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Carousel Resort Hotel & Condominiums

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11700 Coastal Highway, Ocean City, MD 21842
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10% off room rate
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Carousel Resort Hotel & Condominiums
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Carousel Resort Hotel & Condominiums
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917 Reviews from our TripAdvisor Community

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    167
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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Havre de grace
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

Very bad food and service in restaurant. Rented two bedroom suite but air conditioning abominable. Had to call maintenance who then stated "can't do anything about it". These A.C. are incapable of cooling a unit this size. Gave me fans..93 degree weather. DON"T GO HERE!

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French Creek, West Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

There are not enough words to express the kindness of the staff. They were incredibly friendly, accommodating, and very good with my kids. This place has so many amenities that we had no need to go anywhere else. Great place for families and children considering they have a playground shaped like a ship, ice rink, arcade, and bounce house. Pools... More 

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Dear Valued Guest, Thank you so much for your review! We are so happy to hear you and your family were able to enjoy all of our amenities. We also appreciate you taking notice of our friendly staff members. I hope you are able to stay with us again in the near future. Have a great rest of summer! More 

ny
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We have been staying at the Carousel for years. Besides being right on the beach they have lots of other things. Indoor/outdoor pools, ice skating, mini arcade, sauna, restaurant, outside bar/grill... Some hotels that cost more have nothing to offer. It is a great hotel for the family.

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

I couldn't agree more! We have something for everybody in the family to do. I'm glad to hear your were able to spend your summer vacation with us. We look forward to have you and your family with us again. More 

Lewis Center, Ohio
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to reserve a condo on the 14th floor of this hotel and when we got here on Saturday the 25th of July it was a madhouse.to check in.Once we checked in and got our bags there was a 30 minute wait for one of the two elavators that went up to the 14th floor How a hotel can... More 

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

I'm sorry to hear that you didn't fully enjoy yourself while you were here. I do feel we are a perfect spot for families with small children. We have an ice rink,ice show,arcade,pirate ship, moon bounce, pools, movie nights, camp carousel, restaurants, and last but not least directly on the beach. I do hope you are able to give us... More 

Nanticoke, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I don't know where to begin. Hotel needs a major makeover! Beds are hard as a rock. The blankets were gross and never slept under them. We had what looked like mold on the ceiling. The air conditioner never really cooled the room off. Wi-Fi does not work. Too many people always on. The elevator kept breaking when we were... More 

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

I would like to apologize that you weren't able to enjoy yourself while with us. I'm sorry that it was a pain to carry your key card while here but you also need it to enter your room. We check to make sure only our guest are using the pools. At times there are too many users logged on and... More 

Travelers are raving about these Ocean City hotels

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got back. I usually prefer to stay closer to the boardwalk, but gave this hotel a chance because of the recommendations of two friends. Room was ground level directly across from pool. Outdoor pool was way to small for the size and occupancy for the hotel. The onsite restaurant and bar, which one would think are there for... More 

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Thank you for you for taking the time to submit a review. We are geared as a family resort, however there is something for everybody. Our restaurant here does stay competitively priced with out food and beverage outlets throughout town. I do hope on your next visit to Ocean City we are able to host your family again. More 

Ashland, PA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in one of the condos here for a family vacation (rented through Long and Foster, not Carousel...on 20th floor of the Carousel building). 8 total occupants including children. We stayed 4 days and 3 nights. The condo itself wasn't too bad. A bit outdated but it was acceptable. Nothing special. Floors were mostly wood which made it nice as... More 

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carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Thank you for your recent review. I would like to 1st note that the private condos our staff does nothing with ie housekeeping/maintenance. If you choose to come back down to ocean city I would recommend ore condo office where you get the most value. Our wifi does allow up to 2000 users logged in at one given time. The... More 

Delanco, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family & I enjoyed our week long vacation. Looking forward to returning next year. There was plenty to do. The food was excellent. Condos kept clean. Even the view from our terrace was beautiful. Thank you Julie and Glenn.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

The room and bathroom were clean. House keeping and maintenance were nice, swift and responsive. The price was a bit high, ~$300 per night, but it was high season. The beach was clean as well. I would recommend the outdoor pool but not the indoor one.

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Crossville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I had a seminar at this hotel. I stayed 5 nights the last night of our stay the ceiling started leaking in the bathroom over the toilet. I called down to let them know, twenty minutes later I called back to let them know that the leak was getting worse and was now not only leaking in the bathroom but... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Indoor pool(20)
  • Ice rink(13)
  • Very nice(9)
  • Ice skating rink(4)
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Amenities (90)
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Beach (31)
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Children's Pool (6)
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Indoor Pool (18)
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Jacuzzi (4)
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Lounge Chairs (2)
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Oceanfront Room (49)
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The Hotel (46)
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Two Bedroom Condo (106)

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