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Carousel Resort Hotel & Condominiums

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11700 Coastal Highway, Ocean City, MD 21842
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10% off room rate
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1 room 1 adult
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Carousel Resort Hotel & Condominiums
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997 Reviews from our TripAdvisor Community

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Ocean City, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My wife and I just closed on our unit in the Carousel on a Friday and brought our family down on Saturday to celebrate our Mom's Bday. Got here and found that our unit was rented, which is illegal without a rental agreement. As is the case with other reviews, we found one of the property managers to not only... More 

Helpful?
1 Thank cpd201
Wildwood Crest
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in the off season and it was great, we had a great ocean front residence, loved the ice skating rink, the indoor pool was awesome, staff were great would defiantly stay here again. We loved the location!

Helpful?
Thank Dottie70
Downingtown, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Very fun place with many things to do. The staff did the best they could to help but the cleaning crew did not speak English. Beautiful rooms facing the ocean. Stayed 2x in condo rooms and each time it was the same situation. The rooms were dirty to the point I considered calling the health department. The kitchen drawers and... More 

Helpful?
1 Thank pickysjt

Travelers are raving about these Ocean City hotels

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is great, definitely could use some updates. The ice rink was a great feature. The atrium was a neat place to hang out. We stayed off season so the room rate was cheap. The indoor pool was spacious and warm. The pool towels were pretty shabby though. The game room was ok, most games were 1.00 and quite a... More 

Helpful?
Thank Lindsay D
Rockville, Maryland
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Staff interactions were almost all very positive prompt and courteous. The pool and hot tub are spacious and the exercise room and sauna well equipped. The Ice Rink and atrium where a lot of fun. The problem was in a few details about my supposedly reconstructed room, the view and some details that you'll see in the pictures: a missing... More 

Helpful?
Thank tlfran
Joppa, MD
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ill start by saying we really enjoyed our stay. This is a great place to stay during the winter with all the amenities inside. Some of the good points: kids loved the ice skating, indoor pool and the snack bar. The room was spacious, beds were comfy, bathroom was super clean. We got clean towels daily and trash taken (i... More 

Helpful?
Thank poca1313
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

We think that whoever reads this should know , we were given the sincerest assistance from a lady named Ms.Julie Schmidt .We made a mess of our reservation online and in a flash Ms. Schmidt fixed it I mention this because , I can tell when someone is sincerely willing to go the extra mile is real or paid for... More 

Helpful?
Thank Vernon t
Windsor, Pennsylvania
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

two teenage boys, grandma, and parents enjoyed a 3 bedroom, 2 bath condo. AMAZING facility and location. Beautiful rooms, plenty of space, huge kitchen, and fantastic balcony facing the ocean. we watched fire works on New Years eve, cooked dinner on New Years day, and could walk to the supermarket and stores. The ice rink was fun, pool very nice,... More 

Helpful?
Thank Tess287
carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Thank you for taking the time to submit a review, we are glad to hear you enjoyed your vacation. Its wonderful to hear you were able to enjoy all the amenities we offer while you were here. We look forward to your next stay with us. More 

Hagerstown, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 15, 2015

BED BUGS! Worst experience ever in a hotel. Food was edible but not great. Rooms were not really clean hairs on table and bathroom. Staff cold and apathetic when told about bed bugs. Ice rink was only positive part of weekend.

Helpful?
3 Thank bjh12344
carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Dear bjh12344, I would like to apologize on behalf of behalf of the Carousel for your less than stellar stay. Unfortunately bed bugs are generally brought in by previous guest. We do take many pro-active measurements to try to prevent them. Again, I do apologize that you encountered this and have sent you my contact information if you would like... More 

Aberdeen, Maryland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 13, 2015

The room was very clean and comfortable We were given an upgrade to ocean front view at check in without asking- wonderful surprise. Many on site activities this time of year for children. Indoor pool was much larger than other places and not crowded. Ice rink was a huge hit after swimming. Staff was exceptionally nice. Kitchenette was a bit... More 

Helpful?
Thank sjcf0611
carouselresort, Guest Relations Manager at Carousel Resort Hotel & Condominiums, responded to this review

Dear sjcf0611, I'm glad to hear you were able to enjoy your winter vacation with us. Thank you for taking notice of our staff, they work very hard to provide excellent service to our guest. We hope to have you with us again on your next visit to the beach. More 

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