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Coastal Palms Inn & Suites

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12004 Coastal Hwy, Ocean City, MD 21842
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1 room 1 guest
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Coastal Palms Inn & Suites
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144 Reviews from our TripAdvisor Community

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Traveler rating
    40
    41
    31
    16
    16
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81
30
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Piscataway, New Jersey
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights. The hotel was alright, not my taste but not as sleazy as I thought it would be. Most staff was kind. Coffee maker didn't work, they gave a replacement, and that didn't work either, so they moved to us to a suite with no extra charge . Only a block up to the beach, you... More 

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Haskell, New Jersey, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was like a haven at the end of long days at the beach and having fun on the boardwalk in Ocean City. The coldest air conditioning we've ever felt, which my wife loves, and comfortable beds. One minutes walk to the beach, just a few minutes to stores, Dunkin', etc. Polite and helpful staff and you get the... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

thank you. we had a great experience from the time we checked in until the time we checked out. Staff was very professional and friendly. We were on the 5 th floor and had a partial view of the ocean. We were able to watch the sunrise from our balcony. The room was very neat and clean. The sliding glass... More 

Was this review helpful? Yes
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

I am so happy you enjoyed your time at Coastal Palms. Our staff works to ensure every guest enjoys their stay and has the cleanest room possible. Hopefully you took advantage of Carousel’s family photo night or theme night dinners. I hope we see you again. Thank you very much for your review. More 

Drums, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our first time here we were on the 3rd floor partial view of the ocean from our balcony which was beautiful! Room wad spacious and very clean. There were two comfortable queen size beds and a pull out sofa fir the kids. The staff was very friendly and accommodating. We were about 25 minutes from the boardwalk but... More 

Was this review helpful? Yes 2
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

Thank you for a great review. I’m glad the hotel was everything you needed for your vacation. We offer great rates, clean, quiet rooms close to the beach. With our parent hotel, Carousel, only 2 blocks away it’s also fun to enjoy the movies on the beach. I’m glad my staff was helpful to you. We look forward to your... More 

Ocean City, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We just checked in to the Coastal Palms, a hotel we have stayed at for several years but have never been moved to review before. The reason I am doing so now is because of the excellent service provided by Florina during our check-in process. She was the only staff person working the busy check-in time, but her professionalism did... More 

Was this review helpful? Yes 1
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

Thank you so much for your review. It is always gratifying to hear a great review of one of our most valuable employees. Amazing customer service is always our goal and when it’s noticed and commented on – it’s always rewarding. I am glad you enjoyed your stay and we look forward to your return again. More 

Antes Fort, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

We were very pleasantly surprised when we arrived...reviews from others had given this a lower rating and we still have no idea why. Our room was very clean and spacey - we loved sitting on the deck to read and just relax. The staff was great they were all very friendly and helpful. We loved that they gave us free... More 

Was this review helpful? Yes 3
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

The free beach chairs we offer to our guests on loan for their visit is always a hit. I’m glad you and your family had a great time. We seek the highest level of cleanliness for all our guests. I am glad you noticed and took the time to review Coastal Palms. Enjoy your summer. More 

Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

Went on a weekend get away to OC, MD. I have been to OC every year for the past 5 years, but it this was the first time staying in a hotel (I stayed at friends' places previously). Searching for rates I discovered that you will be hard pressed to find any nightly rates under $250, if that in all... More 

Was this review helpful? Yes 1
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

Great review – thank you very much. A friendly staff, clean rooms, close to beach, and at affordable rates, I am glad you mentioned all of our key selling points. It sounds like everyone had a great stay. Hopefully next time you can stay longer and enjoy the daily ice show at our parent hotel, the Carousel. I hope we... More 

Delaware
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 25, 2015

We only stayed here one day, as we were unable to get a Friday night stay at our other hotel. The beach is a half block walk and then make your way through the dunes - perhaps up to 10 minutes to get to the shoreline by the time you cross the beach carrying stuff. Check-in was pretty quick with... More 

Was this review helpful? Yes 1
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

Thank you for taking the time to review Coastal Palms after your stay. A cold refrigerator, nice pillows and a clean room, high compliments for any hotel. I am glad you mentioned to our front desk about the toilet because these are issues that we can repair immediately. Close to the beach and an easy walk is good for everyone... More 

Punxsutawney, Pennsylvania
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed here with my family for the first time and I really liked it. My room was 517 it was a suite and it was on the corner of the building it was supposed to be street view but I could see the ocean from my balcony. It was really clean and the staff were nice. Swam in the pool... More 

Was this review helpful? Yes
carouselresort, Manager at Coastal Palms Inn & Suites, responded to this review

Our suites are always in demand with our guests. It is nice to have the extra room and a view of the ocean. I’m glad you and your family enjoyed your stay. Hopefully you get a moment next time you stay with us to go over to Carousel, our parent hotel for family photo night. We look forward to your... More 

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