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All 3 Oakland hotels

Inn At Deep Creek

2.5 of 5 Motel   |   19638 Garrett Highway, Oakland, MD 21550
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Inn At Deep Creek
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81%
Ranked #1 of 3 hotels in Oakland
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (158)
  • Photos (81)
  • Amenities
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  • Room tips (58)
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158 people have reviewed this hotel

Traveler rating
    81
    47
    22
    6
    2
See reviews for
52
63
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Any
English first
Washington, DC
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nicely decorated with modern furnishings, clean and included many benefits - free Wifi, Keurig with free coffee, cable tv with premium move channels (HBO, Showtime, Cinemax, etc..) , microwave, full sized fridge. Like others have commented, the lighting in the room is a little bit dark. The location was convenient within walking distance to the local grocery... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear David, It was a pleasure having you stay with us this past week. I am happy to see that you had a great stay here at Inn at Deep Creek. It seems like you enjoyed all that we have to offer. We appreciate the descriptiveness that you wrote about and I’m sure that will help out other guests in... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Staying at the Inn was NOT as pleasant as it has been in the past! Rooms were filthy, hair on bath bathroom floor and in the shower , I brought this to Kevin the GMs attention and he was very unprofessional and disbelieving, I sent my son to ask for more linens and again the GM demanded to know what... More

Was this review helpful? Yes 1
KevinPalek, General Manager at Inn At Deep Creek, responded to this review

Dear Guest, I would first like to apologize for coming off unprofessional and disbelieving. I take great pride in my professionalism and customer service skills. Sometimes being the GM also means having to make sure that everything is being accounted for. So when we have kids coming to the office and asking for things such as more linen, it is... More

Monongahela, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Our trip was wonderful to Deep Creek. The staff was very pleasant and our room was large and clean. Beautiful pool and grilling area. The bonfire pit was a great place to relax at night. Perfect place to relax with the family. Would be a great place for a gathering with friends or family reunion. Easy access to restaurants, bars... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear Tracy, Thank you for your Excellent Rating. We really appreciate your kind words towards our staff. We love it here at the Inn at Deep Creek and we like knowing that our guests feel the same way. Thank you for taking to time to explain everything about us so well. The inn is in a great central location with... More

1 review
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and visited Deep Creek lake once before a couple years ago, and truly fell in love with the atmosphere! We kept passing "The inn at Deep Creek" and thought what a cut place to stay. It's located in a convenient area. We finally booked a room in August 2014. When we arrived we were greeted at the front... More

Was this review helpful? Yes
Management response:

Dear Amanda, It was our pleasure having you as our guest this past week. Thank you so much for taking the time to write a review about your experience with us. It is always good to know when people love that they have found us and will be returning. Thank you again for your compliments, we are glad that you... More

Aurora, Indiana, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

first off I want to say how clean and nice the facility is. we have stayed here 5 years in a row so that we can visit our daughter who comes in from Pennsylvania as this is the easiest place for all of us to meet up. The décor is nice, the kitchenettes are very small but at least they... More

Was this review helpful? Yes
Management response:

Dear Jodie, Thank you so much for staying with us over the past 5 years. We know you come with the Travel Advantage Network and stay weeks at a time, and we really appreciate you choosing to stay with us time and time again. It seems like you've become accustomed to some things that were done in the past and... More

Ocean City
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean and the bed was comfortable. The Inn at Deep Creek otherwise reminded me of an old fashioned motel. The front desk staff was not interested in making us feel welcome. The room location was like a cave...no view, no privacy...the ice maker in the refrigerator wasn't hooked up...no apology...the coffee maker didn't work...no one was available... More

Was this review helpful? Yes
Management response:

Thank you for sharing your experience while staying here at the inn. It is always productive to know the good things and the bad things that we need to improve. I apologize for you not feeling very welcomed at check-in. We are a small in that has a family feel, and we often get compliments our how welcomed our guests... More

Gibsonia
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall nice experience ...short walk to lake ....caught some Yellow perch from the dock .....unfortunately it was cold and rainy so we couldn't make use of the pool....room was nice with the vaulted ceiling ( 2 queens and a pullout )....bathroom was small and could use an update.

Was this review helpful? Yes
Management response:

Dear Luckylogan, Thank you for taking the time to share your experience on Trip Advisor. First, congratulations on catching some good fish right off our docks. We have had guests catching some good ones all summer long and I am glad to see you got in on the action as well. Yes, the weather did take a turn for the... More

Ellicott City, Maryland
1 review
3 of 5 stars Reviewed 2 weeks ago

I was in what was supposed to be an accessible room. The bathroom was very accessible if you could get to it. I was not even in a wheelchair, but had I been I would have been totally unable to reach the bathroom. There were 2 queen beds in the room and one of them was within 18 inches of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear Joanne, Thank you for your feedback as we are always looking to improve our guest's experiences. I am sorry that you felt disappointed. I would like to apologize for any inconvenience that you incurred during your stay. We always work with our guests during their stay to make it as enjoyable as possible, once we know how we can... More

Mechanicsville, Maryland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great time at the Inn. The room was clean and comfortable. Great location with everything you need close by. Staff was very helpful and friendly. My only suggestion would be to remove all the flags in the parking lot. Kind of tacky and takes away from the beauty of the wood lodge.

Was this review helpful? Yes
Management response:

Dear Andrew, We would like to thank you for your Excellent Rating. It is great to know when our guests have a great time and enjoy their stay. I would like to thank you for the compliment on our friendly staff; I am glad that we could help make your stay even better. We really do have a great location... More

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We took advantage of a buy two nights, get a third free deal. Our downstairs unit was plenty big -- full stove, refrigerator, microwave, Keurig. The bathroom, though, was inexplicably small and the floor was in rough shape. Also, there was no deadbolt on the door, and the place uses old-school keys. Not exactly Fort Knox. The walls were noticeably... More

Was this review helpful? Yes
Management response:

Dear Jeff, Thank you for staying with us and utilizing our Book 2 Get 1 Free special. We appreciate you taking the time to share your feedback with us. I have recently inspected the room you have stayed in to make the improvements that you mentioned. As for the noise issue we do have strict policies on running or jumping... More

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Additional Information about Inn At Deep Creek

Address: 19638 Garrett Highway, Oakland, MD 21550
Location: United States > Maryland > Garrett County > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn At Deep Creek 2.5*
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Also Known As:
Inn At Deep Creek Hotel Oakland

81 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Other hotel features include a large lakeside grilling area with picnic tables and grills, a large outdoor heated pool (available May through September), a private beach with boat slip (seasonal day use), and a 2nd-floor community balcony with gorgeous views. ... more   less 
Number of rooms
29

Questions & Answers

Questions? Get answers from Inn At Deep Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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