paradise Plaza is at great location 9th street and Boardwalk. Not far from the main area of boardwalk shops and restaurants.
We have been staying at Paradise Plaza inn since 2006.
The first year we stayed in the "Dolphin" suit it over looked the pool and slight view of the bay. The next visit we stayed on the 4th floor...
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Thank you for all of your positive comments about the hotel. Your first impressions mirror those of most of our guests, the great location on 9th street and the boardwalk and in the heart of the main area for shops and restaurants. We certainly appreciate your loyalty to the hotel and that you have been repeat guests for so long....
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I was recently at the Paradise Plaza Inn for a high school reunion. The staff treated us so well. The rooms were clean and exactly as promised. I think we took over the hotel and restaurant for the weekend, but no request was a bother or trivial. I would suggest this hotel to any of my friends. The rooms were...
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What a great weekend. It seems that your entire group had a wonderful time despite the weather not exactly cooperating for being at the beach! We are glad you found the hotel, staff and restaurant up to your expectations. Hopefully you won’t have to wait for another anniversary reunion to come back to visit. Thank you for recommending us to...
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I stayed in a oceanfront room on the 6th floor from March 1st to 4th. Ill have to admit I was a little disappointed with a few things, although I will say overall the hotel was good. First of all several of the amenities I was promised were not provided or not fully provided. Many of the channels on the...
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Thank you for sharing your experience with us. I am sorry that you were a bit disappointed with a few things. I am pleased though that despite a few issues, overall you did enjoy the hotel and you shared your positive experiences as well. I am sorry that you were unable to speak with anyone that could address your concerns...
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I just finished a painless reservation process with the front desk my helpers Name was Gi-Gi. Thank you so much for assisting me in my reservations for next month. I didnt feel any pressure or I didnt feel as if i was being rushed. Excellent Customers Service for the Booking aspect.
FYI: I will be checking in at the end...
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Thank you so much for sharing your 1st experience with the Paradise Plaza Inn with us and others. First impressions are always important and Customer Service is one aspect that I am constantly trying to stress to our employees and continually improve on. Gi Gi is very good and we are fortunate to have her. As much as we would...
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