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All 106 Ocean City hotels

Grand Hotel & Spa

3.0 of 5 Hotel   |   2100 Baltimore Avenue, Ocean City, MD 21842
Hotel amenities
Grand Hotel & Spa

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63%
Ranked #43 of 106 hotels in Ocean City
A recent review
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669 people have reviewed this hotel

Traveler rating
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See reviews for
305
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • English first
  • Any
English first
Pasadena, Maryland
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived on Thursday for a long weekend and attendance at the Cheerleaders Nationals. Room was right on the ocean and had a nice balcony. Clean, lots of towels, very nice maid. (only con was the little refrigerator froze my cheese and my slider was foggy) Chose a spa day and thoroughly enjoyed a message by Karen and haircut by Sheila.... More

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you very much for your kind words concerning your stay and our staff! We are thrilled you were able to enjoy your getaway. You will be happy to know we are in the process of completely replacing all our sliding glass doors, and plan to be finished by the start of the summer season! Once again, thank you for... More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was ocean front! View from balcony spanned up and down the boardwalk. Delightful stay on the 10th floor. Rooms are spacious. Wonderful small kitchenette with microwave and fridge. Retro styled hotel with recent updates. We used large conference room for scrapbooking/stamping activities. Staff was very professional and accommodating. Quantity of food and quality of food at a reasonable... More

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you for taking the time to share your experience with us! We are so glad you enjoyed the spectacular views from our balconies as well as the amenities in the hotel. We hope you visit again soon! More

Ocean City, Maryland
Top Contributor
62 reviews 62 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The four elevators are slow and inadequate for the number of rooms and conference traffic. The only saving grace being that it was the off season and the hotel was half empty otherwise moving between ballroom / hotel room / vendor display in lobby would have been impossible. Aside from the elevators the most annoying thing about the hotel was... More

Was this review helpful? Yes 2
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you for your feedback. We appreciate all comments, both positive and negative, as it is the only way to assure we continue to grow and develop as a property. I'm saddened to hear your stay could have been more enjoyable. Our elevators are properly functioning, however it is possible they run slower when the entire capacity of the hotel... More

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This review is more about superior and friendly service than the property's amenities. Michelle welcomed me warmly at check-in and also helped a group of lobby-based trade show vendors stay organized and stay warm. Late March snow with high winds made for some interesting lobby experiences every time the doors opened. The hotel was still operating at "low season" staffing... More

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

It is very much appreciated that you took the time to share your experience on TripAdvisor so that others can be assured of the level of service they will receive when they visit our hotel. Customer satisfaction is the foundation of any hospitality company and a practice we take very seriously at our property. All of our Guest Services staff... More

Cockeysville, Maryland
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

The room was amazing! We opened the door and we were staring at the ocean. Absolutely gorgeous view. Ordered room service the next morning and our attendant was extremely professional and courteous. I wish we could have stayed longer.

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

I would like to thank you for choosing The Grand Hotel for your recent trip to Ocean City and also for then taking the time to write a review of our property. It was very rewarding to learn that you have indeed enjoyed your stay with us. It was also great to hear you enjoyed our beautiful ocean views as... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a 90 minute massage with Karen. It was the best massage I ever had! She was fantastic!!! We were there during the snow and at first I had scheduled a 60 minute massage, but because of the weather, I asked for a 90 minute massage and Karen was able to accommodate me. Will only go to Karen when in... More

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you for a wonderful review of spa at the hotel. It is one of our most prized services we offer at the hotel. Its always great to hear kind words about our staff. We hope you always remember us at The Grand Hotel and Spa, and visit us again soon! More

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Purchased online. Paid for room. Drove 3 hours to get there. I was not at all Impressed with exterior of building nor was I the least bit impressed with employees smoking out front as I entered. Young lady at front desk was not in my top 50 list of friendly people. Checked in. Viewed hotel and room and left. I... More

Was this review helpful? Yes 1
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

I am totally dumbfounded and astonished with this review. Firstly, all our photos were taken this year and are up-to-date. We also do not allow the hotel employees to smoke in front of the hotel. I checked with all our managers and we had no customer complaints that would reflect such a malicious and negative review. One can only assume... More

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Grand Hotel In Oc Md many of times I have a group of people that have gone for the past 7 years and each year the hotel staff have always been very helpful in Keeping our stay a pleasant stay sign us up for next year we are coming back Thank You La Fabian Marshall... More

Was this review helpful? Yes 1
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

What a wonderful review! It is very much appreciated that you took the time to share your experience on TripAdvisor so that others can be assured of the level of service they will receive when they visit our hotel. Not only are we fortunate to have great staff members like La Fabian but we are also fortunate to have guests... More

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My girls and I go away for our "Girls Weekend Away" every year and we always stay at the Grand Hotel & Spa. The rooms are clean and the staff are very nice. It's right on the boardwalk and has several shops on the first floor in case you forgot to bring anything. I would highly recommend you stay here.

Was this review helpful? Yes
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you for your review! We are thrilled you found our staff friendly and helpful and our rooms clean. It is our top priority to give you the best experience, and we are so glad we were able to meet and exceed your expectations. Once again, thank you for your comments and we look forward to seeing you again next... More

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

Stayed here for the weekend with my husband as just a nice getaway from the everyday noise and it was great! We have stayed here before so we already knew what we were getting but the staff was amazing everyone is very nice and inviting. We stayed on the 12th floor in a jacuzzi room the room was very clean... More

Was this review helpful? Yes 1
Michelle G, Front Office Manager at Grand Hotel & Spa, responded to this review

We are thrilled to hear you had a relaxing getaway with your husband! Thank you so much for your kind words regarding our staff and the cleanliness of your room. These are our top priorities to ensure our guests have memorable experiences at the Grand Hotel & Spa. Once again, thank you for your review. We look forward to seeing... More

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Hotel Summarization (Beta)

What travelers say

  • Outdoor pool(35)
  • Very nice(26)
  • Parking garage(9)
  • Great view(7)
  • Rooms are clean(5)
  • Fire alarm(3)

Additional Information about Grand Hotel & Spa

Address: 2100 Baltimore Avenue, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Ocean City
#31 Family Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel & Spa 3*
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel
Grand Hotel Ocean City
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

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