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BEST WESTERN Ocean City Hotel & Suites

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5501 Coastal Highway, Ocean City, MD 21842-1344
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BEST WESTERN Ocean City Hotel & Suites
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BEST WESTERN Ocean City Hotel & Suites
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191 reviews from our community

Traveler rating
    63
    66
    33
    18
    11
See reviews for
64
58
4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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West Chester, Pennsylvania
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Was there for an unexpected overnighter coming from Myrtle Beach and was glad to have been able to arrange same day accommodations over the phone. We must say they were very friendly, yet professional. Very helpful giving us directions and there was no problem when advising them that we would be arriving late. Continental Breakfast was included and the staff... More 

Was this review helpful? Yes
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Sharon N, I appreciate your review of our hotel and thank you for staying with us at the Best Western Ocean City Hotel & Suites! Thank you very much for your compliments of our staff. We do try very hard to make all of our guests feel welcome. I am so glad that you enjoyed your stay with us!... More 

Hinckley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff work at Breakfast area are extremely nice and helpful. Quick service. Refill items right away. Also, staffs at front desk are very nice too. Always has a smile an say hi when we were going out and coming in to the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Sau King S, Thank you so much for staying with us at the Best Western Ocean City Hotel & Suites! I am glad you enjoyed your stay! I appreciate your comments about Nellie, our Breakfast Attendant, and also about our Front Desk staff! I will be sure to pass your comments along. We do try very hard to have... More 

Delaware
Top Contributor
67 reviews 67 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a few rooms for a group trip. Each room had a sitting area which was nice. Wish they relaxed the one car per room in the lot rule in the off season. I know it's common during the summer but the lot wasn't full at all. My group seemed happy with their stay. Hotel was in a good location... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Shopper062, Thank you for staying with us and also for reviewing our hotel! I am glad you enjoyed your stay at the Best Western Ocean City Hotel & Suites! Weekends this time of year can be busy. We don't normally mind our guests having more than one car as long as we know we will have the lot space... More 

Niagara Falls
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a quick getaway. The price was right and location was great. It is a short walk to the beach and there were a couple restaurants within walking distance. The room could have been cleaner and the beds were hard but overall good value for the money. We would go back again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Liketotravel68, Thank you very much for staying with us and for reviewing our hotel! I am glad you enjoyed your stay at the Best Western Ocean City Hotel & Suites! I appreciate your comments about the cleanliness of your room and also about your mattress. I will mention your review to our Housekeeping Supervisor. If at all possible, would... More 

royersford, United States
1 review
5 of 5 stars Reviewed March 11, 2015

very well trained staff clean rooms and grounds Manager answered question I had as we entered room from check-in. breakfast items were fresh and appealingly presented. suggestion have scrambled eggs or egg mc muffin

Review collected in partnership with Best Western

Was this review helpful? Yes
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Kenneth M, Thank you very much for staying with us! I am glad you enjoyed your stay at the Best Western Ocean City Hotel & Suites! I appreciate your comments about our staff, also! We do offer a "repeat guest" discount, so next time you visit Ocean City remember to ask us about it! Thanks again, Alexis More 

Hartly, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 22, 2015

Love going to this hotel. My husband and I came here about two years ago and were treated good by the hotel staff. This is why we decided to come back. A good trip for a winter getaway for two. We went on Valentines weekend.

Review collected in partnership with Best Western

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed February 18, 2015

After staying at best western, I would gladly recommend this hotel to friends or family! What started out as a chance hotel to spend a weekend while visiting my family for a wedding. To my surprise, quickly changed into a hotel I would willingly return to visit! The room was clean, the beds made every morning, free breakfast, free parking... More 

Was this review helpful? Yes
Haddon Heights
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

Nice weekend getaway in Ocean City, MD. Booked a room online and upgraded to a suite upon arrival. The room was clean and included a mini fridge and microwave.The mattress on the bed was so-so. Breakfast wasn't bad....the usual continental type. Staff were pleasant and accommodating. We would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Cheryl R, Thank you for staying with us at the Best Western Ocean City Hotel & Suites! I am glad that you enjoyed your stay! I appreciate your comments about our staff. We do try very hard to make all of our guests feel at home. Next time you visit Ocean City, please keep in mind that we do... More 

ridgely, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

a nicer manager she was very snobby n not at all helpful i reserved a queen suite and was put in a full size suite when i went down to the lobby to inquire about the mix up i was told i didn't pay for a queen suite i paid 55.00 employee rate when i booked online i was unable... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Timonium, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

Every year I use Best Western while taking my Youth and Young adults to a 3 Day Christian Retreat in Ocean City. It helps make the trip affordable so we can make the weekend available to many teens, pre teens and young adults

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alexis M, Manager at BEST WESTERN Ocean City Hotel & Suites, responded to this review

Dear Timonium UMC, Thank you very much for continuing to stay with us at the Best Western Ocean City Hotel & Suites! I am glad we are able to offer you affordable rates and we absolutely love having your group come back year after year! Thanks again, Alexis More 

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