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All 107 Ocean City hotels

Crystal Beach Hotel

2.5 of 5 Hotel   |   2500 North Baltimore Avenue, Ocean City, MD 21842
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61%
Ranked #62 of 107 Hotels in Ocean City
A recent review
3 of 5 stars reviewed 6 days ago
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151 reviews from our community

Traveler rating
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    53
    29
    20
    11
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Top Contributor
71 reviews 71 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here this week and have to agree that the location is very good. It's close to a lot of things and right in the middle of everything. Unfortunately, like most shore towns, the hotel is very dated and not the cleanest. The price was reasonable and I guess I would say we paid for what we got. Older beds... More

Was this review helpful? Yes 1
Fairfax County, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Have been to and in OC over twenty years .. . stayed at many places. . . some of which are gone or changed owners. First time here, Crystal beach is a good location with plenty of parking. A little mold in bathroom as others mentioned, maybe because others turn exhaust fan off a little early and I'm not spending... More

Was this review helpful? Yes
Washington, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Checkin was painless, front desk was courteous and helpful. The hotel also has a parking garage which was a nice surprise. Our (oceanfront) room was a comfortable size, clean, and air condition worked great (90's on the beach). Balcony view was excellent, and staying on the boardwalk was a great decision. The only minor negatives that I have are -... More

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York, PA
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a fairly last minute trip to OC and stayed at the Crystal Beach. I read the reviews before going and intentionally did not have high expectations. If you are looking for a four or five star resort experience, this is not the place for you. If you are looking for a hotel, on the beach, with a pool,... More

Was this review helpful? Yes 1
Waldorf, Maryland, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Went for Labor Day three day. Nice sized rooms, really friendly staff, they went well beyond the norm, I gave a nice tip for their effort, although we had a side room, we still had a nice view. Those are the Pros. Now for the Cons, carpet felt damp from day one, we didn't make a fuss of it. The... More

Was this review helpful? Yes 1
maryland
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel's best asset is it is in a fantastic location. We were able to look out of our balcony right to the ocean and boardwalk. While we were there it was nice and quiet- even though it was high season. Also, the woman who was our housekeeper (Aina?) was exceptionally pleasant. She helped us get our stuff in the... More

Was this review helpful? Yes 2
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you for taking the time to review the wonderful Crystal Beach hotel. As you experienced, when staying at a Carousel Group property you can always expect a great location and clean hotel rooms. I'm not entirely clear on your issues with our ramp into the hotel or how you were confused with re entering the hotel... More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This year’s trip was my second stay at the Crystal Beach Hotel. It’s under new management since my trip last year and the hotel once again exceeded my expectations. I had clean room, plenty of hot water, a refrigerator, microwave, and wet bar and a fantastic view of the Atlantic from the 3rd floor. Registration was a breeze and the... More

Was this review helpful? Yes 3
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am very pleased to hear of your second great stay with us! When staying at any Carousel Group property you can always expect an enjoyable vacation with clean hotel rooms and great customer service. Thank you for choosing the Crystal Beach hotel for your oceanfront accommodations in beautiful Ocean City, we hope to see you again... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

HORRIBLE!!! Ocean front view beach level. It felt like we were locked in a cage. Only view was people at the pool. Smells like roach spray and there was mold in bathroom. The bed felt like I was sleeping on springs. The worst room ever.

Was this review helpful? Yes 1
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am sorry to hear of your less than excellent stay here at the Crystal Beach hotel. If you had brought your concerns to my attention during your stay I would have personally taken care of them to ensure an enjoyable vacation. Again, I am very sorry for your disappointment but we are in the process of... More

Enola, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

the service was great when checking in the view was nice and the bed were comfortable and location of the hotel was great right on boardwalk great walking distant of shops and restaurants the staff and manager was very helpful with are needs during our stay will stay again.

Was this review helpful? Yes 2
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you very much for choosing the Crystal Beach hotel for your oceanfront accommodations! I am pleased to hear of your wonderful stay with us and that you were able to experience the many positive aspects of staying with the Carousel Group. We can't wait to see you again in wonderful Ocean City! Sincerely, Matthew James More

Downingtown, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

If you want something glamorous, this isn't the place for you. If you want clean, comfortable, and convenient, it's perfect! I went with my 3 kids. We had 2 queen size beds, which was plenty of room. We had an oceanview room, so I drank my coffee each morning sitting outside looking out at the beach and feeling the breeze... More

Was this review helpful? Yes 2
carouselresort, General Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am very pleased to hear about your great stay at the Crystal Beach hotel! As a guest of the Carousel Group you can always expect wonderful customer service and comfortable hotel rooms. In addition to your most recent stay with us I'm very happy to see that you will be staying with us again in the... More

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Additional Information about Crystal Beach Hotel

Address: 2500 North Baltimore Avenue, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Beach Hotel 2.5*
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Also Known As:
Crystal Beach Ocean City
Hotel Crystal Beach

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