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All 107 Ocean City hotels

Crystal Beach Hotel

2.5 of 5 Hotel   |   2500 North Baltimore Avenue, Ocean City, MD 21842
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62%
Ranked #62 of 107 hotels in Ocean City
A recent review
3 of 5 stars reviewed yesterday
Visitor-Waldorf Waldorf, Maryland, United States
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147 people have reviewed this hotel

Traveler rating
    38
    51
    27
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    11
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60
32
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Waldorf, Maryland, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Went for Labor Day three day. Nice sized rooms, really friendly staff, they went well beyond the norm, I gave a nice tip for their effort, although we had a side room, we still had a nice view. Those are the Pros. Now for the Cons, carpet felt damp from day one, we didn't make a fuss of it. The... More

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maryland
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel's best asset is it is in a fantastic location. We were able to look out of our balcony right to the ocean and boardwalk. While we were there it was nice and quiet- even though it was high season. Also, the woman who was our housekeeper (Aina?) was exceptionally pleasant. She helped us get our stuff in the... More

Was this review helpful? Yes 1
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you for taking the time to review the wonderful Crystal Beach hotel. As you experienced, when staying at a Carousel Group property you can always expect a great location and clean hotel rooms. I'm not entirely clear on your issues with our ramp into the hotel or how you were confused with re entering the hotel... More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This year’s trip was my second stay at the Crystal Beach Hotel. It’s under new management since my trip last year and the hotel once again exceeded my expectations. I had clean room, plenty of hot water, a refrigerator, microwave, and wet bar and a fantastic view of the Atlantic from the 3rd floor. Registration was a breeze and the... More

Was this review helpful? Yes 2
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am very pleased to hear of your second great stay with us! When staying at any Carousel Group property you can always expect an enjoyable vacation with clean hotel rooms and great customer service. Thank you for choosing the Crystal Beach hotel for your oceanfront accommodations in beautiful Ocean City, we hope to see you again... More

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

HORRIBLE!!! Ocean front view beach level. It felt like we were locked in a cage. Only view was people at the pool. Smells like roach spray and there was mold in bathroom. The bed felt like I was sleeping on springs. The worst room ever.

Was this review helpful? Yes
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am sorry to hear of your less than excellent stay here at the Crystal Beach hotel. If you had brought your concerns to my attention during your stay I would have personally taken care of them to ensure an enjoyable vacation. Again, I am very sorry for your disappointment but we are in the process of... More

Enola, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the service was great when checking in the view was nice and the bed were comfortable and location of the hotel was great right on boardwalk great walking distant of shops and restaurants the staff and manager was very helpful with are needs during our stay will stay again.

Was this review helpful? Yes 1
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you very much for choosing the Crystal Beach hotel for your oceanfront accommodations! I am pleased to hear of your wonderful stay with us and that you were able to experience the many positive aspects of staying with the Carousel Group. We can't wait to see you again in wonderful Ocean City! Sincerely, Matthew James More

Downingtown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you want something glamorous, this isn't the place for you. If you want clean, comfortable, and convenient, it's perfect! I went with my 3 kids. We had 2 queen size beds, which was plenty of room. We had an oceanview room, so I drank my coffee each morning sitting outside looking out at the beach and feeling the breeze... More

Was this review helpful? Yes 1
carouselresort, General Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am very pleased to hear about your great stay at the Crystal Beach hotel! As a guest of the Carousel Group you can always expect wonderful customer service and comfortable hotel rooms. In addition to your most recent stay with us I'm very happy to see that you will be staying with us again in the... More

Annapolis, Maryland
Top Contributor
67 reviews 67 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 3 weeks ago

To be fair, this was a 6:00 p.m. last minute booking during August because the dolts at Days Inn lost my reservation, so I am sure I must have got the worst room in the hotel. But I will tell you about Room 412 the night of August 4th. It smelled vaguely of urine; the wall paper was peeling; there... More

Was this review helpful? Yes 2
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, I am very sorry to hear about your less than satisfactory stay at the the Crystal Beach hotel. I have noted your concerns and they have all been addressed with the appropriate members of staff here at the hotel. Thank you for bringing your concerns to our attention, we hope to see you again. Sincerely, Matthew James More

Joppa, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pleasant three day/two night stay here. Room size was fine. HAd a small microwave/fridge/kitchenette area. Clean. Only negative was the mattress. Awful. Deep ruts made it uncomfortable. Pleasant and efficient front desk and housekeeping staff. Would definitely stay here again despite obscenely high room rates-but you kinda of expect that in OC in the summer.

Was this review helpful? Yes
carouselresort, General Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you for taking the time to review our wonderful Crystal Beach hotel. I am pleased to inform you that we are currently in the process of updating the guest rooms and that the property will undergo full renovations in the fall. Thank you for being our guest and we hope to see you again soon! Sincerely,... More

Jersey Shore, New Jersey
Top Contributor
133 reviews 133 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went to OC for the first time back in May and had no idea what to expect. We stayed here based on a recommendation from a friend who stays here every year. The place is on the beach and it had its own parking garage next to the hotel. Staff appeared to be friendly and the place was clean. I... More

Was this review helpful? Yes
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you for such a great review! Being a part of the Carousel Group, we really take pride in superior customer service and wonderful hotel rooms. As you noted, the rooms aren't the most up to date but we are currently in the process of renovating our guest rooms. Thank you for choosing us for your oceanfront... More

Satellite Beach, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

The Crystal Beach Hotel is an older hotel but clean as can be. The rooms were made up every day. It is a bit worn but I'll take that with cleanliness any day of the week! It was great having a small kitchen sink, a refrigerator and a microwave. The coffee was great! The price was excellent for the time... More

Was this review helpful? Yes
carouselresort, Manager at Crystal Beach Hotel, responded to this review

Dear valued guest, Thank you for choosing the wonderful Crystal Beach hotel for your oceanfront accommodations! As you experienced, staying with a Carousel Group property you receive great customer service along with great hotel rooms. Nicki is a wonderful employee and I'm glad she was able to assist you with getting your paperwork. Thanks again for staying with us and... More

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Additional Information about Crystal Beach Hotel

Address: 2500 North Baltimore Avenue, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Beach Hotel 2.5*
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Also Known As:
Crystal Beach Ocean City
Hotel Crystal Beach

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Amenities

Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#33 On the Beach Hotel in Ocean City
Hotel Class
Official Description (provided by the hotel)
The Crystal Beach Hotel is located at 25th Street and the Boardwalk. The hotel is featuring 79 deluxe efficiency rooms overlooking clean, wide beach on the Atlantic Ocean. The Crystal Beach Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. ... more   less 
Number of rooms
79

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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