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Inn At Deep Creek

2.5 of 5 19638 Garrett Highway, Oakland, MD 21550
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Certificate of Excellence 2014
Inn At Deep Creek
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Inn At Deep Creek
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170 reviews from our community

Traveler rating
    87
    48
    24
    8
    3
See reviews for
56
67
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Inn At Deep Creek
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Little Rock, Arkansas
Top Contributor
133 reviews 133 reviews
15 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed September 3, 2014

my in-laws and I stayed at this little inn while visiting the area. The rooms were nice and the beds were very firm. The room had a kitchette which is nice if you are looking to make some meals in the room. I felt like we had plenty of space and the outside areas were also nicely maintained. With the... More 

Was this review helpful? Yes
Management response:

Dear Kelly, It was our pleasure having you as our guest this past week. Thank you so much for taking the time to write a review about your experience with us. It is always nice to know when people love that they have found us and will be returning. Thank you again for your compliments, we are glad that you... More 

New Martinsville, WV
2 reviews
5 of 5 stars Reviewed September 2, 2014 via mobile

Rooms were very nice. Grounds are well kept and had a great stay. Stayed with my mom for a long weekend. The room had comfortable beds and a lovely deck outside. Grill and pool area were very clean and well maintained. The only down side was the breakfast, very minimal. Thank goodness there was a mcdonalds close by. The town... More 

Was this review helpful? Yes
Management response:

Dear Winston, Thank you so much for choosing to stay with Inn at Deep Creek for your getaway. We appreciate your compliments very much, as it is always nice to know our hard work is appreciated. I will also take your suggestions and make things better for our future guests. It was a pleasure having you as our guest. We... More 

Washington, DC
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2014

The room was nicely decorated with modern furnishings, clean and included many benefits - free Wifi, Keurig with free coffee, cable tv with premium move channels (HBO, Showtime, Cinemax, etc..) , microwave, full sized fridge. Like others have commented, the lighting in the room is a little bit dark. The location was convenient within walking distance to the local grocery... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear David, It was a pleasure having you stay with us this past week. I am happy to see that you had a great stay here at Inn at Deep Creek. It seems like you enjoyed all that we have to offer. We appreciate the descriptiveness that you wrote about and I’m sure that will help out other guests in... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014

Staying at the Inn was NOT as pleasant as it has been in the past! Rooms were filthy, hair on bath bathroom floor and in the shower , I brought this to Kevin the GMs attention and he was very unprofessional and disbelieving, I sent my son to ask for more linens and again the GM demanded to know what... More 

Was this review helpful? Yes 1
KevinPalek, General Manager at Inn At Deep Creek, responded to this review

Dear Guest, I would first like to apologize for coming off unprofessional and disbelieving. I take great pride in my professionalism and customer service skills. Sometimes being the GM also means having to make sure that everything is being accounted for. So when we have kids coming to the office and asking for things such as more linen, it is... More 

Monongahela, Pennsylvania
1 review
5 of 5 stars Reviewed August 18, 2014

Our trip was wonderful to Deep Creek. The staff was very pleasant and our room was large and clean. Beautiful pool and grilling area. The bonfire pit was a great place to relax at night. Perfect place to relax with the family. Would be a great place for a gathering with friends or family reunion. Easy access to restaurants, bars... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear Tracy, Thank you for your Excellent Rating. We really appreciate your kind words towards our staff. We love it here at the Inn at Deep Creek and we like knowing that our guests feel the same way. Thank you for taking to time to explain everything about us so well. The inn is in a great central location with... More 

1 review
4 of 5 stars Reviewed August 18, 2014

My boyfriend and visited Deep Creek lake once before a couple years ago, and truly fell in love with the atmosphere! We kept passing "The inn at Deep Creek" and thought what a cut place to stay. It's located in a convenient area. We finally booked a room in August 2014. When we arrived we were greeted at the front... More 

Was this review helpful? Yes
Management response:

Dear Amanda, It was our pleasure having you as our guest this past week. Thank you so much for taking the time to write a review about your experience with us. It is always good to know when people love that they have found us and will be returning. Thank you again for your compliments, we are glad that you... More 

Aurora, Indiana, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 18, 2014

first off I want to say how clean and nice the facility is. we have stayed here 5 years in a row so that we can visit our daughter who comes in from Pennsylvania as this is the easiest place for all of us to meet up. The décor is nice, the kitchenettes are very small but at least they... More 

Was this review helpful? Yes
Management response:

Dear Jodie, Thank you so much for staying with us over the past 5 years. We know you come with the Travel Advantage Network and stay weeks at a time, and we really appreciate you choosing to stay with us time and time again. It seems like you've become accustomed to some things that were done in the past and... More 

Lititz, Pennsylvania
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 18, 2014 via mobile

The room was clean and the bed was comfortable. The Inn at Deep Creek otherwise reminded me of an old fashioned motel. The front desk staff was not interested in making us feel welcome. The room location was like a cave...no view, no privacy...the ice maker in the refrigerator wasn't hooked up...no apology...the coffee maker didn't work...no one was available... More 

Was this review helpful? Yes
Management response:

Thank you for sharing your experience while staying here at the inn. It is always productive to know the good things and the bad things that we need to improve. I apologize for you not feeling very welcomed at check-in. We are a small in that has a family feel, and we often get compliments our how welcomed our guests... More 

Gibsonia
1 review
4 of 5 stars Reviewed August 15, 2014 via mobile

Overall nice experience ...short walk to lake ....caught some Yellow perch from the dock .....unfortunately it was cold and rainy so we couldn't make use of the pool....room was nice with the vaulted ceiling ( 2 queens and a pullout )....bathroom was small and could use an update.

Was this review helpful? Yes
Management response:

Dear Luckylogan, Thank you for taking the time to share your experience on Trip Advisor. First, congratulations on catching some good fish right off our docks. We have had guests catching some good ones all summer long and I am glad to see you got in on the action as well. Yes, the weather did take a turn for the... More 

Ellicott City, Maryland
1 review
3 of 5 stars Reviewed August 15, 2014

I was in what was supposed to be an accessible room. The bathroom was very accessible if you could get to it. I was not even in a wheelchair, but had I been I would have been totally unable to reach the bathroom. There were 2 queen beds in the room and one of them was within 18 inches of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear Joanne, Thank you for your feedback as we are always looking to improve our guest's experiences. I am sorry that you felt disappointed. I would like to apologize for any inconvenience that you incurred during your stay. We always work with our guests during their stay to make it as enjoyable as possible, once we know how we can... More 

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Additional Information about Inn At Deep Creek

Address: 19638 Garrett Highway, Oakland, MD 21550
Location: United States > Maryland > Garrett County > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn At Deep Creek 2.5*
Number of rooms: 29
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Also Known As:
Inn At Deep Creek Hotel Oakland

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