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Grand Hotel & Spa

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2100 Baltimore Avenue, Ocean City, MD 21842
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1 room 1 adult
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Grand Hotel & Spa
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2,023 Reviews from our TripAdvisor Community

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Hyattsville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago NEW

Air condition was very noisy. They were working in the hotel and doing a lot of work. The desk person was tops. You could not ask for better service. I called down stairs because the refrigerator wasn't working and it was taken care of immediately.

Review collected in partnership with this hotel

Helpful?
Thank Enola P
Baltimore, Maryland
Level Contributor
74 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall a good stay. Staff is very friendly and helpful, the hotel is going through an upgrade of carpeting and other things. Rooms all have an ocean view which is excellent. Beds are comfortable and room had a refrigerator and microwave. Bathroom is somewhat small and no exhaust fan, overall room size is good with plenty of dressers and closet... More 

Helpful?
Thank charliellauren
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear charliellauren, Thank you very much for the review of your recent stay with us. We appreciate the well balanced and thorough review! Thank you for the time you took to leave us feedback and for staying with us, we look forward to having you back soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband enjoyed a stay at rather Grand Hotel and Spa on December 4 - 6, 2015. The room was very nice as well as the amenities. My purpose in reviewing was to comment on the staff, in particular, Theresa at the front desk and Scott in maintenance. We had asked for some help from these individuals and they really... More 

Helpful?
Thank Patty F
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear Ms. Ferretti, What an amazing review of your recent stay with us! I am so pleased to hear that Theresa and Scott went above and beyond to make your stay a memorable one. They have been recognized for the excellent service you mentioned in this review. They truly have a passion for our guests, as does all of our... More 

pennsylvania
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Even though it's winter the ocean front room was great! Loved the view and seeing the snow on the beach. Rooms are very large and very clean. Slept great and it was very quiet. The staff was so nice and offered to help me with my bags to my room. Looking forward to coming back to this location when everything... More 

Helpful?
Thank banker112
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Thank you taking the time to leave us such positive feedback regarding your recent stay. We appreciate you staying with us and hope to have you as our guest again soon. More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I was in the hotel over the Christmas holiday and I was bit by a bed bug. I recorded and captured the bug. I called the front desk told them about the situation they said that they would send someone up to the room. They never came, so after 45 minutes of waiting I went to the front desk and... More 

Helpful?
Thank KHandy22

Travelers are raving about these Ocean City hotels

Wilmington delaware
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel free upgrade to oceN view room . Service was great price was great.family loved the room indoor pool . Staffed well for being off season . Staff was friendly and the stay was great like always . Our third stay at the grand

Review collected in partnership with this hotel

Helpful?
Thank C3694CAnathans
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear C3694CAnathans, We are so pleased to hear that you enjoyed your stay with us and you are one of our valued loyal guests. Thank you for making the Grand Hotel your preferred choice when staying in Ocean City. We look forward to having you as our guest for many years to come! More 

Easton, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

booked online was able to get a early check in at the hotel I am assuming because it is off season. Hotel was very quiet, staff is very friendly and accommodating needed a pair of champagne glasses and then they comped us a bottle of champagne for my Birthday. It appears that our room was already part of the remodeling... More 

Helpful?
Thank momeagle36
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear momeagle36, We can't thank you enough for this awesome review of your recent stay! We are so pleased you chose the Grand Hotel and Spa to come celebrate your Birthday weekend. From all of the Staff here at the Grand we would like to wish you Happy Birthday again. Your recommendation is one of the best compliments we can... More 

Windsor Mill, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here twice before with my 87 year old mother who loved the ocean front rooms during the summer and have recommended this hotel to other relatives. I planned a weekend get away for my husband and I last weekend and it was just as great! Pleasant staff, beautiful ocean front room, friendly guests, very comfortable, quiet and good... More 

Review collected in partnership with this hotel

Helpful?
Thank 591gloriah
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear 591gloriah, Thank you so much for taking the time to leave us such complimentary and detailed feedback about your recent stay with us. We love to hear from our valued loyal guests and are honored that you continue to stay with us. Thank you for staying with us and we look forward to seeing you this upcoming summer! More 

Bowie, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

This is our first visit-booked on line! Great value and amenities. Checked in early -was able to get upgrade to full ocean view. Went off season-so hotel was quiet!! This is why we have winter get aways.

Review collected in partnership with this hotel

Helpful?
Thank 179gregoryt
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear 179gregoryt, Thank you so much for taking the time to leave us feedback about your first visit with us! Our goal is to ensure every guest has the same wonderful experience you had. Thank you for staying with us and we look forward to having you back soon! More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Very quiet, staff extremely helpful and friendly. Rooms a bit dated but clean. Since it was off season and mid-week the hotel restaurant was closed along with the bar and shops. There is a coffee shop on the lower level that was open til 11pm with delicious chai lattes. Hotel is locate directly on the board walk which is a... More 

Helpful?
Thank Jennifer K
GrandHTLManagement, Front Office Manager at Grand Hotel & Spa, responded to this review

Dear Jennifer K, Thank you for your recent review of the stay you had with us. We appreciate the time you took to let us know how things went. We hope to have you back to see the many updates we have been making during this off season to refresh the look and feel of the Hotel. Thank you again... More 

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