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Grand Hotel & Spa

3.0 of 5 2100 Baltimore Avenue, Ocean City, MD 21842
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Grand Hotel & Spa
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Grand Hotel & Spa
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819 reviews from our community

Traveler rating
    251
    250
    130
    102
    86
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373
218
17
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bowie, Maryland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My experience at the Grand was nice. A yound lady named Leah at the front desk was way beyond helpful. You can tell she comes to work to be there for her guest. Thanks for the great job Leah. We go there every year in October and have never had a bad experience.

Was this review helpful? Yes 2
Newark, DE
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I had my doubts about booking this hotel right from the start, but when there were reviews that were negative, it seemed as if management was responsive. I should have listened to the reviewers. First let me say the hotel lobby and common areas of this hotel are fantastic. Its' location and views from almost every room are are great.... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I was very pleased with my visit to this facility. Upon arrival, we were greeted by both William(Texas)and Valerie(Delaware). These two employees are great at their jobs...good social skills, helpful and fun. The room was very clean. The view was incredible and the amenities were plentiful. Great experience! Thank you!

Was this review helpful? Yes 1
York, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed again at The Grand. We had a very nice stay and no complaints. Our room was clean and we had a a fantastic view. Which if you've ever stayed, you know, you can see for miles. We woke up to see dolphins on Saturday. Just a lovely long weekend had by all. If I had... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stay at the Grand Hotel every time we visit Ocean City Md. The location, large rooms, and indoor pool is perfect for us. While checking in, Leah was very pleasant and helpful. She gives great customer service!!

Was this review helpful? Yes 1
Walkersville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

just got back from a conf at the grand hotel. room view was great ocean mattresses was a little worn ,but room was nice close to lots of things to do and see. breakfast was good.i have stayed a this hotel 3 times and will be back next yr

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed there this past Friday (10/10/14) just as a nice relaxing night away with my boyfriend. Around 12:00 in the morning we turn on the lights to see little bed bugs all over the bed and carpet. Called the front desk and they sent the security guard up to check. He verified the bugs and we were informed that... More

Was this review helpful? Yes 2
Pete C, Assistant General Manager at Grand Hotel & Spa, responded to this review

I am incredibly sorry that you experienced such an unfortunate situation at our hotel. Our housekeeping team works very hard to ensure the cleanliness of our rooms. In a situation where we have a room with any type of insects we work with a pest control company to spray the room so that we can be ensured that the problem... More

Odenton, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

We decided to spend a fall long weekend at the beach just to getaway. Our first night was an absolute disaster with being put in what we later found out was a side view pet room on the 2nd floor. The bed was broken,the sheets smelled like dust, and much to my surprise there was no carpet, only ceramic tile... More

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Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I made my reservation over the phone. I was assured that I would have the jacuzzi room, however that didn't happen. But the unthinkable happened. Their was this remarkable, caring, lovely receptionist at the front desk her name was Leah. She went above and beyond her duty to make our stay very comfortable. I still had an ocean view on... More

Was this review helpful? Yes
Mechanicsburg, Pennsylvania, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Rooms large; but no comfortable seating. Mattresses too hard. Tub very small and not clean. Found soiled sock from previous guest on floor. Not able to sleep in bed due to back issue. Staff not willing to honor my request for a pool lounge chair to sleep in. Had to check out two days early because of this issue with... More

Was this review helpful? Yes
Pete C, Assistant General Manager at Grand Hotel & Spa, responded to this review

Thank you taking your time to share your experience with us. I am deeply sorry that we were not able to live up to your cleanliness or guest service expectations. I will be sending you a message shortly so that I can look into your concerns more closely. I hope that you will give us the opportunity to prove that... More

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Hotel Summarization (Beta)

What travelers say

  • Outdoor pool(20)
  • Very nice(18)
  • Great view(5)
  • Parking garage(5)

Additional Information about Grand Hotel & Spa

Address: 2100 Baltimore Avenue, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

669 photos of this hotel

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Pool/beach area (21)
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Hotel & grounds (39)
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Amenities (91)
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Beach (37)
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Indoor Pool (19)
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King Jacuzzi Room (64)
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Outdoor Pool (32)
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Pool Bar (8)
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Restaurants and Bars (49)
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Showers (8)
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Standard Room (61)
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The Hotel (62)

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