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Comfort Suites Ocean City

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12718 Ocean Gateway, Ocean City, MD 21842
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Comfort Suites Ocean City
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Comfort Suites Ocean City
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213 reviews from our community

Traveler rating
    93
    70
    23
    9
    18
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82
63
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I just got back from a great trip to OC MD. We decided to stay a little off the beaten track, and closer to the outlets and restaurants due to the time of year. We got our rooms cheaper through AARP, and we took the handicap rooms because they were not in demand and we wanted Queen... More 

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Thank you so much for the review! We are so very glad to hear that despite a couple of issues, you had a lovely stay with us. However, I would also like to apologize for any inconvenience caused by your issues - our goal here at Comfort Suites is to provide you with the best, carefree experience, and we are... More 

Bayville, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

We were at an Allstar Cheer Competition for the weekend. The team was staying at another hotel, we had heard bad reviews about it, so we booked with Comfort Suites. All the staff were very friendly and welcoming, as well as helpful. The price was very reasonable. The room was spacious and nice and clean. It was a nice plus... More 

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

From all of us here at Comfort Suites OCMD, thank you! We are truly delighted to hear that your stay with us was such a positive experience, despite the extra distance. It is an honor to be chosen out of all the many possibilities in the area - and we are so happy that we could live up to your... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

We were handling some business. We had been staying at different motel/hotels at different times. I have to say that this was one of the better places that we stayed. The staff was very accommodating and friendly. The room was very comfortable and the breakfast was a nice surprise. We will be staying there again

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

We are honored and thrilled to hear that our hotel has stood out among the places you've stayed at during your business trips! Thank you so much for the wonderful review, we are just happy that we could provide you with such a positive, pleasant experience. We hope that you will stay with us again, whether for business or simply... More 

Huntingdon Valley, Pennsylvania
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

My sister and I only needed a place to sleep for one night before visiting Assateague Island National Seashore for the day. We arrived late on a Saturday night and the man at the desk was very friendly. We ended up checking out early Sunday morning. We grabbed a quick bite to eat before leaving. The breakfast offerings were pretty... More 

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Thank you for the lovely and kind review! We are delighted to hear that you and your sister enjoyed your stay with us, even if it was a short one! We hope that you will come take advantage of our closeness to Assateague Island, as well as the rest of the Ocean City area, again in the future. We would... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

The Manager was very very helpful. She was attentive and sympathetic to my situation. It was our second honeymoon and she made our stay really nice. I would definitely stay here again. You made a great choice picking her to manage your property. De Singh

Was this review helpful? Yes 1
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

First off, congratulations! Second, we are honored that you stayed with us for your second honeymoon! I will certainly pass along your kind words to our front desk manager - we are happy to have provided you with such a positive experience. Please, do come see us again! More 

Wantagh, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 2, 2015

We arrived at the hotel late. The first thing that caught my eye was the immaculate lobby. Wonderful decor, and spotless. I was told this hotel went under renovations about a year ago. Great job by the management. The place looks great! We were given 2 queens up on the 3rd floor (308). The room was very large and smelled... More 

Was this review helpful? Yes 3
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

First I would like to apologize for the issues you encountered during your stay with us, and for any failure on our part to meet your expectations. I am very sorry for any inconvenience they may have caused. We take your complaints very seriously, and will use this feedback to help us improve. Second, we are glad that even though... More 

Poquoson, Virginia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed at the Comfort Inn on Saturday night the 4th of January. It has been totally refurbished, inside and out. We had a lovely king suite. Everything was sparkling clean and our clerk was extremely polite and friendly. We have stayed here before and it never disappoints. They had shuttle service from the casino to the hotel at 6.p,m, This... More 

Was this review helpful? Yes 2
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

We are always delighted to hear from returning guests, and are so happy that this latest stay was another positive experience with us! Sparkling clean room? Excellent! And we're glad to hear you took advantage of the casino shuttle bus. We agree, our closeness to the casino, as well as the shuttle bus that comes here makes us a great... More 

Baltimore, Maryland
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 4, 2015

As previous guests of this hotel we thought we knew what we would get. However, upon check-in we encountered the rudest front desk clerk we have ever met. There were two girls behind the service desk, a friendly blond and an unpleasant brunette, Erica (we only know this because we asked the clerk at checkout as she was not wearing... More 

Was this review helpful? Yes 4
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

My apologizes we always attempt to fix any reservations quests do not feel were properly reserved. It is a bit tricky or more difficult when we do not have the availability and reservations made not direct with the hotel are made by others. As long as we have the availability we do attempt to 'fix' the situation. When reservations are... More 

Xenia, Ohio
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 31, 2014

1. The check in process- As my companion and I were checking in another patron/family was checking in right beside us. As the young blonde woman checked them in she was extremely courteous and informative. Pleasant at all costs. However, we were not given the same satisfaction. The front desk representative that checked us in was very surly and abrasive.... More 

Was this review helpful? Yes 12
Las Vegas, Nevada
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 13, 2014

Close to everything in Ocean City. Good room for the price. Comfortable Bed and rooms are very quiet. Internet is very fast!! Staff are very friendly and make you feel very welcome. Everything in the rooms have been renovated and are nice.

Was this review helpful? Yes
Rahman C, General Manager at Comfort Suites Ocean City, responded to this review

Glad you had a great stay! Thank you very much for your thoughtful and insightful review....we whole heartedly and completely agree!! Will pass on your complement to the staff it truly was so very kind of you. Hopefully you'll be on the peninsula in the future...we'd love to see you again. In the meantime we wish you and your loved... More 

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