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Grand Hotel & Spa

3.0 of 5 2100 Baltimore Avenue, Ocean City, MD 21842
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Grand Hotel & Spa
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Grand Hotel & Spa
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868 reviews from our community

Traveler rating
    277
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    136
    104
    88
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390
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlisle, Pennsylvania
Top Contributor
138 reviews 138 reviews
30 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

With the winter we've been having we needed a break from the everyday even if it was just for a night to a place where it was colder than home and we had yet even more snow. We found the Grand to have a decent rate even for the holiday weekend so we decided to give it a try. We... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was visiting Ocean City for business for 3 weeks in November 2014. The only redeeming quality of the entire affair was The Grand Hotel. great rooms with amazing views for unbelievable prices. I was also very pleased with the young lady who worked the bar at night.I believe her name is Sasha. She was very prompt and friendly and... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed in room 1108, which had a clogged toilet. Although maintenance tried to fix it, it still did not flush correctly, so we had to use the bathroom on the second floor. The manager offered for us to stay in the honeymoon suite,and we decline because it would not have accommodated a family of four. They gave us a... More 

Was this review helpful? Yes 1
Ty T, Front Office Supervisor at Grand Hotel & Spa, responded to this review

Thank you for reaching out to us. I extend a sincere apology for the problems you encountered during your stay with us. I assure you that these issues are not ones that we see often and I am very sorry that they happened to you and your family. I hope you will give us a second opportunity to provide you... More 

NewCastle, DE
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I have stayed at the Grand in the past. Last time we were there the wall paper was coming down and everything looked really outdated. I am proud to say that this time everything was wonderful! According to the hotel clerk they are under new management and I must say we had THE BEST time. We had... More 

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Odenton, Maryland
Top Contributor
98 reviews 98 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At first I was surprised at the off season price of $249 plus taxes but wen I found out it was a jacuzzi room it was well worth the cost. Great location in relation to places to eat and near by the convention center. The hotel was packed but seemed to be able to accommodate all the families of kids... More 

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North East, Maryland
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read another reviewer's comments, we opted to do a one night stay at Grand Hotel & Spa for our 23rd anniversary together. Valerie, the desk clerk, was helpful in answering questions prior to our stay as well as in assuring us that our early check-in request would be honored. The King Jacuzzi room was pleasantly large, with King bed,... More 

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Elkridge, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in Ocean City for a youth conference of over 6000 youth and adults. We arrived with a change in the reservation and the person who made the original arrangements not in attendance. Despite the large crowds in line the front desk representative, Denise Johnson, provided superb service. She was patient, did not get flustered with all the changes... More 

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Hummelstown
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a night with this hotel just because they had the vacancy. After the first night stay we stayed two more days. It is an older hotel and in some ways you can tell. The wallpaper is dated and not perfect. But the staff is great! This hotel has multiple choices for food and a bar. They also have an... More 

Was this review helpful? Yes
Aberdeen, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was so clean and fresh smelling,bathroon clean no dust anywear! Front desk was friendly and very accomidating and gave us a discount on an incredible room! Had a fantastic time.Its my favorite place to stay from now on!4STARS!!!!!

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My family and I had a tradition of going to the grand each summer for quite a long time. It has clean rooms with other deluxe amenities that we enjoyed. However, we came down during the winter to enjoy some quiet time and see if there was anything new going on at the grand. When we arrived, there was not... More 

Was this review helpful? Yes 3
Ty T, Front Office Supervisor at Grand Hotel & Spa, responded to this review

Let me begin by offering my sincere apology for the completely unacceptable and unprofessional level of customer service you received. I assure you this is not the level of service that we expect our Guest Service Agents to extend to our valued guests. I take full responsibility for the lack of customer care that you received. During the "off-season" we... More 

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Hotel Summarization (Beta)

What travelers say

  • Outdoor pool(20)
  • Very nice(17)
  • Parking garage(4)
  • Great view(3)

Additional Information about Grand Hotel & Spa

Address: 2100 Baltimore Avenue, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Despegar.com, Travelocity, Hotels.com, Booking.com, Odigeo and Tingo so you can book your Grand Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel
Hotel Style:
#21 On the Beach Hotel in Ocean City

689 photos of this hotel

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Hotel & grounds (51)
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Amenities (91)
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Beach (37)
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Indoor Pool (19)
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King Jacuzzi Room (64)
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Outdoor Pool (32)
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Pool Bar (8)
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Standard Room (61)
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The Hotel (62)

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