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All 103 Ocean City hotels »

Carousel Resort Hotel & Condominiums

3.0 of 5
11700 Coastal Highway, Ocean City, MD 21842
Hotel amenities
Carousel Resort Hotel & Condominiums
Ranked #58 of 103 hotels in Ocean City
3.0 of 5 stars 348 Reviews
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348 reviews from our community

What travelers say about this hotel
  • Ice skating rink(10)
  • Indoor pool(8)
  • Very nice(6)
  • Great time(6)
  • Not sure(5)
  • Only complaint(4)
  • Friendly and helpful(4)
  • Would never stay(4)
  • Really good(3)
  • Big mistake(3)
Traveler rating
    61
    75
    49
    61
    102
Only show reviews for Family (174) | Couples (42) | Business (18)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 28, 2012 NEW via mobile
1
person found this review helpful

First off, the hotel was oversold and we were bumped. Which happens. But the room they gave us was AWFUL! It over looked the roof which was littered with beer cans and trash, the paint on the door was all peeling off and there was FRESH grease running down the side of the microwave. There were no other rooms they... More

Was this review helpful? Yes
McLean, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2012
3
people found this review helpful

Pros: - Right on the water - Free parking - Indoor iceskating rink for kids Cons: - Indoor iceskating rink with loud music until 10pm - Went off season (last weekend in April) and management wasn't in full gear- hotel didn't notify us that construction was going on and the construction went until 10pm and later until we called and... More

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Silver Spring, MD
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

My mother and I stayed at this hotel a few nights ago and we had a wonderful stay. The hotel offers numerous amenities (indoor and outdoor pool, sauna, fitness center, ice rink, and beach access) making it the perfect choice for families. We stayed on the fourth floor and our hotel room was very clean and fitted with comfortable beds,... More

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Annapolis, Maryland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

No breakfast available despite being told by front desk that there would be. Basic room but great view of the beach.

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
May 14, 2012

Our apologies about the breakfast. Our kitchen hours, like most hotels in OC, are based on occupancy. Our apologies that the front desk improperly informed you of this. Although we do offer such amenities as ice skating, indoor pool, hot tub, sauna we do understand it is not quite like an "on season experience" which is why the rates reflect... More

Dover, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2012
2
people found this review helpful

My family and I went for a weekend getaway April 20-22. What more can you ask for? This hotel is right along the beach, includes free parking, ice skating, and indoor pool. The room was clean and spacious. The staff was nice and courteous and to top it all off the prices were reasonable. Thanks for a great stay.

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 25, 2012

Thank you so much for your honest - positive review. If you had a great time with us pre-season, give us a shot in June, July or August. Thanks again for letting us make your vacation one to remember, we can't wait to have you again as our guest! More

Zurich
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 22, 2012
3
people found this review helpful

April 14-21. Family of 5 rented 2bdrm/2bath Condo on 20th floor. Pre season. Free park space (other condos charge you!).Ocean front unit, but unit extends to bayside so you also have balcony on bayside to watch sunsets! Large Condo unit with all new renovation. It was beautifully renovated and furnished! 3 flatscreen TVs so convenient for 3 age groups. Large... More

Was this review helpful? Yes
See 4 more reviews by butterfly_happy for Ocean City
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 25, 2012

Thanks for your review, we are so happy you had a memorable vacation! We know the frustration of a business who nickle and dimes their clientele. Instead of looking for opportunities to tax our customers, we look for opportunities to add real value to the experience. Some things that add free value to the Carousel Experience are free nightly Ice... More

Fairfield
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

I have been staying at the Carousel with my family in Ocean City for the past 10 years or so. I've tried a couple other properties, but they never quite measured up. I know that sounds very positive, but basically, in my experience, there are a lot of really crappy hotels in OC, and the Carousel just happens to be... More

Was this review helpful? Yes
See 5 more reviews by Arthur C for Ocean City
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 25, 2012

Thanks for the positive review, we work hard to be better than most in OC! Every year we try to offer new and exciting activities for the kids and families. You will be happy to know we are re working our menu and will have some new and exciting entree items, as well as deserts for this upcoming Summer season.... More

Baltimore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2012
4
people found this review helpful

My family and I have enjoyed a relaxing vacation to Ocean City, MD for the past several years. Having two small children to bring along lat summer, we decided to stay at the Carousel for several reasons. I came across this video on YouTube: ( http://www.youtube.com/watch?v=kkKd1bZ-5t0 ) and knew right away this was the place for us. As the video... More

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 20, 2012

Thank you so much for your genuine review of your stay! We work hard to make sure your vacation is one to remember and it makes all of our jobs so much more rewarding to hear our hard work has not gone unnoticed. Our ice skating rink has just gotten 2 new compressors under the rink and they are working... More

Fairfield, Connecticut
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 18, 2012
1
person found this review helpful

First, I don't know how these places stay open off-season, so I can't throw too many stones. For these prices (Off-season) to have a room overlooking the ocean, the room doesn't have to be 4 star. The room was nice, the bathroom not so much. Staff was fantastic, pool was clean, parking good. The sports bar and separate restaurant were... More

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 20, 2012

Thanks so much for your much appreciated business. We are so happy you found our staff "fantastic!" Although our Oceanfront rooms offer amazing views, flat screen tv's, new beds and bed spreads they might still be considered standard when compared to a luxury hotel. We make sure our rooms are comfortable, clean, and nice and although they have granite counter... More

DE
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

Very disappointed with our family's visit to this hotel (stayed in hotel room not a condo). We have stayed in Ocean City many times, but this was our first (and our last) visit to the Carousel Resort. The rooms did provide a decent amount of space--we had a 2 room suite--but only one of the 3 beds were actually comfortable.... More

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
April 20, 2012

Dear concerned guest, thank you for staying with us and we do apologize your trip wasn't satisfactory. We do maintain our carpets on a regular basis by outsourcing the cleaning in addition to our in-house industrial carpet cleaner. If you would have let a member of our friendly staff know about your concerns we would have been happy to address... More

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Additional Information about Carousel Resort Hotel & Condominiums

  • Carousel Resort
  • Carousel Hotel Ocean City
  • Carousel Hotel Ocean City Md
  • Carousel Resort Hotel
  • Carousel Hotel Condominiums
Address: 11700 Coastal Highway, Ocean City, MD 21842
Price Range: $

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Carousel Resort Hotel & Condominiums
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