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All 106 Ocean City hotels

BEST WESTERN Ocean City Hotel & Suites

2.5 of 5 Hotel   |   5501 Coastal Highway, Ocean City, MD 21842-1344
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69%
Ranked #38 of 106 hotels in Ocean City
A recent review
5 of 5 stars reviewed 3 days ago
Valerie B High Point, United States
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116 people have reviewed this hotel

Traveler rating
    36
    42
    21
    10
    7
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
High Point, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel, no excectations in mind. Just to hang out with friends, and have a good time. The staff was so helpful, the hotel extremely clean, And the customer service, was beyond my wildest dream. They offered me coffee, organge juice, and tea, Pancakes, and fruit which were also free. I felt oh so special, they showed me... More

Review collected in partnership with Best Western

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Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Valerie, Thank you so much for staying with us again this year! We truly appreciate having you visit us year after year. You are always so full of life and energy and it is truly addicting! I will certainly show everyone your comments and I am so glad you enjoyed yourself yet again! I can't wait to see your... More

Silver Spring, MD, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Not fancy, just a straight up well run hotel. Devin S. went above and beyond to help us out. Thank you! Just tried to post this and it was rejected, with a message that reviews must be a minimum of 200 characters. Honestly, I'm only posting this to thank the one staff member who really made our stay great. It's... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Richard A, Thank you so much for staying with us! We really do appreciate any review about our hotel, whether good or bad. It not only helps other potential guests make their decision but it helps us as well. We do strive for excellent customer service so it is nice to hear when that is accomplished. I will certainly... More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the cleanest hotel ive ever been to but for 60 bucks it was fine. Included free breakfast and was only a short walk to several nice restaurants. The basic roon included 2 queen beds and a pull out couch, we should have brought more people with us.

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Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Guest, Thank you very much for staying with us and for leaving a review about our hotel! I certainly hope you enjoyed your time with us. I do think we are in the perfect location. Being mid-town, you avoid the hustle and bustle of downtown Ocean City and we also have many restaurants located within walking distance. Our Standard... More

Clarksburg, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was wonderful!! I will stay there again and recommend this hotel to all my friends who plan on going to Ocean City. The hotel was in walking distance of the Convention Center where we were competing for cheerleading.

Review collected in partnership with Best Western

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Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Inday T, Thank you so much for reviewing our hotel! I am glad you enjoyed your stay with us and I appreciate your comments about our staff, I will be sure to make them aware of your review. Thank you again for staying with us and I hope you all did well at your competition! Thank you, Alexis More

Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed during the off-season. I chose the hotel because of its price, free breakfast, fitness center, and the jetted tub. The wifi was very good, and our room was quiet. We were very satisfied with our visit.

Review collected in partnership with Best Western

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Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Chava, Thank you for staying with us and for reviewing our hotel. I appreciate your comments about our hotel, also. I am so glad that you were satisfied with your stay with us! I do hope you will stay with us again in the future! Thank you again, Alexis More

Westminster, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A. The blackout curtains were excellent. B. The price was excellent for my short notice business trip. C. The room was very large and comfortable. D. There was a large trash can in the room that handled take out boxes. Very thoughtful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Jim, First of all, thank you for staying with us and for writing a review about our hotel. I am so glad you enjoyed your experience with us and thank you for your compliments about our hotel. I hope you get the chance to visit us again. Now that you have stayed with us, please make sure you ask... More

Hanover, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The price was more than reasonable and the room was spacious and clean. The staff was very friendly and greeted us with a smile every time we left and came back. This hotel will be my first choice every time I return to Ocean City.

Review collected in partnership with Best Western

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Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Laurie, Thank you very much for staying with us and for also reviewing our hotel. We do try very hard to provide great customer service to all of our guests. I am glad you enjoyed your time spent with us and hope you do visit us again. I will certainly forward your comments on to our employees, also! Thank... More

New Holland
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 11, 2014

I have stayed here before, and maybe it was just the time of the year but, this time the customer service was good, the continental breakfast was really good, however who wants to wait 15 minutes to heat up the water to get a shower, we stayed the whole weekend and had to do this each time, that is the... More

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Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2014

When I come to OC, MD I typically rent a condo, however, my plans changed and I arrived a day earlier than planned. I booked at this property simply due to it's location. The staff was helpful and nice enough for being a busy night. The room however was sad inside, the bathroom was in dire need of renovation---actually the... More

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Guest, Thank you for staying with us and also for reviewing our hotel! I appreciate your comments about our staff as we do try our best to provide excellent customer service. We encourage our guests to leave us honest opinions, whether good or bad. I appreciate your comments about our bathrooms. We are in the process right now of... More

Ocean CIty, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 31, 2013

The thermostat did not work properly. It was a cold night and to get the thermostat to come on I had to turn it up into the 80's to warm a room that was in the high 60's. In the morning there was no hot water for a shower. After calling the desk to report this, you would expect a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1

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Additional Information about BEST WESTERN Ocean City Hotel & Suites

Also Known As:
Best Western Ocean City Hotel
Best Western Ocean City Hotel And Suites
Best Western Ocean City Hotel Ocean City
Best Western Ocean City
Ocean City Best Western
Address: 5501 Coastal Highway, Ocean City, MD 21842-1344
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #38 of 106 hotels in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ocean City Hotel & Suites 2.5*
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