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Comfort Suites Ocean City

2.5 of 5 12718 Ocean Gateway, Ocean City, MD 21842
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Comfort Suites Ocean City
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Comfort Suites Ocean City
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195 reviews from our community

Traveler rating
    86
    63
    22
    8
    16
See reviews for
78
55
9
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (34)
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    (88)
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New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This place was great, and very clean. I was able to bring my dog, and not feel like I had to stay in a dirt ball place. We forgot toothpaste and a razor, and they brought it to our room free of charge. Everyone was very friendly. We were a tiny bit of a drive to get to all the... More

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Thank you for taking the time to tell everyone we are a fantastic hotel that is clean and you are more than welcome to bring your pet ...we add one step to those reservations, if you are not making a direct reservation with the hotel we must be told in advance. We have very specific pet suites and we can... More

Lutherville, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is at least our 3rd stay here, and was even nicer this time due to the recent renovations. Everything was clean, the pillows were new and plump, and the hotel was quiet through the night. The staff was pleasant and helpful, the housekeepers were very good. The only problem we had was an added fee for using the room... More

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Truly pleased you enjoyed your stay and liked the hotel so much. We appreciate the kind and gracious comments. The safe does require the front desk to be notified at check out when you do not use it and then we remove the fee. I think the part about telling the desk at check out might have been missed. In... More

Pottstown, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me, my husband, and my 2 1/2 year old son stayed here for a couple nights for our summer vacation. My one complaint is how busy it was, thinking they should maybe have someone walk around once an hour to settle down the rowdy people running around making noise when it is that busy. But that is really my only... More

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

So happy to hear you and the family enjoyed your stay with us and vacation next year is something to look forward to here!! August can be a little busy. So many folks trying to fit in all the beach time, fishing, jet skies, swimming, restaurants..it is at times all movement and occasionally hectic..summer at the beach. We're thrilled you... More

Demarest, New Jersey
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in order to have access to Assateague Island. This location is not on the water, but an easy ride to the ocean, whichever way you choose. We did not really want to go into Ocean City proper, as our destination is for a more natural setting. The hotel has been renovated and it shows..from the new lobby... More

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Nicest Comfort Suites you have ever been to, thank you very much and we'll take it!! So glad you were able to enjoy your stay here and we agree, the location is really good. It's nice to be so close to everything just as you said, it's close to the beach, shopping, casino or a little more primitive Assateague the... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My family stayed here for a weekend getaway. 2 adults and 2 children fit comfortably. Check-in was smooth. The hotel was very clean along with our room. The staff was very friendly. The location is very convenient, just acrossed the bridge from OC. Plenty of shopping acrossed the street. I'd definitely stay here again. No issues at all.

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

We're truly humbled by your kind words and how much you enjoyed your stay and the hotel. We're definitely looking forward to your return visit and hope it's very soon. More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I would never in a million years stay in this motel again. My mother was charged for having dogs in her room that she never had. They had the nerve to tell her they saw her come out of the room with them. She does not even own 2 dogs. When she asked to see the cameras they said they... More

Was this review helpful? Yes 4
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

This is a duplicate review and we have answered it. As to this review your scores for location, the suite and cleanliness are very much appreciate, they were really good scores. Thanks! Pets are welcome here at the hotel we need only be informed at the time of reservation or a phone call just after making an online reservation insures... More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Just went on a whim. Didn't know it was bike week, but none the less we found a room. I think this is my first time at Comofrt Suites...what a difference from Comfort Inn. The hotel was very clean and the rooms were very nice. I couldn't complain if I wanted to. Even though it was bike weekend we were... More

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

It was very nice of you to write this review especially after your very first stay! We agree the location is great. We sincerely hope to see you again and again in the future. We truly enjoy our guests and the ones having a good time are the best!!! More

Nicholson, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2014

The stay itself I thought was ok until I was on my way home and checked my account. AFTER I left they charged me 70.00 for two dogs which I DID NOT HAVE! The desk clerk told me that I came in with the dogs. The first manager in the morning told me that after I left they found hairs... More

Was this review helpful? Yes 2
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

I am sorry you feel this way. Each of the 4 discounted suites you and your family and friends as a Choice Hotel employee, you mentioned, truly seemed to enjoy yourselves while on your getaway. Pets are welcome and accommodated in very specific suites and on the first floor only. If for any reason the pet is located in another... More

Yonkers, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

The hotel was okay. The rooms and pool was clean. I did not like the fact that we had to pay $35 a night for a dog. If they want people to pay that cost, they should be more dog friendly amenities and not just collecting money for a dog. The breakfast was not good at all. If they are... More

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

We are please you liked the hotel. Yes there is an additional fee for pets and when making reservations on line, direct or with a third party the pet fee is an additional expense not included in the per day rate. Pet fees are paid at the time of check in and charged additionally. Our pet suites are held to... More

new jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2014

Rooms were good for a family of 5. hotel front desk was rude the view out of our window was scary pool very small! Location was close to assateauge island and frontier town also the beach I would try a different hotel next time

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

You enjoyed the size of the suites for a family of 5 and the pool for families as others comment, all the time, kids just love. If for any reason the front desk was unable to help you with an issue there are up to 3 managers at the hotel various times who would have been happy to help you... More

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Additional Information about Comfort Suites Ocean City

Address: 12718 Ocean Gateway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Ocean City 2.5*
Number of rooms: 20
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Also Known As:
Comfort Suites Ocean City Hotel Ocean City
Ocean City Comfort Suites

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