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Grand Hotel & Spa

3.0 of 5 2100 Baltimore Avenue, Ocean City, MD 21842
#49 of 107 Hotels in Ocean City
802 Reviews 3.5 of 5 stars
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Grand Hotel & Spa
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Grand Hotel & Spa
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802 reviews from our community

Traveler rating
    245
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    130
    99
    84
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366
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

At first I was not impressed with the Grand; the desk had limited persons and there were lines @ checkin. Initially the young lady who assisted me was clueless. I booked on line; it was supposedly cheaper. I got a room on the 5th floor, 502 far right; you would have to sit in your chair perpendicular to view the... More

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Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed at The Grand Hotel and Spa. It was still as great as it was the first time. I had an ocean front view room this time and loved the view from the sliding door. My only thing is I wished the sliding glass door had a screen to it so you can... More

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Altoona, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our room on the 9th floor was booked as ocean front. There truly are only 2 rooms on each floor that are ocean front. All others are not. We were on the north side and the balconies are supposed to give a view both ways. However, a balcony 3 rooms to the south had screens on each side that you... More

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Barnesville, Pa
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I must say the front desk staff, especially Leah, greeted us upon arrival and couldn't do enough to make sure all our needs were met. She went above and beyond to make sure we were happy. There was not a time we entered or exited that Grand Hotel and Spa that she didn't greet us to be sure we were... More

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Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I am giving 4 stars not because the rooms were great, they where worn. I really could look past the room when the ocean was right there, with a beautiful view. I think if a beautiful room is your first priority, this is not the place for you. If you are coming to stay for the beach and the boardwalk... More

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Ty T, Manager at Grand Hotel & Spa, responded to this review

I'd like to thank you for taking the time to write a review of your stay with us. I am very glad that you enjoyed the view from your room. Our hotel really does offer a fantastic view of the Ocean. It's also worth mentioning that our rooms are being updated on a consistent basis. Every winter brings new changes... More

Annapolis, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

While we loved the location and the view from our room, the room itself was filthy. There were items from previous guests shoved under the dresser, extensive corrosion around the tub and an overall "ick" feeling about our room. The staff was very pleasant, it's a shame the experience of the hotel was not.

Was this review helpful? Yes 1
Ty T, Manager at Grand Hotel & Spa, responded to this review

Thank you for you review of our hotel. I am saddened to hear of the condition of your room. I have addressed these items with our housekeeping department for further review. Apart from that, I am glad that you enjoyed the great view of the Atlantic Ocean that our hotel provides. I assure you that the problems with your room... More

Gig Harbor, Washington
Top Contributor
148 reviews 148 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

We looked at 4 hotels in person. Lots if no vacancies but the Grand had 2 rooms side by side, which we wanted and the lobby was really nice. The rooms were a different story. Not clean, not fresh, and entirely too expensive for a bare bones place in the shoulder season. Super loud AC that cycled every 3-5 minutes... More

Was this review helpful? Yes 1
Ty T, Manager at Grand Hotel & Spa, responded to this review

Thank you for taking the time to write a review about your stay at the Grand Hotel & Spa. I am perplexed when you stated that our rooms were "bare bones", as all of our rooms, compared to our competitors, have many more amenities. For instance, complimentary refrigerator and microwave provided in every room, kitchen area with cabinets and sink,... More

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

The room we checked into had wallpaper peeling off the walls with mold growing behind it. The tile floor wasn't clean, and the bathroom door hit the toilet, leaving little space to enter the bathroom. Our "ocean view" which we paid extra for, was more like "parking garage view with a peek of the ocean". The front desk kindly offered... More

Was this review helpful? Yes
Ty T, Manager at Grand Hotel & Spa, responded to this review

First, let me apologize for the condition in which you found your room. Secondly, you mentioned that you paid extra for an Ocean View but only got a peek of it. This is the case with the "Ocean View" room category. An "Ocean View" room is different than a "Direct Ocean Front" room. Next time, if you would like a... More

Patton, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family really enjoyed this hotel-Perfect views-our room was well taken care of-staff was very nice-no problems whatsoever-outdoor pool was nice on 2d level-chairs-lounge chairs-poolside bar-and arcade for children

Was this review helpful? Yes 1
Ty T, Manager at Grand Hotel & Spa, responded to this review

Thank you for all of your kind words! I am very happy that you enjoyed many of our great amenities and I hope your family will join us again for next years vacation. More

Midlothian, Virginia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a very good hotel for the price and location. I loved the view of the ocean and city and the proximity to the places I wanted to go. We enjoyed our stay and I would recommend the place especially for families. The staff was very nice, but the house keeping services needed some encouragement. What is often the... More

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Ty T, Manager at Grand Hotel & Spa, responded to this review

Let me begin by thanking you for taking your time to review your stay at the Grand Hotel & Spa. Also, I want to tell you how I appreciate your understanding of our summer employees. During the summer months we take part in a valuable student exchange program as do most Ocean City businesses. This is a great program for... More

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Hotel Summarization (Beta)

What travelers say

  • Outdoor pool(20)
  • Very nice(18)
  • Great view(5)
  • Parking garage(5)

Additional Information about Grand Hotel & Spa

Address: 2100 Baltimore Avenue, Ocean City, MD 21842
Location: United States > Maryland > Ocean City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel & Spa 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Grand Hotel And Spa
Grand Hotel Ocean City Md
Grand Ocean City
The Stowaway Grand Hotel

669 photos of this hotel

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